Polycom SoundPoint IP 501 SIP 2.2 Manual de usuario

Voice Mail

DoNotDisturb

Hold

Del

Sel

Forward

Conference

Transfer

CallLists

SpeedDial

Time&Date

Redial

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JKL

GHI

MNO

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PQRS

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User Guide

SoundPoint®IP 501 SIP 2.2

USER GUIDE

SoundPoint®IP 501 SIP

July, 2007

Contents

Introduction ............................................... 1

Parts List ................................................... 1

Installing SoundPoint®IP 501 SIP.................. 2

Connecting Network and Power Source................................2

Connecting the Handset and Optional Headset ....................3

Attaching the Base.................................................................3

Features .................................................... 4

Key Descriptions ......................................... 5

Using SoundPoint®IP 501 SIP ....................... 6

Placing a Call ........................................................................6

Answering a Call....................................................................7

Call Hold and Resume...........................................................7

Multiple Calls on Hold ............................................................7

Microphone Mute ...................................................................7

General Key Use ...................................................................8

Local Conferencing................................................................8

Splitting a Conference ...........................................................8

Transferring a Call .................................................................9

Call Timer...............................................................................9

Ending a Call .........................................................................9

Redial...................................................................................10

Call Forwarding....................................................................10

Volume Adjustment ..............................................................10

Do Not Disturb ..................................................................... 11

Time and Date ..................................................................... 11

Headset Memory Mode ....................................................... 11

Display Contrast .................................................................. 11

Ring Type.............................................................................12

Call Lists ..............................................................................12

Contact Directory .................................................................12

Speed Dial ...........................................................................13

Multiple Lines.......................................................................14

Multiple Keys Per Line .........................................................14

Multiple Call Appearances ...................................................15

Shared Lines........................................................................15

Voicemail .............................................................................16

Distinctive Ringing / Call Treatment.....................................16

Multilingual Support (Localization).......................................17

Phone Reboot......................................................................17

Optional Features ..................................... 18

Text Messaging....................................................................18

Presence / Status / Buddy Lists...........................................18

Troubleshooting ........................................ 20

Safety and Compliance............................... 21

Part 15 Rules .......................................................................21

Class B Digital Device or Peripheral....................................21

ns........................................................................22

Installation Instructions ........................................................22

Plug Acts as Disconnect Device ..........................................22

Industry Canada (IC) ...........................................................22

CE and VCCI Mark ..............................................................22

Polycom Limited Warranty

and Limitation Liability .............................. 22

Exclusions ................................................ 23

Warranty Exclusive.................................... 23

Service Agreements................................... 23

Limitations of Liability ............................... 24

Disclaimer................................................ 24

Governing Law ......................................... 24

Thank you for choosing the SoundPoint®

IP 501 SIP, a full-duplex, hands-free

phone. This unit provides business

telephony features and functions such as

Multiple Call Appearances, Call Hold,

Transfer, and Conference over an IP

network. In this User Guide, you will ﬁnd

everything you need to quickly use your

new phone. Be sure to verify with your

system administrator that your network

is prepared for conﬁguring your Sound-

Point®IP 501 SIP phone. As well, be

sure to read the Parts List, and the Safety

Notices section in this guide before you

set up and use the SoundPoint®IP 501 SIP

phone.

Introduction

Parts List

The following items are included in your

SoundPoint®IP 501 SIP package. Check

this list before installation to ensure that

you have received each item. If you are

missing any items, please contact your

system administrator.

Polycom SoundPoint®IP 501 SIP

Handset & Handset Cord

Network / Power Cable

Power Adapter

(speciﬁcation varies according

to country)

Phone Base

Quick Start Guide

Hold

Del

Sel

1 3

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

OPER

ABC

Hold

Del

Sel

Messages

DoNot Disturb

ABC

DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

Directories

Applications

CallLists

Conference

Transfer

Redial

For SoundPoint®501, the power

adapter is not included in the PoE

bundle. See your system administrator if

you require one.

Installing SoundPoint®IP 501 SIP

This section provides basic installation

instructions and information for obtaining

the best performance with the Sound-

Point®IP 501 SIP phone. If you require

additional information or assistance with

your new phone, please contact your sys-

tem administrator.

The SoundPoint®IP 501 SIP User Guide

includes regulatory compliance informa-

tion that your system administrator should

review can also be found at http://www.

polycom.com.

Connecting Network and Power Source

AC Power Option

Power over Ethernet (PoE) Option

LAN PC HEADSET HANDSET

Cisco™Catalyst™ In-Line

Power Switch

IEEE 802.3af compliant

In-Line Power switch

Connect the keyed end of the sup-

plied Network Cable to the LAN

jack on the phone, and connect the

shorter end to the Network (LAN)

port. Connect the DC plug of the

AC wall adapter into the supplied

LAN cable as shown.

Using an Inline Power Cable (optional acces-

sory from Polycom), the phone can be alter-

nately powered from a Power over Ethernet

(PoE) compliant switch or hub. Inline Power

Cables exist for both IEEE 802.3af and Cisco

pre-standard PoE options. Plug the keyed

end of the Inline Power Cable into the LAN

jack on the phone and the other end to an

available port on the POE switch or hub.

Cisco™ In-Line Power

Cable

(Part No. 2200-11014-002 Rev A)

IEEE 802.3af In-Line

Power Cable

(Part No. 2200-11077-002 Rev A)

LAN PC HEADSET HANDSET

Connecting the Handset and Optional Headset

Attaching the Base

(Optional)

1. Connect the short straight end

of the phone cord to the handset

and the corresponding longer

straight end of the cord to the

handset jack on the back of the

phone.

2. Connect the headset (optional

accessory) to the headset jack on

the back of the phone.

1. Place all cords in the recessed area

above the modular jacks as shown.

2. Align the two protrusions on the

bracket with their corresponding

holes in the phone and snap them to-

gether to lock the base to the phone.

For information on headsets,

please visit www.polycom.com

and choose the Support link.

Line/Speed Dial Keys

Use these keys to activate up to three lines or speed

dials that can be assigned to your phone.

Speakerphone

Microphone Mute

Headset

Feature Keys

Access important features

using these keys.

Dial Pad

These 12 keys provide

the 10 digits, the 26 alphabetic

characters, and special characters available in context

sensitive applications.

Hold

Hookswitch

Speaker

For ringer and

hands-free audio

output.

Indicator

This will alert you to

incoming calls, new

messages, and other

events.

Graphic Display

Shows information

about calls, messages,

soft keys, time, date,

and other relevant

data.

Hands-free Microphone

This works best when the phone is placed on a hard, ﬂat surface.

Hold

Del

Sel

1 3

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

OPER

ABC

Hold

Del

Sel

Messages

DoNotDisturb

ABC

DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

Directories

Applications

CallLists

Conference

Transfer

Redial

1 3

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

OPER

ABC

DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

Directories

Applications

CallLists

Conference

Transfer

Redial

Display Control

Keys

Use the arrow keys

to scroll through the

displayed information.

Use the Sel key to select

a ﬁeld of displayed data

and the Del key to

delete it.

Soft Keys

The screen will display

labels for these keys,

to identify their context-

sensitive functions.

Features

Volume Keys

Use these to adjust the volume of the handset,

headset, speaker, and ringer.

Feature Key Description

Allows for hands-free communication during calls.

Mutes audio transmission locally during calls.

Allows users to place and receive calls through an optionally con-

nected headset.

Line or Speed Dial keys.

Directories

Access to local directories and call lists.

Applications

Access to applications.

CallLists

Access to Missed, Placed and Received calls.

Conference

Allows setup of a 3-way local conference.

Transfer

Transfer of current call to third party.

Redial

Dials last connected party from the phone.

Hold

Places current active call in Hold state.

Do NotDisturb

Cancels ringing and directs incoming calls to your Voice Mail (if

supported).

Messages

Place/receive text and voice messages.

Access local and server features.

Del

Sel

Select and Delete controls for options and text within local menus.

Sel

Scrolling of lists and control of text/number entry on display.

Soft keys to select from various context-sensitive options.

Volume keys to adjusts audio and ringer volume.

Dial Pad General dialing and alphanumeric entry (incl. special characters).

Key Descriptions

Using SoundPoint®IP 501 SIP

Placing a Call

Using the Handset:

1. To obtain dial tone, pick up the handset.

2. Dial the desired number.

See also Headset Memory Mode.

During a call, you can alternate

between handset, headset, or

hands-free modes by pressing the

or keys, or picking up

the handset.

To obtain the IP address of your phone, press

followed by Status, Platform and Phone.

The IP address is listed together with other phone information.

Using Hands-Free Speakerphone Mode:

1. With the handset on-hook, press any as-

signed line key, , or NewCall to obtain

dial tone.

2. Dial the desired number.

Using the Headset:

1. With the optional headset connected,

press any assigned line key, , or

NewCall to obtain dial tone.

2. Dial the desired number.

You also have the option to dial directly from the

dial pad without ﬁrst getting dial tone. Simply

enter the number then lift the handset, press the

Dial soft key, or press the or keys.

In all cases, the active call will appear on the

display showing call duration and destination.

Answering a Call

Using the Handset:

Pick up the handset.

Press or with the handset on hook

press the line key ( ) opposite the

incoming call, or the Answer soft key .

Using the Headset:

Pressing will answer the call through

an optionally connected headset. If head-

set memory mode is enabled, pressing the

line key ( ) will do the same.

In all cases, the active call will appear

on the display showing call duration and

destination.

Incoming calls may be ignored

by pressing the Reject soft key or

DoNotDisturb

during ringing. Note

that Do Not Disturb stays active

when the call is dropped and will

remain so until toggled off.

Using Hands-Free Speakerphone Mode:

Call Hold and Resume

During a call, press

HoldHold

or the Hold soft

key. The call will be placed on hold and

this will be indicated on the display. Press

the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line

key, use the arrow keys to switch between

the calls then press the Resume soft key to

retrieve the desired call. If more than two

calls are on hold on a single key, an indica-

tion will appear on the display, for example

“2/3” shows that this is the second call out

of three calls.

If calls are on hold on more than one line

key, the details of the calls on any line key

can be viewed by pressing that line key and

holding it down for a few seconds. If a line

key is pressed brieﬂy, the ﬁrst call on hold

on that line key will be retrieved.

When your SoundPoint IP 501 phone is conﬁgured for silent ring,

press the ringing Line key or the Answer soft key and you will

answer the call. If your handset is off hook, the call is routed to

the handset. If your handset is on hook, the call is routed to the

speaker.

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