Advantech B+B SMARTWORX SmartStart SL302 Manual de usuario

LTE Industrial Router

SmartStart SL302

USER’S MANUAL

HEADQUARTERS

International Headquarters

Advantech B+B SmartWorx

707 Dayton Road

Ottawa, IL 61350 USA

Phone +1 (815) 433-5100 – General Fax +1 (815) 433-5105

Websites

www.bb-smartworx.com

www.bb-smartsensing.com

suppor[email protected]

Cellular Routers Ofﬁce

Advantech B+B SmartWorx s.r.o.

Sokolska 71

562 04, Usti nad Orlici III,

Czech Republic

Phone +420 465 521 020

Websites

www.bb-smartcellular.eu

cellularsupport@advantech-bb.com

2016 Advantech B+B SmartWorx s.r.o. No part of this publication may be reproduced or transmitted in any

form or by any means, electronic or mechanical, including photography, recording, or any information storage and

retrieval system without written consent. Information in this manual is subject to change without notice, and does

not represent a commitment on the part of Advantech B+B SmartWorx.

Advantech B+B SmartWorx s.r.o. shall not be liable for incidental or consequential damages resulting from

the furnishing, performance, or use of this manual.

All brand names used in this manual are the registered trademarks of their respective owners. The use of

trademarks or other designations in this publication is for reference purposes only and does not constitute an

endorsement by the trademark holder.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Warning: Changes or modiﬁcations to this unit not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the fol-

lowing 2 conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

USED SYMBOLS

Used symbols

Danger – Information regarding user safety or potential damage to the router.

Attention – Problems that can arise in speciﬁc situations.

Information, notice – Useful tips or information of special interest.

GPL licence

Source codes under GPL licence are available free of charge by sending an email to:

cellularsales@advantech-bb.com.

Advantech B+B SmartWorx s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic

Manual Rev. 1 released in CZ, July 20, 2016

CONTENTS

Contents

1 Safety Instruction 2

2 WEEE directive 3

3 Router Description 4

3.1 LTE Category 1 (Cat.1) ............................... 4

3.2 Basic HW Information ................................ 4

3.3 Conﬁguration and Diagnostics ............................ 4

3.4 Usage of the Router ................................. 5

4 Contents of Package 8

4.1 Recommended Accessories ............................. 8

5 Router Design 9

5.1 Router Versions .................................... 9

5.2 Delivery Identiﬁcation ................................ 10

5.3 Order Codes ..................................... 10

5.4 Basic Dimensions of the Router Box ........................ 11

5.5 Mounting Recommendations ............................ 12

5.6 Removing from the DIN Rail ............................. 13

5.7 Description of the Rear Panel ............................ 14

5.8 Description of the Front Panel ............................ 14

5.8.1 Status indication ............................... 15

5.8.2 Power PWR / IO Connector ......................... 16

5.8.3 Antenna Connector ANT, DIV and WiFi .................. 18

5.8.4 SIM Card Reader ............................... 19

5.8.5 Ethernet Port ETH .............................. 20

5.8.6 Serial Port RS232 .............................. 21

5.8.7 Reset ..................................... 22

6 First Use 23

6.1 Connecting the Router Before the First Use .................... 23

6.2 Start .......................................... 24

6.3 Conﬁguration ..................................... 24

6.3.1 Conﬁguration over web browser ....................... 24

7 Technical Parameters 26

7.1 Basic Parameters ................................... 26

CONTENTS

7.2 Technical speciﬁcation of user interfaces ...................... 26

7.3 Standards and Regulations ............................. 27

7.4 Type Tests and Environmental Conditions ..................... 27

7.5 Technical Parameters of Module .......................... 28

7.6 Technical Parameters of WiFi ............................ 28

7.7 Other Technical Parameters ............................. 29

8 Recommended Literature 30

9 Troubleshooting 31

9.1 FAQ .......................................... 31

10 Customers Support 33

10.1 Global Customer Support .............................. 33

10.2 Customer Support for NAM ............................. 34

iii

LIST OF FIGURES

List of Figures

1 Access to the Internet from LAN .......................... 5

2 Backed up access to the Internet .......................... 6

3 Using VPN tunnel .................................. 6

4 Serial Gateway .................................... 7

5 Contents of package ................................. 8

6 Front panel ...................................... 9

7 Label for versions without WiFi ........................... 10

8 Label for versions with WiFi ............................. 10

9 Basic dimensions of the router box ......................... 11

10 Default position of DIN holder ............................ 13

11 Removing from the DIN rail ............................. 13

12 SmartStart front panel ................................ 14

13 PWR / IO connector .................................. 16

14 Connection of power supply ............................. 16

15 Connecting of the antenna .............................. 18

16 SIM cards ....................................... 19

17 Ethernet connector .................................. 20

18 Connection of Ethernet cable ............................ 20

19 RS232 connector ................................... 21

20 Router reset ...................................... 22

21 Router connection .................................. 23

22 Entering the IP address of the router ........................ 24

23 Entering login information .............................. 24

24 Router web interface ................................. 25

LIST OF TABLES

List of Tables

1 Router versions .................................... 9

2 Delivery identiﬁcation ................................ 10

3 Order codes overview ................................ 10

4 Front panel description ................................ 14

5 Status indication ................................... 15

6 Connection of PWR / IO connector ......................... 16

7 Characteristics of binary input ............................ 17

8 Connection of Ethernet connector .......................... 20

9 Connection of RS232 connector .......................... 21

10 Description of reset and restart router ....................... 22

11 Basic parameters ................................... 26

12 Technical speciﬁcation of user interfaces ...................... 26

13 Standards and regulations .............................. 27

14 Type tests and environmental conditions ...................... 27

15 Technical parameters of module for NAM – AT&T ................. 28

16 Technical parameters of WiFi ............................ 28

17 Other technical parameters ............................. 29

1. SAFETY INSTRUCTION

1. Safety Instruction

Please, observe the following instructions:

•The router must be used in compliance with all applicable international and national laws

and in compliance with any special restrictions regulating the utilization of the router in

prescribed applications and environments.

•To prevent possible injury and damage to appliances and to ensure compliance with

all relevant provisions, use only the original accessories. Unauthorized modiﬁcations or

the use of unapproved accessories may result in damage to the router and a breach

of applicable regulations. Unauthorized modiﬁcations or use of unapproved accessories

may void the warranty.

•The router can not be opened.

•Turn off the router and disconnect it from power supply before handling of the SIM card.

•Caution! The SIM card could be swallowed by small children.

•Input voltage must not exceed 36 V DC max.

•Do not expose the router to extreme ambient conditions. Protect the router against dust,

moisture and high temperature.

•The router should not be used in locations where ﬂammable and explosive materials

are present, including gas stations, chemical plants, or locations in which explosives

are used. We remind the users of the duty to observe the restrictions concerning the

utilization of radio devices at such places.

•Switch off the router when traveling by plane. Utilization of the router in a plane may

endanger the operation of the plane or interfere with the mobile telephone network, and

may be unlawful. Failure to observe these instructions may result in the suspension

or cancellation of telephone services for the respective client, or, it may result in legal

sanctions; it may also result in both eventualities.

•When using the router in the close proximity of personal medical devices, such as cardiac

pacemakers or hearing aids, you must proceed with heightened caution.

•The router may cause interference when in the close proximity of TV sets, radio receivers

or personal computers.

•It is recommended that you should create an appropriate copy or backup of all the im-

portant settings that are stored in the memory of the device.

2. WEEE DIRECTIVE

2. Product Disposal Instructions

The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been

introduced to ensure that electrical/electronic products are recycled using the best available

recovery techniques to minimize the impact on the environment. This product contains high

quality materials and components which can be recycled. At the end of it’s life this product

MUST NOT be mixed with other commercial waste for disposal. Check the terms and condi-

tions of your supplier for disposal information.

3. ROUTER DESCRIPTION

3. Router Description

Cellular router SmartStart SL302 is designed for wireless communication in the mobile

networks that make use of traditional cellular technologies. The primary purpose of this router

is its use in the newest Category 1 (Cat.1) services on the cellular LTE network of the AT&T

carrier.

3.1 LTE Category 1 (Cat.1)

Given the uncertain future of 2G technologies (they are gradually sunsetting), it needs to

ﬁnd a suitable (natural) replacement. LTE Category 1 (Cat.1) in general is the only real alter-

native to 2G. It is speciﬁcally designed to bring 4G LTE capabilities to the Internet of Things

(IoT) and machine-to-machine (M2M) applications. Like all LTE services, Cat.1 provides a low-

latency broadband connection but capped at 10 Mbps download (and 5 Mbps upload). It is an

ideal solution for smart meters for utilities, telematics for vehicle tracking and ﬂeet manage-

ment and security use cases, such as in alarm systems.

3.2 Basic HW Information

As a standard, the SmartStart router is equipped with one Ethernet 10/100, one serial

interface RS232, one binary input and one output. SL302 also contains two readers for 3 V

and 1.8 V SIM cards, which are placed on the rear panel of the device. The router can be

equipped with a WiFi module, but this must be part of the initial conﬁguration – it cannot be

added to the router at some point in the future. The router is supplied in a plastic casing.

3.3 Conﬁguration and Diagnostics

For conﬁguration of the cellular router is available web interface protected by password.

Web interface provides (after logging in) detailed statistics about the router activities, signal

strength, detailed system log etc. This device supports the creation of VPN tunnels using tech-

nologies IPSec, OpenVPN and L2TP for secure communications. There are also supported

functions such as IPv6 (the latest revision of the Internet Protocol), DHCP, NAT, NAT-T, Dyn-

DNS, NTP, VRRP, control by SMS, backup primary connection and many other functions.

Other diagnostic functions ensuring continuous communication include automatic inspec-

tion of PPP connection offering an automatic restart feature in case of connection is lost, or

hardware watchdog which monitors the status of the router. Using a special window (start up

script window) you may insert Linux scripts for various actions. For some applications is the

key possibility to create several different conﬁgurations for one router which can be switched

as needed (e.g. using SMS or status of the binary input). Cellular routers may automatically up-

date conﬁguration and ﬁrmware from server. This allows mass reconﬁguration of many routers

in one time.

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