Sierra Wireless USB 598 Manual de usuario

USB 598 Modem with

User Guide (Windows)

2131176

Rev 2

USB 598 modem - User Guide

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Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresent

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Preface

Document 2131176. Rev 2 Feb.11 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Thisproductmaycontaintechnologydevelopedbyorfor

SierraWirelessInc.

Thisproductincludestechnologylicensedfrom

QUALCOMM® 3G.

ThisproductismanufacturedorsoldbySierraWirelessInc.or

itsaffiliatesunderoneormorepatentslicensedfromInter‐

DigitalGroup.

USB 598 modem - User Guide

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Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.WatcherisatrademarkofSierra

Wireless,registeredintheEuropeanCommunity.

SierraWireless,theSierraWirelesslogo,TRU‐Locate,andthe

redwavedesignaretrademarksofSierraWireless.

Windows®isaregisteredtrademarkofMicrosoftCorporation.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.gpsOneisatrademarkofQUALCOMM

Incorporated.

InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visitwww.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2131176. Rev 2 Feb.11 5

Table of Contents

Introducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Watcher auto-update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 12

CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

The USB 598 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the modem and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the USB extension cable and laptop clip. . . . . . . . . . . . . . . . . . . . . . . . 21

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Using a microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Inserting the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

GPS Monitor window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 36

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 41

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Document 2131176. Rev 2 Feb.11 7

1: Introducing the USB 598 modem

•Welcome

•Feature summary

•Package contents

•System components

•Care and maintenance

of your modem

Note: This document applies to you, only if your wireless device is the

USB 598 modem from Sierra Wireless.

Welcome

TheSierraWirelessUSB598modemisawirelessUSBmodem

forcellularandPCSnetworks,andtheGPSfrequencyband.

Themodemenhancesthefunctionalityofyourmobile

computingdevicebyadding2‐waymessagingandhigh‐speed

mobiledatainextendedareas,comparedtowirelesslocalarea

networks.

Thismodemallowsyoutodothefollowing(subjecttofeature

availability),withoutusingawirelinephoneornetwork:

•ConnecttotheInternet,VPNandcorporatenetworks

•Sendandreceivelargee‐mailmessages

•SendandreceiveSMSmessages

•Uselocation‐basedservices

•Conductvideo‐conferencing

•Accessstreaming,real‐timemedia

•Playgamesonline

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

USB 598 modem - User Guide

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Feature summary

Note: For step-by-step instruc-

tions to access features of the

modem, consult the online help

available with the Watcher®

software (page 34).

TheUSBmodemisdesignedtoprovideawiderangeof

capabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Wireless modem

Onceinstalledandconfigured,themodemcanconnecttothe

CDMAnetworkautomatically.Youjustinsertthemodem,

allowWatchertoautolaunchandauthenticateyouraccounton

thenetwork,thenlaunchyourInternetbrowser(whichyou

canalsoconfigureinWatchertolaunchautomatically)—you’re

online!

Alternatively,youcanmakeahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunchingwhatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Fordetails,seetheonlinehelptopic

“Autoconnectbehaviour”.

Themodemalsoallowsyoutodialupamodem(suchasa

corporateserver).

TRU-Install

TRU‐Install™isaSierraWirelessfeaturethatinstallsthe

necessarysoftwareanddriversthefirsttimeyouinsertthe

modemintoyourcomputer.AninstallationCDisnot

required.

TRU-Locate

WithTRU‐Locate™,youcanuselocation‐basedservices(GPS)

toquery,forexample,thenetworkforinformationonpointsof

interest(POI)thatarenearyourcurrentlocation,ordisplay

drivinginstructions.

Note: TRU-Locate is subject to feature availability.

Introducing the USB 598 modem

Document 2131176. Rev 2 Feb.11 9

YourmodemrequiresanunobstructedviewofGPSsatellites

(inthesky),and,likeanyotherGPSdevice,mightnotperform

wellwithinforestedareasorneartallbuildings.

Dependingonyouraccount,youmaybechargedforeach

positionfixorafteryouhaveperformedacertainnumberof

fixes.Fordetails,contactyourserviceprovider.

Dependingonthemechanismthatthenetworkandyour

modemusetoobtainlocationinformation,GPSmaynotbe

supported:

•IfNetworkModeissetto“EVDOOnly”

•Ifyouʹreroaming

•Ifyoudonothavenetworkcoverage

•Duetootherreasons.

Ifyou’rehavingproblemsusingGPS,contactyourservice

provider.

CDMA 3G services

Themodemoperatesoveratypeofwirelessnetworkcalled

CDMA (CodeDivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourserviceproviderandaccount:

•1x‐EVDORev.AsupportsInternetconnectionswithdata

ratesupto3.1 Mbps(downlinkfromthenetwork)and

1.8 Mbps(uplinktothenetwork).Averagedataratesare

450‐800 Kbps(downlinkfromthenetwork)and

300‐400 Kbps(uplinktothenetwork).Actualspeed

dependsonthenetworkconditions.

•1x‐EVDORev.0supportsInternetconnectionswithdata

ratesupto2.4 Mbps(downlinkfromthenetwork)and

153 Kbps(uplinktothenetwork).Averagedataratesare

400‐700 Kbps(downlinkfromthenetwork)and

40‐80 Kbps(uplinktothenetwork).Actualspeeddepends

onthenetworkconditions.

•1XsupportsInternetconnectionswithdataratesupto

153 Kbps.Actualspeeddependsonthenetworkcondi‐

tions.

Oncetheconnectionisestablished,youcanopenyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedbythenetwork),theconnectionbecomes

dormant.

USB 598 modem - User Guide

10 2131176

•Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 Kbps.

•QNC (QuickNetConnect)providesasimplifiedwayto

dialintoanInternetconnection(usingcircuitswitched

data)where3G(1xEV‐DOor1X)high‐speedpacket

serviceisnotavailable.

•SMS (ShortMessageService)allowsyoutosendand

receiveshorttextmessagesusingthemodem.

Watcher auto-update

Theauto‐updatefeaturekeepsyourfirmware,driversand

Watchersoftwareup‐to‐date.Youcansetyourownprefer‐

encesforwhenupdatesaredownloaded.

Toconfiguretheauto‐updatefeature:

1. InWatcher,clicktheMenubuttonandselectOptions.

2. IntheUserOptionswindow,selecttheCheck for updates

field.

3. Fromthedrop‐downlist,selecthowoftenWatchershould

checkforupdates.

4. ClickOK.

Additional features of the modem

BeyondthefeaturesoftheCDMAnetwork,themodem

providesadditionalsoftwarefeatures:

•PINsecuritycodetoprotectyourmodemandaccount

fromunauthorizeduse.

•AwizardtoassistwithactivatingyourCDMAaccount.

•SoundoptionstocustomizeringtonesforSMSmessages.

•ACallLogtotrackoutgoingcallsanddeterminethe

amountofdatatransferred.

ThemodemhasamicroSD™slotthatcanbeused,witha

microSDcard(soldseparately),forfiletransferorstorage.For

moreinformation,see“UsingamicroSDcard”onpage 22.

Otros manuales para USB 598

Tabla de contenidos

Otros manuales de Módem de Sierra Wireless

Sierra Wireless

Sierra Wireless PinPoint X Manual de usuario

Sierra Wireless

Sierra Wireless UMTS Manual de instalación

Sierra Wireless

Sierra Wireless compass series Manual de usuario

Sierra Wireless

Sierra Wireless Airlink GX450 Manual de usuario

Sierra Wireless

Sierra Wireless USB 598 Manual de usuario

Sierra Wireless

Sierra Wireless 306 Manual de usuario

Sierra Wireless

Sierra Wireless Compass 597 Manual de usuario

Sierra Wireless

Sierra Wireless Compass Series HSPA Manual de usuario

Sierra Wireless

Sierra Wireless Sprint 598U Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 402 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 503 Manual de usuario

Sierra Wireless

Sierra Wireless AIRLINK MP595W Manual de usuario

Sierra Wireless

Sierra Wireless AirLink MP595 Manual de usuario

Sierra Wireless

Sierra Wireless 302 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 250U Manual de usuario

Sierra Wireless

Sierra Wireless 306 Manual de usuario

Sierra Wireless

Sierra Wireless AirPrime MC7455 Guía de configuración rápida

Sierra Wireless

Sierra Wireless USBConnect Lightning Manual de usuario

Sierra Wireless

Sierra Wireless 305 Manual de usuario

Sierra Wireless

Sierra Wireless 301 Manual de usuario

Sierra Wireless

Sierra Wireless AirLink GL7 00 Series Manual de usuario

Sierra Wireless

Sierra Wireless Compass 597 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard Manual de usuario

Sierra Wireless

Sierra Wireless AirLink MP895 Manual de usuario

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Davicom

Davicom DM562AP Manual de usuario

EpiValley

EpiValley TATA indicom SXC-1080 Manual de usuario

Zte

Zte WiMAX Manual de usuario

Intelimax

Intelimax MA-2060 Manual de usuario

SMC Networks

SMC Networks D3CM1604V Manual de uso y cuidado

Telstra

Telstra Wi-Fi 4G Advanced Pro X Manual de usuario

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Manual de usuario

Samsung

Samsung AceLink SAM-335A Manual de usuario

Enfora

Enfora Enabler-G Guía de configuración rápida

iRZ

iRZ ATM2-232 Manual de usuario

Zhone

Zhone 6310 Manual de usuario

Paradyne

Paradyne Hotwire 7976 Manual de usuario

US Robotics

US Robotics 3453C Manual de usuario

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Manual de usuario

Zte

Zte MF823 Manual de usuario

Four-Faith

Four-Faith F1403 Manual de usuario

Gemtek

Gemtek WiMAX WIXFBR-103 Manual de usuario

Zoom

Zoom 1070 Series Manual de usuario