Polycom RealPresence Group Series Cómo utilizar

September 2013

3725-63711-010/A

Release Notes

Polycom®RealPresence®Group Series, Version 4.1.1.1

Polycom announces the release of Polycom®RealPresence®Group Series

software. This document provides the latest information about the following

Polycom software:

•Version 4.1.1.1 of the Polycom RealPresence Group system software

•Version 2.1 of the Polycom®EagleEye™ Director software

•Version 4.1.1.1 of the Polycom Touch Control Operating System software

•Version 4.1.1.1 of the Polycom Touch Control Panel software

Overview

The Polycom RealPresence Group systems are cutting-edge visual

collaboration tools that provide high quality video and sound. The systems use

the most up-to-date video communications technology to deliver the most

natural video conferencing experience.

The Polycom RealPresence Group systems support up to 1080p60

performance for people and content, for a new level of clarity and realism.

RealPresence Group 300 and RealPresence Group 500 systems support

1080p60 performance for people or for content at one time, while

RealPresence Group 700 systems support 1080p60 performance for people

and content at the same time. You can pair all of the systems with the Polycom

EagleEye Director or the Polycom Touch Control to turn them into even more

powerful room-based video systems.

Every time you power on a RealPresence Group system, a splash screen appears

on the monitor with a note to wait as the system starts. The monitor then goes black

for a period of time. Do not attempt to turn off or restart the system during this time.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

2Polycom, Inc.

RealPresence Group 300 and 500 systems ship with a Polycom EagleEye III

or EagleEye Acoustic camera, a Polycom RealPresence Group Remote

Control, and a RealPresence Group Microphone Array.

RealPresence Group 700 systems ship with a Polycom EagleEye III camera,

a Polycom RealPresence Group Microphone Array, and a Polycom

RealPresence Group Remote Control.

The administrator settings can be configured in the system’s web interface.

Users can access calling functions using the remote control and user-friendly

onscreen menus.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

Polycom, Inc. 3

For more information about setting up and using the RealPresence Group

systems, refer to the documents on the product pages at

support.polycom.com.

Monitor Setup

DependingonthemonitoryouareusingwiththeRealPresenceGroupsystem,

you might want to change some default settings. Before setting up your

system, review the following information to determine what changes might be

necessary.

Displaying All Pixels

Before attaching your Polycom RealPresence Group system to a TV monitor,

ensure the monitor is configured to display all available pixels. This setting,

also known as

fit to screen

dot by dot

, enables the entire HD image

to be displayed. The specific name of the monitor setting varies by

manufacturer.

Ensuring Monitor Availability

By default, the RealPresence Group system sends no signal when it goes to

sleep. This might result in somemonitors turning off or entering standby mode.

Ifyourmonitordoesnotwakeupwhenthe RealPresenceGroupsystemwakes

up and reestablishes the signal, you have several options:

•Turn the monitor off and on again before using the RealPresence Group system.

•Configure the monitor to not turn off or enter standby mode when it is not receiving

a signal.

•Set up the RealPresence Group system to display black video, instead of not

sending a signal, when it goes to sleep.

HDCP Content Sources

The RealPresence Group Series does not support HDCP (High-bandwidth

Digital Content Protection). If you connect a content source that sends

HDCP-encrypted content, the content is not shown (on the local or far side)

and the screen displays black video. When you send content, make sure you

do not use a content source with HDCP.

Version 10 is the latest hardware version of the RealPresence Group Series. There

are no performance benefits or feature differences from earlier versions. All

RealPresence Group Series software versions are supported on all RealPresence

Group system hardware versions.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

4Polycom, Inc.

Installing the Software

Procedures for installing and updating Polycom RealPresence Group System

software vary. With your license key, you can update directly from

RealPresence Group Series software version 4.0.2 to 4.1.1.1.

When updating the RealPresence Group system software to version 4.1.x or

later, make sure you are currently running version 4.0.2 or later.

•Ifyouarerunning version 4.0.0,4.0.0.1,or4.0.1, downloadandinstallversion4.0.2

from support.polycom.com before you download and install a 4.1.x version.

•If you are already running version 4.0.2 or later, you can follow the procedures

described in Installing Software and Options for the Polycom RealPresence Group

Series and Accessories at support.polycom.com.

Software Version History

Polycom RealPresence Group System Software

Software Version Release Date Description

4.1.1.1 September 2013 Includes support for additional Lync 2013 enhancements; adds Cisco

TIP interoperability; replaces version 4.1.1.

4.1.1 July 2013 Provides enhanced security; includes SVC updates; adds compatibility

for Microsoft Lync 2013; provides remote management of the Polycom

Touch Control; supports Polycom Calendering for Microsoft Outlook.

4.0.2 March 2013 Added support for the SVC (Scalable Video Codec) protocol and

RealPresence Group 700 system; enabled Monitor Profiles for

configuring viewing and recording preferences.

4.0.1 January 2013 Enabled Polycom® SmartPairing™ in automatic mode with the

RealPresence Mobile application on an Apple iPad; added more

diagnostic features; included API support for a broadcast beacon to an

AMX® NetLinx™ central controller; added support for software

downgrade via USB; added support for the EagleEye Acoustic camera;

updated EagleEye Director software to version 2.1, which adds camera

support for 1080p with 60 frames per second.

4.0.0.1 November 2012 Correction for an issue recently observed at the factory in which

Polycom RealPresence Group systems restarted intermittently while in

a call; replaces 4.0.0.

4.0.0 November 2012 First release of software to support the Polycom RealPresence Group

300 and 500 systems.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

Polycom, Inc. 5

Polycom Touch Control Software

New Features in 4.1.1

The version 4.1.1 software includes the features and functionality of version

4.0.2, with the following additions.

Formoreinformationaboutanyofthenewfeatures,refertotheAdministrator’s

Guide for the Polycom RealPresence Group Series at support.polycom.com.

Security Profiles

Version 4.1.1 supports the use of Security Profiles that govern system features

related to security.

RealPresence Group systems support local and remote login to the system.

They also allow you to create a banner that is displayed when logging in locally

or remotely.

Software Version Description

4.1.1.1 Panel software

4.1.1.1 Operating System software Compatible with Polycom Group System software version 4.1.1.1.

4.1.1 Panel software

4.1.1 Operating System software Support for remote management by a RealPresence Group system;

compatible with Polycom Group System software version 4.1.1.

4.0.2 Panel software

4.0.2 Operating System software Release of Polycom Touch Control software to support the Polycom

RealPresence Group 700 system; compatible with Polycom Group

System software version 4.0.2.

4.0.1 Panel software

4.0.1 Operating System software Bug fix release; compatible with Polycom Group System software

version 4.0.1.

4.0.0 Panel software

4.0.0 Operating System software Release of Polycom Touch Control software to support the Polycom

RealPresence Group 300 and 500 systems; compatible with Polycom

Group system software versions 4.0.0 and 4.0.0.1.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

6Polycom, Inc.

Local Accounts

Password Policies

You can configure password policies for Admin, User, Meeting, Remote

Access, and SNMP passwords. These password policies can ensure that

strong passwords are used.

Account Lockout

RealPresence Group systems provide access controls that prevent

unauthorized use of the system. One way someone might try to discover valid

user names and passwords is by exhaustively attempting to log in, varyingthe

user name and password data in a programmatic way until discovering a

combination that succeeds. Such a method is called a “brute-force” attack.

To mitigate the risk of such an attack, account lockout protects local accounts

from being vulnerable to brute-force attacks.

External Authentication

Version 4.1.1 supports the use of the Active Directory Server (ADS), which

enables you to use the system other than through the built-in local accounts.

Whitelist

When the whitelist is enabled, the Polycom RealPresence Group system web

interface and SNMP ports accept connections only from specified IP

addresses.

Port Lockout

You can protect your RealPresence Group systems against unauthorized

attempts to log in through the web interface. Port lockout protects against

brute-force attacks by temporarily locking the login port after a configurable

number of unsuccessful login attempts have been made, regardless of which

account was used. It is supported only on the web interface.

Session Lists

You can use the sessions list to see information about everyone logged in to a

RealPresence Group system including the following:

•Type of connection, for example, Web

•ID associated with the session, typically Admin or User

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

Polycom, Inc. 7

•Remote IP address (that is, the addresses of people logged in to the RealPresence

Group system from their computers)

Certificates and Revocation

Polycom RealPresence Group systems can generate and use certificates to

authenticate network connections to and from the Polycom RealPresence

Group system. The system can manage certificates, certificate signing

requests (CSRs, sometimes also called unsigned certificates), and revocation

lists. ANSI X.509 standards regulate the characteristics of certificates and

revocation.

FIPS 140 Encryption

Version 4.1.1 supports the configurable use of FIPS 140-validated

cryptography. When the FIPS 140 setting is enabled, all cryptography used on

the system comes from a software module that has been validated to FIPS

140-2 standards.

Network Intrusion Detection System

Version 4.1.1 adds a Network Intrusion Detection System (NIDS), which uses

network analysis techniques to discover unauthorized access to the network.

For information about the types of packets that are detected, refer to the

Administrator’s Guide for the Polycom RealPresence Group Series.

IPv6 Support

Version 4.1.1 provides full support for IPv6. RealPresence Group Series

systems can be deployed on IPv4 networks, IPv6 networks, or dual-stack

networks.

Assured Services SIP (AS-SIP)

The RealPresence Group series now supports Assured Services Session

Initiation Protocol (AS-SIP). AS-SIP is a DoD variant of SIP used as part of its

initiative to build a reliable and secure IP communications network. AS-SIP

incorporates Multilevel Precedence and Preemption, Secure Signaling and

Media, Quality of Service (QoS), and IPv6 support.

SNMP v3

RealPresence Group systems now support the SNMP version 3 protocol.

SNMP features specific to version 3 include the following:

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

8Polycom, Inc.

•Allows for secured connectivity between the console and the SNMP agent

•Supports both IPv4 and IPv6 networks

•Supports up to three trap destination addresses

•Supports INFORM messages, which are acknowledged TRAP messages

Address Bar

You can now display the system’s IP address, extension, and SIP address on

the home screen.

USB Keyboard

Version 4.1.1 supports the ability to attach a standard English USB keyboard

for data entry and navigating the local interface.

USB Log Management

You can now set up automatic and manual transfers of the log files to a USB

device.

Scalable Video Codec Updates

The Polycom RealPresence Group Series software supports the SVC

(Scalable Video Codec) protocol. In an SVC-based conference, each

SVC-enabled endpoint transmits multiple bit streams, a process called

simulcasting, to the Polycom RealPresence Collaboration Server. The

RealPresence Collaboration Server sends or relays selected video streams to

the endpoints without sending the entire video layout.

SVC-based conferencing reduces video resource requirements, and provides

better error resiliency, lower latency, and more flexibility with display layouts.

Several new scalable video codec (SVC) features are now supported:

•Polycom RealPresence Collaboration Server 800s 8.1 Compatibility

•Integrated Voice Response and DTMF Support

•Additional Sites in Layouts

Microsoft Lync 2013 Compatibility

The release includes updates from software testing with Microsoft Lync Server

2013 and is compatible with both Microsoft Lync 2013 and Microsoft Lync

2010.

Polycom supports the following features in Microsoft Lync Server 2013:

•Interactive Connectivity Establishment (ICE)

•Centralized Conferencing Control Protocol (CCCP)

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

Polycom, Inc. 9

•Federated presence

•Real-time video (RTV)

For more information about this and other Microsoft/Polycom interoperability

considerations, refer to the Polycom Unified Communications Deployment

Guide for Microsoft Environments.

Remote Management of the Polycom Touch Control

YoucanremotelymanagecertainfeaturesofyourPolycom Touch Controlfrom

within your enterprise environment using Microsoft Internet Explorer version 9

or Mozilla FireFox version 3.6 and later.

From the browser, you can do the following:

•Download Touch Control logs

•Specify network settings

•Pair and unpair with a RealPresence Group system

•Change Touch Control Admin ID and Password

•Update the software

•View currently displayed Touch Control screens

For more information on setting up and using the Polycom Touch Control, refer

to Administrator’s Guide for the Polycom RealPresence Group Series and

User’s Guide for the Polycom RealPresence Group Series and the Polycom

Touch Control.

EagleEye Director Tracking in a Call

As in previous versions, this release supports disabling EagleEye Director

tracking while in a call. Now, when you stop camera tracking through the menu

inthelocal interface,theMute/Unmutebuttons do notaffect tracking. Youmust

start camera tracking using the menu before the Mute/Unmute buttons will

again affect tracking. Once the call is complete, EagleEye Director returns to

its default setting.

Polycom Calendaring for Microsoft Outlook

RealPresenceGroupsystemscanconnecttoMicrosoftExchangeServer2010

or 2013 and retrieve calendar information, including meeting details. If the

meeting was created using the Polycom Conferencing Add-in for Microsoft

Outlook, the RealPresence Group system can do the following:

•Identify video-enabled meetings with a icon displayed on the system

calendar.

•Let users join the meeting without knowing the connection details.

As part of this update, the Mute/Unmute buttons no longer affect tracking when you

are not in a call.

Release Notes

Polycom RealPresence Group Series, Version 4.1.1.1

10 Polycom, Inc.

Call Statistics Updates

The call statistics diagnostic screens allow you to view information about the

call in progress. You can view information about participants in the call, as well

as details about participant streams.

Examples of the information you can view include the following:

•System name and number

•Stream type and quality

•Frame rate

•Packet loss details

•Encryption details

Microsoft Active Directory Authentication

Software version 4.1.1 supports Active Directory on Microsoft Windows Server

version 2008 R2 and Microsoft Windows Server 2012. An administrator can

configure RealPresence Group systems to grant access using network

accounts that are authenticated through an Active Directory (AD) server. The

account information is stored on the AD server and not on the RealPresence

Group system. The AD administrator assigns accounts to AD groups, one for

RealPresence Group system admin access and one for user access.

Once enabled, users can enter their network account credentials to access the

RealPresence Group system from any Microsoft Windows Active Directory

domain running Windows 2008 R2 or Windows 2012 in either 32-bit and 64-bit

lengths.

Kiosk Mode

Version4.1.1supportsKioskMode in the local interface. Kiosk Modesimplifies

the Home screen by displaying only speed dial entries and calendar meetings

(if enabled). In Kiosk Mode, therefore, you can only call speed dial numbers,

join calendar meetings, and answer calls.

You must create your speed dial numbers before you use Kiosk Mode. For

information on adding speed dial entries and enabling speed dial, refer to the

Administrator’s Guide for the Polycom RealPresence Group Series.

Points to Note about Kiosk Mode:

Kiosk Mode is disabled by default. If Kiosk Mode is enabled:

•The Home screen menu, Out of Call menu, and other icons are disabled.

•Alerts bring the local interface out of Kiosk Mode until you clear the alerts.

•You can still use the remote to adjust the volume, control the camera, and

mute/unmute the microphone when in calls.

•You can bring up the In a Call menu by pressing Menu on the remote during the

call.

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