HP Quality Center Synchronizer 1.2 Manual de usuario

HP Quality Center Synchronizer

Software Version: 1.20

User’s Guide

Document Release Date: June 2008

Software Release Date: June 2008

Legal Notices

Warranty

The only warranties for HP products and services are set forth in the express warranty

statements accompanying such products and services. Nothing herein should be construed

as constituting an additional warranty. HP shall not be liable for technical or editorial errors

or omissions contained herein.

The information contained herein is subject to change without notice.

Restricted Rights Legend

Confidential computer software. Valid license from HP required for possession, use or

copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software,

Computer Software Documentation, and Technical Data for Commercial Items are licensed

to the U.S. Government under vendor's standard commercial license.

Third-Party Web Sites

HP provides links to external third-party Web sites to help you find supplemental

information. Site content and availability may change without notice. HP makes no

representations or warranties whatsoever as to site content or availability.

Trademark Notices

Microsoft®, Windows®, and Windows XP® are U.S registered trademarks of Microsoft

Corporation.

Documentation Updates

This guide’s title page contains the following identifying information:

•Software Version number, which indicates the software version.

•Document Release Date, which changes each time the document is updated.

•Software Release Date, which indicates the release date of this version of the software.

To check for recent updates, or to verify that you are using the most recent edition of a

document, go to:

http://h20230.www2.hp.com/selfsolve/manuals

This site requires that you register for an HP Passport and sign-in. To register for an HP

Passport ID, go to:

http://h20229.www2.hp.com/passport-registration.html

Or click the New users - please register link on the HP Passport login page.

You will also receive updated or new editions if you subscribe to the appropriate product

support service. Contact your HP sales representative for details.

Support

You can visit the HP Software Support web site at:

http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and

support that HP Software offers.

HP Software Support Online provides customer self-solve capabilities. It provides a fast and

efficient way to access interactive technical support tools needed to manage your business.

As a valued support customer, you can benefit by using the HP Software Support web site to:

•Search for knowledge documents of interest

•Submit and track support cases and enhancement requests

•Download software patches

•Manage support contracts

•Look up HP support contacts

•Review information about available services

•Enter into discussions with other software customers

•Research and register for software training

Most of the support areas require that you register as an HP Passport user and sign in.

Many also require a support contract.

To find more information about access levels, go to:

http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, go to:

http://h20229.www2.hp.com/passport-registration.html

Table of Contents

Welcome to This Guide .........................................................................7

Using This Guide...................................................................................7

Chapter 1: Installing Quality Center Synchronizer...............................9

The Installation Process.......................................................................10

The Quality Center Synchronizer System ...........................................11

System Configurations ........................................................................12

Installing the Quality Center Synchronizer Server .............................15

Installing the Quality Center Synchronizer Client.............................24

Starting and Stopping the Quality Center Synchronizer Service........25

Starting the Quality Center Synchronizer Client ...............................26

Uninstalling Quality Center Synchronizer .........................................29

Chapter 2: Synchronizing at a Glance ................................................33

About Synchronizing at a Glance .......................................................33

The Quality Center Synchronizer Client Window .............................34

Synchronization Links ........................................................................35

Integrity Checks ..................................................................................37

Incremental Synchronizations ............................................................41

Full Synchronizations..........................................................................42

Chapter 3: Creating Synchronization Links ........................................43

About Creating Synchronization Links...............................................44

Creating Links .....................................................................................45

Setting Link Properties ........................................................................50

Setting Scheduling Options.................................................................54

Setting Filter Options ..........................................................................56

Creating Requirement Type Mappings ...............................................59

Setting Event Options .........................................................................61

Creating Field Mappings .....................................................................66

Setting Mail Notifications ...................................................................81

Setting Adapter Parameters .................................................................82

Table of Contents

Chapter 4: Working with Quality Center Synchronizer .....................83

Viewing Link Details ...........................................................................84

Running Link Tasks.............................................................................89

Viewing Task Run History...................................................................93

Viewing Task Run Reports...................................................................95

Editing Synchronization Link Settings ...............................................99

Resetting a Link .................................................................................100

Enabling and Disabling Synchronization Links ...............................102

Deleting Synchronization Links........................................................103

Automatic Backup of the Quality Center Synchronizer Database....104

Exporting and Importing Link Definitions.......................................104

Exporting and Importing Link Data .................................................105

Configuring the Quality Center Synchronizer Options ...................107

Changing the Quality Center Synchronizer Password .....................110

Appendix A: Working with Rational ClearQuest ..............................111

Guidelines for Working with Rational ClearQuest...........................111

Quality Center Synchronizer Settings for ClearQuest ......................115

Migrating Links from the Mercury Quality Center

Defects Synchronizer for Rational ClearQuest .............................117

Appendix B: Working with Rational RequisitePro............................121

Guidelines for Working with Rational RequisitePro.........................121

RequisitePro Connection Properties .................................................122

Migrating to the Quality Center Synchronizer.................................123

Welcome to This Guide

Welcome to HP Quality Center Synchronizer. Quality Center Synchronizer

enables you to synchronize Quality Center data with data in another

application. For example, you can synchronize defects with Rational

ClearQuest and synchronize requirements with Rational RequisitePro.

This guide describes how to install and configure Quality Center

Synchronizer, how to create and manage synchronization links, and how to

run tasks on these links.

Note: The usage of HP Quality Center Synchronizer or HP Quality Center

Synchronizer Adapter SPI to develop an adapter for Quality Center or to

synchronize Quality Center data with Quality Center data is not supported.

Using This Guide

This guide contains the following chapters:

Chapter 1 Installing Quality Center Synchronizer

Describes how to install and configure the Quality Center Synchronizer,

how to start Quality Center Synchronizer, and how to uninstall

Quality Center Synchronizer.

Chapter 2 Synchronizing at a Glance

Provides an overview of working with the Quality Center Synchronizer.

Welcome to This Guide

Chapter 3 Creating Synchronization Links

Describes how to create synchronization links for synchronizing data

between Quality Center and other applications.

Chapter 4 Working with Quality Center Synchronizer

Describes how to run tasks on synchronization links, manage

synchronization links, and configure Quality Center Synchronizer.

Appendix A Working with Rational ClearQuest

Describes notes and limitations specific to syncing defects with

Quality Center Synchronizer and Rational ClearQuest.

Appendix B Working with Rational RequisitePro

Describes notes and limitations specific to syncing requirements with

Quality Center Synchronizer and Rational RequisitePro.

Installing Quality Center Synchronizer

This chapter describes how to install Quality Center Synchronizer.

This chapter includes:

➤ The Installation Process on page 10

➤ The Quality Center Synchronizer System on page 11

➤ System Configurations on page 12

➤ Installing the Quality Center Synchronizer Server on page 15

➤ Installing the Quality Center Synchronizer Client on page 24

➤ Starting and Stopping the Quality Center Synchronizer Service on page 25

➤ Starting the Quality Center Synchronizer Client on page 26

➤ Uninstalling Quality Center Synchronizer on page 29

Chapter 1 • Installing Quality Center Synchronizer

The Installation Process

Installing and starting Quality Center Synchronizer involves the following

steps:

1 Review the Synchronizer system structure to plan the installation in your

network. For more information, see “The Quality Center Synchronizer

System” on page 11.

2 Make sure that your system meets the minimum requirements. For more

information on the minimum requirements for the Synchronizer server and

client machines, and the supported endpoint versions, see “System

Configurations” on page 12.

3 Download and install the Synchronizer server from the HP Quality Center

Add-ins page. For more information, see “Installing the Quality Center

Synchronizer Server” on page 15.

4 Install the Synchronizer client on the client machine from the

HP Quality Center Add-ins page. For more information, see “Installing the

Quality Center Synchronizer Client” on page 24.

5 Start the Synchronizer server. For more information, see “Starting and

Stopping the Quality Center Synchronizer Service” on page 25.

6 Start the Synchronizer client and log in. For more information, see “Starting

the Quality Center Synchronizer Client” on page 26.

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de HP

HP HP Integrated Lights-Out Manual de usuario

HP Surestore Disk Array 12h - And FC60 Manual de referencia

HP ProLiant DL320e Manual de usuario

HP Data Protector A.06.11 Guía de configuración rápida

HP StorageWorks MSA 2/8 - SAN Switch Manual de usuario

HP Integrity BL860c Manual de usuario

HP Tc4100 - Server - 256 MB RAM Guía de inicio rápido

HP BB118BV - StorageWorks Data Protector Express... Instrucciones de instalación y funcionamiento

HP HPE XP P9500 Guía de seguridad

HP Neoview SQL Manual de usuario

HP Color LaserJet CP3505 Series Manual de uso y cuidado

HP ProLiant Lights Out-100 Manual de usuario

HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage... Manual de instalación

HP StorageWorks 2/140 - Director Switch Manual de instrucciones

HP T5145 - Thin Client - Tower Manual de servicio

HP C7791C - DesignJet 130 Color Inkjet Printer Guía de configuración

HP 345646-001 - StorageWorks NAS 2000s External Storage... Instrucciones de instalación y funcionamiento

HP Z3100 - DesignJet Color Inkjet Printer Manual de usuario

HP P9000 Manual de instrucciones

HP BB118BV - StorageWorks Data Protector Express... Manual de uso y cuidado

HP T1936AA - Digital Sending Software Manual de uso y cuidado

HP Designjet T1300 Manual de usuario

HP SysMan Manual de usuario

HP StorageWorks 2/64 - Core Switch Manual de funcionamiento

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario

Novell

Novell SP2 - S Manual de instrucciones