Sierra Wireless Telstra Elite Guía

T EL S T R A EL I TE

t m

MOBILE BROADBA ND C ARD

Q U I C K S TA R T G U I D E

This modem is TRU-Install™enabled and does not require a CD for installation.

These instructions are for users of Windows Vista®, Windows 7®, and

Windows XP®.

WindoWs® operating systems

Remove the modem from the PC Card™ (PCMCIA) adapter.

2Insert the SIM / USIM card into the modem, as shown.

The software installation process starts automatically. If it does not, see page 7.

Insert the modem into your notebook computer’s ExpressCard® or

PC Card™ (PCMCIA) slot.

If your computer has a PC Card™ (PCMCIA) slot, insert the modem into the PC

Card™ (PCMCIA) adapter, as shown.

5For optimal performance, flip up the antenna

to 130°. Be careful not to damage the antenna.

Do not bend it beyond its natural range of

movement. Fold the antenna down when you

are not using the modem. 130º

To access Connection Manager Help, select Help > Help topics.

Once the software is installed, the modem searches for a network. When the

modem finds a network, the Connect button in the Connection Manager

becomes available.

Click Connect to connect to your network.

This modem is TRU-Install™ enabled and does not require a CD for installation.

These instructions are for users of Mac OS X 10.4.11 or later.

MAC OS X

Remove the modem from the PC Card™ (PCMCIA) adapter.

Insert the SIM / USIM card into the modem, as shown.

After you insert the modem, the TRU-Install™ folder appears. Launch the

Installer package and follow the on-screen instructions to install the software.

Once the software is installed, the modem searches for a network. When

the modem finds a network, the Connect button in the Connection

Manager becomes available.

Click Connect to connect to your network.

6For optimal performance flip up the antenna

to 130°. Be careful not to damage the antenna.

Do not bend it beyond its natural range of

movement. Fold the antenna down when you

are not using the modem.

To access the Connection Manager Help, select Help > Telstra Connection

Manager Help.

130˚

Insert the modem into the ExpressCard® slot.

When the modem is working normally, sending and receiving data on the Telstra Next G®

network, the two LEDs on the modem show solid blue (for LED location, see page 8). The

table below describes other operating states that the LEDs indicate.

Led operation

LED State Indicates

Power Off One of the following states:

ÂThe modem is not inserted in the computer.

ÂThe computer is off or in “suspend and resume” mode.

ÂThe modem radio has been turned off using Connection

Manager.

Blinking blue The firmware is being updated. Do not remove the modem

from the computer.

Blinking amber The modem is searching for service (initializing).

Solid amber Modem error — either the modem is having a problem initial-

izing (searching for service) or is offline because of a failure.

Contact your service provider.

Data Off The modem is unable to detect 2G or 3G service.

Blinking amber The modem has detected a 2G network (EDGE, GPRS, GSM)

and is ready to connect.

Solid amber The modem is connected to a 2G network and is able to send

and receive data.

Blinking blue The modem has detected a 3G network (UMTS, HSPA) and is

ready to connect.

FrequentLy asked questions

What do I do if the software installation does not start automatically?

If TRU-Install does not start automatically, you can start the installation process manually.

Windows

1. Double-click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on

your desktop.

2. Click the TRU-Install drive.

3. Under the TRU-Install drive, open the Win folder and double-click the Setup.exe file. Fol-

low the on-screen prompts to install the software.

Mac OS X

If you do not see the Telstra Connection Manager window:

1. Open Finder.

2. Under Devices, double-click Telstra Connection Manager.

3. Double-click the installer package.

When should I use an external antenna?

Use an external antenna to boost your signal in areas of low signal

strength—outside of urban centres, for example, or when you are in or

near a structure that is blocking the signal. If you experience dropped

connections and Connection Manager signal strength indicator shows

one or two bars (-100 dBm or lower), you should connect the external

antenna.

Need more information?

Visit www.sierrawireless.com/support (under Carrier, select Telstra, then your product

model), or call 125 111.

The external antenna

connector is located beside

the main antenna hinge

For a more complete listing of errors and possible solutions, please see the User Guide or

Connection Manager online Help.

Problem/Error Solution

The device has no power—

the LED indicator is off.

Ensure the following:

ÂThe device is properly inserted.

ÂThe computer is turned on and not in standby

mode (Windows) or Sleep mode (Mac).

No service is available—

the LED indicator is off).

Try the following:

ÂReorient your computer.

ÂIf you are inside a building or near a structure

that may be blocking the signal, change the

position or location of your computer.

ÂConnect an external antenna.

ÂContact Telstra regarding the status of the

network or your account.

troubLeshooting

Power and Data LEDs

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