VADDIO PrimeSHOT 20 HDMI Manual de usuario

Complete Manual for the

PrimeSHOT 20 HDMI

PTZ Camera

Document 411-0022-30 Rev B

July 2018

Contents

Overview 1

What's in this Guide 1

Features 1

Unpacking the Camera 2

A Quick Look at the Camera 3

Front of the Camera 3

Back of the Camera 4

Video Resolution Setting 4

Installation 5

Before You Install the Camera 5

Don’t Void Your Warranty! 5

Cabling Notes 5

Installing the Thin Profile Wall Mount 6

About Ceiling-Mounted Cameras 6

Basic Connection Diagram 6

RS-232 Serial Communication 7

Installing the Camera 8

Powering Up the Camera 9

Status Light 9

Using the Remote Control 10

Quick Reference 10

Details 11

Storing a Preset Using the Remote 11

Clearing a Preset Using the Remote 11

Web Interface 12

Browser Support 12

User Access 13

Administrative Access 13

Web Interface Quick Reference 14

Compact Menu View 14

System Administration 15

Configuring Network Settings 15

Setting Time Zone and NTP Server 16

Managing Access and Passwords 17

Adding Room Information to the Screen 18

Rebooting the Camera 19

Saving or Restoring a Configuration 19

Starting a Firmware Update 20

Contacting Vaddio Technical Support 21

Viewing Diagnostic Logs 21

Configuring Camera Behavior 22

Storing Preset Positions Including Custom Home 22

Adjusting the Color Settings 23

Adjusting the Focus 24

Setting the Speeds of Camera Movements 24

Setting Pan Direction 24

Enabling or Disabling Streaming 25

Configuring IP Streaming 26

Advanced IP Streaming Settings 28

Setting Other Camera Behaviors 29

Operating the Camera 30

Moving the Camera 30

Zooming In or Out 30

Moving the Camera to a Preset Position 30

Stopping or Resuming Video 31

Managing the Camera Ready State 31

Telnet Serial Command API 32

camera home 33

camera pan 33

camera tilt 34

camera zoom 35

camera focus 35

camera preset 36

camera ccu get 37

camera ccu set 38

camera ccu scene 39

camera led 39

camera recalibrate 39

camera standby 40

video mute 40

streaming settings get 41

network settings get 41

network ping 42

system reboot 42

system factory-reset 43

version 43

help 44

history 44

exit 44

RS-232 Control 45

Camera Movement, Zoom, and Focus Commands 45

iii

Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Movement, Zoom, and Focus Inquiry Commands 47

Color and Light Management Commands 48

Shutter Speed Values (CAM_Shutter) 50

Iris Values (CAM_Iris) 51

Iris Gain and Gain Limit Values (CAM_Gain) 51

Color and Light Management Inquiry Commands 52

Other Commands 52

Other Inquiry Commands 53

Specifications 54

Troubleshooting and Care 55

Status Light 56

Restoring Default Camera Settings 57

Operation, Storage, and Care 57

Compliance Statements and Declarations of Conformity 58

FCC Part 15 Compliance 58

ICES-003 Compliance 58

European Compliance 59

Warranty Information 60

Photo Credits 61

Index 62

Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Overview

This guide covers the PrimeSHOT™ 20 HDMI PTZ camera:

nPrimeSHOT 20 HDMI (black), North America – 999-30420-000

nPrimeSHOT 20 HDMI (white), North America – 999-30420-000W

nPrimeSHOT 20 HDMI (black), Europe and UK – 999-30420-001

nPrimeSHOT 20 HDMI (white), Europe and UK– 999-30420-001W

nPrimeSHOT 20 HDMI (black), Australia and New Zealand – 999-30420-009

nPrimeSHOT 20 HDMI (white), Australia and New Zealand – 999-30420-009W

nPrimeSHOT 20 HDMI (black) with HDMI Extenders, North America – 999-30420-

300

nPrimeSHOT 20 HDMI (white) with HDMI Extenders, North America – 999-30420-300W

nPrimeSHOT 20 HDMI (black) with HDMI Extenders, Europe and UK – 999-30420-301

nPrimeSHOT 20 HDMI (white) with HDMI Extenders, Europe and UK – 999-30420-301W

nPrimeSHOT 20 HDMI (black) with HDMI Extenders, Australia and New Zealand – 999-30420-309

nPrimeSHOT 20 HDMI (white) with HDMI Extenders, Australia and New Zealand – 999-30420-309W

What's in this Guide

This guide covers

nUnpacking and installation

nThe system's physical features

nConfiguration and system administration

nControlling the camera using the IR remote or web interface

nControlling the camera using Telnet or RS-232 commands

nSpecifications

nTroubleshooting and maintenance

nWarranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand-

alone Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Features

nPTZ camera for medium to large venues such as houses of worship and lecture theaters

n2.12 Megapixel effective, native 1080p/60 full HD image sensor

n20x optical zoom, 55° horizontal field of view (wide end)

nSimultaneous HDMI 1.3, S-Video, and IP streaming outputs

nPrecise pan and tilt movements at up to 90° per second

nPresenter-friendly IR remote control

nIntegration-ready Telnet or serial RS-232 control

nFull administrative control via web interface; manage the camera remotely while monitoring the stream

separately

Unpacking the Camera

Make sure you received all the items you expected.

Caution

Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm

will damage it.

999-30420-000 – PrimeSHOT 20 HDMI (black), North America

999-30420-000W – PrimeSHOT 20 HDMI (white), North America

999-30420-001 – PrimeSHOT 20 HDMI (black), Europe and UK

999-30420-001W – PrimeSHOT 20 HDMI (white), Europe and UK

999-30420-009 – PrimeSHOT 20 HDMI (black), Australia and New Zealand

999-30420-009W – PrimeSHOT 20 HDMI (white), Australia and New

Zealand

nPrimeSHOT 20 HDMIcamera

nThin Profile Wall Mount with mounting hardware

nVaddio IR Remote Commander

n12 VDC, 3.0 Amp power supply with AC cord set(s)

nQuick-Start Guide

999-30420-300 – PrimeSHOT 20 HDMI (black) with HDMI Extender, North America

999-30420-300W – PrimeSHOT 20 HDMI (white) with HDMI Extender,

North America

999-30420-301 – PrimeSHOT 20 HDMI (black) with HDMI Extender,

Europe and UK

999-30420-301W – PrimeSHOT 20 HDMI (white) with HDMI Extender,

Europe and UK

999-30420-309 – PrimeSHOT 20 HDMI (black) with HDMI Extender,

Australia and New Zealand

999-30420-309W – PrimeSHOT 20 HDMI (white) with HDMI Extender,

Australia and New Zealand

nPrimeSHOT 20 HDMIcamera

nThin Profile Wall Mount with mounting hardware

nVaddio IR Remote Commander

n12 VDC, 3.0 Amp power supply with AC cord set(s)

nQuick-Start Guide

nC2G HDMI Extender Transmitter unit

nC2G HDMI Extender Receiver unit

n5VDC 1.0A Extender power supply with regional plugs, quantity 2

n1 ft (0.3 m) HDMI cable

nC2G HDMI Extenders User Booklet

Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera

A Quick Look at the Camera

This section covers the physical features of the camera.

Front of the Camera

Camera and Zoom Lens: The PrimeSHOT 20 HDMI camera features a 20x optical zoom lens.

IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera

base, and point the remote at the camera.

Status light: The multi-colored LED indicates the camera's current state. This light can be turned off.

nBlue – Camera is active

nRed – Tally

nPurple – Standby mode or booting

nYellow – Firmware update is in progress

nBlinking red – Video mute is on (UC color scheme only)

nBlinking yellow – Motor out of calibration

nBlinking purple – Error

Note

By default, the camera's status light is active during normal operation; however, it can be configured to

remain off when the camera is powered up. The camera may be sending video even if the indicator light is

off.

Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera

Back of the Camera

From left to right:

nPower connector – Connect the 12 VDC, 3 A power supply shipped with the camera.

nRotary switch – Select the video output resolution.

nEthernet connector – Connect to the network.

nRS-232 connector – Optional. Connect to a camera controller to manage the camera.

nS-Video connector – S-Video output; can be set to NTSC or PAL.

nHDMI connector – HDMI 1.3 video output.

Video Resolution Setting

Use the rotary switch on the back of the camera to set the desired HDMI output resolution.

The S-Video output can be set to PAL or NTSC in the administrative interface (see Setting Other Camera

Behaviors). Default is NTSC.

Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera

Installation

This section covers:

nSelecting the location for the camera

nInstalling the mount

nConnecting the camera

nMounting the camera

Before You Install the Camera

nChoose a mounting location that will optimize camera performance. Consider camera viewing angles,

lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be

mounted.

nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.

The camera will not perform well if it is pointed toward a light source such as a light fixture or window.

nFollow the installation instructions included with the camera mount.

Don’t Void Your Warranty!

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate

protective enclosure. Do not allow it to come into contact with any liquid.

Use only the power supply included with this product. Using a different one will void the warranty, and

could create unsafe operating conditions or damage the product.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these

things happen, return it to Vaddio for safety and functional testing.

Cabling Notes

Note

Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through RJ-45

connectors. Poorly crimped connectors can damage the connectors on the product, cause

intermittent connections, and degrade signal quality. Test cable pin-outs and continuity before connecting

them.

Intact – will make reliable contact

with cable connector

Damaged – Bent contact fingers

will NOT make reliable contact

with cable connector

Pro Tip

Label all cables at both ends.

Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera

Installing the Thin Profile Wall Mount

The PrimeSHOT 20 HDMI camera is shipped with a Thin Profile Wall Mount. Other mounting options are

available as well. Contact us if you don’t have the camera mount you need.

You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

nIf you mount it to drywall, use the wall anchors provided with the wall mount.

nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.

If you install the camera wall mount to drywall, use the wall anchors provided with the mount.

About Ceiling-Mounted Cameras

If you use an inverted mount, set the camera's Image Flip soft DIP switch ON. See Setting Other Camera

Behaviors.

Basic Connection Diagram

The Quick-Start Guide for the PrimeSHOT 20 HDMI PTZ Camera provides additional information.

Complete Manual for the PrimeSHOT 20 HDMI PTZ Camera

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