Polycom Realpresence trio 8800 Manual de usuario

Version

Written/Reviewed By

Date

0.1

Ronan Dunphy

15th March 2019

0.2

Ronan Dunphy

28th March 2019

Polycom Trio 8800 Room

Conference System User Guide

Contents

Quick Tips for the Polycom Trio 8800 Room Conference System ..........................................................2

Overview .................................................................................................................................................3

Polycom Trio 8800 Conference Phone....................................................................................................3

Polycom Trio 8800 Home Screen............................................................................................................ 4

Audio Calling on the Polycom Trio 8800.................................................................................................6

Placing a call using “Dial A Number”................................................................................................... 6

Placing a call using “Redial” ................................................................................................................7

Placing a call using “Recent Calls”....................................................................................................... 7

Placing a call using “Favourites” ......................................................................................................... 8

Placing a call using “Contacts” ............................................................................................................ 9

Active Call Management ....................................................................................................................... 11

Answering an Incoming call ..............................................................................................................11

Ending an Active call .........................................................................................................................11

Placing a call on Hold ........................................................................................................................12

Transferring an Active call.................................................................................................................12

Using a Screen with the Polycom Trio 8800 ......................................................................................... 13

Video Calling on the Polycom Trio 8800 ...........................................................................................14

Presenting to the Screen outside of a Call........................................................................................15

Presenting to the Screen without Skype for Business ......................................................................17

Conference Call Functionality ...............................................................................................................18

Setting up an Ad Hoc Conference Call ..............................................................................................18

Managing Users in a Conference Call ............................................................................................... 20

Adding a Meeting Room to an Active Call ........................................................................................22

Creating a Scheduled Conference Call

..............................................................................................23

Joining a Scheduled Conference Call ................................................................................................31

Presenting in a Conference Call ........................................................................................................32

Quick Tips for the Polycom Trio 8800 Room Conference System

Please find more information about Polycom Devices and Skype for Business at www.dit.ie/aadlt/ictservices/staffitservices/telephony/unifiedcommunications/

To Mute the Microphone

» Press Mute on the screen or press the Mute

keys located at the corners of the phone.

To Adjust the Volume or Ringtone

» Press the Volume up + or Volume down –

buttons beside the phone screen.

To Answer an Incoming Call

» To answer an incoming video or audio call

press the “Answer” button.

To End an Active Call

» To end an active call press the “Hang Up”

button.

To Place a Call on Hold

» To place an active call on hold press the

“Hold” button.

» To take a call off hold press the “Resume”

button.

To Transfer an Active call

» To transfer an active call press the “Transfer”

button.

» Type the number you wish to transfer to and

press the “Dial” button. Alternatively select the

user from the contacts directory. The call will

then transfer automatically.

To Dial A Number

» Press the “Dial A Number” button.

» Enter the phone number using the keypad.

Note: This can be a full external phone number

or a 4 digit internal extension.

» Once the number is entered press the “Dial”

button, alternatively the number will dial

automatically after you stop typing.

» To stop calling press the “Hang Up” button.

To Call a TU Dublin City Campus Contact

» To search for a user in TU Dublin City Campus

press the “Contacts” button.

» Press the “Search Contacts” box.

» Type the name of the user you are searching

for. All matching contacts will automatically

appear.

» Press on the contact to show options.

» Press the “Dial” button to place a call.

» To view more information about the user

press the “View” button.

To Join a Scheduled Conference Call

» To join a Scheduled Conference Call press the

“Meetings” button.

» A list of Scheduled Conference Calls will

appear. Press the meeting you wish to view

information for.

» Click the “Join” button to join the meeting.

To Start an Ad Hoc Conference Call

» To start an Ad Hoc conference call press the

“Meet Now” button.

» To add users to the call click the “Add” button.

» Type the number you wish to add to the

conference call and press the “Dial” button.

» Alternatively you can select a user to add to

the conference call using the contacts or recent

calls list.

» Any joined participants will be listed on the

phone screen.

To Stop Video on an Active Call

» On the active call screen press the “Stop My

Video” button.

To Present in a Meeting Room

» On the device you wish to present from,

search for the Meeting Room account in the

Skype directory.

» Right click on the Meeting Room and select

“Send an IM”.

» On the IM window press the “Present” icon

and select the desktop or program you wish to

present and press the “Present” button.

» On the conference phone screen press the

“Accept” button to allow the content to be

displayed on the screen.

Overview

TU Dublin City Campus utilises the Polycom Trio 8800 Room Conference System in conjunction with

Microsoft’s Skype for Business for audio and video conference facilities in its meeting rooms. This

document outlines the various features and procedures for using the Polycom Trio 8800.

Polycom Trio 8800 Conference Phone

1. Touchscreen.Select items and navigate menus on the touch-sensitive screen.

2. NFC. (Near Field Communication) Enables easy connection to Bluetooth-capable mobile

phone or tablet.

3. USB Port.Enables connection to USB flash drive or connection to a computer via USB cable.

4. Device Port.Connects to a mobile or tablet device using a USB device cord.

5. Speaker and Microphones.Provides audio for the ringer and speakerphone and sends your

audio to the far-end.

6. Mute Key.Mute the microphones during calls and conferences. The key glows red when

activated.

7. Volume Keys.Adjusts the volume of the audio from the speakerphone and ringer.

Polycom Trio 8800 Home Screen

1. Quick Access Menu. This menu can be used to access phone features at any stage.

2. Phone Number. This is the direct dial phone number or DDI associated with the conference

phone.

3. Date and Time. Displays the current date and time.

4. Dial A Number. Used to initiate and audio call, either to a 4 digit internal extension or an

external phone number.

5. Meetings. Displays a list of scheduled meetings. Scheduled Skype for Business meetings can

be joined from the Meetings app.

6. Present. Provides information on how to present documents or desktops from a computer

to the Polycom Trio 8800 video display.

7. Meet Now. Used to initiate an Ad Hoc Skype Meeting.

8. Contacts. Contacts can be used to search for TU Dublin City Campus staff in the Skype for

Business directory.

9. Recent Calls. Provides a list of recently placed and received calls.

10. Favourites. A list of other Conference Room systems in TU Dublin City Campus allowing

quick dialling by clicking the relevant contact.

11. Back. Press the back arrow to return to the previous screen.

12. Home. Pressing the key will return to the Home screen.

Audio Calling on the Polycom Trio 8800

Placing a call using “Dial A Number”

Step 1: Press the “Dial A Number” button.

Step 3: Once the number is entered press the

“Dial” button, alternatively the number will

dial automatically after key input stops.

Step 2: Enter the phone number using the

keypad. Note: This can be a full external DDI

or a 4 digit internal extension.

Step 4: The call will begin ringing. To stop

calling press the “Hang Up” button.

Placing a call using “Redial”

Step 1: The “Redial” option will appear on the

Home Screen once a call has been placed

using the phone.

Placing a call using “Recent Calls”

Step 1: Press the “Recent Calls” button.

Step 2: To place a call to the last dialled

number simply press the “Redial” button.

Step 2: Press the contact or number on the

list you wish to call.

Step 3: To view more information about

contacts in the “Recent Calls” list press the “i”

button beside the contact.

Step 4:To call the contact press the “Dial”

button.

Placing a call using “Favourites”

Step 1: Scroll left or right on the Favourite

contacts list by pressing the arrows.

Step 2: Once you have found the correct

favourite contact press the icon to dial the

number.

Placing a call using “Contacts”

Step 1: To search for a user in TU Dublin City

Campus press the “Contacts” button.

Step 3:Type the name of the user you are

searching for. All matching contacts will

automatically appear.

Step 2: Press the “Search Contacts” box.

Step 4:Press the down arrow or on the

contact to show the available options.

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