VMware VCLOUD REQUEST MANAGER Manual de usuario

D A TA S H E E T / 1

D A T A S H E E T

AT A G LA NC E

VMware vCloud™ Request Manager enhances

governance and control of private cloud

infrastructures based on VMware vCloud

Director. VMware vCloud Request Manager adds

sophisticated approval workﬂows to provisioning

requests, automatically tracks software license

usage, and enforces standardized settings on

cloud partitions. The result is an out-of-the-box

solution that enterprises can use to enable rapid

provisioning of private cloud resources with

conﬁdence and control.

K E Y B E N E F I T S

•Avoidvirtualmachinesprawlbyenforcing

business policies and procedures.

•Maximizeeciencyandservicedeliveryby

automating provisioning processes.

•Simplifytheexperienceforconsumersof

cloud-based services.

•Minimizeprivateclouddeploymentand

administration costs.

VMware vCloud Request Manager

Deploy Private Clouds with Conﬁdence and Control

What is VMware vCloud

Request Manager?

VMware vCloud Request Manager is an add-on for VMware

vCloud Director (licensed separately) that enhances

governance and control for private cloud infrastructures.

VMware vCloud Request Manager gives cloud administrators

the ability to govern the request and approval processes that

underpin the provisioning of vApps, and to ensure that cloud

partitions (known as organizations in VMware vCloud Director)

adhere to standard policies. The solution also provides a uniﬁed

experience for private cloud consumers and dramatically

simpliﬁes the process of requesting new cloud resources

and vApps.

How Does VMware vCloud

Request Manager Work?

VMware vCloud Request Manager provides a request portal

and workﬂow engine that communicates with VMware vCloud

Director through the VMware vCloud API.

Consumers of cloud resources (cloud consumers) can create

their own organizations and provision new vApps using the

browser-based portal to initiate requests. They receive emailed

notiﬁcations of the results of these requests and emailed

approvals that require their action.

Cloud administrators deﬁne provisioning approval processes

using the graphical workﬂow modeler and associate software

licenses with vApp templates. They can also deﬁne blueprints

to ensure each organization adheres to speciﬁed policies and

resources limits.

The actual provisioning takes place through VMware vCloud

Director, driven by the VMware vCloud API. VMware vCloud

Request Manager can support multiple private clouds, and can

be extended to public clouds in support of hybrid cloud strategies.

How is VMware vCloud

Request Manager Used?

•Streamline provisioning – Add sophisticated, transparent

approval workﬂows to provisioning requests for cloud

resources and vApps.

VMware vCloud Request Manager provides a uniﬁed experience for consuming IT

resources in private cloud infrastructures.

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com

listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned

herein may be trademarks of their respective companies. Item No: VMW_10Q4_DS _PROD_VCLOUD_REQUEST_MANAGER_A4_EN _R2

Software License Management

Cloud administrators and asset managers can associate third-

party software licenses with each vApp template. Once this is

done, the provisioning workﬂow will automatically allocate the

appropriate licenses when new vApps are provisioned based

on that template—and it won’t allow a request to proceed if

there are no licenses available.

VMware vCloud Request Manager also detects when a vApp is

deleted, either automatically through the expiration of its lease or

manually from the VMware vCloud Director console, and will free

up the associated licenses for re-use. By automating the tracking

of software license, VMware vCloud Request Manager helps

ensure compliance with third-party software license agreements.

Email Notiﬁcations

Approval and success notiﬁcations are sent via email with

contextually relevant information such as links to provisioned

vApps and comments from approvers. This keeps cloud

consumers informed in an increasingly mobile workforce,

and enables managers to respond to approval requests

directly from their handheld devices.

Blueprints

Cloud administrators can use VMware vCloud Request

Manager to deﬁne blueprints that encapsulate settings such as

virtual machine quotas, cost allocation models, default leases,

and settings for computing, networking and storage resources,

which are then assigned to organizations. The use of blueprints

helps to simplify cloud administration and streamline the

request submission process by enforcing standardization

for each organization to reduce variations.

Rapid Deployment

VMware vCloud Request Manager comes preconﬁgured

with provisioning workﬂows and email templates, providing

enhanced compliance and control for private clouds with

minimal conﬁguration. This not only helps enterprises deploy

private clouds quickly, but also eliminates the cost and risk

associated custom software development.

Find Out More

For information or to purchase VMware products,

call 877-4-VMWARE, visit www.vmware.com, or search

online for an authorized reseller. For detailed speciﬁcations

and requirements, refer to the VMware vCloud Request

Manager documentation.

•Software license tracking – Automatically track and control

software license usage for vApps as they are commissioned

and decommissioned.

•Policy-based cloud partitioning – Create blueprints that

encapsulate standard organization settings to simplify cloud

administration and streamline the request submission

process for cloud consumers.

Key Features

Cloud Consumer Provisioning Portal

With VMware vCloud Request Manager, cloud consumers get

a simple, modern, browser-based portal for requesting new

vApps and resources. This portal provides a rich user experience

that drives adoption and satisfaction, and it works seamlessly

across the many Web browsers and endpoint devices being

used in the enterprise.

Workﬂow Automation

The graphical workﬂow designer lets cloud administrators

model sophisticated processes for approvals, software license

allocation, provisioning, and email notiﬁcations. This includes

the ability to send approvals to multiple recipients, or even to

dynamically determined approvers.

Workﬂow automation enables customers to maximize

eciency through the elimination of costly and error-prone

manual tasks. It also optimizes service delivery by minimizing

the time to provision infrastructure, and enforces and audits

best practices.

VMware vCloud Request Manager

VMware vCloud Request Manager adds sophisticated workﬂow automation to

existing provisioning processes.

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