
© Intate Ltd 2014 6
Trouble Shooting
Problem Indicator Cause Solution
No water from tap 1 Sensor flashes
ontinuously when use’s
hands are within range.
1 Low batteries Repla e batteries
2 Red light in the sensor
does not flash when the
user’s hands are within the
sensor’s range.
1
2
3
1. Batteries are ompletely
used up.
Unit is in ‘Se urity Mode’*.
Sensor is pi king up
refle tions from mirror or other
obje ts.
The batteries must be
repla ed.
Eliminate the ause of the
refle tion.
* & ** see notes at
foot of following
page.
3 Red light in the sensor
flashes when the user’s
hands are within the
sensor’s range.
1
2
3
4
5
Conne tor between the
ele troni unit and the
solenoid are dis onne ted.
Debris or s ale in solenoid.
The entral orifi e in the
diaphragm is blo ked or the
diaphragm is torn.
The water supply pressure is
higher than 8 bar.
The water supply pressure is
under 8 bar and yet the
pressure in the tap’s body is
higher.
This situation ould be aused
by a sudden in rease in water
supply pressure that the he k
valve or double he k valve
prevents from dropping, even
after the water supply pressure
falls below 8 bar.
Conne t the ele troni unit’s
onne tor to the solenoid.
Uns rew solenoid, pull out
the plunger and the spring
from the solenoid and lean
them. Use s ale removal
agent if required. When
repla ing the plunger,
please ensure that the spring
is in the verti al position.
Clean the orifi e or repla e
the diaphragm.
Redu e the water supply
pressure.
Shut off the water supply
and uns rew one of the
flexible pipes in order to
release the entrapped
pressure.
Water flow from the
spout does not stop.
1
2
Sensor flashes when the
user’s hands are within the
sensor’s range.
Red light in the sensor
does not flash when the
user’s hands are within the
sensor’s range.
1
2
Debris or s ale in diaphragm
or the diaphragm is torn.
Sensor is dirty or overed **.
Sensor is pi king up
refle tions from a mirror or
other obje t.
Clean the orifi e or repla e
the diaphragm.
Clean or remove ause of
interferen e.
Remove the ause of the
refle tion.
Water flow diminishes Filter or aerator is logged Remove, lean and re-install.