Sierra Wireless TRUINSTALL USB 598 Manual de usuario

USB 598 Modem with

User Guide (Mac)

2131141

Rev 1.0

USB 598 modem - User Guide

22131141

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresent

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Preface

Document 2131141. Rev 1.0 Feb.09 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, 7,053,843 7,106,569 7,145,267

7,200,512 7,287,162 7,295,171 D442,170 D459,303

D559,256 D560,911

andotherpatentspending.

Thisproductincludestechnologylicensedfrom

QUALCOMM®3G.

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigitalGroup.

USB 598 modem - User Guide

42131141

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.WatcherisatrademarkofSierra

Wireless,registeredintheEuropeanCommunity.

SierraWireless,theSierraWirelesslogo,TRU‐Install,

TRU‐Locate,andtheredwavedesignaretrademarksofSierra

Wireless.

MacOSisatrademarkofAppleInc.,registeredintheU.S.and

othercountries.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.gpsOneisatrademarkofQUALCOMM

Incorporated.

InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visitwww.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2131141. Rev 1.0 Feb.09 5

Table of Contents

Introducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 13

CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

The USB 598 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the modem and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the USB extension cable and laptop clip. . . . . . . . . . . . . . . . . . . . . . . . 19

Using a microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Inserting the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

USB 598 modem - User Guide

62131141

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activating on a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connection states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

No device detected / Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Not activated / <Carrier name>. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Updating User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Carrier name only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Dormant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device is Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device is powered OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Determining the type of coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Watcher menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Viewing the amount of data transferred . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Ending a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Determining whether you have new SMS messages . . . . . . . . . . . . . . . . 32

Displaying the SMS window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating and sending an SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replying to or forwarding an SMS message . . . . . . . . . . . . . . . . . . . . . . . 33

Deleting SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

GPS (Location-based services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Displaying GPS information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Viewing a map of your location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Displaying your phone number and ESN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents

Document 2131141. Rev 1.0 Feb.09 7

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Initial lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Warning regarding the lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

When the modem is locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Locking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Unlocking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Powering the modem off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Uninstalling the Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 40

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

USB 598 modem - User Guide

82131141

Document 2131141. Rev 1.0 Feb.09 9

1: Introducing the USB 598 modem

•Welcome

•Feature summary

•Package contents

•System components

•Care and maintenance

of your modem

Note: This document applies to you, only if your wireless device is the

USB 598 modem from Sierra Wireless.

Welcome

TheSierraWirelessUSB598modemisadual‐bandwireless

USBmodemforcellularandPCSnetworks,andtheGPS

frequencyband.Themodemenhancesthefunctionalityof

yourmobilecomputingdevicebyadding2‐waymessaging

andhigh‐speedmobiledatainextendedareas,comparedto

wirelesslocalareanetworks.

Thismodemallowsyoutodothefollowing(subjecttofeature

availability),withoutusingawirelinephoneornetwork:

•ConnecttotheInternet,VPNandcorporatenetworks

•SendandreceiveSMSmessages

•Uselocation‐basedservices

•Conductvideo‐conferencing

•Accessstreaming,real‐timemedia

•Playgamesonline

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Feature summary

TheUSBmodemisdesignedtoprovideawiderangeof

capabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

USB 598 modem - User Guide

10 2131141

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Wireless modem

Oncethemodemisinstalledandconfigured,youcanuseitto

connecttotheCDMAnetwork.Youjustinsertthemodem,

startWatcherandallowittoauthenticateyouraccountonthe

network,thenlaunchyourInternetbrowser—you’reonline!

TRU-Install

TRU‐Install™isaSierraWirelessfeaturethatinstallsthe

necessarysoftwareanddriversthefirsttimeyouinsertthe

modemintoyourcomputer.AninstallationCDisnot

required.

TRU-Locate

WithTRU‐Locate™,youcanuselocation‐basedservices(GPS)

toquery,forexample,thenetworkforinformationonpointsof

interest(POI)thatarenearyourcurrentlocation,ordisplay

drivinginstructions.

Note: TRU-Locate is subject to feature availability.

YourmodemrequiresanunobstructedviewofGPSsatellites

(inthesky),and,likeanyotherGPSdevice,mightnotperform

wellwithinforestedareasorneartallbuildings.

Dependingonyouraccount,youmaybechargedforeach

positionfixorafteryouhaveperformedacertainnumberof

fixes.Fordetails,contactyourserviceprovider.

Dependingonthemechanismthatthenetworkandyour

modemusetoobtainlocationinformation,GPSmaynotbe

supported:

•Ifyouʹreroaming

•Ifyoudonothavenetworkcoverage

•Duetootherreasons.

Ifyou’rehavingproblemsusingGPS,contactyourservice

provider.

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Módem de Sierra Wireless

Sierra Wireless

Sierra Wireless Sprint AirCard 580 Manual de usuario

Sierra Wireless

Sierra Wireless MP 875 Manual de usuario

Sierra Wireless

Sierra Wireless AirLink GX400 Manual de usuario

Sierra Wireless

Sierra Wireless AirPrime MC8775 Manual de usuario

Sierra Wireless

Sierra Wireless RavenXT-Telus Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 330U Manual de usuario

Sierra Wireless

Sierra Wireless Sprint Manual de usuario

Sierra Wireless

Sierra Wireless GX350 Guía de referencia

Sierra Wireless

Sierra Wireless AirCard 319U Manual de usuario

Sierra Wireless

Sierra Wireless AIRCARD 595U Manual de usuario

Sierra Wireless

Sierra Wireless 306 Manual de usuario

Sierra Wireless

Sierra Wireless AIRPRIME WISMO218 Manual de usuario

Sierra Wireless

Sierra Wireless USBConnect Lightning Manual de usuario

Sierra Wireless

Sierra Wireless AIRCARD 595U Manual de usuario

Sierra Wireless

Sierra Wireless AIRCARD 595U Manual de usuario

Sierra Wireless

Sierra Wireless 301 Manual de usuario

Sierra Wireless

Sierra Wireless AirPrime EM7355 Guía de configuración rápida

Sierra Wireless

Sierra Wireless AirCard 313U Manual de usuario

Sierra Wireless

Sierra Wireless Telstra Elite Guía

Sierra Wireless

Sierra Wireless AirLink RV50 Series Manual de usuario

Sierra Wireless

Sierra Wireless WISMO228 Manual de usuario

Sierra Wireless

Sierra Wireless AirCard 580 Manual de usuario

Sierra Wireless

Sierra Wireless Sprint 598U Manual de usuario

Sierra Wireless

Sierra Wireless 305 Manual de usuario

Manuales populares de Módem de otras marcas

Davicom

Davicom DM562AP Manual de usuario

EpiValley

EpiValley TATA indicom SXC-1080 Manual de usuario

Zte

Zte WiMAX Manual de usuario

Intelimax

Intelimax MA-2060 Manual de usuario

SMC Networks

SMC Networks D3CM1604V Manual de uso y cuidado

Telstra

Telstra Wi-Fi 4G Advanced Pro X Manual de usuario

Thrane&Thrane

Thrane&Thrane imarsat EXPLORER 300 Manual de usuario

Samsung

Samsung AceLink SAM-335A Manual de usuario

Enfora

Enfora Enabler-G Guía de configuración rápida

iRZ

iRZ ATM2-232 Manual de usuario

Zhone

Zhone 6310 Manual de usuario

Paradyne

Paradyne Hotwire 7976 Manual de usuario

US Robotics

US Robotics 3453C Manual de usuario

MaxTech

MaxTech Plug & Play Internal Voice/FAX/Data/SVD... Manual de usuario

Zte

Zte MF823 Manual de usuario

Four-Faith

Four-Faith F1403 Manual de usuario

Gemtek

Gemtek WiMAX WIXFBR-103 Manual de usuario

Zoom

Zoom 1070 Series Manual de usuario