KVH Industries TracVision R5 Manual de usuario

Satellite Television

KVH TracVision

R5/R4

owner’s

manual

•Installation Instructions

•User’s Guide

•Technical Manual

A Guide to TracVision R5/R4

54-0157 Addendum to Rev. J

TracVision R4/R5 Owner’s

Manual Addendum

(ECO #7564)

The following information applies to Revision J of the

TracVision R4/R5 Owner’s Manual (KVH Part Number 54-0157).

5.3 Replaceable Parts

Table 5-1 has been updated to show the new part number for the RF

PCB.

Table 5-1

Field Replaceable Units

Part Name Part Number

Baseplate Assembly

(TracVision R5)

02-1498-01*

02-1498-03**

Baseplate Assembly

(TracVision R4)

02-1498-02*

02-1498-04**

Radome Assembly

(TracVision R5)

02-0953-12†

Radome Assembly

(TracVision R4)

02-0953-11†

Data/Power Cable 32-0730-28

RF Cable 32-0417-28

PC Cable 32-0628-06

CPU PCB 02-1043-02

RF PCB 02-1524

Antenna Gyro

(TracVision R5 only)

02-1433

Antenna Gyro Gasket

(TracVision R5 only)

24-0139

System Fuses 16-0017-3150

LNB (European System) 19-0346

LNB (N. American System) 19-0056

Switchplate 02-1023-01

TV/SAT Switch

(optional)

01-0245

* Baseplate assembly with single-output LNB (European systems)

** Baseplate assembly with dual-output LNB (North American systems)

† Specify color when ordering

Congratulations!

You have selected one of the most advanced land-mobile satellite

tracking systems available today. KVH®Industries’

TracVision®R5/R4 is designed for use with European and North

American DVB®-compatible satellite services, as well as

DIRECTV®. This manual provides detailed instructions on the

proper installation, use, and maintenance of your

TracVision R5/R4 system. Before using this manual, be sure to

check for any addenda, which might detail changes to the

manual’s information.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Kokkedal Industripark 2B

Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

Tel: +1 401 847-3327 Tel: +45 45 160 180

Fax: +1 401 849-0045 Fax: +45 45 160 181

E-mail: [email protected] E-mail: [email protected]

Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

KVH Part # 54-0157 Rev. J

TracVision R5/R4 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV®is an official trademark of DIRECTV, Inc.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

1.2.1 TracVision R5/R4 Components . . . . . . . . . . . . . . . . . . . . . . .1-3

1.2.2 Satellite TV Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

1.3 Materials Provided with TracVision R5/R4 . . . . . . . . . . . . . . . . . .1-4

1.3.1 Additional Materials Required for TracVision R5/R4 Use . . .1-5

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-8

2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . . .2-9

2.3.2 Connecting to Vehicle Power . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.3.3 Connecting the Receiver Ground Wire . . . . . . . . . . . . . . . .2-11

2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

2.3.5 Connecting the Antenna RF Signal Cable to

the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

2.3.5.1 Installing Two Receivers and TVs

(North American Systems Only)

. . . . . . . . . . . . . . . . . . .2-12

2.3.5.2 Connecting Three or More Receivers and TVs

(North American Systems Only)

. . . . . . . . . . . . . . . . . . .2-13

2.3.6 Sealing the Cable Access Hole . . . . . . . . . . . . . . . . . . . . . .2-14

2.4 Activating the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . . .2-16

2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . . .2-18

2.6 Setting the Skew Angle

(European Systems Only)

. . . . . . . . . .2-24

2.7 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

2.8 Configuring TracVision R5/R4 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . .2-28

54-0157 Rev. J

3 Using Your TracVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the TV/SAT Switch to Switch Between Satellites . . . .3-4

3.2.2 DISH 500 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

3.3 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-2

4.1.1 Improper Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.2 Insufficient Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.7 Vehicle Turning During Startup

(TracVision R5 only)

. . . . . .4-3

4.1.8 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . . .4-4

4.1.9 Type of Multiswitch Used

(North American Systems Only) . . . . . . . . . . . . . . . . . . . . . .4-4

4.1.10 Stationary Use Only

(TracVision R4 only)

. . . . . . . . . . . . . . .4-4

4.2 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 Receiver Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.2 Receiver Faulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3 Antenna Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Reshipping the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Appendix A System Specifications . . . . . . . . . . . . . . . . . . .A-1

Appendix B Switchplate Template . . . . . . . . . . . . . . . . . . .B-1

iii

54-0157 Rev. J

1 Introduction

1.1 Digital Satellite Television

Your TracVision R5/R4 satellite TV antenna is fully compatible

with the Digital Video Broadcasting (DVB) satellites, as well as

Digital Satellite Services (DSS), such as DIRECTV. As a result,

you will be able to receive and decode signals from your chosen

satellite services with the proper programming and hardware

(e.g., the satellite TV receiver).

Your TracVision R5/R4 comes with a pre-programmed “satellite

library” of North American and European satellite services.

When configuring the TracVision R5/R4, you may choose a pair

of satellites from the library to be active in the system and with

your receiver. If the satellite service you wish to receive is not already

in the satellite library, you may also add two additional satellites of

your choice to the library.

Available Satellite Pairs

North America

Any two of the North American satellites listed below can be

paired together, as long as the antenna is within the satellite’s

coverage area (U.S.-style LNB required):

1-1

Introduction

54-0157 Rev. J

• DSS_72 • Echo_119

• DSS_101 • Echo_148

• DSS_119 • ExpressVu (82)

• Echo_61 • ExpressTV (91)

• Echo_110

You can also receive and decode

signals from the DSS_110 satellite

if a KVH HDTV converter

(KVH Part #01-0260-05) is

installed.

Europe

Any two of the European satellites listed below can be paired

together, as long as the antenna is within the satellite’s coverage

area (European-style LNB required):

1.2 System Overview

A complete satellite TV system includes the TracVision R5/R4

connected to a receiver and a television set. The optional TV/SAT

Switch allows you to select a satellite at the press of a button. A

desktop or laptop computer is used to configure the system and

conduct diagnostics. The complete system is illustrated in

Figure 1-1. System specifications are provided in Appendix A.

Figure 1-1

TracVision R5/R4 System Configuration

1-2

A Guide to TracVision R5/R4

11-16 Volts DC

2.5-3.5 Amps

Satellite Receiver 1

RF2

Options Purchased Separately

TV 1

Data/Power

Vehicle

PowerSwitchplate

PC Maintenance

Satellite Receiver 2TV 2 Laptop PC

TracVision Antenna

RF1

Baseplate

Radome

Second TV

and receiver

option only

available with

U.S.-style,

dual output

LNB.

TV/SAT Switch

(optional)

SatAError

OtherIndicators:

•B

othblinking

green:initializing

•E

rrorlight

blinkingred:

systemproblem

ChangingSatellites:

1.PushSelectbutton

2.WaitwhileSatAor

Bblinksgreen

3.ReadywhenSatA

orSatBstays

solidgreen

SatB

Select

• Arabsat • Hotbird

• Astra1 • Nilesat

• Astra2N • Sirius

• Astra2S • Thor

• Eutel_W3A • Turksat1C

• Hispasat

In-motion Tracking

(TracVision R5 only)

The TracVision R5 employs a state-of-the-art actively stabilized

antenna system. Once the satellite is acquired, the antenna gyro

continuously measures your vehicle’s motion and transmits

commands to the antenna motors to keep the antenna pointed at

the satellite at all times.

1.2.1 TracVision R5/R4 Components

The antenna unit includes the antenna positioning mechanism,

signal front end, power supply, and control elements. The

antenna is a parabolic dish mounting a low noise block (LNB)

converter with a built-in preamplifier. The European

configuration includes a single-output LNB, while the North

American system uses a dual-output LNB. A molded ABS

radome encloses the fiberglass baseplate and is secured in place

with standard fasteners. Connectors on the back of the baseplate

join the power, signal, and control cabling from units inside the

vehicle.

1.2.2 Satellite TV Receiver -

Sold Separately

The receiver (purchased separately) receives satellite signals from

the antenna unit for signal processing and channel selection, and

sends the signals to the TV set for viewing. Please refer to the

receiver’s User’s Manual for complete operating instructions.

1-3

Introduction

54-0157 Rev. J

The dual-output LNB in the North

American systems allows two

receiver/TV pairs to be connected

directly to the antenna. Three or

more pairs can be connected to the

system if an active multiswitch is

installed. See

Section 2.3.5,

“Connecting the Antenna RF Signal

Cable to the Receiver” on page

2-12

for details.

Before you can start watching

satellite TV using your TracVision

antenna, you will need to activate

your receiver. Refer to

Section 2.4,

“Activating the Receiver” on

page 2-14

for more details.

KVH offers an upgrade kit (KVH

Part #02-1026) that adds in-motion

tracking capability to the

TracVision R4, allowing you to

receive satellite signals while on

the move.

Otros manuales para TracVision R5

Este manual sirve para los siguientes modelos

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