NETGEAR DG834GV Guía del usuario

208-10042-02

April 2007

NETGEAR, Inc.

4500 Great America Parkway

Santa Clara, CA 95054 USA

Setup Manual for the

DG834GV Integrated

ADSL Modem and

Wireless Router with

Voice

v1.1, April 2007

Trademarks

NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of

Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective

holders.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to

make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit

layout(s) described herein.

v1.1, April 2007

Contents

Wireless ADSL Modem Router Setup Manual

Chapter 1

Connecting the Router to the Internet

What’s in the Box? ..........................................................................................................1-1

The Router’s Front Panel .........................................................................................1-2

The Router’s Rear Panel .........................................................................................1-3

What You Need Before You Begin ..................................................................................1-3

Internet Configuration Requirements .......................................................................1-4

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4

Smart Wizard Setup .......................................................................................................1-5

Manual Setup .................................................................................................................1-5

Understanding ADSL Microfilters .............................................................................1-5

Computers Set to DHCP ..........................................................................................1-6

Manually Setting Up Your Wireless ADSL Modem Router .............................................1-6

How to Set Up and Test Basic Wireless Connectivity ...................................................1-13

Implement Appropriate Wireless Security ....................................................................1-14

Chapter 2

Troubleshooting

Basic Functioning ...........................................................................................................2-1

Power LED Not On ...................................................................................................2-2

Test LED Never Turns On or Test LED Stays On .....................................................2-2

LAN or ADSL Internet Port LEDs Not On .................................................................2-3

Troubleshooting the Web Configuration Interface ..........................................................2-3

Troubleshooting the ISP Connection ..............................................................................2-4

ADSL link .................................................................................................................2-4

Obtaining an Internet IP Address .............................................................................2-5

Troubleshooting PPPoE or PPPoA ..........................................................................2-6

Troubleshooting Internet Browsing ..........................................................................2-7

v1.1, April 2007

Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................2-7

Testing the LAN Path to Your Router .......................................................................2-7

Testing the Path from Your Computer to a Remote Device .....................................2-8

Restoring the Default Configuration and Password ........................................................2-9

Using the Reset Button ............................................................................................2-9

Appendix A

Technical Specifications

Appendix B

Related Documents

Connecting the Router to the Internet 1-1

v1.1, April 2007

Chapter 1

Connecting the Router to the Internet

This chapter describes how to set up the router on your Local Area Network (LAN) and connect to

the Internet. It describes how to set up your ADSL modem wireless router with voice for Internet

access and configure basic wireless connectivity.

What’s in the Box?

The product package should contain the following items:

• ADSL Modem Wireless Router with Voice

• AC power adapter (varies by region)

• Category 5 (Cat 5) Ethernet cable

• Telephone cable with RJ-11 connector

• Microfilters (quantity and type vary by region)

•Resource CD, including:

— The Smart Wizard Installation Assistant

— This manual

• Warranty and Support Information cards

If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton, including the original packing materials, in case you need to return the product for repair.

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

1-2 Connecting the Router to the Internet

v1.1, April 2007

The ADSL Modem Wireless Router with Voice’s Front Panel

The ADSL modem wireless router with voice front panel shown below contains status LEDs.

You can use the LEDs to verify various conditions. Table 1-1 describes each LED.

Figure 1-1

Table 1-1. LED Descriptions

Label Activity Description

1. Power On (Green)

On (Red)

Off

Power is supplied to the router.

Power-on Self-test failure or device malfunction.

Power is not supplied to the router.

2. Test On (Amber)

Blink (Amber)

Off

System is not ready or failed to start up.

The system is initializing.

The system is ready and running.

3. ADSL On (Green)

Blink (Green)

Off

ADSL is synchronized.

DSL is attempting to synchronize.

No link is detected on this port or modem is not powered on.

4. Internet

On (Green)

Flicker (Green)

Red

Off

Internet port is connected, has an IP address, DSL is up, no traffic detected.

Traffic is passing through the connected internet port in either direction.

Device attempted to connect, but failed.

Modem powered off or in bridged mode, or ADSL connection not present.

12 345 6 7

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

Connecting the Router to the Internet 1-3

v1.1, April 2007

The ADSL Modem Wireless Router with Voice’s Rear Panel

The rear panel of the ADSL modem wireless router with voice contains port connections.

Viewed from left to right, the rear panel contains the following elements:

1. RJ-11 ADSL port for connecting the router to a telephone wall jack via the ADSL port of a

phone splitter

2. RJ-11 PSTN port for connecting the router to the telephone wall jack via the phone port of a

phone splitter

5. Wireless On (Green)

Blink (Green)

Off

Wireless port is linked.

Data is being transmitted or received.

No wireless link.

6. Phone1

Phone2

On (Green)

Fast blink

Slow blink

Off

Registered to SIP server.

Talking.

Off hook.

Phone not ready.

7. FXO/

PSTN

fallback

On (Green)

Blink

Off

PSTN line detected.

Talking.

No PSTN line detected.

Figure 1-2

Table 1-1. LED Descriptions (continued)

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

1-4 Connecting the Router to the Internet

v1.1, April 2007

3. Two phone ports for connecting to telephones

4. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers

5. Factory Default Reset push button

6. AC power adapter outlet

7. Wireless antenna

Each LAN port has two LEDs, one green and one amber. They indicate the port status as follows:

• On (Green) LAN port is linked to a 100Mbps device

• Blink (Green) Data is being transmitted or received at 100 Mbps

• On (Amber) LAN port is linked to a 10Mbps device

• Blink (Amber) Data is being transmitted or received at 10 Mbps

• Off No link is detected on this port

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

Connecting the Router to the Internet 1-5

v1.1, April 2007

What You Need Before You Begin

You need to prepare the following before you can set up your router:

• Active Internet service provided by an ADSL account.

• The Internet Service Provider (ISP) configuration information for your ADSL account.

• ASDL microfilters as explained below.

• Your computers set to DHCP.

Internet Configuration Requirements

Depending on how your ISP set up your Internet account, you need one or more of these

configuration parameters to connect your router to the Internet:

• Virtual Path Identifier (VPI)/Virtual Channel Indentifier (VCI) parameters

• Multiplexing Method

• Host and Domain Names

• ISP Login Name and Password

• ISP Domain Name Server (DNS) Addresses

• Fixed or Static IP Address

Your ISP should have provided you with all the information needed to connect to the Internet. If

you cannot locate this information, you can ask your ISP to provide it.

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup

You have two methods available for setting up your ADSL modem wireless router with voice:

•Smart Wizard Setup: Use the Smart Wizard on the CD to assist you with setting up your

ADSL modem wireless router with voice.

— This option is the easiest. The Smart Wizard on the CD guides you through the setup

process, automating many of the steps, and verifying that necessary conditions exist and

that steps you perform have been successfully completed.

— This option requires a PC running Microsoft Windows 98SE or higher.

Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

1-6 Connecting the Router to the Internet

v1.1, April 2007

•Manual Setup: Manually set up your ADSL modem wireless router with voice.

— This option is best if you are replacing an existing ADSL modem wireless router with

voice or are technically knowledgeable.

— Use this option if you are using a computer that does not run Microsoft Windows.

— The manual setup procedures are documented in this manual.

Use the setup option that best suites you.

Smart Wizard Setup

The Smart Wizard setup process should take about 20 minutes to complete.

1. Locate the ADSL settings information your Internet service provider gave you.

2. Insert the NETGEAR CD into a Windows PC.

The CD will automatically start and detect the language you are using on your PC.

3. Accept the language option or change to a different language.

4. Click Next to proceed.

5. Click Setup to start the Smart Wizard installation assistant. Follow the instructions on the

screen.

Note: If the CD does not automatically start, browse the CD and double-click on

Autorun.

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