GE Paywise Manual de usuario

Guide to your

new

Pay As You Go

meter

T1 T2 T3 T4 T5 T6

000010.73

1.8.0

Supply

disconnected

Display

number*

Current

tariff

Energy

reading

Credit status

indicators

Display cycle

button

Meter display

Meter number

Re-connection

and

Emergency

credit

activation switch

Display legend

Meter overview

Guernsey Electricity are installing new Pay As You Go

Meters that will make it easier for you to operate and to

keep track of how much electricity you use. The Meters also

feature ‘Friendly’ periods which mean that you will not be

left without electricity during periods when top-ups aren’t

possible, for example in the middle of the night.

The

display

legends

*Number refers to the current display and always starts with 1.8. For details

see display legend on the front of the meter. E.g. 1.8.8 = Usage Cost p/hr.

T1 T2 T3 T4 T5 T6

5.41

BAL

T1 T2 T3 T4 T5 T6

0.41

- BAL

in Credit or in Debt (-)

Pressing the green button ecycles through the

display. For information on your last payment

press repeatedly until you see the date appear.

Adding credit to

the meter

To add credit simply hold your

charged card against the meter

as indicated.

First beep

The meter has started reading

the card. Please KEEP holding

the card in front of the meter.

Double Beep

The meter has ﬁnished reading

the card, you can now remove

it and view your credit on the

display.

If the meter makes a long beep

it has failed to read the card.

Please remove your card, wait a

few seconds and then try again.

The display

The meter display alternates between:

• the current rate and the balance reading

• and emergency credit, if activated.

When displaying the balance the meter shows if you are:

T1 T2 T3 T4 T5 T6

- - 2

T1 T2 T3 T4 T5 T6

1.00

- - 3

T1 T2 T3 T4 T5 T6

27.40

- - 5

T1 T2 T3 T4 T5 T6

20.00

- - 6

Press approx. 12 times

Last credit on meter date

Press again

Last payment accepted by

meter

Press twice more

Current meter arrears

(if you are not in arrears this will read 0.00)

Press again

Arrears collection per week

(if none is due this will read 0.00)

Emergency credit

You can activate the Emergency Credit (£2.00) when the credit

shown on the meter is below £1.00.

Emergency credit is available if the orange E/Credit light u

is ﬂashing.

To activate Emergency credit just press the button

oat the

bottom of the meter, if the credit is below £0.00 the supply

will be reconnected. The meter display will alternate between

the Credit Balance - BAL

and remaining Emergency

Credit --1 available before

disconnection.

Once the Emergency credit

has been used up, the entire

balance due will have to be

repaid before your supply can

be reconnected.

‘Friendly’ periods

The meter is designed not to disconnect at times when it is not

possible for you to top up your card. So, if your credit runs out

at an unsociable hour we will be ‘Friendly’ and the supply will

remain on but accumulate a debt which will need to be repaid

during the next ‘TOP-UP TIME’. If you do not put some credit on

your meter at the next ‘TOP-UP TIME’ your supply is likely to go off.

For a quick guide to Emergency credit and ‘Friendly’ and

‘TOP-UP TIME’ periods, please see the chart over the page ➔

Where to buy credit

You can buy top-ups at the outlets listed on the reverse

of this leaﬂet. You can also call us on 200700 or go to

www.electricity.gg for the latest information.

Lost Card

Should you lose your card, please call in to Guernsey Electricity

on the Bridge to arrange for a replacement. Repeated losses

may result in a small charge.

SUPPLY

DISCONNECTED

METER NEEDS

CREDIT TO

RECONNECT

ACTIVATE

EMERGENCY

CREDIT

BY PRESSING

BUTTON

CREDIT

RUNS OUT

FRIENDLY

TIME

YES NO

No credit

light illuminates

SUPPLY STAYS

TOP-UP TIME

SUPPLY

DISCONNECTS

E/Credit light

flashes

SUPPLY TURNS

YES

EMERGENCY

CREDIT RUNS

OUT

TOP-UP TIME

SUPPLY

DISCONNECTS

FRIENDLY

TIME

12|00 16|30 23|5909|00

Monday-

Saturday

00|00

Sunday

and Bank

Holidays

T1 T2 T3 T4 T5 T6

2.00

- - 1

T1 T2 T3 T4 T5 T6

0.41

- BAL

The meter is designed not to disconnect at times when it

is not possible for you to top up your card. So, if your credit

runs out at an unsociable hour we will be ‘Friendly’ and the

supply will remain on but accumulate a debt which will need to

be repaid during the next ‘TOP-UP TIME’.

SUPPLY

DISCONNECTED

METER NEEDS

CREDIT TO

RECONNECT

ACTIVATE

EMERGENCY

CREDIT

BY PRESSING

BUTTON

CREDIT

RUNS OUT

FRIENDLY

TIME

YES NO

No credit

light illuminates

SUPPLY STAYS

TOP-UP TIME

SUPPLY

DISCONNECTS

E/Credit light

flashes

SUPPLY TURNS

YES

EMERGENCY

CREDIT RUNS

OUT

TOP-UP TIME

SUPPLY

DISCONNECTS

FRIENDLY

TIME

12|00 16|30 23|5909|00

Monday-

Saturday

00|00

Sunday

and Bank

Holidays

‘Friendly’

periods

Top-up credit is available from:

•Guernsey Electricity Reception

•Checkers Xpress

The Bridge, Pollet, & Collings Rd, St Peter Port

•The Co-operative

The Market & Forest

•Jeffrey’s CI Fuels, Ville au Roi

•Landes du Marche Garage

•Candie Cache Stores

ISSUE Nº

JUNE 2014

Northside GY1 3AD

200 700

electricity.gg

Your card

200700 /guernseyelectricity

@guernseyelectricity www.electricity.gg

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