Polycom SoundStation 7000 Guía de configuración rápida

UC Software 4.0.2B |August 2013 |1725-40112-001 Rev G

INTEGRATION GUIDE

UC Software 4.0.2B | August 2013 | 1725-40112-001 Rev G

Polycom®SoundStation®IP7000ConferencePhone

ConnectedtoaPolycom®HDX®Systemor

Polycom®RealPresence®GroupSystemin

UnsupportedVoIPEnvironments

Polycom® SoundStation® IP 7000 Conference Phone Connected to a Polycom® HDX® System or Polycom®

RealPresence® Group System in Unsupported VoIP Environments Integration Guide

6001 America Center Dr

San Jose, CA 95002

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for

any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating

into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software

contained within its products. The software is protected by United States copyright laws and international treaty

provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible

for printing or clerical errors. Information in this document is subject to change without notice.

Trademarks

POLYCOM®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or

service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other

countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or

transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express

written permission of Polycom.

Disclaimer

While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom

makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any

typographical or other errors or omissions in the content of this document.

Limitation of Liability

Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this

document for any purpose. Information is provided “as is” without warranty of any kind and is subject to change without

notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective

suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including

without limitation, damages for loss of business profits, business interruption, or loss of business information), even if

Polycom has been advised of the possibility of such damages.

Customer Feedback

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and

comments to VoiceDocumentationFeedb[email protected].

Visit the Polycom Voice Support Center for software downloads, product documents, product licenses, troubleshooting

tips, service requests, and more.

iii

About This Guide

This guide explains how to integrate the Polycom®SoundStation®IP 7000

conference phone with a Polycom®HDX®system or Polycom®RealPresence®

Group system in an unsupported VoIP environment. In this environment, you

can use your phone to manage both audio-only and video calls, as well as

conference calls that have a combination of audio-only and video calls.

In this guide, you will find everything you need to know to set up the

SoundStation IP 7000 conference phone with a Polycom HDX system or

Polycom RealPresence Group system. Be sure to verify that your network is

prepared for configuring the conference phone and Polycom HDX system or

Polycom RealPresence Group system. As well, be sure to read the Parts List

and Safety Notices sections in this guide before you set up and use the

conference phone, Polycom HDX system, or Polycom RealPresence Group

system.

For information on using the SoundStation IP 7000 phone with a Polycom

HDX system or Polycom RealPresence Group system in an unsupported VoIP

environment, refer to the User Guide for the SoundStation IP 7000 Phone

Connected to a Polycom HDX System or Polycom RealPresence Group System in

Unsupported VoIP Environments, available from the SoundStation IP 7000

Video Integration with HDX Series and RealPresence Group Series Support

page.

Changes to This Guide

The following update has been made to this guide since the previous edition:

•Ability to connect a Polycom RealPresence Group system to the

SoundStation IP 7000 phone.

Note An unsupported VoIP environment is a call platform that has not been tested with

the SoundStation IP 7000 and therefore is not supported. For a current list of

supported call platforms, refer to the SoundStation IP Platform Compatibility Web

page.

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group

System in Unsupported VoIP Environments

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Integrating the SoundStation IP 7000 Phone . . . . . . . . . . . . . .1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Optional and Required Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Supported SoundStation IP 7000, Polycom HDX, and Polycom

RealPresence Group System Software Interoperability . . . . . . . . . . . . . 4

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Phone to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting Up the Polycom HDX or Polycom RealPresence Group System . . 6

Updating the Polycom HDX System Software . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the Phone to the Polycom HDX System or Polycom

RealPresence Group System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Changing Your Phone to Use a Polycom HDX System or Polycom

RealPresence Group System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting an Optional External Microphone . . . . . . . . . . . . . . . . . . . 10

Connecting Optional Auxiliary Audio Components . . . . . . . . . . . . . . 11

Connecting Mobile or Computer Audio to the 2.5mm Audio

Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Upgrading the Phone’s Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Polycom Customer Support Provisioning Server . . . . . . . . 14

Locating the Latest UC Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting Up a Provisioning Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Downloading New Software to the Phone . . . . . . . . . . . . . . . . . . . . . . . 16

Determining Which Endpoint Handles a Call . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding Microphone and Speaker Behavior . . . . . . . . . . . . . . . . . . . 19

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group

System in Unsupported VoIP Environments

Troubleshooting Your Phone . . . . . . . . . . . . . . . . . . . . . . . .21

Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

SoundStation IP 7000 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Upgrading the SoundStation IP 7000 Phone . . . . . . . . . . . . . . . . . . . . . . . . . 24

Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Integrating the SoundStation IP 7000

Phone

This guide describes how to integrate the SoundStation IP 7000 conference

phone with a Polycom HDX system or Polycom RealPresence Group system

in an unsupported VoIP environment. It also describes how to upgrade the

phone’s software when it is connected to a Polycom HDX system or

Polycom RealPresence Group system. You’ll also learn how calls are

initiated—using either the SoundStation IP 7000, Polycom HDX system, or

Polycom RealPresence Group system—when you place a call from your

phone.

The SoundStation IP 7000 phone is compatible with the following

Polycom HDX systems:

•Polycom®HDX®4000 series

•Polycom®HDX®6000 HD

•Polycom®HDX®7000 series

•Polycom®HDX®8000 HD

•Polycom®HDX®9000 series

The SoundStation IP 7000 phone is compatible with the following

Polycom RealPresence Group systems:

•Polycom®RealPresence®Group 300

•Polycom®RealPresence®Group 500

•Polycom®RealPresence®Group 700

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group

System in Unsupported VoIP Environments

The topics in this chapter include:

•Before You Begin on page 2

•Connecting the Phone to the Network on page 6

•Setting Up the Polycom HDX or Polycom RealPresence Group System on

page 6

•Updating the Polycom HDX System Software on page 7

•Connecting the Phone to the Polycom HDX System or Polycom

RealPresence Group System on page 7

•Setting Up the Phone on page 9

•Upgrading the Phone’s Software on page 13

•Determining Which Endpoint Handles a Call on page 18

•Understanding Microphone and Speaker Behavior on page 19

To troubleshooting any issues with the phone, refer to Troubleshooting Your

Phone on page 21.

Before You Begin

Before you begin, familiarize yourself with the contents of the basic phone

package and any accessories you need for your setup.

Note Polycom strongly recommends that you connect the SoundStation IP 7000 to the

LAN using the included network cable and to the Polycom HDX system or Polycom

RealPresence Group system using a Polycom Microphone Array Cable. A LAN

connection enables access to the phone’s the Web Configuration Utility and the

phone to access a provisioning server and a time server.

A provisioning server facilitates software upgrades, language support, configuration

management, and diagnostic logging, which is helpful if troubleshooting is required.

Access to a time server enables display of the current date and time on the phone's

display. For more information, refer to Setting Up a Provisioning Server on page 15.

The Polycom Web Configuration Utility is most suitable for facilitating software

upgrades, configuration management, and access to diagnostic information for

SoundStation IP 7000 phones. For more information on the utility, see the Polycom

Web Configuration Utility User Guide, available from the Polycom UC Software

Resource Center.

Integrating the SoundStation IP 7000 Phone

Parts List

The following items are included in the basic phone package:

•Polycom SoundStation IP 7000 Conference Phone

•7.6m (25ft) Network Cable

•Quick Start Guide

Optional and Required Accessories

You require a Polycom Microphone Array Cable to connect the phone to the

Polycom HDX system or Polycom RealPresence Group system. It is not part of

the basic phone package, but is included in the separate SoundStation IP

7000/Polycom HDX/Polycom RealPresence Group system integration

package. The cable is also available as a separate item.

The following items are optional accessories for the phone:

•External Microphone Kit with two SoundStation IP 7000 analog expansion

microphones

•Two Polycom Microphone Arrays with cables

•Mobile Device Cables (2.5mm and 3.5mm)

•Computer Calling Cable

7.6m (25ft) Network Cable

Quick Start Guide

SoundStation IP 7000 Conference Phone

Note Polycom recommends that you connect Polycom Microphone Arrays only in a

SoundStation IP 7000/HDX or RealPresence Group system integration. Only one

analog expansion microphone can be connected to the phone. The other

microphone connector on the phone must be available to connect to the

Polycom HDX or Polycom RealPresence Group system. If you connect them to the

Polycom HDX or Polycom RealPresence Group system, they will not function.

Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System or Polycom RealPresence Group

System in Unsupported VoIP Environments

•AC Power Kit with a Power Adapter, Regional Power Cord, and Power

Insertion Cable

•Multi-Interface Module package with:

—Multi-Interface Module

—3.6m (12ft) Network Cable (10-pin)

—Power Adapter

—Regional Power Cord

•Polycom Touch Control

Supported SoundStation IP 7000, Polycom HDX, and Polycom RealPresence

Group System Software Interoperability

To operate your phone in this environment, Polycom recommends that you

run the most recent combination of software on the phone and the

Polycom HDX system or Polycom RealPresence Group system. Refer to the

latest Release Notes for your phone and system for specific compatibility

requirements and recommendations. You can find the Release Notes on the

SoundStation IP 7000 Video Integration with HDX Series and RealPresence

Group Series Support page.

Otros manuales para SoundStation 7000

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Sistema de conferencias de Polycom

Polycom

Polycom HDX 9001 Manual de instrucciones

Polycom

Polycom QSX Manual de usuario

Polycom

Polycom RealPresence Group Series Manual de servicio

Polycom

Polycom CX5100 Manual de servicio

Polycom

Polycom V500 Manual de servicio

Polycom

Polycom VSX 5000 Manual de usuario

Polycom

Polycom RealPresence Centro Manual del propietario

Polycom

Polycom RealPresence Immersive Studio Manual de servicio

Polycom

Polycom VSX Series Manual de usuario

Polycom

Polycom SoundStation 7000 Manual de usuario

Polycom

Polycom IPOWER 9000 Manual de usuario

Polycom

Polycom Real-Time Media Conferencing Platform RMX... Manual de usuario

Polycom

Polycom QSX Manual de usuario

Polycom

Polycom QSX 3725-22370-001/B Manual de servicio

Polycom

Polycom OTX 300 Hoja de instrucciones

Polycom

Polycom RMX DOC2557C Instrucciones de instalación

Polycom

Polycom HDX 9000 Series Manual de usuario

Polycom

Polycom QSX 300 Manual de usuario

Polycom

Polycom SIP 2.2.0 Manual de instrucciones

Polycom

Polycom VSX 3000 Manual de usuario

Polycom

Polycom RealPresence OTX Studio Manual de usuario

Polycom

Polycom VIEWSTATION Instrucciones de uso

Polycom

Polycom ReadiManager LX 100 Manual de usuario

Polycom

Polycom MOBILE RESPONDER 3725-23487-003/A Manual de usuario

Manuales populares de Sistema de conferencias de otras marcas

Kramer

Kramer VIA GO Manual de usuario

AVT

AVT MAGIC AC1 Go Manual de usuario

ProSoft Technology

ProSoft Technology AN-X4-AB-DHRIO Manual de usuario

Sony

Sony PCS-I150 Manual de usuario

Middle Atlantic Products

Middle Atlantic Products VTC Series Manual de usuario

Prentke Romich Company

Prentke Romich Company Vanguard Plus Guía

Speakerbus

Speakerbus iD 712 Manual de usuario

Trelleborg

Trelleborg SafePilot CAT PRO Manual de usuario

Sennheiser

Sennheiser ADN Manual de usuario

ADTRAN

ADTRAN NetVanta 7100 Manual de usuario

AINA

AINA PTT Voice Responder Manual de usuario

Yamaha

Yamaha ProjectPhone PJP-100H Manual de usuario

vissonic

vissonic VLI Series Manual de usuario

Panasonic

Panasonic KX-VC500 Manual de usuario

Poly

Poly Trio 8300 Manual de usuario

Crestron

Crestron Mercury CCS-UCA-SMK Dibujo dimensional

Inmarsat

Inmarsat mini M Manual de usuario

Tenveo

Tenveo ALL-IN-ONE Manual de usuario