NETGEAR M4350 Series Manual

Hardware Installation Guide

Fully Managed Switches M4350 Series

NETGEAR, Inc.

350 E. Plumeria DriveJune 2023

San Jose, CA 95134, USA202-12620-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection

only.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz

devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that

operation of this device is permitted in large aircraft while flying above 10,000 feet.

Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or

communications with unmanned aircraft systems.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

First publication.June 2023202-12620-01

Fully Managed Switches M4350 Series

Contents

Chapter 1 Introduction

Overview................................................................................................6

Features.................................................................................................6

Stacking concepts.................................................................................8

Safety instructions and warnings........................................................9

Chapter 2 Hardware Overview

Model M4350-8X8F (SKU XSM4316)...............................................14

Front panel model M4350-8X8F..................................................14

Back panel model M4350-8X8F...................................................15

LEDs model M4350-8X8F.............................................................15

Model M4350-12X12F (SKU XSM4324)..........................................16

Front panel model M4350-12X12F.............................................17

Back panel model M4350-12X12F..............................................17

LEDs model M4350-12X12F.........................................................18

Model M4350-24G4XF (SKU GSM4328).........................................19

Front panel model M4350-24G4XF............................................19

Back panel model M4350-24G4XF.............................................20

LEDs model M4350-24G4XF........................................................21

Model M4350-48G4XF (SKU GSM4352).........................................22

Front panel model M4350-48G4XF............................................22

Back panel model M4350-48G4XF.............................................23

LEDs model M4350-48G4XF........................................................24

Model M4350-24X4V (SKU XSM4328CV).......................................25

Front panel model M4350-24X4V...............................................26

Back panel model M4350-24X4V................................................27

LEDs model M4350-24X4V...........................................................28

Model M4350-24F4V (SKU XSM4328FV)........................................29

Front panel model M4350-24F4V...............................................29

Back panel model M4350-24F4V................................................30

LEDs model M4350-24F4V...........................................................31

Model M4350-44M4X4V (SKU MSM4352)......................................32

Front panel model M4350-44M4X4V..........................................32

Back panel model M4350-44M4X4V..........................................33

LEDs model M4350-44M4X4V.....................................................34

Common hardware interfaces..........................................................36

Gigabit and Multispeed Gigabit RJ-45 copper ports................36

Fiber transceiver modules and cables for SFP+ and SFP28

ports.................................................................................................37

Dual-function Reset button...........................................................38

USB 3.0 ports..................................................................................39

Out-of-band 1G Ethernet port.....................................................39

USB Type-C console port..............................................................39

PoE port capacities and budgets.....................................................40

Auxiliary power supplies....................................................................42

Fans......................................................................................................44

Speed and cables...............................................................................46

Chapter 3 Installation

Step 1: Prepare the site......................................................................48

Step 2: Protect against electrostatic discharge..............................49

Step 3: Unpack the switch.................................................................49

Unpack a full-width model............................................................49

Unpack a half-width model...........................................................51

Step 4: Mount or place the switch....................................................54

Install a full-width model in a rack................................................54

Install a single half-width switch in a rack...................................55

Install two half-width switches in a rack.......................................57

Detach two connected half-width switches................................60

Place the switch on a flat surface.................................................62

Optional Step 5: Install fiber transceiver modules.........................62

Optional Step 6: Install an auxiliary power supply.........................63

Step 7: Connect devices to the switch.............................................64

Step 8: Check the installation...........................................................64

Step 9: Apply AC power and check the LEDs.................................65

Optional Step 10: Connect a console to the switch.......................65

Chapter 4 Troubleshooting

Troubleshooting chart.......................................................................68

PoE troubleshooting suggestions....................................................69

Additional troubleshooting suggestions.........................................70

Fully Managed Switches M4350 Series

Introduction

The NETGEAR Fully Managed Switches M4350 Series consists of high-performance,

high-speed, IEEE-compliant switches for L3 IT, professional audio over IP and video

over IP, IP surveillance, and general switching configurations.

Depending on the model, the switch supports 2.5 Gbps or 10 Gbps multispeed ports

for Ethernet connections, including PoE+ and PoE++ connections, and SFP+ ports for

10G fiber connections or SFP28 ports for 25G fiber connections.

In this guide, the Fully Managed Switches M4350 Series is referred to as the switch.

This hardware installation guide complements the installation guide that came with the

switch.

This chapter serves as an introduction to the switch and includes the following sections:

• Overview

• Features

• Stacking concepts

• Safety instructions and warnings

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support.

Note: For switch documentation, including the main user manual, audio-video (AV)

user manual, command-line interface manual, and data sheet, visit

netgear.com/support/download.

Overview

This hardware installation guide is for the NETGEAR Fully Managed Switches M4350

Series models that are described in detail in the following sections:

•Model M4350-8X8F (SKU XSM4316) on page 14

•Model M4350-12X12F (SKU XSM4324) on page 16

•Model M4350-24G4XF (SKU GSM4328) on page 19

•Model M4350-48G4XF (SKU GSM4352) on page 22

•Model M4350-24X4V (SKU XSM4328CV) on page 25

•Model M4350-24F4V (SKU XSM4328FV) on page 29

•Model M4350-44M4X4V (SKU MSM4352) on page 32

The switch lets you create high-speed connections to a server or network backbone.

For example, you can do the following:

•Connect switches to each other with high-speed links.

•Link to high-speed servers.

•Provide 10G/5G/2.5G/1G/100M copper and 25G/10G/1G fiber connectivity.

•Connect up to eight switches in a stack to create a high-port-capacity solution with

a single point of administration.

The switch is IEEE compliant and offers low latency for high-speed networking. All ports

can automatically negotiate to the highest speed, which makes the switch also suitable

for environments with a mix of Gigabit and multispeed Ethernet devices and fiber

connections.

You would typically rack-mount the switch.

Features

The switch supports the following key hardware features:

•Switch ports in various configurations:

- 2.5G or 10G multispeed PoE+ (802.3at) or PoE++ (802.3bt) ports, depending

on the model

Default PoE budget from 194W to 648W, depending on the model

The PoE budget is expandable through optional auxiliary power supplies (APSs)

that can be installed in power supply unit (PSU) bays, depending on the model

Hardware Installation Guide6Introduction

Fully Managed Switches M4350 Series

- 10G multispeed ports (also supporting 5 Gbps, 2.5 Gbps, 1 Gbps, and 100M

speeds), depending on the model

-25G SFP28 or 10G SFP+ fiber uplink ports, depending on the model

•Support for switching fabric from 128 Gbps to 680 Gbps, depending on the model,

with all ports at line-rate

•One out-of-band (OOB) 1G Ethernet RJ-45 port

•One USB Type-C console port

•Two USB 3.0 ports for connections to storage devices

•Full-width or half-width 1U chassis

•Full compatibility with IEEE standards:

- IEEE 802.3 (Ethernet )

- IEEE 802.3u (100BASE-TX)

- IEEE 802.3ab (1000BASE-T)

- IEEE 802.3bz (2.5GBASE-T)

- IEEE 802.3z (1000BASE-SX/LX)

- IEEE 802.3ae (10GBASE-SR, 10GBASE-LR)

- IEEE 802.3bq (25GBASE-T)

-IEEE 802.3x Full-duplex flow control

- IEEE 802.3ad Link aggregation (LAG with LACP)

-IEEE 802.3az Energy Efficient Ethernet (EEE)

-IEEE 802.3af (PoE)

- IEEE 802.3at (PoE+)

- IEEE 802.3bt (PoE++)

-IEEE 802.1AS-2011 Timing and Synchronization for Time-Sensitive Applications

(generalized Precision Time Protocol [gPTP])

-IEEE 802.1Qav-2009 Forwarding and Queuing Enhancements for Time-Sensitive

Streams (FQTSS)

- IEEE 802.1Qat-2010 Stream Reservation Protocol (SRP)

- IEEE 802.1BA-2011 Audio Video Bridging (AVB) Systems

•AutoSensing and autonegotiating capabilities for all ports

•Auto Uplink™ technology support on all ports

Hardware Installation Guide7Introduction

Fully Managed Switches M4350 Series

•Automatic address learning function to build the packet-forwarding information

table

•Store-and-forward transmission to remove bad packets from the network

•Active flow control to minimize packet loss and frame drop

•Per-port status LEDs and system status LED

•NETGEAR green power-saving features, including energy efficiency mode that fully

conforms to the IEEE802.3az standard

•Nonstop Forwarding Failover (NSF) support for the master in a stack

•Support for an APS in full-width switches to provide a larger power budget

Stacking concepts

A single switch can control and manage a stack. This switch is referred to as the stack

management switch, or simply, the management switch. Any other switch in the stack

is referred to as a member switch.

Member switches can download firmware from the management switch and the

management switch can push firmware to the member switches.

The management switch runs the fully operational software of a switch. In addition, the

management switch runs the management switch software of the distributed switching

application that configures and manages all member switches. Generally, the

management switch operates the remote member switch’s low-level drivers through

the distributed switching application part that is running in the context of the member

switch.

During stacking setup, the switches autoselect one switch as the management switch.

All other switches become member switches and are assigned unique stack IDs. One

of the member switches is designated as the standby management switch. The standby

management switch functions as a member switch but can become the management

switch if the original management switch fails. In the default configuration, the

management switch and standby management switch are assigned unit IDs of 1 and 2,

respectively. You can use the device user interface (UI) to configure different ID

assignments. The management switch provides a single point of control and

management as well as a single interface through which to control and manage the

stack.

Switch software is downloaded separately for each stack member. However, all stack

members must be running the same software version.

A stack unit can operate in one of the following modes:

•A standalone switch runs as a general switch. The standalone unit does not run the

stacking application until it is connected to a stack.

Hardware Installation Guide8Introduction

Fully Managed Switches M4350 Series

•A management switch manages the entire stack and is responsible for the entire

stack configuration. All protocols run in the context of the management switch, which

updates and synchronizes the standby management switch.

•A standby management switch runs as a member switch until it must take over from

the management switch. In addition, the standby management switch continuously

monitors the existence and operation of the management switch. If the management

switch fails, the standby management switch assumes the role of management switch

through a switchover.

•A member switch runs only a member switch version of the distributed switching

software, which allows the applications running on the management switch to control

and manage the resources of the member switch.

A stack can contain a mix of up to eight switches. All models support stacking. The

management switch supports Nonstop Forwarding Failover (NSF).

Note: A stacking link works only on the highest speed supported by a stack port. For

example, a 25G port that is also capable of operating at 10G speed operates only at

25G speed in stack mode. In Ethernet mode, this limitation does not apply, and the port

can operate at 25G or a lower speed. When you set up a stacking link between two

switches, ensure that both ports can operate at the same speed in stack mode. For

example, set up a stacking link between two ports that each can support a maximum

speed of 25G, or between two ports that each can support a maximum speed of 10G.

For information about how to configure stacking through the software, see the main

user manual, which you can download by visiting downloadcenter.netgear.com.

Safety instructions and warnings

Use the following safety guidelines to ensure your own personal safety and to help

protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions:

•This product is designed for indoor use only in a temperature-controlled and

humidity-controlled environment. Note the following:

-For more information about the environment in which this product must operate,

see the environmental specifications in the appendix or the data sheet.

-If you want to connect the product to a device located outdoors, the outdoor

device must be properly grounded and surge protected, and you must install an

Hardware Installation Guide9Introduction

Fully Managed Switches M4350 Series

Ethernet surge protector inline between the indoor product and the outdoor

device. Failure to do so can damage the product.

-Before connecting the product to outdoor cables or devices, see

https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product,

which might not be covered by NETGEAR’s warranty, to the extent permissible by

applicable law.

•Observe and follow service markings:

- Do not service any product except as explained in your product documentation.

Some devices should never be opened.

-If applicable to your product, opening or removing covers that are marked with

the triangular symbol with a lightning bolt can expose you to electrical shock.

We recommend that only a trained technician services components inside these

compartments.

•If any of the following conditions occur, unplug the product from the power outlet,

and then replace the part or contact your trained service provider:

- Depending on your product, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

-An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

-The product does not operate correctly when you follow the operating

instructions.

•Keep the product away from radiators and heat sources. Also, do not block cooling

vents.

•Do not spill food or liquids on your product components, and never operate the

product in a wet environment. If the product gets wet, see the appropriate section

in your troubleshooting guide, or contact your trained service provider.

•Do not push any objects into the openings of your product. Doing so can cause fire

or electric shock by shorting out interior components.

•Use the product only with approved equipment.

•If applicable to your product, allow the product to cool before removing covers or

touching internal components.

Hardware Installation Guide10Introduction

Fully Managed Switches M4350 Series

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