Pitney Bowes PitneyShip Cube AX00 Manual de usuario

Shipping & Mailing

Shipping Label Printer

PitneyShip™ Cube

AX00

User Guide

US English Edition

SV63411 Rev. A

June 16, 2023

retrieval system of any type or transmitted by any means, electronically or mechanically, without the

express written permission of Pitney Bowes.

The use of this information by the recipient or others for purposes other than the training of customers

on Pitney Bowes equipment may constitute an infringement of intellectual property rights of Pitney

Bowes, and Pitney Bowes assumes no responsibility for any such use of the information.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual.

However, we cannot assume responsibility for errors or omissions or liability for the misuse or

misapplication of our products.

Except as provided in writing, duly signed by an officer of Pitney Bowes, no license either express or

implied, under any Pitney Bowes or third party’s patent, copyright or other intellectual property rights is

granted by providing this information.

PB Postage™ is a trademark of Pitney Bowes Inc.

The PitneyShip Cube User Guide is designed to assist in the daily operations of the printer and scale.

Use this book as a reference, as it includes system operating procedures.

Version History

Document Part Number Release Date Comments

SV63411 Rev. A June 16, 2023 First release of guide.

Other Resources

Visit the Pitney Bowes support site for other resources that may be helpful when working with the

PitneyShip Cube.

https://www.pitneybowes.com/us/support/products/pitneyship-cube-support.html

About this Book

Pitney Bowes User Guide June 2023 3

1 - Installation

Installing your PitneyShip Cube 8

Installing PitneyShip Cube on a Windows PC using a USB connection (new user) 9

Installing PitneyShip Cube on a Windows PC using a wireless connection (new user) 15

Installing PitneyShip Cube on a Windows PC using a USB connection (existing user) 22

Installing PitneyShip Cube on a Windows PC using a wireless connection (existing user) 28

Installing PitneyShip Cube on a Mac using a USB connection (new user) 34

Installing PitneyShip Cube on a Mac using a wireless connection (new user) 40

Installing PitneyShip Cube on a Mac using a USB connection (existing user) 46

Installing PitneyShip Cube on a Mac using a wireless connection (existing user) 52

Installing PitneyShip Cube on a mobile device (new user) 58

Installing PitneyShip Cube on a mobile device (existing user) 64

2 - Connectivity

Reconnecting your PitneyShip Cube to the PitneyShip mobile app 71

3 - Downloads and Drivers

Installing the PitneyShip Cube driver on an additional computer 74

Table of Contents

Pitney Bowes User Guide June 2023 4

4 - Feeding and Jamming

Clearing a label jam on the PitneyShip Cube 78

5 - Maintenance

Changing the label roll on the PitneyShip Cube 80

6 - Printing

Printing a test label using the PitneyShip Cube with the PitneyShip mobile app 82

7 - Product Information

Understanding your printer LED light codes for the PitneyShip Cube 84

8 - Scales and Weighing

Using the PitneyShip Cube scale with the PitneyShip mobile app 87

Zeroing the scale on the PitneyShip Cube 87

9 - PitneyShip mobile app

Installing the PitneyShip mobile app App 89

Refilling postage in the PitneyShip mobile app 89

Creating a Shipping Label in the PitneyShip mobile app 90

Importing an address using your mobile device camera in PitneyShip Mobile 92

Adding an Address to the Address Book in the PitneyShip mobile app 92

Editing an Address in the PitneyShip mobile app 93

Deleting an Address from the Address Book in the PitneyShip mobile app 93

Tracking a Shipment in the PitneyShip mobile app 94

Connecting your Amazon store to the PitneyShip mobile app 94

Connecting your eBay store to the PitneyShip mobile app 95

Pitney Bowes User Guide June 2023 5

Connecting your Shopify store to thePitneyShip mobile app 96

Changing your PitneyShip subscription using the PitneyShip mobile app 97

10 - Safety

Important Safety and Compliance Information for Your Printer and Scale 99

Pitney Bowes User Guide June 2023 6

1 - Installation

In this section

Installing your PitneyShip Cube 8

Installing PitneyShip Cube on a Windows PC using a

USB connection (new user) 9

Installing PitneyShip Cube on a Windows PC using a

wireless connection (new user) 15

Installing PitneyShip Cube on a Windows PC using a

USB connection (existing user) 22

Installing PitneyShip Cube on a Windows PC using a

wireless connection (existing user) 28

Installing PitneyShip Cube on a Mac using a USB

connection (new user) 34

Installing PitneyShip Cube on a Mac using a wireless

connection (new user) 40

Installing PitneyShip Cube on a Mac using a USB

connection (existing user) 46

Installing PitneyShip Cube on a Mac using a wireless

connection (existing user) 52

Installing PitneyShip Cube on a mobile device (new

user) 58

Installing PitneyShip Cube on a mobile device

(existing user) 64

Installing your PitneyShip Cube

Your PitneyShip Cube can be installed on a Windows PC, Mac, and mobile device. If you are

connecting your PitneyShip Cube to a Windows PC or a Mac, you are given the option to connect via

USB cable or Wi-Fi. If you are connecting your PitneyShip Cube to a mobile device, you will connect

using Wi-Fi. Select an installation article below to see detailed step-by-step instructions for your

preferred installation.

lInstalling your PitneyShip Cube using a PC

lInstalling your PitneyShip Cube using a Mac

lInstalling your PitneyShip Cube using your mobile device

Installing your PitneyShip Cube using a PC

If you are new to PitneyShip, select your preferred connection method:

lInstalling PitneyShip Cube on a Windows PC using a USB connection as a new PitneyShip user

lInstalling PitneyShip Cube on a Windows PC using a wireless connection as a new PitneyShip

user

If you are an existing PitneyShip user, select your preferred connection method:

lInstalling PitneyShip Cube on a Windows PC using a USB connection as an existing PitneyShip

user

lInstalling PitneyShip Cube on a Windows PC using a wireless connection as an existing

PitneyShip user

Installing your PitneyShip Cube using a Mac

If you are new to PitneyShip, select your preferred connection method:

lInstalling PitneyShip Cube on a Mac using a USB connection as a new PitneyShip user

lInstalling PitneyShip Cube on a Mac using a wireless connection as a new PitneyShip user

If you are an existing PitneyShip, select your preferred connection method:

lInstalling PitneyShip Cube on a Mac using a USB connection as an existing PitneyShip user

lInstalling PitneyShip Cube on a Mac using a wireless connection as an existing PitneyShip user

1 • Installation

Pitney Bowes User Guide June 2023 8

Installing your PitneyShip Cube using your mobile device

lInstalling PitneyShip Cube on a mobile device as a new PitneyShip user

lInstalling PitneyShip Cube on a mobile device as an existing PitneyShip user

Installing PitneyShip Cube on a Windows PC using a

USB connection (new user)

These instructions will guide you through a first-time installation of your PitneyShip Cube on a

Windows PC as a new PitneyShip user. These instructions are for users wanting to connect their

PitneyShip Cube using a wired USB cable connection.

1. Opening the box and unpacking

2. Creating your PitneyShip account

3. Connecting your PitneyShip Cube

4. Performing a test print

Opening the box and unpacking

Pitney Bowes User Guide June 2023 9

1 • Installation

1. Unpack the device and remove the protective scale spacers.

1 • Installation

Pitney Bowes User Guide June 2023 10

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