NETGEAR M4100 Series ProSAFE Manual

350 East Plumeria Drive

San Jose, CA 95134

USA

November 2013

202-11217-02

v1.0

Managed Switch

Hardware Installation Guide

Models:

M4100 Series

NETGEAR Managed Switch

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR website. For product updates and web

support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

Trademarks

NETGEAR, the NETGEAR logo, ProSafe, Smart Wizard, and Auto Uplink are trademarks or registered

trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft

Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.

Revision History

Publication Part Number Version Publish Date

202-11217-01 v1.0 January 2013

202-11217-02 v1.0 November 2013

Contents

Chapter 1 Introduction

Front Panels and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 2 Hardware Installation

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Protecting against Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . .13

Unpack the Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Select a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Install the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Install the M4100-D12G or M4100-D10-PoE Using Magnets. . . . . . . . .19

Check the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Connect to Power and Check the LEDs. . . . . . . . . . . . . . . . . . . . . . . . .20

SFP Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Connect Equipment to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

RJ-45 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Connect a Console to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Chapter 3 Troubleshooting

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Additional Troubleshooting Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . .25

Appendix A Technical Specifications

Appendix B Default Configuration Settings

Appendix C Notification of Compliance

1. Introduction

The NETGEAR ProSafe® 4100 series managed switches provide state-of-the-art,

high-performance, IEEE-compliant network solutions. They include powerful management

features that you can use to eliminate bottlenecks, boost performance, and increase productivity.

The M4100 Series switches include the following:

M4100-26G

M4100-50G

M4100-26-POE

M4100-26G-POE

M4100-50G-POE+

M4100-50-POE

M4100-D10-POE

M4100-D12G

M4100-12GF

M4100-D12G-POE+

M4100-24G-POE+

M4100-12G-POE+

This guide describes hardware installation and basic troubleshooting for these managed

switches.

These switches can be freestanding, wall mounted, or rack mounted in a wiring closet or an

equipment room. For information about features for each product, visit the NETGEAR website at

http://www.netgear.com.

Front Panels and LEDs

The following figures show the front panels of the ProSafe 4100 series managed switches.

The front panel contains LEDs, a Reset button, a USB flash port, RJ45 ports, copper

(RJ-45)/fiber (SFP) combo ports, and USB console selection slide switch, and USB console

port.

NETGEAR Managed Switch

Figure 1. M4100-26G front panel

Figure 2. M4100-50G front panel

LEDs

Reset button SFP ports

POE ports

USB port RJ-45 ports

Figure 3. M4100-26-POE front panel

Reset button

LEDs

USB port POE ports SFP ports

RJ-45 ports

Figure 4. M4100-50-POE front panel

LEDs

Reset button SFP ports

RJ-45 ports

USB port

Combo Ports

RJ45 SPD/Link/ACT mode: Green = 1G Yellow = 10/100M Blink = ACT SFP SPD/Link/ACT mode: Green = Link at 1G Yellow = Link at 100M Blink = ACT

Power

Fan

RPS

Reset USB

LEDs

Reset button

RJ-45 ports

USB port SFP ports

NETGEAR Managed Switch

Figure 5. M4100-26G-POE front panel

Figure 6. M4100-50G-POE+ front panel

Figure 7. M4100-D10-POE Front Panel

Figure 8. M4100-D12G front panel

POE ports SFP ports

Reset button

LEDs

USB port RJ-45 ports

LEDs

Reset button

USB port SFP ports

POE ports RJ45 ports

POE ports SFP ports

LEDs

Reset button

USB port RJ45 ports

SFP ports

USB port

LEDs

Reset button RJ45 ports

NETGEAR Managed Switch

Figure 9. M4100-24G-POE+ front panel

Figure 10. M4100-D12G-POE+ front panel

Figure 11. M4100-12G-POE+ front panel

Figure 12. M4100-12GF front panel

Fan

Reset

MaxPoE

Power

USB

M4100-24G-POE+

PoE (Max 30W per port):

Off = No PD

Green = PoE Powered

Yellow = PoE Fault

RJ45 SPD/Link/ACT mode:

Green = 1G

Yellow = 10/100M

Blink = ACT

SFP SPD/Link/ACT mode

Green = Link at 1G

Yellow = Link at 100M

Blink = ACT

Console(USB)

115200,N,8,1

USB DB9

PoE SPD/Link/ACT

SPD/Link/ACT

SFP ports

USB port

LEDs

Reset button POE ports Mini

USB port

Console

switch

Fan

Reset

MaxPoE

Powe r

USB

PoE (Max 30W per port):

Off = No PD

Green = PoE Powered

Yellow = PoE Fault

PoE-PD (Port 1, 2):

Off = No PSE

Green = PSE 30w

Yellow = PSE 15.4w

RJ45 SPD/Link/ACT mode:

Green = 1G

Yellow = 10/100M

Blink = ACT

SFP SPD/Link/ACT mode

Green = Link at 1G

Yellow = Link at 100M

Blink = ACT

Console(USB)

115200,N,8,1

USB DB9

PoE SPD/Link/ACT

SPD/Link/ACT

M4100-D12G-POE+

SFP ports

USB port

LEDs

Reset button POE ports Mini

USB prt

Console

switch

Fan

Reset

MaxPoE

Power

USB

M4100-12G-POE+

PoE (Max 30W per port):

Off = No PD

Green = PoE Powered

Yellow = PoE Fault

RJ45 SPD/Link/ACT mode:

Green = 1G

Yellow = 10/100M

Blink = ACT

SFP SPD/Link/ACT mode

Green = Link at 1G

Yellow = Link at 100M

Blink = ACT

Console(USB)

115200,N,8,1

USB DB9

PoE SPD/Link/ACT

SPD/Link/ACT

SFP ports

USB port

LEDs

Reset button

POE ports Mini

USB prt

Console

switch

Fan

Reset

MaxPoE

Power

USB

PoE (Max 30W per port):

OFF = No PD

Green = PoE Powered

Yellow = PoE Fault

Link/ACT mode:

Green = Link at 1G

Yellow = Link at 10/100M

Blink = ACT

SPF Link/Act mode:

Green = Link at 1G

Yellow = Link at 100M

Blink = ACT Console(USB)

115200,N,8,1

USB DB9

PoE SPD/Link/ACT

SPD/Link/ACT

M4100-12GF

SPD Link/ACT

SPD/Link/ACT

SFP

Green = 1G

Yellow = 10/100M

Link/Act mode

OFF = No Link

Green = Link

Blinking = ACT

USB Port

LEDs

Reset button POE ports Mini

SFP ports

USB prt

RJ45 ports Console

switch

NETGEAR Managed Switch

Table 1. LED descriptions

LED Description

Power Solid green: Internal power supply operating normally and supplying power to the

switch.

Solid yellow: The system is in boot-up stage.

Blinking yellow: Power module is present but has failed.

Off: Power is disconnected.

Fan Solid green: The fan is operating normally.

Solid yellow: The fan has failed.

Off: No fan is detected.

RPS Solid green: RPS connected (using internal power supply’s power).

Solid yellow:The internal power supply has failed and the RPS is providing power to

the switch.

Blinking yellow:RPS is present but RPS has failed.

Off: RPS disconnected.

Note: Only for M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, and 50-POE

PD Solid green: PD port 1 is connected to PSE getting 802.3at specified power.

Blinking green:PD port 1 is connected to PSE getting 802.3af specified power.

Off: PD port 1 is not connected to PSE.

Note: Only for M4100-D12G, -24G-POE, D12G-POE, 12G-POE+, -12GF

Max PoE Solid yellow: Indicates less than 7 watts of PoE power is available.

Blinking yellow: Indicates the PoE MAX LED was active in the previous 2 minutes.

Off: There is at least 7 watts of PoE power available for another device.

SPD/Link/ACT

(RJ-45 port) Off: No link is established on the port.

Solid green: A valid 1000 Mbps link is established on the port.

Blinking green: Packet transmission or reception is occurring on the port at 1000

Mbps.

Solid yellow: A valid 10/100 Mbps link is established on the port.

Blinking yellow: Packet transmission or reception is occurring on the port at 10/100

Mbps.

Note: If combo port media change to fiber, the Ethernet LED changes to off status.

PoE Off: No PoE powered device (PD) connected.

Solid green:The PoE powered device (PD) is connected and the port is supplying

power successfully.

Solid yellow: Indicates that one of the following failures resulted in stopping power to

that port:

- Short circuit on PoE power circuit

- PoE power demand exceeds power available

- PoE current exceeds PD’s classification

- Out of proper voltage (44 VDC–57 VDC for af, 50 VDC–57 VDC for at)

NETGEAR Managed Switch

Rear Panels

The rear panels have a DB9 console port, a mini USB port (only for M4100-26G, 50G,

26-POE, 26G-POE, 50G-POE+, 50-POE, D12-PoE, and D12G), a redundant power supply

connector (only for M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, 50-POE, 12GF,

24G-POE+, and 12G-POE+), and a standard AC power receptacle for the supplied power

cord.

Figure 13. M4100-26G, 50G, 26-POE, 26G-POE, 50G-POE+, and 50-POE rear panels

Link/ACT

(RJ45 port) Off: No link is established on the port.

Solid green: A valid link is established on the port.

Blinking green: Packets transmission or reception is occurring on the port.

Note: If a combo port media changes to fiber, the copper port LED changes to off

status.

SPD (RJ45 port) Off: No link is established on the port.

Solid green: A valid 1000 Mbps link is established on the port.

Solid yellow: A valid 10/100 Mbps link is established on the port.

PoE-PD Off: No PSE is connected or PSE is connected but connection has failed.

Solid green: The PSE is connected and get 30 W power from PSE successfully.

Solid yellow: The PSE is connected and get 15.4 W power from PSE successfully.

SPD/Link/ACT

(SFP port) Off: No SFP/SFP+ module link is established on the port.

Solid green: A valid 1000 Mbps SFP+ module link is established on the port.

Blinking green: The port is transmitting or receiving packets at 1000 Mbps.

Solid yellow: A valid 100 Mbps SFP module link is established on the port.

Blinking yellow: Packet transmission or reception is occurring on the port at

100

Mbps.

Note: If combo port media changes to copper, the SFP port LED changes to off

status.

Table 1. LED descriptions (Continued)

LED Description

AC power

connector

Lock

Console

port power supply

connector

RPS

Mini

USB

port

NETGEAR Managed Switch

Figure 14. M4100-D10-POE and M4100-D12G rear panels

Figure 15. M4100-12GF, 24G-POE+, 12G-POE+ rear panel

Figure 16. M4100-D12G-POE+ rear panel

Safety Instructions

Use the following safety guidelines to ensure your own personal safety and to help protect

your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions.

• Observe and follow service markings.

- Do not service any product except as explained in your system documentation.

Power adapter

connector

Lock

Console

ports

Console

switch

AC power

connector

Lock

Console

port RPS

power supply

connector

AC power

connector

Console

port

Lock

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