Western Digital 2U24 Manual de usuario

User Guide

2U24 Flash Storage Platform

Regulatory Model: G224-J-12

March 2020

Rev. 1.10

1ET0279

User Guide Revision History

Revision History

Date Revision Comment

March 2017 Revision 1.0 Initial Release

April 2017 Revision 1.1 1. Changed the chassis replacement procedure to account for

Chassis replacements already containing PSUs and ESMs. See

Chassis Replacement Procedure (page 37)

2. Added images to the PSU replacement procedures to clarify

proper usage of the cable retention clip. See, PSU Replacement

Procedure (page 31)

3. Updated the list of compatible drives to include SATA options.

See List of Compatible Drives (page 15)

4. Added a list of available SKUs. See List of Available SKUs (page

13)

5. Added a section describing important differences between SAS

and SATA product SKUs. See SATA Differences and Limitations

(page 14)

6. Updated the list of replaceable components to include SATA

based components. See List of Replaceable Components

(page 15)

7. Updated the description of the ESM module to include SATA

differences. See ESM Description (page 25)

8. Updated the behavior descriptions for the ESM LEDs. See

Figure 4: ESM LED Layout (page 21)

9. Corrected the names of the SAS Drives. See List of Compatible

Drives (page 15)

May 2017 Revision 1.2 Changed the product name from "2U24 All-Flash Storage Platform"

to "2U24 Flash Storage Platform"

August 2017 Revision 1.3 Corrected part numbers listed in the List of Compatible Drives

(page 15) for the two SATA SSDs.

March 2018 Revision 1.4 1. Added the Zoning procedures. See T10 Zoning (page 46)

2. Added the Firmware Upgrade procedures. See Firmware

Upgrade (page 59)

May 2018 Revision 1.5 1. Updated the Zoning procedures. See T10 Zoning (page 46)

2. Updated the Firmware Upgrade procedures. See Firmware

Upgrade (page 59)

June 2018 Revision 1.6 Updated the Firmware Upgrade procedures for Linux and Windows

sg_ses_microcode. See Firmware Upgrade (page 59)

March 2019 Revision 1.7 1. Updated the Specification Summary. See 2U24 Flash Storage

Platform Specification Summary (page 12)

User Guide Revision History

Date Revision Comment

2. Updated the List of Replaceable Components. See List of

Replaceable Components (page 15)

3. Updated the List of Compatible Drives. See List of Compatible

Drives (page 15)

4. Updated the Rails Description. See Rails Description (page

28)

March 2019 Revision 1.8 1. Updated the List of Replaceable Components. See List of

Replaceable Components (page 15)

2. Updated the List of Compatible Drives. See List of Compatible

Drives (page 15)

April 2019 Revision 1.9 1. Updated the LED Visual Identifiers. See LED Visual Identifiers

(page 20)

2. Updated the rack depth requirement. See 2U24 Flash Storage

Platform Specification Summary (page 12)

March 2020 Revision 1.10 1. Rebranded document to WD design

2. Updated the SKU List. See List of Available SKUs (page 13)

3. Updated the List of Compatible Drives. See List of Compatible

Drives (page 15)

User Guide Points of Contact

Points of Contact

For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical

support. Please be prepared to provide the following information: part number (P/N), serial number (S/N),

product name and/or model number, and a brief description of the issue.

Email:

support@wdc.com

Website:

https://portal.wdc.com/Support/s/

iii

User Guide Notices

Notices

Western Digital Technologies, Inc. or its affiliates' (collectively “Western Digital”) general policy does not

recommend the use of its products in life support applications where in a failure or malfunction of the

product may directly threaten life or injury. Per Western Digital Terms and Conditions of Sale, the user of

Western Digital products in life support applications assumes all risk of such use and indemnifies Western

Digital against all damages.

This document is for information use only and is subject to change without prior notice. Western Digital

assumes no responsibility for any errors that may appear in this document, nor for incidental or consequential

damages resulting from the furnishing, performance or use of this material.

Absent a written agreement signed by Western Digital or its authorized representative to the contrary,

Western Digital explicitly disclaims any express and implied warranties and indemnities of any kind that may,

or could, be associated with this document and related material, and any user of this document or related

material agrees to such disclaimer as a precondition to receipt and usage hereof.

Each user of this document or any product referred to herein expressly waives all guaranties and warranties

of any kind associated with this document any related materials or such product, whether expressed or

implied, including without limitation, any implied warranty of merchantability or fitness for a particular

purpose or non-infringement. Each user of this document or any product referred to herein also expressly

agrees Western Digital shall not be liable for any incidental, punitive, indirect, special, or consequential

damages, including without limitation physical injury or death, property damage, lost data, loss of profits or

costs of procurement of substitute goods, technology, or services, arising out of or related to this document,

any related materials or any product referred to herein, regardless of whether such damages are based on

tort, warranty, contract, or any other legal theory, even if advised of the possibility of such damages.

This document and its contents, including diagrams, schematics, methodology, work product, and

intellectual property rights described in, associated with, or implied by this document, are the sole and

exclusive property of Western Digital. No intellectual property license, express or implied, is granted by

Western Digital associated with the document recipient's receipt, access and/or use of this document or the

products referred to herein; Western Digital retains all rights hereto.

Western Digital, the Western Digital logo, and Ultrastar are registered trademarks or trademarks of Western

Digital Corporation or its affiliates in the US and/or other countries. Linux® is the registered trademark of

Linus Torvalds in the U.S. and other countries. All other marks are the property of their respective owners.

Product specifications subject to change without notice. Pictures shown may vary from actual products. Not

all products are available in all regions of the world.

Western Digital

5601 Great Oaks Parkway

San Jose, CA 95119

User Guide Table of Contents

Table of Contents

Revision History...........................................................................................................................................................................i

Points of Contact...................................................................................................................................................................... iii

Notices....................................................................................................................................................................................... iv

Chapter 1. Disclaimers..................................................................................................................................................................... 1

Regulatory Statement................................................................................................................................................................2

Restricted Access Location...............................................................................................................................................2

Safety Compliance............................................................................................................................................................. 2

Electromagnetic Compatibility (EMC) Class A Compliance........................................................................................... 2

Country Certifications........................................................................................................................................................ 3

Chapter 2. Regulatory.....................................................................................................................................................................4

FCC Class A Notice...................................................................................................................................................................5

ICES-003 Class A Notice—Avis NMB-003, Classe A...............................................................................................................5

Europe (CE Declaration of Conformity)................................................................................................................................... 5

Japanese Compliance Statement, Class A ITE........................................................................................................................5

Taiwan Warning Label Statement, Class A ITE....................................................................................................................... 5

Chapter 3. Safety............................................................................................................................................................................. 7

Optimizing Location.................................................................................................................................................................. 8

Safety Warnings and Cautions................................................................................................................................................. 8

Electrostatic Discharge............................................................................................................................................................. 8

Rackmountable Systems............................................................................................................................................................9

Power Connections................................................................................................................................................................... 9

Power Cords...............................................................................................................................................................................9

Safety and Service................................................................................................................................................................... 10

Chapter 4. Overview...................................................................................................................................................................... 11

2U24 Flash Storage Platform Description...............................................................................................................................12

2U24 Flash Storage Platform Specification Summary............................................................................................................12

List of Available SKUs...............................................................................................................................................................13

SATA Differences and Limitations........................................................................................................................................... 14

SATA Single Initiator Limitation........................................................................................................................................15

List of Replaceable Components............................................................................................................................................15

List of Compatible Drives........................................................................................................................................................ 15

Host Connectivity.....................................................................................................................................................................18

Power Requirements................................................................................................................................................................18

User Guide Table of Contents

System Cooling........................................................................................................................................................................ 18

ESD.............................................................................................................................................................................................19

Rack Requirements...................................................................................................................................................................19

LED Visual Identifiers...............................................................................................................................................................20

SCSI Enclosure Services Page 02...........................................................................................................................................23

Chapter 5. Components............................................................................................................................................................... 24

PSU Description....................................................................................................................................................................... 25

ESM Description.......................................................................................................................................................................25

Drive Assembly Description....................................................................................................................................................26

Midplane Description...............................................................................................................................................................27

Chassis Description................................................................................................................................................................. 28

Rails Description...................................................................................................................................................................... 28

Chapter 6. Management...............................................................................................................................................................30

PSU Replacement Procedure.................................................................................................................................................. 31

ESM Replacement Procedure................................................................................................................................................. 33

Drive Assembly Replacement Procedure.............................................................................................................................. 36

Chassis Replacement Procedure............................................................................................................................................ 37

Rails Replacement Procedure.................................................................................................................................................42

T10 Zoning................................................................................................................................................................................46

Before Zoning................................................................................................................................................................... 46

Enclosure Cabling for Zoning..........................................................................................................................................46

Enabling Zoning using Linux............................................................................................................................................47

Enabling Zoning using Windows.................................................................................................................................... 51

Disabling Zoning using Linux...........................................................................................................................................54

Disabling Zoning using Windows................................................................................................................................... 57

Firmware Upgrade................................................................................................................................................................... 59

Before Upgrading.............................................................................................................................................................59

Enclosure Cabling for Firmware Update........................................................................................................................60

Downloading Firmware from the Support Portal........................................................................................................... 61

Enabling MPIO for Linux...................................................................................................................................................63

Enabling MPIO for Windows........................................................................................................................................... 64

Upgrading Firmware using hgst_upg_tool for Linux..................................................................................................... 68

Upgrading Firmware using sg_ses_microcode for Linux...............................................................................................71

Upgrading Firmware using hgst_upg_tool for Windows..............................................................................................73

Upgrading Firmware using sg_ses_microcode for Windows...................................................................................... 78

Western Digital

Disclaimers

Learn about the Regulatory, Safety, and Electromagnetic

standards for which this product is compliant.

The following chapter describes the Regulatory Statement

of Compliance, Safety Compliance, and Electromagnetic

Compatibility Agency Requirements for the 2U24 Flash Storage

Platform.

In This Chapter:

- Regulatory Statement....................................2

- ....................................................................

User Guide 1. Disclaimers

1.1 Regulatory Statement

Product Name: 2U24 Flash Storage Platform

Regulatory Model: G224-J-12

Electromagnetic Compatibility Emissions: Class A

This product has been tested and evaluated as Information Technology Equipment (ITE) at accredited third-

party laboratories for all safety, emissions and immunity testing required for the countries and regions where

the product is marketed and sold. The product has been verified as compliant with the latest applicable

standards, regulations and directives for those regions/countries. The suitability of this product for other

product categories other than ITE, may require further evaluation.

The product is labeled with a unique regulatory model that is printed on the label and affixed to every unit.

The label will provide traceability to the regulatory approvals listed in this document. The document applies

to any product that bears the regulatory model and type names including marketing names other than

those listed in this document.

1.1.1 Restricted Access Location

The 2U24 Flash Storage Platform is intended for installation in a server room or computer room where at

least one of the following conditions apply:

•access can only be gained by service persons or by users who have been instructed about the

restrictions applied to the location and about any precautions that shall be taken and/or

•access is through the use of a tool or lock and key, or other means of security, and is controlled by the

authority responsible for the location.

1.1.2 Safety Compliance

The G224-J-12 complies with and conforms to the latest international Product Safety standards as

applicable:

•UL60950-1 Second Edition

•CSA 60950-1-03, Second Edition

•EN 60950-1, Second Edition

•IEC 60950-1, Second Edition

•CE – Low Voltage Directive

•BSMI CNS14336

•TR CU 004/2011

1.1.3 Electromagnetic Compatibility (EMC) Class A Compliance

The G224-J-12 complies with and conforms to the latest international standards as applicable:

Emissions

•FCC CFR 47 Part 15, Subpart B

•ICES-003

•EN 55032

•CISPR 32

User Guide 1. Disclaimers

1.1 Regulatory Statement

•CE – EMC Directive 2014/30/EU

•VCCI V-3

•BSMI CNS14338

•KN32

•AS/NZS CISPR 32

•TR CU 020/2011

Immunity

•EN 61000-3-2 Harmonic Current Emissions

•EN 61000-3-3 Voltage Fluctuations and Flicker

•EN 55024

•KN35

•EN 61000-4-2 ESD

•EN 61000-4-3 Radiated Immunity

•EN 61000-4-4 EFT

•EN 61000-4-5 Surge

•EN 61000-4-6 RF Common Mode

•EN 61000-4-8 Power Frequency Magnetic Field

•EN 61000-4-11 Voltage Dips and Interruptions

1.1.4 Country Certifications

Table 1: Country Certifications

Country/Region Authority or Mark

North America (Canada, USA) Nemko

European Union CE

Japan VCCI

Korea MSIP

Taiwan BSMI

Australia/New Zealand RCM

Russia, Kazakhstan, Belarus, Armenia CU EAC

Ukraine Ukrsepro

Mexico NOM

Israel SII

South Africa NRCS

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