KVH Industries TracVision RV1 Manual de usuario

KVH Industries, Inc.

TracVision®RV1

User’s Guide

TracVision RV1 User’s Guide

KVH Part # 54-1032 Rev. B

TracVision RV1

User’s Guide

This user’s guide provides all of the basic information you need to

operate, set up, troubleshoot, and maintain the TracVision RV1

system. For detailed installation information, please refer to the

TracVision RV1 Installation Guide.

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

Technical Support

North/South America, Australasia:

Phone: +1 401 847-3327

E-mail: [email protected]

Europe, Middle East, Africa, Asia-Pacific:

Phone:+4545160180

E-mail: [email protected]

Trademark Information

TracVision, KVH, and the unique light-colored dome with dark contrasting baseplate are

trademarks of KVH Industries, Inc.

All other trademarks are the property of their respective owners.

Disclaimer

Every effort has been made to ensure the correctness and completeness of the material in this

document. No company shall be liable for errors contained herein. The information in this

document is subject to change without notice. No warranty of any kind is made with regard to

this material, including, but not limited to, the implied warranties of merchantability and fitness

for a particular purpose.

TracVision RV1 User’s Guide

Table of Contents

1 Introduction

Documentation Overview...................................................................3

Important Safety Information.............................................................4

System Overview ...............................................................................6

2 Getting Started

Receiving Satellite TV Signals..........................................................11

Avoiding Blockage ...........................................................................12

Turning On the System ....................................................................13

Accessing the Web Interface ...........................................................14

3 Network Settings

Connecting the TV-Hub to Your Onboard Network...........................17

TV-Hub Ethernet Settings ................................................................19

Connecting to the TV-Hub Using its Built-in Wi-Fi ...........................20

TV-Hub Wireless Settings ................................................................21

Connecting Directly to the TV-Hub Ethernet Port.............................22

Resetting Network Settings to Factory Defaults..............................23

4 Antenna Settings

Adjusting the LNB Skew Angle (Linear Only) ...................................27

Understanding Skew ..............................................................29

Advanced Settings ...........................................................................30

Sleep Mode.............................................................................30

Band/Polarization Control.......................................................30

Sidelobe Mode........................................................................30

TracVision RV1 User’s Guide

5 Receiver Settings

Configuring a Linear Receiver for Automatic Switching ..................33

Configuring DIRECTV Receivers for Automatic Switching................34

Allowing External Access on a DIRECTV Receiver ...........................38

Setting the Dish Type on a DIRECTV Receiver .................................39

Running a Check Switch Test on a DISH Network or

Bell TV Receiver ...............................................................................41

Check Switch Mode................................................................44

Activating Your Receiver(s)..............................................................45

6 Satellite Settings

Selecting a Single Satellite ..............................................................49

Creating a New Satellite ..................................................................50

Selecting a Satellite Group ..............................................................51

Creating a New Satellite Group........................................................53

Changing Satellites in a Group.........................................................55

Changing Satellite Tracking Parameters .........................................56

7 Switching Satellites

Automatic Satellite Switching for Linear, DISH Network,

or Bell TV..........................................................................................61

Setting Up a Linear Receiver for Automatic Switching...........62

Setting Up a DISH Network/Bell TV Receiver for

Automatic Switching ..............................................................63

Setting Up an IP AutoSwitch...................................................64

Automatic Satellite Switching for DIRECTV......................................65

DIRECTV Coax Network Connections......................................66

Additional Equipment for Old DIRECTV Receivers ..................68

Setting Up a DIRECTV Receiver for Automatic Switching.......69

Understanding DIRECTV SWM Technology .............................71

Selecting Automatic Switching Mode ..............................................72

TracVision RV1 User’s Guide

iii

Selecting the Master Receiver.........................................................73

Manual Satellite Switching..............................................................74

8 Troubleshooting

Basic Checks ...................................................................................77

Status Information on the Home Page.............................................79

TV-Hub Status Indicators.................................................................81

IP AutoSwitch Status Indicator ........................................................84

Error Messages................................................................................85

System Logs ....................................................................................88

Operational Log ......................................................................89

Event Log................................................................................90

System Information .........................................................................91

Technical Support............................................................................93

9 Maintenance

Preventive Maintenance ..................................................................97

Updating the Satellite Library ..........................................................98

Updating the Software...................................................................100

Corrective Maintenance.................................................................102

Restarting the System ...................................................................103

ASpecifications

System Specifications ...................................................................107

TracVision RV1 User’s Guide

Introduction

1. Introduction

This section provides important safety information you need to know

before using the system. It also provides an overview of the system and

its documentation.

Contents

Documentation Overview ..................................................................................3

Important Safety Information ............................................................................4

System Overview...............................................................................................6

TracVision RV1 User’s Guide

Introduction

Documentation Overview

The information provided here contains complete operation,

configuration, and troubleshooting details for your TracVision system.

Icons Used

The documentation for this product uses the following icon:

Related Documentation

In addition to the Help accessible from the TV-Hub’s web interface,

the following documents are provided with your TracVision system:

Icon Description

This is a danger, warning, or caution notice. Be sure

to read these carefully to avoid injury!

Document Description

Installation Guide Complete installation instructions

Quick Start Guide Handy quick reference guide with

basic operating instructions

Installation Checklist Form that the installer must return to

validate the quality of the installation

Mounting Templates Templates that the installer uses to

lay out the mounting holes for the

antenna and the TV-Hub

Warranty Statement Warranty terms and conditions

Kitpack Contents List List of every part supplied in the kit

TracVision RV1 User’s Guide

Introduction

Important Safety Information

For your own safety, and for the safety of your passengers, be sure to

read the following important notices.

WARNING

Risk of Electric Shock

To avoid electric shock, do not open the TV-Hub’s chassis

enclosure. There are no user-serviceable parts inside.

WARNING

Risk of Electric Shock

If any component of the TracVision system becomes damaged and/

or no longer functions normally, disconnect it from power, secure it

from unintended operation, and contact KVH Technical Support

(see “Technical Support” on page 93). All repairs or modifications

must be performed by a trained, KVH-certified technician.

WARNING

Risk of Explosion

Do not operate the TV-Hub (or any other electrical device) in an

environment where flammable gases, vapors, or dusts are present.

In addition, do not use the TV-Hub in an environment with a

temperature outside its 5°F to 131°F (-15°C to 55°C) operating

range.

WARNING

Risk of Electric Shock

Failure to ground the TracVision system properly may cause an

unsafe floating ground condition, risking potentially lethal electric

shock. Refer to the Installation Guide for details on the proper

grounding of the equipment.

TracVision RV1 User’s Guide

Introduction

WARNING

Risk of Burns

Make sure the antenna is pointed away from the sun whenever the

radome is removed. The high-gloss reflector can focus sunlight into

a narrow beam, generating a significant amount of heat that can

cause damage and injury. Keep the radome installed at all times.

Only remove it if you need to adjust the skew of a linear LNB.

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