Panasonic VoiceSonic VB-9411AD Instrucciones de montaje

Operation

Installation

Programming

Installation

Programming

Operation

www.voicesonic.com

Phone: 877-289-2829

Panasonic Telephone Systems

Panasonic VB-9411AD

Panasonic VB-9411AD, VB9411AD, VB 9411AD, 9411AD

The information in this document is subject to change without notice and should not be construed as

a commitment by the Matsushita Communication Industrial Co., Ltd. (MCI). Furthermore, MCI

reserves the right, without notice, to make changes to equipment design as advances in engineering

and manufacturing methods warrant.

The software and hardware described in this document may be used or copied only in accordance

with the terms of the license pertaining to said software or hardware.

Reproduction, publication or duplication of this manual, or any part thereof, in any manner, me-

chanically, electronically, or photographically is prohibited without permission of the Matsushita

Communication Industrial Co., Ltd. (MCI).

O-1

Table of Contents

TABLE OF CONTENTS

Important Information O-4

Overview O-4

InThis Manual O-5

Icons and Abbreviations......................................................................... O-5

Introduction O-6

Important Information Before Use ......................................................... O-6

Parts and Features .................................................................................. O-8

Adjusting Display Contrast and Volume Level..................................... O-10

LCD Display Contrast (Telephones with Alphanumeric LCD Only) .......

O-10

Ringing Volume ........................................................................... O-10

Speaker Volume .......................................................................... O-10

BGM Volume ............................................................................... O-10

Making an Exchange Line Call O-11

Making a Call............................................................................................ O-11

Using the LINE Key ..................................................................... O-11

Line Group Dial ............................................................................ O-12

Prime Line Preference ................................................................. O-12

Direct Exchange Line Access ...................................................... O-12

Dial Exchange Line Access ......................................................... O-13

On-Hook Dial ............................................................................... O-13

Last Number Redial ................................................................................. O-14

Save Dial................................................................................................... O-14

Speed Dial ................................................................................................ O-15

ONE-TOUCH Key (Personal Speed Dial).................................... O-15

System Speed Dial ...................................................................... O-16

LCR ........................................................................................................... O-16

OPERATION

INSTRUCTIONS

O-2

Table of Contents

Making an Intercom Call O-17

Tone Call .................................................................................................. O-17

Voice Call ................................................................................................. O-17

Paging....................................................................................................... O-18

Message Wait........................................................................................... O-19

Call Wait (Camp-On)................................................................................ O-21

Answering a Call O-22

Auto Answer ............................................................................................ O-22

Handsfree Answer Back, Intercom ........................................................ O-22

Handsfree Answer, Speakerphone ........................................................ O-22

Call Pick-up .............................................................................................. O-23

Group Call Pick-up....................................................................... O-23

Direct Call Pick-up ....................................................................... O-23

Hold andTransfer O-24

Exclusive Hold ......................................................................................... O-24

Exchange Line Hold..................................................................... O-24

Intercom Hold .............................................................................. O-24

System Hold............................................................................................. O-25

Supervised Transfer................................................................................ O-25

Unsupervised Transfer ........................................................................... O-25

Trunk-to-Trunk ......................................................................................... O-26

External Conference................................................................................ O-26

Intercom Three Party Conference.......................................................... O-27

Intercom Transfer .................................................................................... O-27

Other Useful Features O-28

FF Key....................................................................................................... O-28

Privacy Release ....................................................................................... O-29

Sending a Timed Break Signal ............................................................... O-29

Alarm ........................................................................................................ O-29

No-Answer................................................................................................ O-30

DND (Do-Not-Disturb) .................................................................. O-30

Absence Message ....................................................................... O-30

Call Forward ................................................................................ O-31

Follow Me .................................................................................... O-33

Manager/Secretary Working ........................................................ O-34

Call Barring .............................................................................................. O-35

Class of Service ........................................................................... O-35

Station Lock Out .......................................................................... O-35

Verified ID Code .......................................................................... O-36

O-3

Table of Contents

Assignment O-37

Extension Assignment............................................................................ O-37

FF Key ......................................................................................... O-37

One-Touch Key (Personal Speed Dial) ....................................... O-39

Administrator’s Phone Assignment ...................................................... O-41

Extension Name .......................................................................... O-41

System Speed Dial ...................................................................... O-42

Absence Message ....................................................................... O-44

Call Wait, Message Wait .............................................................. O-44

ID Code for Station Lock Out ....................................................... O-45

Changing Date and Time ............................................................. O-46

Alphanumeric Character Assignment ................................................... O-47

Operator Features O-48

Operator’s Phone .................................................................................... O-48

Day / Night Mode Switching ................................................................... O-48

Temporary Mode Change (Lunch Mode)..................................... O-49

Recall Timer for Operator ....................................................................... O-49

DSS Console ............................................................................................ O-49

Optional Features O-50

External Paging ....................................................................................... O-50

Power Failure ........................................................................................... O-50

Sensor ...................................................................................................... O-50

Doorphone ............................................................................................... O-51

Door Opener............................................................................................. O-51

Background Music (BGM)....................................................................... O-52

Headset Connection................................................................................ O-52

DISA OGM Unit (VAU) ............................................................................. O-53

Call Logging............................................................................................. O-54

Index O-55

O-4

Important Information/Overview

Important Information

Please observe the following guidelines for installation and use.

1. Install the main unit properly.

(For details about installation, refer to Installation Manual.)

2. Do not use the telephone near sources of electric ‘noise’ such as fluorescent lamps, air conditioners,

washing machines, TV sets or radios.

3. Telephone should not be exposed to direct sunlight, extreme temperature, moisture, strong vibrations,

or greasy or dusty environments.

Operating temperature : 0°C to 40°C

Operating humidity : 30% to 80%

4. Never attempt to insert wires, pins, or similar objects in the vents or openings of the telephone set.

5. Never clean the telephone with benzene, paint thinner of other solvent materials to clean. Instead,

wipe with a soft cloth.

6. Do not move the unit without consulting your dealer/installer.

7. Installation of the telephone system close to welding equipment or a broadcasting material may cause

interference.

WARNING

Do not remove the cover of the Central Control Unit or key telephone. It may cause electrical

shock and expose equipment operating at high temperature.

For installation and wiring, contact your dealer.

IMPORTANT

1) This is a class A product. In domestic environment this product may cause radio interference

in which case the user may be required to take adeguate measures.

2) This apparatus must be installed in accordance with BS6701 and general approval

NS/G/23/L/100005. This is a condition of the approval and any installation which does not

comply with the above will invalidate the approval status of that particular installation.

3) This equipment requires a maintenance contract issued by a maintainer holding BSI approval.

This is a statutory requirement.

Overview

Thank you for purchasing the Panasonic SBS Key Telephone System. The SBS is designed, using state-of-

the-art technology, to provide you with a telephone system perfectly tailored to the needs of today’s business

communications.

The SBS allows connection of both key telephones and Single Line Telephones. The system ranges from

an initial configuration of 2 lines and 8 extensions up to a maximum of 4 lines and 16 extensions to meet the

special needs of small businesses, with optional expansion cards.

Panasonic offers you a valuable feature in a system for this size: hybrid ports in the initial configuration.

This allows you to connect Single Line Telephones. With this feature, your answering machines, modems,

fax machines, etc., can easily be integrated into the system.

The Panasonic SBS provides you with the complete answer to efficient business communications as well as

the best return on your investment.

O-5

In This Manual

This manual consists of the following chapters:

Introduction:

Describes important information for the

system. Before using the system, please

read this chapter.

Making an Exchange Line Call:

Describes useful features for when you

make an Exchange Line call.

Making an Intercom Call:

Describes useful features for when you

make an intercom call.

Answering a Call:

Describes useful features for when you

answer a call.

Hold and Transfer:

Describes useful features for when you

want to transfer a call to an extension.

Other Useful Features:

Describes additional useful features.

In This Manual

Icons and Abbreviations

Listed below are icons used in this manual:

Indicates the feature which can be programmed to an FF key.

PGM

Indicates the feature requires system programming. Refer to “Programming Instructions” for

more details.

Listed below are abbreviations used in this manual:

ABM ........... Absence Message

BGM ...........Background Music

CCU ........... Central Control Unit

CDR ........... Calling Detail Record

(Same as Call Logging)

CF .............. Call Forward

CW .............Call Wait

DISA ........... Direct Inward System Access

DND ........... Do-Not-Disturb

DPSLT ....... Dial Pulse Type SLT

DSS ............ Direct Station Selector

DT .............. Dial Tone

DTMF ......... Dual Tone Multi-Frequency

EXT ............ Extension

FF key ........Flexible Function key

IDT ............. Intercom Dial Tone

INT ............. Intercom

LCD ............ Liquid Crystal Display

LCR ............ Least Cost Routing

LED ............ Light Emitting Diode

LRB ............ Loud Ringing Bell

MCO ........... Pooled Trunk (Line) Access

MFSLT ....... DTMF (Tone) Type SLT

MOH ........... Music On Hold

OGM .......... Out Going Message

ODT ........... Exchange Line Dial Tone

PFU ............ Power FailureTransfer Unit

PSD ............ Personal Speed Dial

SLT ............ Single Line Telephone

SMDR ........ Station Message Detail Recorder

SSD ............ System Speed Dial

TRS ............ Toll Restriction (Call Barring)

TTY ............ Teletypewriter

VAU ............ DISA OGM Unit

Assignment:

Describes operations for assigning various

features.

Operator Features:

Describes useful features for use with the

attendant’s phone.

Administrator’s Phone:

Describes various settings for the entire

system. These settings can be made only

with the administrator’s phone.

Single Line Telephone (SLT):

Describes features for use with the SLT.

Optional Features:

Describes optional features available with

the system.

O-6

Introduction

Important Information Before Use

Please read this information before proceeding to a further part of this manual.

1. Port and its usage

Ports which is available with SBS is shown below.

2. Description of port types

Interconnection circuits should be such that the equipment continues to comply with the requirements of

4.2 of EN41003 for TNV circuits and 2.3 of EN60950 for SELV circuits after making connections between

circuits.

3. Port types and call paths between ports

Call paths can be established between following ports.

PA1 PA1

PA1

ITS

PA1 1AS

4. Port to port loss and associated cable loss for each port

Port to port losses and associated cable losses are as follows.

Port Type

PA1

1AS

ITS

Port usage

2-wire PSTN exchange line without DDI

2-wire PBX extension

Loop calling unguarded clearing

MF tone or loop disconnect signalling

Timed break recall

2-wire analogue speechband apparatus

MF tone or loop disconnect signalling

Timed break recall

Panasonic SBS key telephone

Type of circuit

TNV

SELV

Port description

Analogue PSTN Port

Port for power failure

Port for Single Line Telephone

Port location

Exchange Line Port of the Central

Control Unit (VB-9150UK)

Exchange Line Port of expansion

cards (VB-9260UK,VB-9261UK)

Power Failure Port of the Central

Control Unit

Extension port 7, 8 of the Central

Control Unit (VB-9150UK)

Extension port 1 to 8 of expansion

cards (VB-9261UK,VB-9262UK)

Introduction

Call path

PA1 < > 1AS

Port to port loss

1dB

Associated cable loss

0dB to 1dB

1AS PA1

1AS 1AS

1AS ITS

ITS ITS

ITS 1AS

ITS PA1

O-7

Introduction

Call path

PA1 > ITS

PA1 > 1AS

5. Cabling Requirement

Cabling between the Central Control Unit (CCU) and each Panasonic key telephone must be four wire,

and between the CCU and each 2/3 wire apparatus shall be two wire, 0.5mm diameter copper conductor

cable and terminated with LJU, slave socket for Panasonic key telephone and master socket for 2/3 wire

apparatus.

Cable length from the CCU to each extensions should comply with following requirements.

Also cabling from TJF which is not a part of Panasonic system, normally supplied by PTO to the CCU

shall comply with following requirement.

6. Over voltage protection

Surge absorber is fitted to exchange line ports (PA1) and extension ports (1AS) of the system.

If extension cable extends between buildings, surge arresters should be fitted at the point of entry and exit

at both ends of the cable.

7. PBX register recall

SBS can be connected to the extention ports of approved PBXs (piggy backing).

SBS extension ports also connect to the exchange line ports of approved call routing system to work as

host PBX system.

Timed break recall is available to work with another call routing apparatus.

8. Ring eqivalent number (REN)

REN for exchange line port (PA1) is 3.

9. Line feeding

Line feeding from 1AS ports to telephones is derived internally from SBS the Central Control Unit (CCU).

The SBS is not a through-fed system.

Maximum 30mA current is supplied to extension apparatus.

10. Recommended extension apparatus

When using separately approved extension apparatus, any UK approved 2 wire apparatus can be used.

But in order to maximize the benefit Panasonic recommend the apparatus with MF signalling and timed

break recall.

11. Call path delay

Call path delay for each speech direction is as follows.

12. In the event of power failure

A battery installed inside of the Central Control Unit (CCU) will back up full operation of SBS for approxi-

mately 15 to 30 minutes (depends on call traffic condition).

When the battery is exhausted up, an exchange line is switched over to power fail telephone socket,

which is installed adjacent to the CCU.

Connect ordinary telephone to originate and receive calls.

Max. cable resistance

40 ohms (loop)

100 ohms (loop)

Cable length

Max. 240m

Max. 600m

Cabling

CCU to ITS

CCU to 1AS

Max. delay

1000uS

Max. delay

1000uS

Call path

ITS > PA1

1AS > PA1

O-8

Introduction

Parts and Features

VB-9411ADSUK Key Telephone with a Speaker and Display

qHandset For speaking and listening.

wBuilt-In Speaker For ringing, or listening to tone and voice calls.

eDial keys For dialing telephone numbers and programming.

rFL/R key For sending the Timed Break signal while talking on an exchange

line.

tREDIAL key For redialing the last exchange line number dialed.

yMEMORY key For assigning speed dial numbers and making exchange line calls with SSD

codes.

MIC

9101112

DND/CF

INT

123

456

789

FL/R

LINE ¥VOLUME £

MIC

CONF

1234

REDIAL

MEMORY

ON/OFF

HOLD

GHI

PQRS

JKL

TUV

ABC DEF

MNO

WXYZ

e!7 !0

!8 !9

!1!2

(95)

(96)

(97)

(98)

(99)

(90)

(91)

(92)

(93)

(94)

MEMORY

REDIAL

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