ZyXEL Communications Prestige 100IH Manual de usuario

Prestige 100IH

ISDN Router

User's Guide

Version 2.41

Feb 2000

ZyXEL

TOTAL INTERNET ACCESS SOLUTION

P100IH ISDN Router

Declarations i

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a

retrieval system, translated into any language, or transmitted in any form or by any means, electronic,

mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written

permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software

described herein. Neither does it convey any license under its patent rights nor the patent rights of others.

ZyXEL further reserves the right to make changes in any products described herein without notice. This

publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of

their respective owners.

The declarations of CE marking:

The Prestige 100 and 100IH has been approved for connection to the Public Switched Telecommunication

Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access).

The Prestige 100 and 100IH comply with the following directives:

The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states

relation to Electro Magnetic Compatibility. (EMC Directive).

Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States

concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).

93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC. (Marking

Directive).

The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of the laws of

the member states relating to Electro Magnetic Compatibility.

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials

or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,

and upon proof of purchase, should the product have indications of failure due to faulty workmanship

and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components

without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the

product or components to proper operating condition. Any replacement will consist of a new or re-

P100IH ISDN Router

ii Declarations

manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.

This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of

God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This

warranty is in lieu of all other warranties, express or implied, including any implied warranty of

merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect

or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty

Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It

is recommended that the unit be insured when shipped. Any returned products without proof of purchase or

those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer

will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the

corresponding return address, Postage Paid (USA and territories only). If the customer desires some other

return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This

warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

P100IH ISDN Router

Customer Support iii

Customer Support

If you have questions about your ZyXEL product(s) or desire assistance, please contact ZyXEL

Communications Corporation offices worldwide, in any one of the following ways. Our ftp sites are also

available for software and ROM upgrades.

EMAIL – Support Telephone Web Site

Method

Region EMAIL – Sales Fax FTP Site

Regular Mail

[email protected]om.tw

support@europe.zyxel.com

+886-3-578-3942 www.zyxel.com

www.europe.zyxel.com

Worldwide

sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com

ZyXEL Communications

Corp., 6 Innovation Road II,

Science-Based Industrial

Park, HsinChu, Taiwan.

[email protected]om +1-714-632-0882

800-255-4101

www.zyxel.com

North

America

sales@zyxel.com +1-714-632-0858 ftp.zyxel.com

ZyXEL Communications Inc.,

1650 Miraloma Avenue,

Placentia, CA 92870, U.S.A.

[email protected] +45-3955-0700 www.zyxel.dk

Scandinavia

sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk

ZyXEL Communications A/S,

Columbusvej 5, 2860

Soeborg, Denmark.

[email protected] 0810-1-ZyXEL

0810-1-99935 www.zyxel.at

Austria sale[email protected] +43-1-4948678 ftp.zyxel.at Note: for Austrian

users with *.at domain only!

ZyXEL Communications

Services GmbH.,

Thaliastrasse 125a/2/2/4,

A-1160 Vienna, Austria

[email protected] +49-2405-6909-0

0180-5213247

Tech Support hotline

0180-5099935

RMA/Repair hotline

www.zyxel.de

Germany

sales@zyxel.de +49-2405-6909-99

ZyXEL Deutschland GmbH.,

Adenauerstr. 20/A4, D-52146

Wuerselen, Germany.

P100IH ISDN Router

Table Of Contents v

Table of Contents

Customer Support .......................................................................................................................................... iii

Table of Contents.............................................................................................................................................v

List of Figures.............................................................................................................................................. viii

List of Tables.................................................................................................................................................xii

Preface ...........................................................................................................................................................xv

Chapter 1: Getting to Know Your ISDN Router.......................................................................................... 1-1

1.1 Features of the Prestige................................................................................................................ 1-1

1.2 Applications for Prestige 100IH .................................................................................................. 1-4

Chapter 2: Hardware Installation & Initial Setup ........................................................................................ 2-1

2.2 Prestige 100IH Rear Panel and Connections ............................................................................... 2-2

2.3 Additional Installation Requirements .......................................................................................... 2-3

2.4 Power On Your Prestige .............................................................................................................. 2-4

2.5 Navigating the SMT Interface ..................................................................................................... 2-5

2.6 Changing the System Password ................................................................................................... 2-7

2.7 Filename conventions .................................................................................................................. 2-7

2.8 General Setup............................................................................................................................... 2-8

2.9 ISDN Setup Menus ...................................................................................................................... 2-9

2.10 Ethernet Setup............................................................................................................................ 2-13

Chapter 3: Internet Access........................................................................................................................... 3-1

3.1 Factory Ethernet Defaults ............................................................................................................ 3-1

3.2 TCP/IP Parameters....................................................................................................................... 3-1

3.3 TCP/IP Ethernet Setup and DHCP .............................................................................................. 3-4

3.4 Internet Access Configuration ..................................................................................................... 3-7

Chapter 4: NAT ........................................................................................................................................... 4-1

4.1 Introduction.................................................................................................................................. 4-1

4.2 NAT Application ......................................................................................................................... 4-3

P100IH ISDN Router

vi Table of Contents

4.3 SUA (Single User Account) Versus NAT ....................................................................................4-4

4.4 SMT Menus..................................................................................................................................4-5

4.5 Configuring NAT .........................................................................................................................4-7

4.6 Examples ....................................................................................................................................4-15

Chapter 5: Remote Node Configuration.......................................................................................................5-1

5.1 Remote Node Setup......................................................................................................................5-1

Chapter 6: Remote Node TCP/IP Configuration..........................................................................................6-1

6.1 LAN-to-LAN Application ............................................................................................................6-1

Chapter 7: Dial-in Server Configuration ......................................................................................................7-1

7.1 Remote Access Server..................................................................................................................7-2

7.2 Default Dial-In Setup ...................................................................................................................7-3

7.3 Dial-In Users Setup ......................................................................................................................7-7

Chapter 8: Advanced Phone Services...........................................................................................................8-1

8.1 Getting Started..............................................................................................................................8-2

8.2 Setting Up Supplemental Phone Service ......................................................................................8-2

8.3 The Flash Key...............................................................................................................................8-2

8.4 Call Waiting .................................................................................................................................8-3

8.5 Three Way Calling .......................................................................................................................8-3

8.6 Call Transfer.................................................................................................................................8-4

8.7 Call Forwarding............................................................................................................................8-4

8.8 Reminder Ring .............................................................................................................................8-5

Chapter 9: Filter Configuration ....................................................................................................................9-1

9.1 About Filtering .............................................................................................................................9-1

9.2 Configuring a Filter Set ................................................................................................................9-4

9.3 Configuring a Filter Rule..............................................................................................................9-7

9.4 Applying a Filter and Factory Defaults ......................................................................................9-15

Chapter 10: Telnet Configuration and Capabilities....................................................................................10-1

10.1 About Telnet Configuration........................................................................................................10-1

P100IH ISDN Router

Table Of Contents vii

10.2 Telnet Under NAT..................................................................................................................... 10-1

10.3 Telnet Capabilities ..................................................................................................................... 10-2

Chapter 11: System Maintenance .............................................................................................................. 11-1

11.1 System Status............................................................................................................................. 11-2

11.2 Log and Trace ............................................................................................................................ 11-6

11.3 Diagnostic .................................................................................................................................. 11-9

11.4 Backup Configuration.............................................................................................................. 11-12

11.5 Restore Configuration.............................................................................................................. 11-13

11.6 Firmware Upload ..................................................................................................................... 11-14

11.7 Command Interpreter Mode..................................................................................................... 11-19

11.8 Call Control ............................................................................................................................. 11-19

11.9 Time and Date Setting ............................................................................................................. 11-23

Chapter 12: Call Scheduling...................................................................................................................... 12-1

Chapter 13: Troubleshooting ..................................................................................................................... 13-1

13.1 Problems Starting Up the Prestige ............................................................................................. 13-1

13.2 Problems With the ISDN Line................................................................................................... 13-2

13.3 Problems with the LAN Interface .............................................................................................. 13-3

13.4 Problems Connecting to a Remote Node or ISP ........................................................................ 13-3

13.5 Problems for Remote User to Dial-in ........................................................................................ 13-3

Appendix ........................................................................................................................................................A

Acronyms and Abbreviations .........................................................................................................................A

Index............................................................................................................................................................... C

P100IH ISDN Router

viii List Of Figures

List of Figures

Figure 1-1 Internet Access Application........................................................................................................1-4

Figure 1-2 LAN-to-LAN Connection Application.......................................................................................1-5

Figure 1-3 Telecommuting/Remote Access Server Application ..................................................................1-6

Figure 2-1 Front Panel Of P100IH ...............................................................................................................2-1

Figure 2-2 Prestige 100IH Rear Panel and Connections ..............................................................................2-2

Figure 2-3 Power-On Display ......................................................................................................................2-4

Figure 2-4 Login Screen...............................................................................................................................2-4

Figure 2-5 SMT Main Menu ........................................................................................................................2-6

Figure 2-6 Menu 23.1 - System Password....................................................................................................2-7

Figure 2-7 Menu 1 – General Setup .............................................................................................................2-8

Figure 2-8 Menu 2 – ISDN Setup for DSS1...............................................................................................2-11

Figure 2-9 ISDN Advanced Setup..............................................................................................................2-13

Figure 2-10 Loopback test..........................................................................................................................2-13

Figure 2-11 Menu 3 - Ethernet Setup .........................................................................................................2-13

Figure 2-12 Menu 3.1 - General Ethernet Setup.........................................................................................2-14

Figure 3-1 Menu 3.2 – TCP/IP and DHCP Ethernet Setup ..........................................................................3-4

Figure 3-2 Menu 4 – Internet Access Setup .................................................................................................3-8

Figure 4-1 How NAT Works........................................................................................................................4-2

Figure 4-2 NAT Application ........................................................................................................................4-4

Figure 4-3 NAT in the Main Menu ..............................................................................................................4-5

Figure 4-4 Applying NAT for Internet Access.............................................................................................4-5

Figure 4-5 Applying NAT to the Remote Node ...........................................................................................4-6

Figure 4-6 Menu 15 NAT Setup...................................................................................................................4-7

Figure 4-7 Menu 15.1 - Address Mapping Sets............................................................................................4-8

Figure 4-8 SUA Address Mapping Rules.....................................................................................................4-8

Figure 4-9 First Set in Menu 15.1.1 ...........................................................................................................4-10

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