POSIFLEX JIVA HS-3310A Manual de usuario

Package Contents

HS-3310A/3314A desktop POS (x 1)

24V/60W Power Adaptor (x 1)

Power cord (x 1)

3-inch wide thermal paper roll (x 1)

Paper separator for 2” thermal paper roll (x 1)

Desktop mounting kit pack for HS-3310A (x 1)

(including 1 desktop mounting bracket,

4 fixing screws, and 4 plastic anchors)

Desktop mounting kit pack for HS-3314A (x 1)

(including 1 bottom plate, 1 desktop mounting

bracket, 4 fixing screws, and 4 plastic anchors)

User manual (x 1)

15670902010 Ver. A0

http://www.posiflex.com

HS-3310A/3314A

JIVA Desktop POS

User Manual

SOME IMPORTANT NOTES

FCC NOTES

This system meets industry & government requirements and applicable

standards. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions

manual, may cause interference to radio communications. It has been tested

and found to comply with limits for a Class A digital device pursuant to

subpart B of Part 15 of FCC Rules, which are designed to provide reasonable

protection against interference when operated in a commercial environment.

Operation of this equipment in a residential area is likely to cause interference

in which case the user at his own expense will be required to take whatever

measures to correct the interference.

This device complies with part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

CE CLASS A WARNING

This equipment is compliant with Class A of CISPR 32. In a residential

environment this equipment may cause radio interference.

WARRANTY LIMITS

Warranty will terminate automatically when the machine is opened by any

person other than the authorized technicians. The user should consult his/her

dealer for the problem happening. Warranty voids if the user does not follow

the instructions in application of this merchandise. The manufacturer is by no

means responsible for any damage or hazard caused by improper application.

警告使用者

這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在這種情

況下，使用者會被要求採取某些適當的對策。

BATTERY CAUTION NOTES

Dispose of used batteries according to the instructions.

Replacement of a battery with an incorrect type that can defeat a

safeguard (for example, in the case of some lithium battery types)

Disposal of a battery into fire or a hot oven, or mechanically crushing

or cutting of a battery that can result in an explosion.

Leaving a battery in an extremely high temperature surrounding

environment that can result in an explosion or the leakage of flammable

liquid or gas.

A battery subjected to extremely low air pressure that may result in an

explosion or the leakage of flammable liquid or gas.

BATTERIE ATTENTION NOTES

Jetez les piles usagées conformément aux instructions.

Remplacement d'une batterie avec un type incorrect qui peut annuler

une sauvegarde (par exemple, dans le cas de certains types de batterie

au lithium)

Mise au rebut d'une batterie dans le feu ou dans un four chaud, ou

écrasement ou coupure mécanique d'une batterie pouvant entraîner une

explosion.

Laisser une batterie dans un environnement environnant à des

températures extrêmement élevées pouvant entraîner une explosion ou

la fuite de liquide ou de gaz inflammable.

Une batterie soumise à une pression atmosphérique extrêmement basse

pouvant provoquer une explosion ou une fuite de liquide ou de gaz

inflammable.

警告

本電池如果更換不正確會有爆炸的危險，請依製造商說明書處理用過之

電池。

Cable Exit

Views of HS-3310A/3314A

Front View

Rear View

Power LED Indicator

Printer Error

LED Indicator

Printer Paper-Out

LED Indicator

3-Track Magnetic

Stripe Reader

(Optional)

Printed Paper Exit

HS-3310A/3314A

P-CAP Touch & LCD Panel

Fingerprint or iButton

Sensors (Optional)

Posiflex 2D Scanner

(Optional)

Paper Jam Rescue

Compartment

Top I/O Interface

Cable Cover

Bottom I/O Interface

Cable Cover

Feed Button

Left Side View

Right Side View

Power Button

Paper Roll Cover

Release Lever

RFID Card Reader

(Optional)

Bottom View

Views of I/O Interface of HS-3310A/3314A

Top I/O Interface

Bottom I/O Interface

Rubber Pad

HDMI Port

Rubber Pad

Mounting holes

USB 3.0 Port

24V DC-IN Power Jack

Micro SD Card Slot

RJ-10 Cash Drawer Port

USB 2.0 Port

Micro USB OTG

Reset Button

Line Out Port

USB 2.0 Port

DB-9 COM Ports

RJ-45 LAN Port

12V DC-OUT

Power Jack

Connecting Power Adapter

Please refer to the following instructions on how to connect power adapter to

HS-3310A/3314A and to organize your cables.

1. Lay your desktop POS on a level surface

with its touch screen facing down as shown

in the figure.

2. Hold the bottom I/O interface cover with

your thumb and forefinger, and then gently

pull the cover outwards to remove the

cover.

3. Connect power adapter and I/O cables to

the bottom I/O interface.

4. Have the cover join to the wedge portions

of the bottom I/O interface.

5. Before pushing the cover back into place,

neatly thread the cables through the cable

exit.

6. Press down the cover to close the bottom

I/O interface chamber.

Cable Exit

Loading 2” or 3” Paper Rolls

Before operating the printer, please follow the below steps to load a paper roll.

1. To open the paper roll cover, push down the

paper roll cover release lever in the direction

shown in the figure.

2. Before installing 2-inch paper roll in the thermal printer, place paper

separator in the paper roll compartment by following the instructions

below. If you are using 3” paper roll for the printer, please skip to

next step.

2.1. Hold the separator with the sharp-

pointed side down.

2.2. Push the sharp-pointed part of paper

separator into the slot on the bottom

of the paper roll compartment.

2.3. Slide another side of paper separator into the slot on the top

of the paper roll compartment.

2.4. Drop 2-inch paper roll inside the

paper roll compartment.

3. To load the thermal printer with the 3-inch

paper roll, just drop the thermal paper roll

inside the paper roll compartment of the

printer as illustrated in the figure.

4. Unroll the thermal paper and drag the loose

end of the paper till it extends towards the

paper cutter.

5. Make sure the loose end sticks out of the

opening of the paper roll compartment. Then,

close the paper roll cover by pushing it back

at the center of the top side of the cover with

a click sound.

6. Make sure the paper roll is well loaded with

the end of the paper sticking out as shown in

the figure.

To avoid paper jam or other printing errors, do NOT

press the paper roll cover release lever during printing.

Paper cutter

Troubleshooting Paper Jams

When it comes to the common printing problems, it is inevitable that you

might encounter the issue of paper jams at some point. The following steps are

provided to assist you in fixing the problem. Before proceeding, make sure that

your POS terminal is properly shut down.

1. Open the paper jams rescue compartment by

sliding the cover in the direction shown by

the arrow.

2. In the paper jams rescue compartment, find

the adjustment wheel, which mainly allows

you to manually adjust the cutting position of

the cutter blade.

3. Keep rotating the wheel until the cutter blade

is completely retracted.

4. Observe the cutter position through the paper exit slot to ensure the

cutter blade moves upward to the retracted position.

5. Gently push down paper roll cover release

lever to open the paper roll cover. If the

cover is still stuck, please repeat Step 3 and

Step 4.

6. Remove the jammed paper, reinstall the paper roll, and then close the

paper roll cover firmly.

Adjustment wheel

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