High Sec Labs K244E Manual de usuario

User Manual

Model covered in this user manual:

K244E Secure 4-port Dual-Head DVI-I KVM Switch w/audio and DPP

Rev: 2.4

Doc No: HDC06156

User Manual: K244E Secure KVM Switch: 4-Port, Dual Head, DVI Video, DPP port

K244E Secure Dual-Head KVM Switch User Manual

Table of Content

Introduction ....................................................................................... 3

Security Features ............................................................................... 4

Operational Features ......................................................................... 6

Equipment Requirements .................................................................. 7

Safety Precautions ............................................................................. 8

Front Panel Features –K244E ............................................................ 9

Rear Panel Features –K244E ............................................................ 10

Tamper Evident Labels..................................................................... 11

Product Specifications...................................................................... 12

Before Installation............................................................................ 13

Installation ....................................................................................... 14

Operation......................................................................................... 17

DPP Operation.................................................................................. 18

Troubleshooting Guide .................................................................... 19

Record of Revisions

Rev

Date

Description of changes

1.0

Nov 11, 2010

Initial release

1.1

Nov 20, 2011

Internal review for CC evaluation

2.1

Dec 30, 2011

Released for customers

2.2

Feb 4, 2012

Added security procedures text

2.3

April 19, 2012

Added support for composite

device

2.4

April 3 2015

Updates

K244E Secure Dual-Head KVM Switch User Manual

Introduction

Thank you for purchasing this HSL Secure Dual-head DVI-I KVM

Switch. This KVM Switch is designed for use in secure defense and

intelligence environments across wide security gaps. This 3rd

Generation Secure KVM Switch offers optical data diode per channel.

Optical data diodes are used to prevent data transfer between

connected computers running at different security levels even if

these computers attempts to attack the KVM. HSL K244 Secure KVM

switch product provides the highest security safeguards and features

that meet today’s and will meet future cyber prevention

requirements.

This User Manual provides all the details you’ll need to install and

operate your new Switch, in addition to troubleshooting guidance—

in the unlikely event of a problem.

Package Contents

Inside product packaging you will find the following:

HSL K244E Secure Dual-Head DVI-I KVM Switch unit

12V 1.5A DC Power Supply

2 x DVI to VGA adapter plugs

Important: This product is equipped with always-on active anti-tampering system. Any attempt to

open the product enclosure will activate the anti-tamper triggers and render the unit inoperable.

If the unit’s enclosure appears disrupted or if all the channel-select LEDs flash continuously, please

remove product from service immediately and contact HSL Technical Support.

K244E Secure Dual-Head KVM Switch User Manual

Security Features

HSL Secure KVM Switch is the most advanced and secure

commercially available KVM Switch available today. Below is a

summary of some of the security features incorporated into the

product.

Unidirectional Data Paths

Optical diodes used to enforce unidirectional data flow from the

peripheral devices to computers preventing potential leakage paths

between computers even in the severe threat of two infected

computers attacking the KVM.

No Shared Resources

This KVM Switch designed to securely operate even when peripheral

devices are vulnerable to signaling attacks. This KVM Switch does not

allow computer access to any shared resource and does not share

controllable power sources.

Dedicated Processors for Emulation

The Switch features a dedicated processor per computer port to

emulate peripheral devices. This keeps each computer running on

different security levels physically separated and secure at all times,

and prevents any unintended data leakage between computers.

Non-Reprogrammable Firmware

The Switch features custom firmware that is not reprogrammable,

preventing the ability to remotely attack the KVM control logic.

EDID Emulation and Firewall

HSL Secure KVM Switch blocks the computer access to the shared

display by using isolated EDID emulators. This arrangement together

with the internal EDID firewall protects from KVM attacks targeting

the external memory effect of the shared display.

USB Ports Protection

Console USB ports are protected from the use of storage and other

unsafe USB devices through strong filtering (independent of

computer protection means). Unqualified devices are rejected when

connected to the Switch. Only mouse and keyboard data are passed

through.

Heavy-duty Steel Enclosure

HSL Secure KVM Switches uses thick steel components to protect the

product from physical tampering and to minimize radiated

electromagnetic emissions that can be snooped or intercepted.

Active Always-On Anti-Tamper

Active chassis anti-tamper system prevents the KVM electronic

circuitry from being accessed and tampered with by permanently

disabling the product once tampering is detected.

Holographic Tamper-Evident Labels

Four serially numbered holographic security tamper-evident labels

are placed on the enclosure surface to provide a visual indication if

the Switch has been opened or compromised.

K244E Secure Dual-Head KVM Switch User Manual

High Inter-Channel Analog Isolation

HSL Secure KVM Switches offers exceptionally high isolation between

computer channels to prevent analog leakages across the KVM.

Dedicated Peripheral Port

HSL patented Dedicated Peripheral Ports enables secure use of CAC

or smart-card readers leveraging security.

Common Criteria Listing

The Switch is listed by the Common Criteria organization.

K244E Secure Dual-Head KVM Switch User Manual

Operational Features

The HSL Secure KVM Switch was designed with the user in mind for

today’s IT environment. Below is a summary of some of the features

incorporated into the Product.

Dual-Head Support

HSL K244 Secure Switch enables easy switching of two user displays

to four dual-head computers.

USB Support

HSL Secure KVM Switch product designed and tested to support the

widest variety of USB keyboards and mice.

Dedicate Peripheral Port

HSL Secure KVM Switch products supports parallel switching of wide

set of user authentication devices including CAC, smart-card and

biometric readers.

Keyboard Shortcuts Support

HSL Secure KVM Switch is the only Secure KVM that supports

keyboard shortcuts switching mode while providing highest level of

isolation.

DVI-I, HDMI & VGA Support

The Switch supports both digital (DVI-D and HDMI) and analog video

(VGA) displays and video cards.

Dual-link Video Support

HSL Secure KVM Switch supports dual-link digital video signals to

enable highest available display quality and resolutions.

Audio Support

Switch support audio out switching. Microphone switching not

supported to prevent analog leakages through audio ports.

Display Diagnostic LED

Special display diagnostic LEDs near each one of the console display

connectors provides essential guidance during installation.

KVM Extenders Support

HSL Secure KVM Switch supports most copper and fiber KVM

extenders connected to the console port.

K244E Secure Dual-Head KVM Switch User Manual

Equipment Requirements

Cables

It is highly recommended to use HSL Cable Kits for product to ensure

optimal security and performance.

One Cable Kit is required per connected computer.

Operating Systems

Product is compatible with devices running on the following

operating systems:

• Microsoft® Windows®

• Red Hat®, Ubuntu® and other Linux® platforms

• Mac OS® X v10.3 and higher.

USB Keyboard console port

The product console USB keyboard port is compatible with Standard

USB keyboards.

Notes:

a. For security reasons products do not support wireless

keyboards. In any case do not connect wireless keyboard to

product.

b. Non-standard keyboards, such as keyboards with integrated

USB hubs and other USB-integrated devices, may not be fully

supported due to security policy. If they are supported, only

classical keyboard (HID) operation will be functional. It is

recommended to use standard USB keyboards.

USB Mouse console port

The product console USB mouse port is compatible with standard

USB mice.

Notes:

a. Console USB keyboard and mouse ports are switchable, i.e.

you can connect keyboard to mouse port and vice versa.

However, for optimal operation it is recommended to

connect USB keyboard to console USB keyboard port and

USB mouse to console USB mouse port.

b. Console USB mouse port supports Standard KVM Extender

composite device having a keyboard/mouse functions.

c. For security reasons products do not support wireless mice.

In any case do not connect wireless mouse to product.

PS/2 Mouse and Keyboard console ports

The product console PS/2 keyboard and mouse ports are compatible

with standard PS/2 keyboards and mice.

Video Support

K244E supports DVI-I displays as well as VGA and HDMI via

compatible cables.

Resolutions Supported

DVI Dual-link supports resolution up to 2560 x 1600.

DVI Single-link supports resolution up to 1920x1200.

User Audio Devices

Product is compatible with the following types of user audio

devices:

Stereo headphones;

Amplified stereo speakers.

Note: In any case do not connect a microphone to product audio

output port including headsets.

DPP Port

The product operates with authorized USB devices plugged into the

console DPP Port, such as USB smart-card reader or Common Access

Card (CAC) reader.

K244E Secure Dual-Head KVM Switch User Manual

Safety Precautions

Please read the following safety precautions carefully before using

the product:

Before cleaning, disconnect the product from DC

power.

Be sure not to expose the product to excessive

humidity.

Be sure to install the product on a clean secure

surface.

Do not place the DC power cord in a path of foot

traffic.

If the product is not used for a long period of time,

remove the product’s wall-mount power supply from

the mains jack.

If one of the following situations occurs, get the

product checked by a qualified service technician:

The product’s power supply is overheated,

damaged, broken, causes smoke or shortens

the mains power socket.

Liquid penetrates the product’s case.

The product is exposed to excessive moisture

or water.

The product is not working well even after

carefully following the instructions in this

user’s manual.

The product has been dropped or is physically

damaged.

The product has obvious signs of breakage or

loose internal parts.

The product should be stored and used only in

temperature and humidity controlled environments

as defined in the product’s environmental

specifications.

The wall-mount power supply used with this product

should be the model supplied by the manufacturer

or an approved equivalent provided by HSL or an

authorized service provider. The use of improper

power source will void product warranty.

K244E Secure Dual-Head KVM Switch User Manual

Front Panel Features –K244E

1 –Steel enclosure

2 –DPP (Dedicated Peripheral Port) Status LED ("Freeze")

3 –DPP channel select LEDs

4 –Channel Select push-buttons and LEDs

5a-5b –Holographic Tamper Evident Labels

K244E Secure Dual-Head KVM Switch User Manual

Rear Panel Features –K244E

Console Area

1 - DPP (Dedicated Peripheral Port) console USB jack

2 - RDC remote control port RJ-45 (for future use)

3 –Audio console output 3.5 mm stereo jack

4 - USB Keyboard & Mouse jacks

5 –PS/2 Keyboard & Mouse jacks (Mini-DIN)

6 –Console 2 X DVI-I video input jacks & diagnostic LEDs

Computer Area

7 - Computer USB Keyboard & Mouse jack

8 - Computer audio input jack 3.5mm stereo

9 - Computer DPP USB jack

10 - Computer 2 X DVI-I video input jacks

General

11 - DC Power input jack –barrel type

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