Ubiquiti UniFi UAP Manual de usuario

Enterprise WiFi System

Controller

Release Version: 3.2

Table of ContentsUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Table of Contents

Chapter 1: System Setup............................................1

System Requirements ............................................................1

Network Topology Requirements .................................................1

Hardware Overview and Installation ..............................................1

Software Installation..............................................................2

Chapter 2: Using the UniFi Controller Software ......................5

Interface Tabs ....................................................................5

Common Interface Options .......................................................5

Chapter 3: Map Tab................................................15

Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Adding a Google Map ...........................................................16

Placing Access Points on the Map ................................................17

Setting the Map Scale ...........................................................19

Chapter 4: Statistics Tab ...........................................20

Clients ..........................................................................20

Quick Look ......................................................................21

Current Usage - Top Access Points ...............................................21

Recent Activities.................................................................21

Chapter 5: Access Points Tab.......................................22

Overview........................................................................22

Config ..........................................................................23

Performance ....................................................................24

Chapter 6: Users Tab...............................................25

Chapter 7: Guests Tab .............................................27

Chapter 8: Insight Tab .............................................29

Known Wireless Clients ..........................................................29

Rogue Access Points.............................................................30

Past Connections ................................................................30

Past Guest Authorizations .......................................................31

Chapter 9: Access Point Details ....................................32

Details ..........................................................................32

Users............................................................................35

Guests ..........................................................................35

Configuration ...................................................................36

Table of ContentsUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Chapter 10: User/Guest Details ....................................43

Details ..........................................................................43

Statistics ........................................................................43

History ..........................................................................44

Configuration ...................................................................44

Chapter 11: Hotspot Manager .....................................45

Appendix A: Portal Customization .................................48

Overview........................................................................48

Enabling Portal Customization...................................................48

Viewing the Default Portal .......................................................48

Setup ...........................................................................48

Appendix B: UniFi Discovery Utility ................................51

Overview........................................................................51

Launching the UniFi Discovery Utility ............................................51

UniFi Discovery Utility Interface..................................................51

Appendix C: Contact Information ..................................54

Ubiquiti Networks Support ......................................................54

Chapter 1: System SetupUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Chapter 1: System Setup

The UniFi®Controller is a wireless network management

software solution from Ubiquiti Networks™. It allows you to

manage multiple wireless networks using a web browser.

This User Guide is for use with version 3.2 or above of the

UniFi Controller software and all of the UniFi Enterprise

WiFi System Access Point models, which this User Guide

will collectively refer to as UniFi AP. Additional information

about the AP models is available on our website at

http://documentation.ubnt.com/UniFi

Model 2.4 GHz 5 GHz

UAP/UAP-LR ✓

UAP-Outdoor/UAP-Outdoor+ ✓

UAP-Outdoor-5G ✓

UAP-AC Outdoor ✓ ✓

UAP-PRO ✓ ✓

UAP-AC ✓ ✓

Additional information about the UniFi Controller is

available on our website at

http://community.ubnt.com/unifi

System Requirements

• Linux, MacOSX, or Microsoft Windows 7/8

• Java Runtime Environment 1.6 (or above)

• Web Browser: Mozilla Firefox, Google Chrome, or

Microsoft Internet Explorer 8 (or above)

Network Topology Requirements

• A DHCP-enabled network (for the wired Access Point to

obtain an IP address as well as for the wireless Access

Points after the deployment)

• A management station computer running the UniFi

Controller software, located either onsite and connected

to the same Layer-2 network, or off-site in a cloud

orNOC

The Sample Network Diagram above illustrates an example

of a single UniFi network. The router is connected via

Ethernet to a variety of UniFi AP models. There is a wireless

uplink from a wireless UAP-PRO to a wired UAP-PRO.

Hardware Overview and Installation

The Quick Start Guide that accompanied your UniFi AP

includes a hardware description and instructions for

hardware installation.

UniFi Example Diagram

¹ Please refer to “Wireless Uplinks” on page 39 for setting up wireless-linked APs.

² All UniFi APs support off-site management controllers.

On-Site Management

Station

UAP-Outdoor+

UAP-PRO

Wireless Uplink1

UAP-PRO

UAP-AC

UAP-PRO

Router

Off-Site

Cloud/NOC2

Chapter 1: System SetupUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Software Installation

The UniFi Controller software is installed just once when

you initially create a UniFi network. UniFi APs can be

added at any time through the controller interface but

you do not need to go through the software installation

process every time you add another UniFi AP.

Download the UniFi Controller software from the Ubiquiti

Networks website.

1. Go to downloads.ubnt.com/UniFi.

2. Mac users should download UniFi.pkg, and Windows

users should download UniFi-installer.exe.

3. Follow the instructions for your computer type.

Mac Users

1. Launch UniFi.pkg.

Note: If UniFi.pkg is identified as coming from an

unidentified developer, then do the following:

1. Right-click UniFi.pkg and select Open.

2. Click Open.

3. Click Continue and follow the on-screen instructions to

install the software.

4. Go to Go > Applications and double-click the

UniFiicon.

Proceed to ”Configuring the UniFi Controller Software”

on page 3.

PC Users

1. Launch UniFi-installer.exe.

2. Click Install.

3. If your computer doesn’t have Java 1.6 or above

installed, you will be prompted to install it. Click Install

to continue.

4. Click Next.

5. Ensure that the Start UniFi Controller after installation

option is checked and click Finish.

Chapter 1: System SetupUniFi®Controller User Guide

Ubiquiti Networks, Inc.

For most versions of Windows, the UniFi Controller

software can also be launched from Start > All Programs.

For Windows 8, the UniFi Controller software can also be

launched from the Start menu.

Configuring the UniFi Controller Software

1. The UniFi Controller software startup will begin. Click

Launch a Browser to Manage Wireless Network.

2. Select your language and country. Alternatively, you

can click restore from a previous backup to use a file that

contains your backup settings. Click Next.

Note: U.S. product versions are locked to the U.S.

Country Code to ensure compliance with FCC

regulations.

3. Select the devices that you want to configure and

clickNext.

4. The UniFi Installation Wizard will create a secure

primary wireless network for your devices. Perform the

following steps:

a. Enter the wireless network name or SSID in the Secure

SSID field.

b. Enter a passphrase to be used for your primary network

in the Security Key field.

c. To enable guest access, select Enable Guest Access,

and enter a guest network name in the Guest SSID field.

d. Click Next.

5. Enter an admin name in the Admin Name field and

password in the Password field to use when accessing

the management interface. Confirm your password in

the Confirm field. Click Next.

6. Review your settings. Click Finish to save your settings

or click Back to make changes. Once the wizard

is finished, the browser will be redirected to the

management interface.

Congratulations, your wireless network is now configured.

Chapter 1: System SetupUniFi®Controller User Guide

Ubiquiti Networks, Inc.

A login screen will appear for the UniFi Controller

management interface. Enter the admin name and

password that you created and click Login.

Proceed to the next chapter for information on using the

UniFi Controller software.

Chapter 2: Using the UniFi Controller SoftwareUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Chapter 2: Using the UniFi

Controller Software

The UniFi Controller software has a browser-based

interface for easy configuration and management.

To access the interface, perform the following steps:

1. Launch the UniFi Controller application if hasn’t already

been started.

• Mac users: Go > Applications > UniFi

• Windows users: Start > All Programs >

UbiquitiUniFi.

2. The UniFi login screen will appear. Enter the admin

name and password in the appropriate fields and

clickLogin.

Interface Tabs

The UniFi software consists of six primary tabs. This User

Guide covers each tab with a chapter. For details, on a

specific tab, refer to the appropriate chapter.

• “Map Tab” on page 15

• “Statistics Tab” on page 20

• “Access Points Tab” on page 22

• “Users Tab” on page 25

• “Guests Tab” on page 27

• “Insight Tab” on page 29

Common Interface Options

The common interface options are accessible from all tabs

in the UniFi interface.

Welcome

At the top left of the screen, click Welcome to display the

Change Password and Logout options:

Change Password To change the login name and/or

password, click this option. The Change Password screen

will appear:

• Admin Name Enter the admin name.

• Email Enter the email address of the admin account.

• Password Enter the new password.

• Confirm Enter the new password again.

• Language Select the language of the UniFi Controller.

• Save Click Save to save changes.

• Cancel Click Cancel to discard changes.

Logout To manually log out of the UniFi Configuration

Interface, click this option.

Chapter 2: Using the UniFi Controller SoftwareUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Site

The UniFi Controller can manage multiple UniFi networks,

which are called sites. Each site has its own configurations,

maps, statistics, guest portals, and site administrator

accounts. The multiple sites are logically separated, and

the initial site is named default.

Site To create a new site, click the arrow to display the

drop-down menu.

Click Add Site, and the Add Site screen will appear:

• ID Enter a unique name to permanently identify the

site. It will be used in the URL, and if you customize the

portal, it will be used to identify the site folder.

• Name Enter a name that describes the site. It will be

used in the Site drop-down menu.

• Save Click Save to save changes.

• Cancel Click Cancel to discard changes.

APs

• active Click the arrow to display a list of Access

Points that are online.

• inactive Click the arrow to display a list of Access

Points that were previously online but are no longer

accessible.

• pending Click the arrow to display a list of Access

Points that are not yet managed but are available.

Stations

• users Displays the total number of users.

• guests Displays the total number of guests.

Refresh

Click the Refresh icon to update the on-screen

information. Select the refresh interval: Manually, Every

5 seconds, Every 15 seconds, Every 30seconds, Every

minute, Every 2 minutes (default), or Every 5minutes.

At the bottom of the screen, there are four tabs:

• Recent Events (see the next column)

• Alerts (see the next column)

• “Settings” on page 7

• “Admin” on page 14

Recent Events

The Recent Events tab displays a list of recent events, along

with the corresponding date, time, and message.

Event Slider Move the slider right and left to navigate

between pages of events.

Search You can enter text that you want to search for.

Simply begin typing; there is no need to press Enter.

You can apply one of the following filters:

• Admin Only display recent events for the administrator.

• AP Only display recent events for the AP.

• All Display all of the recent events.

within Filter recent events based on the time period you

specify. Select 1 hour, 8 hours, 24 hours, 2days, 7 days,

2weeks, or 1 month.

Clicking an Event Device Link

The messages have clickable links [blue text in gray

brackets]for AP (see “Access Point Details” on page

32), User, and Guest (see “User/Guest Details” on page

43). Details vary based on the selection.

Alerts

When there is an alert, a red circle will flash on the Alerts

tab. The Alerts tab displays a list of important events, along

with the corresponding date, time, and message.

Alert Slider Move the slider right and left to navigate

between pages of alerts.

Search You can enter text that you want to search for.

Simply begin typing; there is no need to press Enter.

You can apply one of the following filters:

• Unarchived Only display alert messages that have not

been archived.

• All Display all of the alert messages.

Archive All Archive all of the alert messages.

Adopt Adopt an Access Point that is waiting for adoption.

Archive Archive the selected alert message.

Chapter 2: Using the UniFi Controller SoftwareUniFi®Controller User Guide

Ubiquiti Networks, Inc.

Clicking an Alert Device Link

The messages have clickable links [blue text in gray

brackets]for AP (see “Access Point Details” on page

32), User, and Guest (see “User/Guest Details” on page

43). Details vary based on the selection.

Settings

The Settings tab displays a list of available sub-tabs:

Site Site-related settings.

Wireless Networks Wireless networks and

group setup, including Zero Handoff Roaming.

Guest Control Guest portal and policies.

User Groups User group settings.

Controller Identity, discovery, and email server

settings.

>_ Site Admins Admin accounts and privileges.

Settings > Site

Configure the site-specific settings. To switch sites, select a

different site from the Site drop-down menu at the top of

any screen.

Site Configurations

Site Name Change the name of the site.

Country Select your country from the drop-down menu.

Automatic Upgrade When enabled, this option will

automatically upgrade your firmware when an update is

available.

LED When enabled, the LED on the Access Point will light

up. When disabled, the LED will turn off.

Uplink Connectivity Monitor It monitors the uplinks of

the managed Access Points, either wired or wireless, by

checking to see if the gateway/custom IP can be reached.

The monitor and wireless uplink capability are enabled by

default.

• Use default gateway Enabled by default. All managed

Access Points will use the gateway of the Access Point

that is providing IP information, either by DHCP or Static

designation.

• Use custom IP Select Use custom IP to specify an

IP address; all managed Access Points will use the IP

address you enter in the Uplink IP address field.

SNMP Select this option to activate the SNMP

(Simple Network Monitor Protocol) agent. SNMP

is an application layer protocol that facilitates the

exchange of management information between

network devices. Network administrators use SNMP

to monitor network-attached devices for issues that

warrantattention.

• Community String Specify the SNMP community

string. It is required to authenticate access to MIB

(Management Information Base) objects and functions

as an embedded password. The device supports a

read-only community string; authorized management

stations have read access to all the objects in the MIB

except the community strings, but do not have write

access. The device supports SNMP v1. The default

ispublic.

Remote Logging Enable to define a remote syslog server.

Enter the IP address and port of the syslog server.

Device Password The Device Password protects SSH

access to the UniFi APs. It is randomly generated when you

create a site. All devices in the same site share the same

SSH username and password. You can also make changes:

• Username Enter the new username.

• Password Enter the new password.

Apply Click Apply to save changes.

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