NETGEAR 7550 Manual de usuario

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Static Business Class HSI Basic Installation

NETGEAR 7550

Table of Contents

Multiple LAN Support........................................................................................................ 3

Full BHSI Install Summary ................................................................................................ 7

Physical Connections .......................................................................................................... 8

Auto Configuration ............................................................................................................. 9

Gateway Configuration..................................................................................................... 10

Remote Access Configuration .......................................................................................... 15

Public LAN Configuration................................................................................................ 19

Wireless Network Configuration ...................................................................................... 23

Support Team Contacts..................................................................................................... 41

Appendix A: Configuring Static IP into Computers......................................................... 42

Appendix B: Wireless Guest Access ................................................................................ 59

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Document Overview

Background In September 2011, Frontier Legacy phased out the residential and business

class Sagem HSI modems (SE567 and SX762) and replaced them with the

Westell 7500. Although a good replacement for the Sagem modems, the

7500 is a temporary solution because it will be manufacturer discontinued in

2012. The final solution, which is similar to the 7500 but has many

improvements, is the Netgear 7550.

Note: Westell sold its modem technology to Netgear in early 2011 and

Netgear has rebranded the 7550 as a Netgear product. Except for the

name change the Netgear version is the same as the Westell version.

Replacing the 7500 with the 7550 results in several significant changes to

Frontier Legacy Business HSI installs:

•The 7550 replaces the 7500 for Business Class HSI products

•The 7550’s gateway address is 192.168.254.254

•The 7550 includes Wireless N

•The 7550 includes a second, “Guest”, wireless network which allows

customers to provide wireless access to their guests without the risk of

those guests accessing the customer’s network or the 7550’s

administrative features

•The 7550 can be setup without a DSL connection

When to use

this document

This document is for Legacy Static BHSI installs.

For a Dynamic BHSI install see “Legacy Residential NETGEAR 7550

Modem Technical Reference”.

Identify type of install (static vs. dynamic) from the Viryanet work order:

Static Dynamic

ISP Product Plan:

Business Class

HSI

(3M/386K

Static

IP)

ISP WAN Static IP: 173.84.104.138

ISP LAN Network: 173.84.104.164/30

ISP Network Size: /30

ISP Product Plan:

Business Class HSI (10M/1M)

Not covered in this document

Limited scope This document does not describe any features or provisioning possibilities not

associated with a Static Business Class install. For that information, please

see “Legacy Residential NETGEAR 7550 Modem Technical Reference”

posted on the Outside Plant Reference Guide

(http://wcon.east.frontiercorp.com/corgs/OSP/index.htm).

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Multiple LAN Support

LAN Support The 7550/7500 supports two simultaneous LAN networks: Private and Public

NOTE: The Private LAN address for the 7550 is 192.168.254.254, the Private

LAN address for the 7500 is 192.168.1.1.

The SE567 only supports a private LAN*: customer devices assigned private

addresses (like 192.168.254.1).

The SX762 only supports a public LAN*: customer devices assigned public

addresses (LAN Block from work order).

*When provisioned to product specifications

Modem Number of LAN

networks

supported

Type of LAN network

supported

SE567

(resi or dynamic business)

1 Private

SX762

(static business)

1 Public

7550/7500

(resi or business)

2 Private + Public

What does this

mean?

When deploying a 7550 to a Static Business Class customer, there are no

restrictions on wireless use. (Wireless devices can use the Private LAN)

Any customer devices manually provisioned with the assigned LAN Block IP

addresses will use the Public LAN. These devices on the Public LAN will

have unrestricted Internet access, both incoming and outgoing.

Any customer devices requesting an IP address will be assigned addresses

from the Private LAN (via the DHCP server). These devices on the Private

LAN will have unrestricted Internet access in only the outbound direction (to

the Internet). Internet devices trying to initiate a connection to a Private LAN

device will be blocked by network address translation (NAT). – just like

residential

Public LAN

173.84.136.169

Private LAN

192.168.254.254

DHCP

Server

NAT

WAN

74.42.86.10

Assigned via PPP

See page 12 for setup

Assigned by you

See page 21 for setup

On by default

New

Feature

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Multiple LAN Support, Continued

Working with

two LANs

At the conclusion of a Business Class install both Private and Public LANs

will be enabled and configured.

Note: The WAN and Public LAN addresses were simply chosen for example.

They will be different for every install.

Any device connected via wireless or wired that requests an IP address will

be automatically assigned an IP address from the Private LAN (via the DHCP

server).

To access modem: Use the 7550’s Private LAN address - 192.168.254.254

How many devices can the Private LAN support?

Answer: 33 devices (with default settings)

Continued on next page

Public LAN

173.84.136.169

Private LAN

192.168.254.254

DHCP Server

Public LAN

173.84.136.169

Private LAN

192.168.254.254

DHCP Server

NAT

WAN

74.42.86.10

Assigned via PPP

See page 12 for setup

Assigned by you

See page 21 for setup

On by default

Auto assigned 192.168.254.14

Auto assigned 192.168.254.15

Path to Internet

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Multiple LAN Support, Continued

Working with

two LANs

(continued)

Any device connected via wireless or wired that has been manually assigned

an IP address from the Public LAN will be assigned to the Public LAN.

To access modem: Use the 7550’s Public LAN address – 173.84.136.169

How many devices can the Public LAN support?

Answer: depends on the LAN Block subnet mask: /30=1, /29=5, /28=13

Public LAN

173.84.136.169

Private LAN

192.168.254.254

DHCP Server

Manually assigned 173.84.136.170

(IP is LAN Block + 2)

Manually assigned 173.84.136.171

(IP is LAN Block +3)

Path to Internet

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Typical two

LAN scenario

A typical scenario using both Private and Public LANs together is shown

here: A customer with 1 usable public LAN address (/30) can still benefit

from wireless by using the 33 available private addresses for wireless

connections.

Wireless users connect, and are assigned private IP addresses. They access

the Internet through the Private LAN – just like residential HSI.

Wired devices have been pre-provisioned with addresses from the Public

LAN block. They access the Internet through the Public LAN.

Devices on different LANs do not have access to each other.

Public LAN

173.84.136.169

Private LAN

192.168.254.254

DHCP

Server

Manually assigned 173.84.136.170

(IP is LAN Block +2)

Auto assigned

192.168.254.2544

Customer

Value

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Full BHSI Install Summary

Full install

summary

The following list summarizes all the tasks required to be manually

completed for a Business HSI full install.

•Outside cable and equipment conditioning and maintenance.

•Filter installation & Gateway installation and connection.

•Gateway configuration

a. Complete one-time setup wizard.

b. Verify the gateway static WAN IP address assignment.

c. Configure the gateway for remote access.

d. Configure the Public LAN.

e. Test service.

•Close order.

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Physical Connections

Overview The connections section of this document describes the physical

connections required prior to configuration of a NETGEAR 7550

gateway.

Connection

diagram

Connect the

gateway

Follow these steps to properly connect the gateway prior to configuration:

Step Action

Install microfilters (A)

on all of the occupied phone jacks or

run a dedicated line directly to the phone jack from the NID.

Note: Microfilters vary. Use a phone line splitter with a single-

port microfilter or a dual-port microfilter (as shown).

Connect the Ethernet cable (B)

between the computer and

gateway.

Connect the RJ

11 phone cable (C)

between the phone jack (or

unfiltered side of microfilter) and gateway.

Connect power

to the gateway.

5 Continue to the next section

Ethernet cable

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Auto Configuration

Auto

Configuration

On initial setup (out of box installation) or after a factory reset, the 7550 will

run auto configuration. During the process, 7550 automatically detects WAN

connection type, i.e. DSL or Ethernet (E1/Uplink Port). It also auto detects

the PVC (0/35, 8/35 and 0/36) and connection type, i.e. PPPoE or Routed

Bridge (aka DHCP). Once the auto configuration completes, the user will be

directed to the Setup Wizard.

Business HSI Basic Installation

NETGEAR 7550

Technical Reference Guide v2.0

Gateway Configuration

Walled garden An Internet connection that is restricted prior to authentication. The Frontier

Netgear 7550 gateway has a built-in walled garden, also known as the one-

time setup wizard. When the walled garden/setup wizard is successfully

completed, the customer should be able to surf the Internet.

Configure the

gateway

After the physical connections are made, follow these steps to complete the

one-time setup wizard:

Step Action

1 Turn the switch labeled

Power

on the gateway’s back panel

to the On position.

Result: The modem boots and the DSL LED begins to blink

(training).

2 Wait for the

DSL

LED to be solid green (trained).

If ... Then ...

The LED is solid green Continue to step 3.

The LED stays flashing

(slow) green or off,

Check the physical

connections.

3 Open a web browser on the computer connected to the

gateway.

Result: The web browser should redirect to the gateway’s

one time setup wizard. If it does not, type a known URL (i.e.,

www.frontier.com, or www.yahoo.com) or 192.168.254.254

into the web browser address field.

4 Enter

fr0nt13r

as the password in the

New Password

and

Retype New Password fields, and then click the Apply

button on the Modem Password Setting screen.

Continued on next page

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