Panasonic KX-HNC810 Manual de usuario
Information and Troubleshooting Guide
Home Monitoring Camera
HomeHawk SHELF
Model No� KX-HNC810
Thank you for purchasing a Panasonic product�
Please read this document before using the unit and save it for future reference�
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How do I access the User's Guide? ������������������������������� 3
Part names and functions ����������������������������������������������� 4
How do I mount the camera on a wall?����������������������� 4
Resetting the camera������������������������������������������������������ 5
About this system�������������������������������������������������������������� 7
Privacy and rights of portrait ������������������������������������������ 7
Security cautions��������������������������������������������������������������� 7
For your safety������������������������������������������������������������������� 8
For best performance ������������������������������������������������������ 9
FCC and other information������������������������������������������� 11
Specications������������������������������������������������������������������ 14
Troubleshooting (Initial setup by Easy Setup) ������������� 15
Troubleshooting (Initial setup by Manual Setup)�������� 17
Troubleshooting (Connection) ������������������������������������� 19
Troubleshooting (Sensors)���������������������������������������������� 20
Warranty ��������������������������������������������������������������������������25
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H
ow do I access the User's Guide?
The User’s Guide is a collection of online documentation that helps you get the most out of the HomeHawk
app�
1 Start the [HomeHawk]app and
then tap �
2 Tap [Support]� 3 Tap [User's Guide]�
Note:
• You can also access the User’s Guide at the web page listed below�
https://panasonic.net/cns/pcc/support/homehawk/manual/
• Microsoft®Windows®Internet Explorer®8 and earlier versions are not supported�
• Design and speci cations are subject to change without notice.
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P
art names and functions
Front
Brightness sensor
Rear cover
Camera stand/
Wall mount
Privacy mode button
Prevents others from
monitoring live camera
images or sound when
the privacy mode is
activated�
LED indicator
Lens
Microphone
microSD card
slot
H
ow do I mount the camera on a wall?
Drive two screws (not supplied) into the
wall‚ and then mount the unit as shown�
31 mm
(1 7/32 inches)
Screws
• Make sure that the wall and the xing
method are strong enough to support
the weight of the unit�
Supplied accessory
AC adaptor
Part number: PNLV251-GZ
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Back
R
esetting the camera
Use this procedure if you have trouble setting
up the camera�
1 Plug in the camera�
• Wait for about 1 minute until the
camera beeps�
2 Using an object with a thin tip‚ press and
hold RESET button on the back of the
camera until the camera beeps (about
5 seconds)�
• The camera’s settings are reset�
3 Wait for the camera’s LED to light in
yellow�
Note:
• After resetting‚ perform the initial setup to
use the camera�
For more information‚ access the User’s
Guide (page 3)�
SETUP button
Speaker
micro-USB connector
Used to connect the AC
adaptor to the camera�
Temperature sensor
RESET button
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LED indicator Status
Off • No power
• LED indicator is turned off*1
Yellow‚ lit Not registered to your wireless router (usually for initial setup) or signal level is good*2
Green‚ blinking quickly Camera is searching for your wireless router
Green‚ lit Registration successfully completed*3 or signal level is strong*2
Red‚ lit Registration failed*3‚ signal level is weak*2
Blue‚ lit Registration to your wireless router successfully completed or camera is on*1
Yellow‚ blinking slowly Initial setup is being performed using WPS on your router
Green‚ blinking slowly Registration mode or updating
Red‚ blinking • Camera is out of range of your wireless router*2
• Wireless LAN connection failed
White‚ lit Privacy mode is on*1
Red‚ blinking slowly • Streaming data*1 or detecting motion*1
• Accessing microSD card (when privacy mode is off)
White‚ blinking slowly Accessing microSD card (when privacy mode is on)
*1 You can congure the camera so that its LED indicator does not light during normal operation. For more
information‚ access the User’s Guide (page 3)�
*2 The signal level (strong‚ good‚ weak‚ out of range) is shown for 3 seconds after pressing SETUP button�
*3 Lights for 3 seconds after registration is successfully completed or failed�
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A
bout this system
• Panasonic will not be held responsible in the
event that property loss occurs while this system is
in operation�
• This product should not be used as substitute
for a medical or caregiver’s supervision� It is the
caregiver’s responsibility to stay close enough to
handle any eventuality�
• The system’s wireless features are subject to
interference‚ therefore functionality in all situations
cannot be guaranteed�
P
rivacy and rights of portrait
Please take into consideration the rights of others’
privacy� Generally said that “privacy” means the
ability of an individual or group to stop information
about themselves from becoming known to
others� “Rights of portrait” means the right to be
safe from having your own image taken and used
indiscriminately without consent�
S
ecurity cautions
• Take appropriate measures to avoid the following
security breaches when using this product�
– Leaks of private information
– Unauthorized use of this product
– Unauthorized interference or suspension of the
use of this product
• Congure the wireless router that connects your
mobile device to this product to use encryption
for all wireless communication�
• Do not use the default password continuously�
Change it to your own setting and set new one
periodically� Do not use passwords that could
be easily guessed by a third party� If you keep a
record of your passwords‚ protect that record�
• If you lose your mobile device‚ change the
password used to access this product�
• If you enable the product’s auto login feature‚
enable the screen lock or similar security feature
on your mobile device�
• Performing the reset will delete all information� To
avoid losing your previous setting‚ we recommend
to write down the information�
• To prevent disclosure of personal information‚
enable the screen lock or similar security feature
on your mobile device�
• When submitting the product for repair‚ make a
note of any important information stored in the
product‚ as this information may be erased or
changed as part of the repair process�
• Use only trusted repair services authorized by
Panasonic�
• Before disposing of the product‚ perform a
factory data reset to erase any data stored in the
product� Remove and erase the microSD card�
• If your mobile device will no longer be used
with the product‚ delete your mobile device’s
registration from the product and delete the
corresponding app from your mobile device�
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• This product may be used in ways that violate
the privacy or publicity rights of others� You are
responsible for the ways in which this product is
used�
F
or your safety
To prevent severe injury and loss of life/property‚ read
this section carefully before using the product to ensure
proper and safe operation of your product�
WARNING
Power connection
• Use only the power source marked on the
product�
• Do not overload power outlets and extension
cords. This can result in the risk of re or electric
shock�
• Completely insert the AC adaptor/power plug
into the power outlet� Failure to do so may cause
electric shock and/or excessive heat resulting in
a re.
• Regularly remove any dust‚ etc� from the AC
adaptor/power plug by pulling it from the power
outlet‚ then wiping with a dry cloth� Accumulated
dust may cause an insulation defect from
moisture‚ etc. resulting in a re.
• Unplug the product from power outlets if it
emits smoke‚ an abnormal smell‚ or makes
an unusual noise� These conditions can cause
re or electric shock. Conrm that smoke
has stopped emitting and contact us at
http://shop.panasonic.com/support
• Unplug from power outlets and never touch the
inside of the product if its casing has been broken
open� Danger of electric shock exists�
• Never touch the plug with wet hands� Danger of
electric shock exists�
• Do not connect non-specied devices.
Operating safeguards
• Unplug the product from power outlets before
cleaning� Do not use liquid or aerosol cleaners�
• Do not disassemble the product�
• Never put metal objects inside the product. If
metal objects enter the product‚ turn off the
circuit breaker and contact an authorized service
center�
• Keep small parts‚ such as microSD cards‚ out of
the reach of children� There is a risk of swallowing�
Medical
• Consult the manufacturer of any personal
medical devices‚ such as pacemakers or hearing
aids‚ to determine if they are adequately shielded
from external RF (radio frequency) energy�
Wireless LAN features operate between the
frequencies listed below‚ with a peak transmission
power of 100mw:
2�412 GHz – 2�462 GHz
5�180 GHz – 5�320 GHz
5�500 GHz – 5�700 GHz
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5�745 GHz – 5�825 GHz
• Do not use the product in Healthcare facilities if
any regulations posted in the area instruct you
not to do so� Hospitals or Healthcare facilities may
be using equipment that could be sensitive to
external RF energy�
CAUTION
Installation and location
• Never install wiring during a lightning storm�
• The AC adaptor is used as the main disconnect
device� Ensure that the AC outlet is installed near
the product and is easily accessible�
• Mount the product on the stable location where
the camera can be adequately supported when
installing�
• Do not mount the product on soft material� It may
fall down‚ break or cause injury.
• Do not mount the product on the following
materials: gypsum board‚ ALC (autoclaved
lightweight cellular concrete)‚ concrete block‚
plywood less than 25 mm (1 inch) thick‚ etc�
F
or best performance
Product location/avoiding noise
• This product uses radio waves to communicate
with a wireless router�
• For maximum coverage and noise-free
communications‚ place this product:
– at a convenient‚ high‚ and central location with
no obstructions between this product and the
wireless router�
– away from electronic appliances such as TVs‚
radios‚ personal computers‚ wireless devices‚ or
other phones�
– facing away from radio frequency transmitters‚
such as external antennas of mobile phone cell
stations (Avoid putting this product on a bay
window or near a window�)
• Coverage and transmission quality depends on
the local environmental conditions�
• If the transmission quality is not satisfactory‚ move
this product to another location�
Environment
• Keep the product away from electrical noise
generating devices‚ such as uorescent lamps
and motors�
• The product should be kept free from excessive
smoke‚ dust‚ high temperature‚ and vibration�
• Do not expose this product to direct sunlight or
other forms of powerful light such as halogen lights
for long periods of time� (This may damage the
image sensor�)
• Do not place heavy objects on top of the
product�
• When you leave the product unused for a long
period of time‚ unplug the product from the
power outlet�
• The product should be kept away from heat
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sources such as heaters‚ kitchen stoves‚ etc�
It should not be placed in rooms where the
temperature is less than 0 °C (32 °F) or greater
than 40 °C (104 °F)� Damp basements should also
be avoided�
• The maximum communication range may
be shortened when the product is used in the
following places: Near obstacles such as hills‚
tunnels‚ underground‚ near metal objects such as
wire fences‚ etc�
• Operating the product near electrical appliances
may cause interference� Move away from the
electrical appliances�
Routine care
• Wipe the outer surface of the product with a soft
moist cloth�
• Do not use benzine‚ thinner‚ or any abrasive
powder�
Camera image quality
• Camera image and its quality may be affected
on the mobile device based on surroundings such
as lighting‚ brightness of the room�
Protecting your recordings
• Do not remove the microSD card or disconnect
the product’s AC adaptor while reading or writing
data to the microSD card� Data on the card
could become corrupted�
• If a microSD card malfunctions or is exposed to
electromagnetic waves or static electricity‚ data
on the card could become corrupted or erased�
Therefore we recommend backing up important
data to a computer or other device�
Notice for product disposal‚ transfer‚ or return
• This product can store your private/condential
information. To protect your privacy/
condentiality‚ we recommend that you erase
information from the memory before you dispose
of‚ transfer‚ or return the product�
Notice
•
•
•
•
•
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