Philips Satin Lady Shaver Manual de usuario

Troubleshooting

Philips Satin Lady Shaver

My skin is irritated afterusing my Philips Satin Lady Shaver

If your skin feels itchy or red after using your Philips Lady Shaver, try our tips below to solve

this issue yourself.

Check the shaving head

A dirty or damaged shaving head can be harmful to your skin. Always check your shaving or

trimming head before use to make sure that it is clean, in good condition and not damaged

or worn out. A damaged shaving head will cause declining product performance or even skin

irritation. Protect the foil by attaching a cap or comb during storage. If it is damaged order a

replacement immediately from our website or contact us for further support.

Use the shaver on clean skin

Using your Philips Lady Shaver on dirty or oily skin may cause irritation. Make sure that

your skin is clean, dry and free from grease before shaving.

Use on permitted areas

The Philips Lady Shaver is intended to shave hair in the bikini area, legs and underarms.

Only use it in intimate areas (the outside and inside of the outer labia) with the trimming

comb attached to the shaving head. We do not recommend using it on your face.

Please refer to the video below or the user manual for detailed instructions on how to safely

use your Lady Shaver.

Use the right shaving techniques

It is very important to use the proper shaving technique to get the best results and to avoid

irritation. While shaving, tightly pull your skin with one hand and slowly move the shaver

against the direction of hair growth. Make sure that your shaving or trimming head is in full

contact and flat on the skin. Do not press it too firmly on your skin, be gentle and move the

shaver slowly. Please refer to the video below for more information on using the right

shaving techniques.

Allow adjustment time and pre-treat skin

When you have not used your shaver for a while, it is normal that some skin irritation

occurs. Also, the skin in sensitive areas can react. Your skin may need to readjust to the

shaving process. Allow your skin some adjustment time. Try shaving before going to bed so

that your skin has time to rest overnight.

Tips:

•Clean your skin before your start.

• We advise that you exfoliate your skin 1 day before shaving to remove the dead skin

around your hair follicles and make it easier to remove hair.

• Try to avoid "over-doing" an area. So, do not go over the same spot too many times.

• Do not rub your skin dry after cleaning; pat it dry instead.

Use a clean shaving foil

Always check the head of your Lady Shaver to make sure that it is clean before you use it. If

it is not clean, make sure that you clean it. Turn off the product and remove the comb if it

was attached. Rinse the comb with water. Pull the shaving foil out of the shaver head and

rinse the shaving foil unit with lukewarm running tap water. Shake off the excess water and

completely air-dry the shaving foil head before attaching it back to its body. For detailed

cleaning instructions for your particular Lady Shaver model, refer to your user manual.

Also, make sure that your skin is clean and dry before shaving.

Is it safe to use a shaving foil on my entire body?

If you are curious about how safe it is to use a shaving foil on your body, please see the

information below.

All Philips products consisting of a shaving foil are skin friendly. Philips is not a

dermatological authority and cannot give skin, hair or nail advice on individual cases.

Before using a Philips product with a shaving foil, it is good practice to visually check the

device to ensure that the shaving foil is still intact. Replace the foil immediately when it is

damaged.

You can use the shaving foil to trim and shave your body hair below the neckline, for

example armpits, arms, legs and pubic area (with a trimming comb). We do not recommend

using it on your face or head because you will not get desired results and it may also damage

your skin.

Some products come with additional attachments to use on sensitive areas, like your pubic

region. You can find more information about using these attachments this in your user

manual or you can contact us.

If you are still unsure about using Philips devices with a shaving foil, please consult your

doctor or healthcare professional who can examine whether your skin is suitable for this

type of hair removal device.

Aftercare

If you are a first-time user or have very sensitive skin, a little bit of irritation is possible and

nothing to worry about. This goes away with time. We recommend applying a mild and

alcohol-free moisturising cream after shaving. If the irritation lasts longer than 3 days, then

please consult your doctor.

Shaving head is impaired

It is essential to check that the shaving head is not dirty, damaged or worn out. A faulty

shaving head will cause declining product performance or even skin irritation. If it is

damaged, it needs to be replaced immediately.

Before use, check the device for:

1. Damage to the shaving element (dents or holes)

2. Loose shaving foil (unhooked on one end)

3. Pollution of the shaving element

4. Poor lubrication of the shaving element

Thoroughly clean the shaver head

Clean your lady shaver to remove any blocked hair or debris. These traces can prevent the

device from switching on or operating correctly. After each use, blow off any remaining hair

on the shaving head. Turn the device on and rinse the shaving head under the tap.

If the performance of the device is still lacking, a thorough clean can help. Thoroughly clean

your device by following the instructions below:

1. Make a small mild soap bath. Remove the shaving head from the device and soak it in

the bath for 10 minutes.

2. Re-attach the shaving head to the handle. Turn the device on and return the shaving

head to the soap bath for a few seconds.

3. Turn the device off. Remove the foil (see image below) from the shaving head and

rinse all of the parts thoroughly with clean water.

4. Allow the parts to air-dry then reassemble the shaving head.

5. Lubricate the shaving head foil with a few drops of sewing machine oil. Keep the

device upright and turn it on for a couple of seconds. Wipe off the excess oil from the

foil/trimmers.

6. Safely store your product and protect the foil from outside pressure or impacts by

attaching a cap or comb.

My Philips Satin Lady Shaver is not working

If your Philips Lady Shaver is not working or removing your body hair properly, try our

troubleshooting advice to solve this issue yourself. If you have tried the troubleshooting tips

provided and are still not satisfied with the performance of your Philips Lady Shaver, then

please contact us for further help.

Shaving head is dirty or blocked

It is important to check that the shaving head is not dirty, damaged, or worn out. This will

cause declining product performance or even skin irritation. If it is damaged it needs to be

replaced immediately. Your lady shaver requires regular cleaning to function properly. Hair

or debris can get stuck in the device and affect its performance. Clean well after each use and

rinse off hairs or debris completely after use. Protect the foil by attaching a cap of comb

during storage.

It could be that the foil of your device is blocked by hair or debris. This can prevent the

device from switching on or running properly. Clean your device by following the

instructions below:

Turn off the product and remove the shaving foil head by (holding it by the plastic housing)

and pulling it off the product. Rinse the hair chamber on top of the handle.

Rinse the foil 30 sec under lukewarm water. Allow to air dry completely. Reattach the

shaving foil head by snapping it back (‘click’) onto the product.

Use the right shaving techniques

It is very important to use the proper shaving technique to get the best results and to avoid

any pain or irritation. While shaving, tightly pull your skin with one hand and slowly move

the shaver against the direction of hair growth. Make sure your shaving or trimming head is

in full contact and flat on the skin. Do not press it too firmly on your skin, be gentle and

move the shaver slowly.

Wet and dry use

The Philips Lady Shaver is designed to be used both wet and dry. Please see the

recommendations below to help guide you to a smooth hair removal session.

Dry use

We recommend for most products to use in dry conditions, as wet hair tends to stick more

to the skin.

Also, if you are looking for a convenient or on the go session, try using on dry skin. Be

certain that your skin is clean and completely dry before using the appliance.

Wet use

For a comfortable feeling and smooth movements, you may use the appliance on wet skin.

During wet use, rinse the head regularly to remove hairs and ensure that it continues to

glide smoothly over your skin. Make sure your skin is completely wet with water. Do

consider wet hairs tend to stick more to the skin, performance may be better on dry skin.

Gently pat your skin dry after use.

After use

As after-care, gently apply an (alcohol-free) Aloe Vera cream/lotion or moisturiser, for its

cooling and soothing properties, on your skin.

Also, allow some adjustment time and give the skin time to recover in-between sessions.

Shave in the evening, to allow your skin to settle during the night and have smooth legs the

next day

Use the right attachments

If your lady shaver comes with a skin stretching cap, try putting it on the shaving head. This

attachment makes the hair on your skin stand upright, making them easier to remove.

Lady Shaver is not charged

It could be that your shaver is not charged properly, so it does not have enough power to

perform well.

Make sure that you charge your lady shaver long enough. Some models require 10 hours of

charging, while other models only need 1 hour. You can find this information in the user

manual or the product leaflet.

Also keep in mind that for safety reasons the wet and dry lady shavers can only be used

cordless. Always unplug your Philips Lady Shaver before use.

Device is plugged in

Most wet and dry lady shavers can only be used cordless. For safety reasons, these lady

shavers do not switch on while they are connected to an electric socket. Unplug your lady

shaver from the main switch and try turning it on again.

The power outlet is not working

Make sure that the power outlet where you are charging or running your lady shaver on, is

working. Try charging or running the lady shaver in a different electric socket to see if this

works.

The power cable is not connected properly

Make sure the power cable is completely inserted in the small socket at the bottom of the

lady shaver.

Not using the original charger or cable

Make sure that you are using the original Philips charger and/or cable which came with

your lady shaver. If you do not have the original charger or cable anymore then you can buy

a new one from our Philips web shop.

Overload protection is activated

The overload protection can also be activated if you press your lady shaver too hard against

your skin. Be gentle and just glide it over your body.

Overheat protection is activated

It may be that the overheat protection on your lady shaver has been activated. When this

happens, you will see red lights flashing on your lady shaver and it will stop working.

In this case, let the lady shaver cool down and turn it back on after a minute or so. If it still

does not turn on and the red lights start flashing again, it means it has not cooled down

properly and you should wait a bit longer.

If you have tried the advice above, but your lady shaver still does not work, then please

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