Polycom RealPresence Immersive Studio Manual de usuario

4.2.0 |December 2014 |3725-04289-002/A

User Guide

Polycom®RealPresence Immersive

Studio™

language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

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trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States

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All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any

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of Polycom.

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,

Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for

any typographical or other errors or omissions in the content of this document.

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information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and

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damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of

business information), even if Polycom has been advised of the possibility of such damages.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you

have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this

product. The EULA for this product is available on the Polycom Support page for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or

pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may receive

the open source software from Polycom up to three (3) years after the distribution date of the applicable product or

software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive

software information, as well as the open source software code used in this product, contact Polycom by email at

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your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software downloads,

product documents, product licenses, troubleshooting tips, service requests, and more.

Polycom, Inc. 3

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

The Polycom Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Interact with the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

View the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Place and Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Place a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Check the Call Duration Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Dial Passwords or Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Add Participants to a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

In-Call Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Ignore a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

End a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Cancel a Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Use Call Hold and Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Use Microsoft Outlook Calendaring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Join Scheduled Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Show Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Work with Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Hold Effective Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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Before You Begin

Welcome to immersive collaboration with the Polycom®RealPresence Immersive Studio™system. The

RealPresence Immersive Studio system includes the following features:

●High-quality, 1080p60 video with consistent picture characteristics through all viewing angles

●Polycom 3D Voice audio that delivers immersive sound, eliminating perceptible differences between

the sound from remote and in-room participants

●1080p content resolution that you can show on the content or participant displays

This guide explains how to use your touch device to operate your RealPresence Immersive Studio 9-seat

or 21-seat immersive telepresence (ITP) room system.

This guide also describes what you can expect to see on the displays during meetings in the ITP room, and

provides general guidelines for conducting successful meetings.

Additional documentation is available at the Polycom Video Documentation web site.

Get Help

For more information about installing, configuring, and administering Polycom products, refer to

Documents and Downloads at Polycom Support.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information. Participate in

discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom

Community, simply create a Polycom online account. When logged in, you can access Polycom support

personnel and participate in developer and support forums to find the latest information on hardware,

software, and partner solutions topics.

Caution: Read the regulatory information.

Read carefully the Regulatory Information in this guide before using the RealPresence Immersive

Studio system.

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Get Started

Overview

The Polycom®RealPresence Immersive Studio™system is a state-of-the-art visual collaboration tool. With

crisp, clean video and crystal-clear sound, Polycom RealPresence Immersive Studio systems provide

natural video conferencing using the most robust video communications technology.

The RealPresence Immersive Studio system contains a media wall with a free-standing credenza, three

large people displays, and one large content display. The RealPresence Immersive Studio 9-seat system

contains a specialized table to fit nine chairs and optional components: back wall, ceiling acoustic treatment,

and nine chairs.

RealPresence Immersive Studio 9-seat system

Interact with the System

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The RealPresence Immersive Studio 21-seat system contains all of the components in the RealPresence

Immersive Studio 9-seat system with an additional back table to accommodate an additional 12 participants.

RealPresence Immersive Studio 21-seat system

Interact with the System

If you have chosen the optional ceiling cloud and lighting system, the sensor in the ceiling turns the lights

and displays on when you enter the room.

Your touch device enables you to join meetings, place audio and video calls, search the directory, adjust

volume, show content, and select options. Familiar gestures for mobile devices—such as tapping, swiping,

and dragging—make operating the system easy and intuitive. If the RealPresence Immersive Studio system

is in sleep mode, touch the tablet to wake up the system.

View the Home Screen

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View the Home Screen

The RealPresence Immersive Studio Home screen is shown next.

The following table describes information that the Home screen provides.

Home Screen

Icon and Description

Pairing information. Indicates whether a device is paired

with the system, the system name, and IP address.

To display a list of paired guest devices, tap the system

name.

System date and time. If Microsoft Outlook Calendaring is

enabled, you can display a reminder for the next meeting by

tapping the time or date.

View the Home Screen

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Outlook meeting calendar. The Outlook meeting calendar is available only if your system is connected to the

Microsoft Exchange Server.

To display more information about a meeting or to join a meeting, tap the meeting notice.

For more information about connecting to the Microsoft Exchange Server and using Outlook calendaring, refer

to the Polycom RealPresence Immersive Studio Administrator Guide at support.polycom.com.

Tap to display options for placing a call.

Tap to display options for showing content.

Tap to display the view of the local room.

Tap to mute the microphone in the local room.

Tap to display a slider to adjust the volume in the local room.

Home Screen

Icon and Description

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Place and Answer Calls

This section covers video calls, which includes calling into scheduled meetings.

When you tap , the preferred form of dialing a call displays. You will see a dialpad or Contacts. This

setting is configured in the web interface.

Place a Call

Use your system to place a video call in the following ways:

●Select a Favorite or Speed Dial contact that your system administrator has added.

●Search the directory and select a contact if your system is appropriately configured.

●Dial a name or number using the keypad shown next.

To place a call to a Favorite contact:

1Tap .

Place a Call

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2From the Favorites list, tap one or more contacts. Tap if the Favorites list does not

display.

If no favorites are listed, check with your system administrator to determine whether favorites are

configured in your system.

3Tap .

To place a call to a Speed Dial contact:

»On the Home screen, tap the name of the contact. You can swipe left and right to scroll between the

calendar and speed dials when the calendar service is enabled.

Only speed dials are available on the Home screen if calendar service is not enabled.

To place a call to a directory contact:

1Tap .

2Tap the blank dialing area or tap to display the virtual keyboard.

3Type the directory entry name that you want to call.

4Tap .

To place a call by entering a name or number:

1Tap .

2Choose one of the following:

Tap the blank dialing area or tap to display the keypad.

Tap to display the dialpad.

3Enter the number or name of the contact you want to call.

Depending on the capabilities of your system and the system you are calling, the dialing information

could look like one of the following examples.

4Tap .

Note: You might see a different display

Your administrator can configure which screen is displayed next. The following instructions apply to

the default setup; however, you might see a different display.

Dialing Examples

Format Description

123.45.67.89 IPv4 address

2555 E.164 extension for H.323 and SIP

stereo.polycom.com Host name

[email protected] SIP user name

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