TP-Link Deco WE10800 Manual de usuario

Deco WE10800

Superior Mesh Wi-Fi, Everywhere

User Guide

Next-Gen Tri-Band Whole Home

Wi-Fi 6E System

About This Guide

This guide provides a brief introduction to AXE5400 Whole Home Mesh Wi-Fi 6E System and regulatory information.

Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions

in this guide are only examples and may not reect your actual Deco experience.

Conventions

In this guide, the following conventions are used:

Convention Description

Deco Stands for Deco Whole Home Mesh Wi-Fi System/

Unit.

Underline Hyperlinks are in teal and underlined. You can click to

redirect to a website or a specic section.

Teal

Key information appears in teal, including

management page text such as menus, items,

buttons and so on.

Note: Ignoring this type of note might result in a malfunction

or damage to the device.

Tips: Indicates important information that helps you make

better use of your device.

More Info

• Specic product information can be found on the product page at

https://www.tp-link.com.

• A Technical Community is provided for you to discuss our products

at https://community.tp-link.com.

• Our Technical Support contact information can be found at the

Help center of the Deco app and the Contact Technical Support

page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer

Maximum wireless signal rates are the physical rates derived from IEEE

Standard 802.11 specications. Actual wireless data throughput and

wireless coverage, and quantity of connected devices are not guaranteed

and will vary as a result of network conditions, client limitations, and

environmental factors, including building materials, obstacles, volume and

density of trac, and client location.

MU-MIMO Disclaimer

Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer

IoT compatibility refers only to smart devices that can be controlled via the

Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi

use.

Seamless Roaming Disclaimer

Clients need to support 802.11k/v/r and may require additional set up.

Performance may vary depending on the client device.

HomeShield Disclaimer

HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit

tp-link.com/homeshield for more information.

Appearance

Each Deco has an LED that changes color according to its status, three RJ-45 Ethernet ports, a power slot, and a Reset button.

See the explanation below:

Tip: The product label can be found at the bottom of the product.

Pulse Yellow:

Deco is resetting.

Solid Yellow:

Deco is starting up.

Pulse Blue:

Deco is ready for setup.

Solid Blue:

Deco is setting up.

Pulse Green:

Deco is upgrading rmware.

Solid Green:

Deco is all set up and connected.

Pulse Red:

The satellite Deco is disconnected

from the main Deco.

Solid Red:

Deco has an issue. Reset Button:

Press for 1 second and release to reset Deco to factory

default settings. The light changing from pulsing yellow to

solid yellow indicates a successful reset.

1 Gigabit Ethernet Port:

For connecting Deco to your modem, the Ethernet outlet,

or for other internet services.

Power Slot:

For connecting Deco to the power socket via the provided

power adapter.

Set Up Your Deco

First let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app

Scan the QR code below or go to Google

Play or the App Store to download the Deco

app. Install the app on your Android or iOS

smartphone or tablet.

2. Log in or sign up with TP-Link ID

Open the app and log in with your TP-Link ID. If

you don’t have a TP-Link ID, create one rst.

Note: If you forgot your login password, tap Forgot Password?.

The app will help you reset your password.

3. Select your Deco model

Search for and select your Deco model. If

you have more than one Deco model, tap the

question below the search box to check how

to maximize the overall network.

4. Plug in your Deco

Power o your modem. Connect your Deco to

the modem and power them both on.

If you don't have a modem, connect your

Deco directly to the Ethernet outlet.

5. Connect to your Deco's Wi-Fi

Connect your phone/tablet to the Deco's Wi-Fi

using the default SSID printed on the product

label.

6. Specify your Deco's location

Select or custom a location for your Deco.

The location will be used as the name of your

Deco.

9. Connect to your Wi-Fi network

Connect your phone/tablet to the Deco's Wi-Fi.

8. Create your Wi-Fi network

Set a network name and a password. These

will be the name and password you use to

connect your devices to Wi-Fi.

7. Connect your Deco to the internet

Select the internet connection type and enter

the information. If you are not sure, contact

your internet service provider.

10. Setup complete

Your Deco network is now up. You can connect

your devices to the Deco network. Plug in the

other included Decos, and they will automatically

join the network within 2 minutes.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve

problems you might experience with your Deco.

If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to congure the main Deco and get stuck on “We couldn't nd Deco”?

Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to congure the satellite Deco and get stuck on “We couldn't nd another Deco”?

Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to congure the main Deco and get stuck on “Testing Internet Connection”?

Refer to the video https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?

Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?

Refer to the guide https://www.tp-link.com/support/faq/1454/

Q6. How can I nd a suitable spot for my Deco?

Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn't working properly?

Refer to the guide https://www.tp-link.com/support/faq/1456/

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