Yealink WH67 Manual de usuario

YEALINK WH67 DECT

BLUETOOTH HEADSET

USER MANUAL

TABLE OF CONTENTS

CLICK ON ANY PAGE NUMBER TO RETURN TO THE TABLE OF CONTENTS

GETTING STARTED ..................................................................................................................................

PACKAGE CONTENTS.

CONNECTING THE HEADSET ..................................................................................................................

CONNECT THE HEADSET TO PC OR DESK PHONE, USB CONNECT SOFTWARE.

CONNECT THE HEADSET VIA BLUETOOTH...............................................................................................

CONNECT TO PC, DESK PHONE OR SMART PHONE

BASE AND HEADSET CONTROLS ............................................................................................................

BASE AND HEADSET SETTINGS.................................................................................................................

CALL HANDLING FROM THE HEADSET ....................................................................................................

ANSWER, END, REJECT + HOLD.

CALL HANDLING FROM THE BASE ..........................................................................................................

ANSWER, END, REJECT + REDIAL FROM MaX UC OR THE DESK PHONE.

TRANSFER CALLS BETWEEN HEADSET + DESK PHONE ............................................................................

SWITCH CALLS TO THE HEADSET FROM THE DESK PHONE + THE DESKPHONE TO THE HEADSET

HANDLING MULTIPLE CALLS ...................................................................................................................

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

YEALINK WH67 DECT HEADSET

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

GETTING STARTED

Unbox the contents of the headset.

PACKAGE CONTENTS

BASE HEADSET POWER ADAPTER

USB-C TO USB-A USB

CABLE 1.0M

USB-A TO USB-A USB

CABLE 1.0M

QUICK START GUIDE

NOTES: You should use the included accessories as other accessories may have compatibility issues that prevent them from working

properly.

Be sure to connect the base to a DC power supply, not just the USB power supply.

The included USB-A to USB-C cable is a speciﬁcally provided for connecting the wireless charge (coming soon).

EARHOOKS + EARTIPS

HEADBAND NECKBAND

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

CONNECTING THE HEADSET

The following diagram will assist with connect the headset properly.

Connect to Power Supply

Connect to PC

Connect busylight

(available soon).

CONNECT TO PC/DESK PHONE WITH THE INCLUDED USB CABLE

Connect one end of the included USB cable to the PC port on the base and the other end into the USB Port on the PC or desk phone.

IMPORTANT: You need to connect the PC to the USB port of the base marked with the text PC.

CHARGE THE HEADSET BEFORE USE

Connect to

Desk Phone

YEALINK USB CONNECT SOFTWARE

Yealink provides a USB device manager client called Yealink USB Connect that can be used to personalize and manage your Yealink

Headsets.

Download the software from the Yealink website at https://www.yealink.com/product/yuc.

See the separate Yealink USB Connect Quick Reference Guide at www.northland.net/support.

USB Hub

Connect to USB

ﬂash drive or

mobile device

+Dock the headset into the charger.

+Before initial use, dock the headset for at least 30 minutes.

+For the initial use the headset is successfully paired with the base when

you dock it in the base.

+On your PC, go to Settings > Bluetooth.

Be sure Bluetooth is on.

+On the headset base, tap

+Tap Basic Settings.

+Tap Bluetooth. The base automatically enters the

pairing mode.

+On your PC, select Add Bluetooth or other device.

+When it appears on the PC display, select Yealink

WH67.

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

CONNECT THE WH67 VIA BLUETOOTH

You can connect the base to a PC via Bluetooth. The Bluetooth range is approximately 100 ft.

NOTE: If you connect the base via the built in Bluetooth, the base can only supply voice pickup and audio playback. You

will not be able to use the call control features on the headset display.

CONNECT A DESK PHONE

You can connect the base to a desk phone via Bluetooth. The Yealink T54W and Yealink T58A are both compatible with the

WH67 Dect Headset.

+On the headset base, Tap Bluetooth . The base automatically enters the pairing mode.

+On your desk phone, turn on Bluetooth and select Yealink WH67.

PC SETTINGS

CONNECT TO A SMART PHONE

+On the headset base, Tap Bluetooth . The base automatically enters the pairing mode.

+On your smart phone, turn on Bluetooth and select Yealink WH67.

You can connect the base to a smart phone via Bluetooth.

CONNECT A PC

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

BASE AND HEADSET CONTROLS

2 Speaker

3 Microphone

No. Name Description

1 Touch Screen

+Displays the battery status, headset connection status, etc.

+Select items and navigate menus.

+Display call status and perform call control.

2 Speaker +Provides hands-free (speakerphone) audio output.

3 Microphone +Provides hands-free (speakerphone) audio output.

4 Volume Control Panel +Slide up or down to adjust volume.

5 Call Control Button

+Press to answer or end a call.

+Double-tap to reject a call.

+Hold for two seconds to activate voice assistance.

6 Mute Button +Press to mute or unmute the microphone.

1 Touch Screen 4 Volume Control Panel

5 Call Control Button

6 Mute Button

BASE AND HEADSET SETTINGS

Headset, Base and General Settings can be changed on the WH67 base. You can also change settings using the Yealink

USB Connect application.

CHANGE THE DEFAULT OUTGOING DIALER DEVICE

When there are multiple devices connected to the base, you can select the default outgoing dialer device.

+Tap the Audio Device card of the device you want to make the default dialer.

+In the upper right corner, tap ...

+Tap Selected as audio device.

NOTE: You will only see ... on the device that is not selected as the default dialer.

When using MaX UC, call control must be done through MaX UC and not through the headset or base.

BASIC SETTINGS

+To work with the headset basic settings, tap

+Tap Basic Settings.

GENERAL SETTINGS

Language Select the screen text language fro a list of 13 languages. (be sure you can read the language).

Bluetooth Enable/disable Bluetooth.

Add Headset Add additional headsets to the base. (Up to four).

Time & Date Set the time and date manually.

Busylight Available from Northland soon.

DISPLAY SETTINGS

Backlight Set the backlight active level and backlight time.

Screensaver Change the waiting time for the screensaver.

Themes Change the background and card style.

SOUND SETTINGS

Ring Tones Enable/Disable the base to play a built-in tone while receiving an incoming call.

Dial Tone Enable/Disable the paired headset to play a dial tone when entering the dialing screen.

Keypad Tone Enable/Disable the paired headset to produce a sound when pressing the keypad keys.

Speaker Volume Adjusts the playback volume.

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

BASIC SETTINGS

+To work with the headset basic settings, tap

+Tap Advanced Settings.

GENERAL SETTINGS

Wireless Range

Select the wireless range between the headset and the base.

+Long: The wireless range is approximately 500 feet.

+Medium: The wireless range is approximately 100 feet.

+Short: The wireless range is approximately 33 feet.

Voice Announcement Enable/disable the paired headset to play voice announcements.

Platform Available soon from Northland.

CALL SETTINGS

Auto Dial Enable/disable the base to automatically dial the entered number within 5 seconds.

Call Device Select which device to use for outgoing calls.

Call Priority

Select which call takes priority when a second call is presented.

+New call: The ﬁrst call is placed on hold and the new call is active.

+Current call: The ﬁrst call is active and the new call continues to ring.

Autoanswer when Undocked Enable/disable incoming calls to be answered by undocking the headset

Open Line when Undocked Enable/disable whether to enter the dialing screen when undocking the headset.

HEARING PROTECTION SETTINGS

Anti-Startle Protection Conﬁgure which hearing protection technology to use.

Daily Noise Exposure Conﬁgure the daily noise exposure levels. (No limiting, 80dBA or 85dBA).

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

CALL HANDLING FROM THE HEADSET

+Answer a Call: Press the Call Control button or undock the headset.

NOTE: Auto Answer must be turned on to answer the call by undocking the headset.

+End a Call: Press the Call Control button or dock the headset.

+Reject a Call: Double-press the Call Control button.

+Hold a Call: Hold the Call Control button for two seconds.

+Resume Held Call: Hold the Call Control button for two seconds.

+Adjust the Volume: Press the Volume Control button up/down.

Mute Button

Call Control Button

Status and Busylight LED

Volume Control Button

IMPORTANT: When using MaX UC, all call control must be done from the MaX UC application and not from the headset or

base.

Need support? Connect with us at www.northland.net/support or

Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative

CALL HANDLING FROM THE BASE

+ Place a Call: On the touch screen, Tap the card of the device you want to make the cal with.

or Tap

Enter the number you want to call.

Tap

+Answer a Call: Tap

+End a Call: Tap

+Reject a Call: Tap

+Silence a Call: Tap

+Hold a Call: Tap

+Resume Held Call: Tap RESUME.

+Adjust Volume: Tap or

+Mute/Unmute Microphone: Tap

+Place a Second Call: Tap and then Tap New Call.

Device Card

IMPORTANT: When using MaX UC, all call control must be done from the MaX UC application and not from the headset

or base.

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