Pitney Bowes Da95f Manual

Operator Guide

International English Version

AddressRight

™

DA Series

™

Printer

DA95F

NOTICE

The use of this information by the recipient or others for purposes other

than the repair, adjustment or operation of Pitney Bowes equipment may

constitute an infringement of patent and/or other intellectual property

rights of Pitney Bowes or others. Pitney Bowes assumes no responsibility

for any such use of the information. Except as provided in writing, duly

signed by an officer of Pitney Bowes, no license, either express or

implied, under any Pitney Bowes or any third party’s patent, copyright, or

other intellectual property rights is granted by providing this information.

SV61749 Rev. D

First Edition, August, 2007.

This book may not be reproduced in whole or in part in any fashion or

stored in a retrieval system of any type or transmitted by any means,

electronically or mechanically, without the express written permission of

Pitney Bowes.

We have made every reasonable effort to assure the accuracy and

usefulness of this manual, however we can not assume responsibility

for errors or omissions or liability for the misuse or misapplication of our

products.

Envelope Designer and SmartMailer are registered trademarks of

Pitney Bowes, Inc. Microsoft and Windows are trademarks or registered

trademarks of Microsoft Corporation.

Conforms to the following:

FCC Rules

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to part 15 of the FCC rules. These limits

are designed to provide reasonable protection against interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause

interference to radio communications. Operation of this equipment in a

residential area is likely to cause interference, in which case the user will

be required to correct the interference at his own expense.

For USB interface to a computer, use only a shielded USB cable.

CAUTION: Changes or modifications to this equipment not expressly

approved by the party responsible for compliance could void the

user’s authority to operate the equipment.

It is certified that the Addressing System complies with all

applicable Directives of the European Union.

Use only shielded USB cables for connecting to other devices.

For a formal Declaration of Conformity please contact Compliance

Engineering.

WARNING: This is a Class A product. In a domestic environment this

product may cause radio interference in which case the user may be

required to take adequate measures.

iiiSV61749 Rev. D

Contact Information list

USA Contacts ...........................................................v

Canada Contacts......................................................v

Other Country Contacts............................................v

1 • Introduction

Welcome to the DA95F Printer..............................1-2

Using This Guide ...................................................1-2

System Requirements ...........................................1-2

Getting Help...........................................................1-3

Printer Options.......................................................1-3

Important Safety Notes..........................................1-4

Printer Parts and Locations ...................................1-6

2 • Printer Basics

Printer Features Overview.....................................2-2

Setting Up A Job ...................................................2-4

Printer Driver Software ........................................2-16

Using the Control Panel.......................................2-17

Using the Menus..................................................2-19

Output Stacker ....................................................2-28

Optional Power Stacker.......................................2-28

3 • Printer Maintenance

Replacing the Ink Cartridge(s) ..............................3-2

Removing the Old Ink Cartridge(s) .......................3-2

Installing New Ink Cartridge(s) ..............................3-3

Replacing the Bulk Ink Cartridge(s) ......................3-4

Installing New Bulk Ink Cartridge(s) ......................3-5

Performing a Print Head Alignment ......................3-6

Preventive Maintenance ......................................3-13

Print Quality Problems.........................................3-13

Cleaning the Wipers ...........................................3-14

Purging the Print Head ........................................3-15

Prolonging the Life of Print Cartridges ................3-16

Table of Contents

iv SV61749 Rev. D

Cleaning the Sensors .........................................3-17

Cleaning the Exit and Entry Idler Rollers ............3-18

Cleaning the Transport Belts, Rollers and

Printer Deck ........................................................3-18

Setting the Separators to Account for

Normal Wear .......................................................3-19

4 • Troubleshooting

Important Note About Error Codes ........................4-2

Error Codes ...........................................................4-3

Problems and Solutions.........................................4-4

Feed Problems ......................................................4-4

Print Quality Problems...........................................4-6

Interface Problems ................................................4-8

Motor Problems .....................................................4-8

Memory Problems .................................................4-9

Appendix A • Specifications

Equipment Specifications .................................... A-2

Material Specifications ......................................... A-5

Appendix B • Delivery Point Bar Coding

Delivery Point Bar Coding (US markets only)....... A-2

ZIP+4+2 (11 digit bar code) ................................. A-2

ZIP+4+3 (12 digit bar code)................................. A-2

vSV61749 Rev. D

Contact Information list

USA Contacts

Product Name - DA95F

• For frequently asked questions, go to: www.pb.com and click on

Customer Support.

• To place requests for service or training, go to: www.pb.com and

click on My Account.

• To order supplies and accessories, call the Supply Line™ at:

1.800.243.7824 or go to: www.pb.com and click on Online

Store.

• To view and pay invoices online, go to: www.pb.com and click on

My Account.

• To view inventory, go to: www.pb.com and click on My Account.

• To view material safety data sheets, call the Pitney Bowes

Supply Line™ at: 1.800.243.7824 or go to: www.pb.com and

click on Customer Support.

• For direct questions, call: 1.800.522.0020. Customer Service

Representatives are available Monday through Friday, 8:00 AM

- 8:00 PM ET.

Canada Contacts

Product Name - DA95F

• For frequently asked questions or to order supplies, go to:

www.pitneybowes.ca

• For direct questions, call: 1.800.672.6937. Customer Service

Representatives are available Monday through Friday, 8:30 AM

- 4:00 PM ET.

Other Country Contacts

Contact information is given in a separate publication supplied with

the product.

Contact Information List

vi SV61749 Rev. D

1-1SV61749 Rev. D

1 • Introduction

The DA95F is a versatile, easy-to-use, high speed desktop

printer designed for addressing applications. This chapter

explains what's in this guide, and tells you how to order

supplies and where to get more information about using your

DA95F.

In this Chapter:

Welcome to the DA95F Printer...........................................1-2

Using This Guide ................................................................1-2

System Requirements ........................................................1-2

Getting Help........................................................................1-3

Online Help ..................................................................1-3

Printer Options....................................................................1-3

Important Safety Notes.......................................................1-4

Other Informational Cautions .......................................1-5

Printer Parts and Locations ................................................1-6

1 • Introduction

1-2 SV61749 Rev. D

Welcome to the DA95F Printer

The DA95F ink jet printer is a desktop printer used to print

addresses, graphics and other information, on a wide range of

material of various sizes, construction and composition. You can

define the font, placement, barcode characteristics, and print quality

for your addresses.

Using This Guide

Refer to this guide for information about printer setup, operation and

troubleshooting. It is divided into the following chapters:

Chapter 1, Introduction - Contains an overview of the Operator

Guide, help resources, safety information, as well as printer parts

and locations.

Chapter 2, Printer Basics - Explains how to set up your printer to

run a job.

Chapter 3, Printer Maintenance - Describes how to keep the printer

clean and functioning properly.

Chapter 4, Troubleshooting - Contains a list of possible problems

and their solutions.

Appendix A, Specifications - Provides hardware and material

specifications. Your printer will run at it's best when your material

conforms to our specifications.

Appendix B, Glossary - Explains the meanings of common terms

used with address printing equipment.

Index - Provides a quick guide to finding topics in this book.

System Requirements

In order to operate the printer with your computer, your system must

meet the following requirements:

CPU: Pentium III 500 MHZ or greater,

Memory: 500 MB minimum

Operating System: Windows 2000/XP or Windows Server 2003

Printer Cable: USB or on a LAN with Ethernet patch cable.

Introduction • 1

1-3SV61749 Rev. D

Getting Help

As you use your printer, there may be times when you need help

to solve a specific application problem, or you may want additional

information about printer operation.

Refer to the Contact Information List at the front of this guide for

more information or in the separate contact sheet supplied with your

printer.

Online Help

The Print Driver for your printer has a built-in help system. To get to

the help system for the printer driver, click on properties from within

the print dialog box. To get a description of any of the items in that

dialog box right-click on the item to access the What's This? help

button. Click the What's This? help button to view an explanation of

the item in question.

If you're using programs such as Envelope Designer™or

SmartMailer™, press the F1 key while you're using the program

to display information about the open screen. Select the Help

menu to display a list of topics or search for a term. Refer to the

documentation supplied with these programs for more information.

NOTE: The availability of software varies by country. Refer to your

printer supplier for details of software available to you.

Printer Options

There are several options available for your addressing printer, such

as ink drying equipment which may reduce smudging on glossy

stock, stackers, and envelope designing software.

NOTE: The availability of software and product varies by country.

Refer to your supplier for availability details in your country.

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