Shure Microflex Complete Wireless MXCW Manual de usuario

MXCW

Microflex Complete Wireless

Complete user guide for the MXCW system. Includes installation instructions, specifications, best practices, and troubleshooting.

Version: 8 (2019-E)

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Table of Contents
MXCWMicroflex® Complete Wireless 4
General Description 4
Features 4
System Overview 5
Getting Started 5
Set Up the System Access Point (MXCWAPT) 5
Set Up Wireless Conference Units (MXCW640) 6
Perform a Soundcheck 7
Access Point Transceiver (MXCWAPT) 7
LED Status Indicators 10
Access Point Menu 11
Conference Unit (MXCW640) 13
Gooseneck Microphone (MXC416, MXC420, MXC406/
MS) 14
Using the Conference Units 15
Conference Unit Buttons 15
Using the MXCW640 Touchscreen 17
Rechargeable Battery (SB930) 20
Important Tips for Care and Storage of Shure Recharge
able Batteries 20
Networked Charging Station (MXCWNCS) 21
Powering On the Device 22
Monitoring Battery Charge 23
Icons for Charging Batteries 23
Charge Status LEDs 23
Average Charging Times 24
Charging Batteries with USB 24
Battery Statistics 25
Storing Batteries 25
Installation 26
Additional Equipment 26
Requirement Checklist 26
Mount the Access Point Transceiver 27
Mount the Networked Charging Station 36
System Set Up 38
Maximum System Size 38
Wireless Device Network 38
Connecting Devices for the First Time 38
Custom Network SSID Labels 39
Separating Networks for Multiple Systems 40
Conference Unit Startup Mode 42
Web Applications for Monitoring and Control 43
Opening the Device Web Application 43
Web Browser Requirements 44
Using DNS to Open Web Application 45
Web Application Views 45
Wireless and RF Management 47
Wireless Operating Distance 47
Reliable Bandwidth Allocation 49
Selecting or Excluding Specific Wireless Channels 49
Interference Avoidance 49
Interference Avoidance for Regulated Wireless Channels 4
9
Tips to Improve Wireless System Performance 50
Setting the Access Point Country and Region (MX
CWAPT-B and MXCWAPT-W only) 50
Setting Up Participants 51
Participant Roles 51
Changing the Participant Role 51
Identifying a Device from the Software 52

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Customizing the Devices Page 53
Assigning Names and Seat Numbers 54
NFC Card Functionality 55
Speak Priority 55
Active Speaker Interruption 56
Microphone Activation Style 56
Setting the Number of Active Speakers 57
Participant Microphone Control by Admin/Chairman 57
Managing Speakers from the Web Application 58
Audio Setup and Channel Routing 59
MXCW Routing Descriptions 60
MXCW Wireless Audio 61
The Floor Mix 62
Analog Connections 62
Connecting Analog Devices 63
Automatic Gain Control (AGC) 64
Adding Other Sources to the Floor Mix 65
Language Interpretation 69
Headphone Channels 70
Set Up Interpretation Channels 71
Digital Audio Networking 72
Dante Network Audio 72
Switch Recommendations for Dante Networking 72
QoS (Quality of Service) Settings 73
Packet Bridge 73
Networking 74
Networking Best Practices 74
Device IP Settings 74
Configuring IP Settings 74
Manually Assigning Static IP Address 75
Setting Latency 75
Using the Web Application with a Wireless Connection 75
IP Ports and Protocols 76
AES67 77
Security 77
Restricting New Device Connections 78
Saving Device Settings 79
System Maintenance and Troubleshooting 79
Troubleshooting 80
Resetting Devices 80
Additional Troubleshooting Resources 81
Firmware 81
Firmware Updates 81
Update Firmware for Conference Units 81
Firmware Versioning 82
Using a Third-Party Control System 82
Specifications 82
System 82
MXCWAPT 83
MXCW640 86
MXCWNCS 93
SB930 94
Accessories 95
Optional Accessories 95
Access Point Model Variations 95
Networked Charging Station Model Variations 96
Important Product Information 96
Safety Information 96
Information to the user 98
Certifications 99
Trademarks 101

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MXCW

Microflex Complete Wireless

General Description

The Microflex Complete Wireless system offers full conference functionality with the added convenience of encrypted digital

wireless transmission for up to 125 conference units. It overcomes cable limitations at off-site meetings, in rooms with flexible

seating, or in historic buildings where drilling holes in furniture is impractical. Proven Shure RF interference detection and

avoidance technology delivers reliable transmission that protects against signal dropouts, and robust audio encryption keeps

meeting content private. Each wireless conference unit is powered by a smart lithiumion rechargeable battery whose remain

ing charge (in hours and minutes) can be checked remotely by a technician.

Features

RF Efficiency Sound quality is consistent with one speaker or several, and up to 125 units are supported

with just one access point transceiver and one RF channel.

Automatic Frequency Co

ordination

The system automatically scans the available spectrum and selects clean transmission

channels for best performance. Setting up the system is as easy as setting up a wireless

router.

Interference Avoidance While in use, the system automatically moves away from unexpected interference. Channel

adjustment protects against disruption to the audio.

Encryption Standard AES-128 encryption of audio and data keeps meeting content private.

Bi-Directional Wireless Provides return channels for interpretation audio to conference units and enables real-time

remote control of conference unit settings.

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System Overview

The Shure Microflex Complete Wireless (MXCW) system provides a steady, reliable audio experience for off-site meetings,

flexible meeting rooms, or historic buildings. The system features automatic RF interference detection and avoidance,

rechargeable batteries for wireless conference units, encrypted digital wireless transmission, and digital audio networking using

Dante .

The MXCW access point has multiple mounting options for discreet communication between wireless conference units and the

digital audio network. The access point works within the 2.4 GHz and 5 GHz frequency bands to support up to 125 conference

units. Conference units have configurable roles for meeting participants, and can be routed to the floor audio or an interpreta

tion channel. The MXCW networked charging station charges and stores up to 10 Shure rechargeable batteries that can be

monitored through its own web application. Use the access point web application for system setup, and to monitor and control

conference units.

Getting Started

Set Up the System Access Point (MXCWAPT)

Connect the access point to a Power over Ethernet (PoE) source to turn on the device.

If prompted, select the operating region on the menu for RF coordination (some model variations).

Wait while the access point scans the area for the best available channel.

Once the channel is selected, the default wireless network (00) is ready for the MXCW microphones.

™

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Set Up Wireless Conference Units (MXCW640)

Insert a fully charged Shure SB930 rechargeable battery and connect the MXC400 series microphone.

Press and hold the power button on the bottom of the device until the screen powers on.

Wait while the microphone device searches for the default access point network (00).

The devices are ready when the LEDs briefly flash green and the touchscreen displays the home-screen.

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Perform a Soundcheck

Press the speak button on one of the devices to activate the microphone.

Speak into the microphone to check the audio.

Listen to the sound check on the loudspeakers or headphone output.

For more information, visit pubs.shure.com for the full user guide.

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•

Access Point Transceiver (MXCWAPT)

The access point transceiver is the hub of the audio signal flow and manages the RF stability of each microphone in the group.

The access point performs the following functions:

Receives and decrypts wireless audio signals from microphones in the group

Delivers audio signal to the digital audio network

Hosts an embedded web server that provides access to the control software used to manage the system

Sends and receives control information (such as gain adjustment and link settings) between the components, control soft

ware and 3rd party controllers

Transmits an encrypted audio signal to the microphone's headphone output for listening to translated audio or other exter

nal sources.

①Display

Shows menu screens and settings.

②Enter Button

Use to enter menu screens and save parameter changes.

③Exit Button

Use to return to previous menu screens or cancel parameter changes.

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◦

④Arrow Buttons

Use to scroll through menu screens and change menu parameters.

⑤Power LED

Illuminates green to indicate the presence of Power over Ethernet (PoE).

⑥Network Audio LED

Indicates status of connected Dante network audio channels.

⑦Wireless Audio LED

Indicates status or wireless connection.

⑧Analog XLR Audio Input

Connect an external output.

⑨Analog XLR Audio Output

Connect to an external input.

⑩Ground Lift Switch

Lifts the ground from pin 1 of the XLR connector and the sleeve of the ¼" Audio Output to minimize ground-related noise

that can occur when connecting the XLR Audio Output or Input to a thirdparty device. The ON position of the switch is la

beled lift.

⑪Reset Button (recessed)

Press and hold the reset button for 10 seconds to reset the MXCW system to factory default settings.

⑫Access Point Cover

Paint to match the surrounding decor and snap onto the front plate of the device.

The LCD menu and navigation buttons are inaccessible with the cover.

⑬Ethernet Port

Connect a Cat5e (or higher) cable to a PoE source and the network.

⑭Ethernet Status LED (Green)

Off = no network link

On = network link established

Flashing = network link active

⑮Ethernet Link Speed LED (Amber)

Off = 10/100 Mbps

On = 1 Gbps (required for digital audio routing)

⑯Cable Routing Path

Provides a path for the Ethernet cable to enable a flush-mount.

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⑰Mounting Bracket

Allows for optional mounting to a wall, ceiling, or mic stand.

LED Status Indicators

Reference the LED indicators on the access point to quickly verify or troubleshoot the system status.

Pow

Off Powered off (disconnected from network or PoE not present on port)

Green Unit is receiving power

Green (flashing) A system reset is in progress

Amber (flashing) A network reset is in progress

Green (flashing) + RF LED green

(flashing) + Network Audio LED green

(flashing)

Simultaneous LEDs: Device identify from the software is in progress

Alternating LEDs: Firmware update is in progress

Net

work

Audio

Off No Dante channels are routed (receive or transmit). Dante Controller software displays no marks

for these channels.

Green All connected Dante network audio channels are functional (receiving digital audio as expected).

Dante Controller software displays green check marks for these channels.

Amber

One or more connected (receiving) Dante network audio channels are experiencing a subscription

error, or unresolved (transmitting device is off, disconnected, renamed or has incorrect network

setting). Dante Controller software displays yellow triangle marks for these channels.

Amber

(flashing) A network reset is in progress

Green

(flashing) +

RF LED

green

Simultaneous LEDs: Device identify from the software is in progress

Alternating LEDs: Firmware update is in progress

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