SureCall Fusion2Go Max Manual de usuario

03.22.2022

User Manual

Fusion2Go®OTR

Over-the-Road Truck Cell Signal Booster

Designed for Large Vehicles

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com

Table of Contents

How It Works.................................................................................................................... 3

Package Contents............................................................................................................ 4

Before Installation ............................................................................................................ 5

Step 1: Install the Outside Antenna .................................................................................. 6

Step 2: Install the Inside Patch Antenna........................................................................... 7

Step 3: Place Booster and Connect Cables .................................................................... 7

Step 4: Connect Power .................................................................................................... 8

Verify Your System is Working .......................................................................................... 8

LED Indicators ................................................................................................................. 8

Troubleshooting................................................................................................................ 9

Specications................................................................................................................... 9

Antenna Kitting Information............................................................................................ 10

Consumer Guidelines ..................................................................................................... 12

Three-Year Product Warranty ......................................................................................... 13

Thank you for purchasing SureCall’s Fusion2Go OTR cell phone signal booster kit. Fusion2Go

OTR provides seamless 5G/4G LTE connectivity for any vehicle.

If you have any questions during setup, please reach out to our US-based experienced

support technicians:

• Call: 1-888-365-6283

• Email: support@surecall.com

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com 3

How It Works

The SureCall Fusion2Go OTR is a high-performing bidirectional booster that enhances

cellular signals for vehicles.

The Fusion2Go OTR works with two antennas:

• An inside antenna that communicates with your cell phone.

• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplified by the booster

and then sent to your cell phone via the inside antenna. When your phone transmits, the

signal is sent to the inside antenna, and then sent to the cell tower via the outside antenna.

Inside

Antenna

Outside

Antenna

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com4

Package Contents

• Unpack all package contents. For missing or damaged items, contact your reseller.

• Turn over the signal booster and record the model and serial number for reference:

Serial #: ______________________________________________________________________

Purchase Date: ________________________________________________________________

• Keep the carton and packing material to store the product in case you need to return it.

Your Fusion2Go OTR signal booster package includes the following items:

Outside

antenna

➊

Antenna

mounting

hardware

➋

Mast

extension

(optional)

➌

Booster

➍

DC Power

supply

➎

In-vehicle

patch

antenna

➏

Alternate

antenna

location

➏

➊

➌➌

➋➋

➍➍

➎➎

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com 5

32 in.

height

16 in.

height

Before Installation

Select a location on your vehicle for the outside antenna. Multiple placement and height

configurations are available to achieve the best configuration for your specific vehicle needs.

The antenna can be mounted on any truck, with or without an existing antenna mounting

point. For vehicles without built-in mounting points, the antenna uses a 3/8 x 24 thread

mount designed to accommodate many available 3rd party CB mounts.

A 2-clamp mounting bracket is provided for use on a mirror rail or other existing vehicle rails.

Additionally, an extension pole is also provided. Note, it is needed only to achieve the

clearance requirements for the antenna specified below.

Thread glue is provided with the antenna. It should be applied at each threaded connection

only after you have confirmed the proper height configuration as the glue will make the

connection permanent.

Keep in mind, the antenna mounting location should:

(a) allow the antenna to extend above the metal cab (b) be at least 6 inches away from

any windows (c) provide at least a 12-inch radius clear of obstructions and other radiating

elements, such as a radio antenna.

Truck antenna

Cable

Mast extension

(optional)

Cable exit

adapter

Spring base

A “soft installation” should first be performed by assembling the truck antenna (WITHOUT

GLUE) and routing the cable through an open window. After completing the remaining

installation steps and successful operation is verified, proceed with permanent installation.

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com6

Once you have determined the mounting location, assemble the

antenna parts by routing the cable through the mast extension (if

used) and through the cable exit adapter.

If using the provided mounting bracket, we recommend installing

the spring base and mounting bracket before adding the remaining

assembly.

Step 1: Install the Outside Antenna

Install mounting bracket

Secure bracket to vehicle rail as shown using

provided hardware. Secure all four bolts in place

and secure with a wrench.

Secure the assembled antenna to the mounting bracket

Assemble the spring base and mounting bracket by placing the

threads through the opening of the mounting bracket as shown in

the illustration. Use the provided washers on the bottom side of the

bracket opening then add the nut to bottom of the thread to secure

in place.

Once complete, connect the assembled antenna and the spring

base.

Route cable

Once the antenna installation is complete, route the antenna cable

inside the vehicle. To hide the cable, Route cable from outside to the

inside of the cabin under headliner and trim to the desired booster

location on the floor of the vehicle.

If additional cable length is needed, optional 5 ft extension cable has

been provided.

Note: The outside antenna must not be collocated or operating with any other antenna

or booster.

Mounting

bracket

Cable

Mast

extension

(optional)

Cable exit

adapter

Spring

base

Antenna

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com 7

Step 2: Install the Inside Patch Antenna

Identify a location for the inside antenna on or near

your front dashboard that is

1. Within 2-3 feet of the typical cell phone location

2. At least 8 inches (20cm) from cellular devices and

3. At least 4 inches (10cm) from metal

Next, peel Velcro backing and apply to a clean dry

surface in your chosen location.

Step 3: Place Booster and Connect Cables

Select a well-ventilated location for the booster that is away from excessive heat, direct

sunlight, and moisture. We often suggest installing beneath a seat or within the front console.

Connect the cable from the outside antenna to the connection marked OUTSIDE and

connect the cable from inside patch antenna to the connection marked INSIDE. Tighten the

connections and wrap up any loose cable.

To Inside Patch

Antenna

To Outside

Antenna

LTE-A

LTE-V

CELLULAR

PCS

AWS

POWER

OUTSIDE

INSIDE

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com8

Step 4: Connect Power

Once antenna connections are complete, connect the DC power cord connector to the signal

booster. The Power LED on the signal booster will illuminate to indicate it is receiving power

and is ready for use.

Verify Your System is Working

Place a call in a location where you previously experienced poor cell service and confirm that

your phone is receiving a boosted signal.

Normal operation is indicated by Green LEDs (flashing or solid). In the event Red LEDs

appear, antenna adjustments may be needed. Review the following potential causes:

• Verify the two antennas have suicient separation/isolation from the other another.

• Verify the outside antenna has suicient clearance above any metal objects and has at

least 12 inch radius from other radiating elements, such as a radio antenna.

• Consider: Resolving the issue may require moving the outside antenna further from the

vehicle cabin and/or increasing the vertical placement of the outside antenna. If you have

not used the optional mast extension, try adding it to achieve additional separation.

LED Indicators

Place a call in a location you have previously experienced poor signal and confirm that your

phone is receiving a boosted signal. Normal operation is indicated by Green LEDs (both

flashing and solid). In the event Red LEDs appear, antenna adjustments may be needed.

Color

Condition

Indication

Green Solid Indicates normal operation.

Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is self-

adjusting due to over-signal or antenna proximity.

Red Flashing Indicates issues caused by overpowering or oscillation.

Adjustment of your outside antenna placement is likely needed. Verify that it

has suicient separation from the inside antenna, as well as, any potentially

interfering objects or antennas

Note that the booster case may become warm during operation. This is normal.

* WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply.

This can damage the booster and/or cause personal injury.

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com 9

Specifications

Product Fusion2Go OTR

Uplink Frequency Range (MHz):

698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755

Downlink Frequency Range (MHz):

728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155

Supported Standards:

CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards

Maximum Gain: 50 dB

Input / Output Impedance: 50 Ω

Gain Adjustment: 20 dB (Automatic)

Maximum Uplink Power 29.0 dBm

Noise Figure: ≤ 5 dB

VWSR: ≤ 2.0

Maximum Output Power: 1 Watt EIRP

Cable: SC-174 / RG-58U

RF Connectors: FME Male (both ends)

Power Consumption: ≤ 10W

Operation Temperature: -4º to +158º F

Dimensions: 5.625 x 4 x 1.125 inches

Weight: 1.43 lbs

Certification: FCC ID: RSNF2GO3 (Fusion2Go 3.0)

IC: 7784A-F2GO3 (Fusion2Go 3.0 v2)

Note: The term “IC” before the radio certification number only signifies that Industry Canada technical specifications

were met.

Troubleshooting

Problem Resolution

Signal booster has

no power

1. Verify that the Power LED is ON.

2. Connect the power supply to an alternate power source.

3. Verify that the power source is operational and the fuse is intact.

4. If it remains OFF, contact tech support at:

1-888-365-6283 or [email protected]

After completing

installation, signal

has not Improved

Verify that cable connections are tightly fitted to the booster.

Try further separating the antennas.

Note: Bars are not always a reliable measure of signal. The best way to confirm

signal coverage is the ability to place and hold a call.

SureCall Fusion2Go OTR

www.SureCall.com | 1-888-365-6283 | support@surecall.com10

Antenna Kitting Information

Component Prod No. Description

Gain

LTE-A LTE-V 800 MHz 1900 MHz

1700 MHz /

2100 MHz

Vehicle

Outdoor Antenna

and Cable

SC-203WN

and RG-58U (17 ft)

1.3 dB 1.2 dB 1.0 dB 1.6 dB 1.7 / 1.1 dB

Outdoor Antenna

and Cable

SC-208W

and SC174-12.5 ft (12.5 ft)

-3.16 dB -5.15 dB -5.65 dB -2.85 dB -3.34 dB / NG

Outdoor Antenna

and Cable

SC200W

and SC174-10 ft (10 ft)

-2.3 dB -2.3 dB -2.3 dB -5.8 dB -3.98 / -5.96 dB

Indoor Antenna

and Cable

SC110W

and SC174-10 ft (10 ft)

-2.7 dB -2.7 dB -3.2 dB -5.8 dB -3.98 / -5.96 dB

*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0

Component Prod No. Description

Gain

LTE-A LTE-V 800 MHz 1900 MHz

1700 MHz /

2100 MHz

Marine

Outdoor Antenna

and Cable

SC288W or Galaxy 5412-P

and SC240-40FN (40 ft)

-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB

Outdoor Antenna

and Cable

SC288W / Galaxy 5412-P

and SC240-20FN (20 ft)

0.94 dB 0.94 dB 0.71 dB 0.44 dB 0.64 dB\0.24 dB

Indoor Antenna

and Cable

SC248W Panel

and SC240-20FN (20 ft)

4.94 dB 4.94 dB 4.71 dB 6.44 dB 6.64 / 6.24 dB

Indoor Antenna

and Cable

SC302W

and SC240-20FN (20 ft)

0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB

Desktop / RV

Outdoor Antenna

and Cable

SC288W

and SC240-40FN (40 ft)

-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB

Indoor Antenna SC120W whip 1.2 dB 1.2 dB 1.2 dB 3 dB 3 / 3 dB

Indoor Antenna

and Cable

SC302W

and SC240-20FN (20 ft)

0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB

*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0

* Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Changes or

modifications not expressly approved by SureCall could void the user’s authority to operate the equipment.

* FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band

are limited 1 Watt EIRP. Fixed stations operating in this band are limited to a maximum antenna height of 10 meters

above ground. Mobile and portable stations operating in this band must employ a means for limiting power to the

minimum necessary for successful communications.

When used with any mobile device utilizing the 1710-1755 MHz band, the FCC limits booster equipment placement

to a maximum of 10 meters above ground level. Installation of this equipment which does not comply with federal

requirements may subject the owner to FCC enforcement action.

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