Yealink WH62 Mono Manual de usuario

Version 1.0

Yealink WH62 Headset

Revision History

Revision

Date

Description

Initials

1.0

3/14/22

First published version.

2 | v1.0

Overview

Guide to help assist with using The Yealink WH62 Headset.

How to Connect WH62 To PC

1: Connect one end of the USB cable to the PC port (2 on diagram) of the base.

2: Connect other end of USB cable to USB port on PC

3: Connect power supply to power supply port (3 on diagram).

4: Connect power supply to power source.

3 | v1.0

How to Connect WH62 To Phone (Optional)

1: Connect one end of the USB cable to the phone port of the base.

2: Connect to USB port on Phone. (Only compatible with USB headset enabled phones).

4 | v1.0

WH62 Buttons and Controls

Name

Description

Base

Audio Status LED

Alerts you to the audio status between base and headset.

•Solid green: the audio connection between base and headset is

normal

•Flash orange: the headset is disconnected with base

Mute Status LED

Alerts you when your headset is muted.

PC Button

Press to enter the softphone dialing screen, answer, or end a

softphone's call. *Call controls such as hang up and answer do not work

with NHC UC Max soft phone

Phone Button

Press to enter the phone dialing screen, answer, or end a phone's

call.

(Teams Edition)

Teams

Button

•Hold for 2 seconds to activate Cortana integrated in Teams

(this requires Microsoft's support).

•Press to invoke the Teams client in the idle state.

(UC Edition) Voice

Assistant Button

Hold for 2 seconds to activate the voice assistant.

5 | v1.0

Headset

Mute Button

Toggle the microphone on and off.

Volume Up Button

Adjust the volume on your headset.

Volume Down Button

Status and Busylight

LED

Indicates the charging, Teams, or call status.

Call Control Button

Use to power the headset on and off.

•Hold for 3 seconds to power the headset on.

•Hold for 3 seconds to power the headset off.

Incoming and active call management depends upon if you have

one call or multiple calls.

*Call controls such as hang up and answer do not work with NHC UC Max soft

phone

One call:

•Press once to answer an incoming call.

•Double-press to reject an incoming call.

•Press once to end a call.

*Call controls such as hang up and answer do not work with NHC UC Max soft

phone

Multiple calls:

•Hold for 2 seconds to answer an incoming call and put the

active call on hold.

•Hold for 2 seconds to switch between held call and active call.

•Press once to end the current call and answer the incoming

call.

•Double-press to stay on a current call, and to reject a second

incoming call.

*Call controls such as hang up and answer do not work with NHC UC Max soft

phone

Teams-related features:

•Hold for 2 seconds to activate Cortana integrated in Teams

(this requires Microsoft's support).

•Press once to invoke the Teams client in the idle state.

6 | v1.0

WH62 Base Status LEDs

LED

Base State

PC/desk phone button

Off

PC/desk phone device is not connected

Glows white

PC/desk phone device is connected and in the idle status

Glows green

In the call

Fast flashes green

Ringing

Flashes green in double

Hold

Teams button

Off

Teams disconnected

Glows white

Teams connected

Slowly-flashing white

Receive missed calls/voice mails/Teams connecting

7 | v1.0

WH62 Headset Status LEDs

LED

Headset State

Off

Power off / idle (not on the base)

Slowly flashes red

Battery < 5% (low battery)

Flashes red and green alternatively

Firmware update

Slowly flashes orange

Out of range

Situations related to Charging

Flashes red

Battery between 0% and 19%

Flashes green

Battery between 20% and 100%

Glows green

Battery 100% (full)

Situations related to Calls

Fast flashes red

Ringing

8 | v1.0

WH62 Adjust Playback Volume

On the WH62 headset, press the Volume Up/Volume Down button.

WH62 Mute/ Unmute Microphone

Press the Mute button.

Or you can also move the microphone boom-arm up/down to mute/ unmute.

9 | v1.0

Yealink USB Connect

(Recommended)

Yealink USB Connect is a computer software designed to manage Yealink USB devices.

With Yealink USB Connect you can:

•Get an overview of connected Yealink USB devices

•Manage your Yealink USB devices (for example, change basic/advanced settings, BT50 pair

management)

•Update your Yealink USB device to enhance its performance and features • Give feedback on your

Yealink USB device

Download and Install

Before you begin

Connect the base to your PC.

Procedure

1. If it is the first time to connect the base to your PC, the PC prompts you as shown below:

2. Click the prompt box and run the program.

3. Download the Yealink USB Connect on the web page.

10 | v1.0

If the prompt box disappears, you can double-click the CD drive: USB Connect in the devices and

drives list.

Yealink Update Firmware

1. Connect the base to the power supply and PC.

2. Dock the headset in a base.

3. Update the base firmware via Yealink USB Connect.

Click - Check for updates (cloud)

Or - Update manually (manual FW File on PC)

Download the Yealink USB Connect on the web page.

Note:

If it detects that Yealink USB Connect has been installed after connecting, Yealink USB

Connect will automatically run.

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