Wilson Electronics Signalboost dt 271265 Manual de usuario

SIGNALBOOST™ DT

Adjustable Gain

In-Building Wireless

800/900 MHz

Smart Technology ™

Signal Booster

SIGNALBOOST

™

DESKTOP

CELLULAR SIGNAL BOOSTER

Table of Contents

Before Getting Started........................1

Package Contents ...........................1

Tools Required For Installation . . . . . . . . . . . . . . . . . 1

How It Works ...............................2

Reasons For Weak Cellular Signals . . . . . . . . . . . . . 2

First Step: Find The Strongest Signal . . . . . . . . . . . . 3

Installation Options - Outside Cradle Antenna. . . . . . 3

Antenna Placement ..........................4

Antenna Separation..........................5

Installing The Outside Cradle Antenna . . . . . . . . . . . 6

Installing The Signal Booster Unit ...............9

Powering Up The Signal Booster . . . . . . . . . . . . . . . 9

Understanding The Indicator Lights.............10

Warnings And Recommendations .............. 11

Frequently Asked Questions . . . . . . . . . . . . . . . . . . 11

About Wilson Electronics.....................13

Guarantee And Warranty.....................14

Signal Booster Specifications . . . . . . . . . Back Cover

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

Welcome to the Wilson Electronics Family of Products!

Thank you for purchasing the Wilson Electronics SIGNALBOOST DT system. You are just minutes away from

enjoying improved performance from your cellular phone and/or laptop data card. When installed properly, the

SIGNALBOOST DT will significantly reduce dropped calls and improve both voice and data signal quality. By

taking a few minutes to read and follow the simple instructions in this guide, you will get the most out of your

new SIGNALBOOST DT system. If you have questions during or after installation, please do not hesitate to

contact a member of our Technical Support team by phone 866-294-1660 or 435-673-5021 or email

[email protected]. We are here to help!

Before Getting Started

This guide will help you properly install a Wilson Electronics SIGNALBOOST DT. It is recommended that

you read through all of the installation steps and familiarize yourself with the product. Read the

instructions and visualize where you want to place the components before mounting any equipment. Please

contact Wilson Electronics Technical Support with any questions at 866-294-1660 or 435-673-5021.

Package Contents:

SIGNALBOOST DT Cradle Antenna

(Mount outside on pole, wall, or

inside on a rafter or a window)

AC Power

Supply

(Sold Separately

with some models.)

Coax Cables

(20 and 30 feet)

2. Wall Mount

(Packet B)

1. Pole Mount

(Packet A)

Tools Required for Installation:

Depending on your particular installation, you will need the following tools:

1. Pole mount - 1/4 inch open-end wrench or adjustable wrench

2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver

3. Window mount - Exacto knife

Cable

Connector

Desktop

Antenna

3. Window Mount

(Packet C)

Installation Instructions For The Following Wilson Electronics Signal Booster:

SIGNALBOOST™ DT Adjustable Gain Cellular/PCS Signal Booster

Model # 271265

FCC ID: PWO271265 IC: 4726A-271265

The term “IC” before the radio certification number signifies that Industry Canada technical specifications were

met.

Accessories packaged may not exactly match the below photos due to different kit options

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

How It Works

Your Wilson Electronics SIGNALBOOST DT works by picking up a cellular signal from the outside antenna

facing the cell tower. The Signal Booster then increases the signal and transmits it to the Desktop Antenna.

The Desktop Antenna then transmits the boosted signal to your cell phone or laptop data card. There are

several ways to mount the outside antenna, (See Figure 2) but for the best results, mount the outside antenna

on a pole outside your building facing a cell tower.

Reasons For Weak Cellular Signals

Anyone who uses a cell phone or cellular data card knows the frustration of not being able to connect to or

maintain a strong cellular signal. When this occurs, it is generally due to one of two reasons:

1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad coverage; however, there

are many areas in which signal strength may be reduced by topographic features or by local government

restrictions on the height or placement of the towers themselves. Rural areas generally have fewer cell

towers than urban regions.

2. Natural and Man-made Obstructions – Signal strength can also be negatively affected by trees, hills,

buildings and other obstructions. You may be relatively close to a cell tower but still unable to make a call.

This often occurs in homes, offices and other buildings in which stucco, concrete or metal block the signal.

The outside Cradle Antenna receives the outside signal and sends it through the cable to the SIGNALBOOST

DT, where it is amplified and transmitted through the Desktop Antenna into the room. When the Desktop

Antenna picks up a signal from your cell phone or data card, the Signal Booster then amplifies that signal and

transmits it through the cable to the outside Cradle Antenna and back to the cell tower.

(Note: The SIGNALBOOST DT will only operate if there is adequate outside signal to amplify.)

Outside Antenna

Option B (outdoor)

Wall Mount

Outside Antenna

Option A (outdoor)

Pole Mount

SIGNALBOOST DT

Area Needing

Increased

Signal

Cell

Tower

Desktop

Antenna

Outside Antenna

Option C (indoor)

Window Mount

Aim toward

cell tower

Aim toward

cell tower

Minimum 15 feet of separation

Note: If minimum

15’ separation is not

possible, see page 5.

Figure 1

Pole Installation (A)

Cell

Tower

Antenna

and

Cradle on a

pole

(facing

cell tower)

Wall Installation (B)

Antenna and

Cradle (on

outside of

the building

as high as

possible,

facing cell

tower)

Cell

Tower

Figure 2

Window Installation (C)*

Antenna and

Cradle (high on

the inside of the

window, facing

cell tower)

Rafter Installation (B)

Antenna and

Cradle (high on

inside of the

rafter, facing

cell tower)

Best Better Good OK

*Note: Most glass windows have a metal film that reduces signal strength up to 20dB

Warning: Make sure the

position of the Desktop

Antenna observes

the minimum required

separation distance

from the outside Cradle

Antenna. The Desktop

Antenna must be

positioned at least 20

horizontal feet OR 15

vertical feet from the

outside Cradle Antenna.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

First Step: Find The Strongest Signal

Before you install your SIGNALBOOST DT, it is very important that you determine the location of the best

available cellular signal. This will affect where you place the outside Cradle Antenna and will help you get the

best performance from your system. You will find the strongest signal outside your house or building, preferably

at the highest place available. Your cell phone can help you find the strongest outside signal, using any or all

of the following methods:

1. Place calls from several locations outside your building and note where you get the best reception.

2. Check the bar indicator on your cell phone display and note where the signal appears to be the strongest.

Note: Cell phone bars are only an approximation of signal strength and vary from phone to phone. They

can take up to 30 seconds to reset to a new reading. Be patient and repeat your signal check several times.

3. The best way of getting the strongest signal is to have one person on the roof to rotate the outside antenna,

which is connected to the Signal Booster, while the second person is watching the signal strength on the

phone inside the building. This allows you to read the signal strength from the cell tower. Turn the outside

antenna 45 degrees at a time. It is preferable to have the phone in the test mode so the numerical signal

strength can be read since bars are not the most accurate. Go to the website www.WilsonElectronics.com

for help in finding the test mode for your phone. Always make sure the person inside the building gives

the phone time to register. (Between 10-30 seconds for phone to reset to the new signal reading). Signal

readings usually appear

as a negative number (for

example, -86). The closer

you get to zero the stronger

the signal. (See Signal

Strength Figure). Once you

have determined where the

outside signal is strongest,

you should plan to install

the outside Cradle Antenna

in that general area,

with the antenna facing

towards the cell tower.

(See the following section

for alternative installation

options).

Installation Options - Outside Cradle Antenna

The outside Cradle Antenna is directional – it receives and transmits best in one direction. The round Wilson

Electronics insignia indicates the side of the antenna that should face toward the cell tower when the unit is placed in

the cradle. Note: The weaker the signal is at the outside Cradle Antenna, the shorter the distance the Desktop

Antenna will transmit; therefore, signal strength at the outside Cradle Antenna is extremely important. In

some kits the SIGNALBOOST DT comes with all necessary parts for installation of the outside Cradle Antenna in four

alternative locations (see Figure 2 on page 2):

 • BEST: Outside on a pole. See page 6 for installation instructions.

 •BETTER: Outside on a wall. See page 7 for installation instructions.

 •GOOD: In the attic on a rafter. See page 8 for installation instructions.

 • OK: Inside on a window. See page 8 for installation instructions.

-50dB -60dB -70dB -80dB -90dB -100dB -110dB

EXCELLENT GOOD POOR NO

SIGNAL

Signal Strength Figure

Cell Tower

Cell Signal

Wide Band

Antenna

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

In addition, it is important that the Desktop Antenna be positioned so that the logo is not pointed towards the

Signal Booster or the outside Cradle Antenna, as shown in Figure 3. The Desktop Antenna is recommended to

be 18 inches or more away from the Signal Booster as shown below.

Never point the outside Cradle Antenna across

the building toward the Desktop Antenna. Do

not let the outside Cradle Antenna and the

Desktop Antenna (logo side) transmit toward

each other.

Figure 3

Signal Booster

with Desktop

Antenna

Cell

Tower

Cradle

Antenna

Signal Booster

with Desktop

Antenna

Cell

Tower

Cradle

Antenna

The Wilson Electronics

insignia on the outside

Cradle Antenna should

face toward the cell

tower and away from

the Desktop Antenna.

CORRECT INCORRECT

Position the Desktop Antenna with the logo

on the antenna facing away from both the

Signal Booster and outside Cradle Antenna.

CORRECT

Recommended 18 inches minimum

Antenna Placement

The location of the SIGNALBOOST DT with the Desktop Antenna in relation to the outside Cradle Antenna is

very important. Once you find a good signal location for the outside Cradle Antenna, the Signal Booster and

Desktop Antenna need to be located behind it to reduce the possibility of oscillation (feedback) (indicated by

a red indicator light on the Signal Booster). In other words, the front of the outside Cradle Antenna (indicated

by the Wilson Electronics insignia) needs to face in the direction of the cell tower and not in the direction of the

Signal Booster and the Desktop Antenna (see Figure 3).

INCORRECT

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

Antenna Separation

The location of the Desktop Antenna in relation to the outside antenna is very important. Poor antenna

placement increases the possibility of oscillation (feedback), which causes system shutdown (indicated by a

red light on the DT). Observe the following rules for correct antenna placement and optimum DT performance.

Rule #1 Once you find a good signal location for the outside antenna, the front of the outside antenna (the

Wilson Electronics insignia) must face toward the cell tower, and face AWAY FROM the Desktop

Antenna. The Desktop Antenna must be positioned at least 20 horizontal feet OR 15 vertical feet from

the outside antenna. See Figure 4.

Rule #2 The Desktop Antenna should be placed 18 inches or more away from the Signal Booster, with the

logo pointed away from the Signal Booster. See Figures below.

Even at 20 feet, the Signal Booster may shut down, as indicated by the red light. By moving the Desktop

Antenna further away from the Signal Booster, you may be able to change the red light to a green light,

indicating that the system is operating properly (see Figure 5).

If you are unable to maintain the 20-foot minimum separation between antennas, it may be possible to achieve

normal operation (a green light) at less than 20 feet by moving the Desktop Antenna to a different position, as

noted above, and rotating the Desktop Antenna in relation to the outside Cradle Antenna (see Figure 6). Do not

position the Desktop Antenna towards the Signal Booster unit or the outside Cradle Antenna.

If you are not able to change the red light to green in this manner, more separation is needed between the

outside Cradle Antenna and the Desktop Antenna.

Signal Booster

with Desktop

Antenna

Cell

Tower

Minimum 20

Horizontal feet

Cradle

Antenna

Cell

Tower Cradle

Antenna

Signal Booster

with Desktop

Antenna

If antennas are too close,

a red light will come on.

Figure 4

Figure 5

Figure 6

Minimum

15 Vertical

feet

Min. 18 in.

separation

Horizontal Separation Vertical Separation

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

BEST: Outside Pole Mount (Packet A)

1. Select a location on the roof where the outside Cradle Antenna

can be mounted on a pole directly above the Desktop Antenna

with at least 15 feet vertical separation. See Figure 7-1.

2. The supplied pole-mount bracket is designed to accommodate

a pole diameter of 1 to 2 inches. Install the pole in the desired

location using your own hardware.

3. Insert the supplied U-bolt through the holes in the cradle and

slide one half of the bracket assembly onto the U-bolt (see

Figure 8).

4. Fitting the assembly onto the pole, slide the second half of the

bracket onto the U-bolt and secure it with lock washers and nuts.

Be sure the cradle is at the desired height on the pole and is

rotated toward the nearest cell tower before tightening the nuts.

(Do not over-tighten the nuts.)

5. Insert the antenna into the cradle with the Wilson

Electronics insignia facing in the direction of the cell

tower. The cable connection should protrude through the

bottom of the cradle.

6. Connect the supplied cable to the antenna. Route the

cable as desired to where the Signal Booster will be located.

Depending on the distance between the Signal Booster and

antenna, you may need one or both lengths of the supplied

cable. If you use both, connect them together with the

supplied cable connector.

Installing The Outside Cradle Antenna

Figure 8

Cell

Tower

Antenna

and

Cradle

Cable

Connector

Cable

Figure 7-1: BEST: Outside Pole Mount Option

Null Zone

5 feet

Figure 7-2: BETTER: Rafter Mounting Option

Null Zone

5 feet

Troubleshooting Tip:

If your installation

maintains at least 15

vertical feet of separation

distance but the red light

remains illuminated, then

relocate the Desktop

Antenna more directly

beneath the position of

the outside antenna,

inside the imaginary

Null Zone of Signal

(See Figure 7-1 & 7-2).

Make sure the relocated

Desktop Antenna

observes rules 1 & 2 on

page 5.

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

BETTER: Outside Wall Mount (Packet B)

1. Select a location on an outside wall as high as possible and at least 20

feet away from where the Signal Booster will be located (see Figure 9).

2. Using the cradle as a template, position it on the wall in the desired

location and mark the screw holes with a pencil.

3. Drill two holes where marked, using a 3/16-inch bit and insert the screw

anchors.

4. Line up the holes in the cradle with the screw anchors and mount the

cradle to the wall using two screws and two washers (see Figure 10).

Tighten the screws with a Phillips-head screwdriver.

5. Insert the antenna into the cradle with the Wilson Electronics insignia facing in the direction of the

cell tower. The cable connection should protrude through the bottom of the cradle.

6. Connect the supplied cable to the antenna. Route the cable as desired to where the Signal Booster will be

located. Depending on the distance between the Signal Booster and antenna, you may need one or both

lengths of the supplied cable. If you use both, connect them together with the supplied cable connector.

Warning: RF Safety: FCC regulations require that any antenna (inside or outside) used with this signal booster may not have

gain that exceeds 14 dBi. All Wilson Electronics antennas meet this requirement. Inside antennas must have at least 8 inches of

separation from all persons. Outside antennas must be farther than 30 inches from all persons.

Min. 15 Horizontal feet

(see page 5 for vertical)

Figure 9

Figure 10

Antenna

and

Cradle

Cell

Tower

Cable Connector

Cable

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

GOOD: Rafter Mounting Option

1. Select a location in the buildings rafters where the outside Cradle

Antenna can be mounted directly above the Desktop Antenna with at

least 15 feet vertical separation. See Figure 7-2 on page 6.

2. Using the cradle as a template, position it on the rafter in the desired

location and mark the screw holes with a pencil.

3. Drill two holes where marked, using a 3/16-inch bit and insert the

screw anchors.

4. Line up the holes in the cradle with the screw anchors and mount the

cradle to the wall using two screws and two washers (see Figure 10

on page 7). Tighten the screws with a Phillips-head screwdriver.

OK: Inside Window Mount (Packet C)*

1. Select a location on the inside of the window as high as possible and at

least 20 feet from where the Signal Booster will be located.

2. Clean the area on the glass with the supplied alcohol prep pad.

Mount the outside Cradle Antenna using the suction cups provided in

Packet C. Using a twisting motion, press the suction cups into the two

holes on the antenna cradle (see Figure 11), then press the cradle onto the

glass at the desired location.

4. Insert the antenna into the cradle with the Wilson Electronics

insignia facing in the direction of the cell tower. The cable

connection should protrude through the bottom of the cradle.

5. Connect the supplied cable to the antenna and route the cable as desired to where the signal booster will

be located. Depending on the distance between the signal booster and antenna, you may need one or both

lengths of the supplied cable. If you use both, connect them together with the supplied cable connector.

Figure 11

Antenna

and

Cradle

Suction cup

installation

*Note: Window mounting the antenna will degrade the performance of your

system due to the metal oxide film applied to most windows. Most glass

windows have a metal film that reduces signal strength up to 20dB.

5. Insert the antenna into the cradle with the Wilson Electronics insignia facing in the direction of the

cell tower. The cable connection should protrude through the bottom of the cradle.

6. Connect the supplied cable to the antenna. Route the cable as desired to where the Signal Booster will be

located. Depending on the distance between the Signal Booster and antenna, you may need one or both

lengths of the supplied cable. If you use both, connect them together with the supplied cable connector.

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [email protected]. Hours: 7 am to 6 pm MST.

Powering Up The Signal Booster

1. Ensure that the distance between the Desktop

Antenna and the outside Cradle Antenna is a

minimum of 20 horizontal feet (see Figure 12).

If you are using a different antenna configuration,

see the separation guidelines for your specific

antenna or call Wilson Electronics Technical

Support Team at 866-294-1660 or

435-673-5021.

2. Never point the front of a directional outside

antenna toward the inside antenna.

3. Ensure that both the outside antenna cable and the inside antenna cable are connected to the Signal Booster

and the connections are tight before powering up the Signal Booster.

4. Plug the 6-volt power supply into the Signal Booster input marked “POWER” (carefully, to avoid damaging the

center pin) and then into a wall outlet.

5. Make sure the position of the Desktop Antenna observes the minimum required separation distance from

the outside Cradle Antenna. The Desktop Antenna must be positioned at least 20 horizontal feet OR 15

vertical feet from the outside Cradle Antenna.

6. If the Signal Booster does not have a green light please see page 10 for troubleshooting tips.

7. If you know that only one frequency band (800 or 1900) is available in your coverage area (or going to be

used), reduce the gain control on the frequency band that is NOT in use to the minimum. This will reduce

the power consumption of the Signal Booster.

Installing The Signal Booster Unit

1. Select a location to install the Signal Booster that is away from excessive heat, direct sunlight, moisture

and that has proper ventilation. Do not place the Signal Booster in an air-tight enclosure. Recommended

installation locations for in-building signal boosters are: On a shelf or In a closet, and near a power outlet.

Note: It is important to have adequate air ventilation. Maintain at least 6 inches of clearance from

surrounding objects.

Place the Signal Booster on a desk, table or similar surface where you have routed the cable.

3. Run the outside antenna cable to the Signal Booster and attach it to the connector labeled “Outside

Antenna” on the Signal Booster. Run the inside antenna cable to the Signal Booster and attach it to the

connector labeled “Inside Antenna” on the Signal Booster. Note: Be careful when plugging the connector in

to avoid bending the center pins on the connectors.

Figure 12

Min. 15 feet

SIGNALBOOST DT

Desktop

Antenna

Install the Lightning Surge Protector (LSP) close

to the Signal Booster. Attach the cable from the

outside antenna to the surge protector. Using a

short length of low loss cable, attach one end to

the LSP and the other to the outside antenna.

Ensure the LSP is properly grounded. (For

RG6 cable use #859988-75 Ohm).

Installing The Lightning Protection

White cable is from

outside antenna

Green cable is the

ground wire

Power Supply cable

Lightning Surge Protector

BLINKING

GREEN:

BLINKING

ORANGE:

SOLID

RED:

SOLID

GREEN:

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