Follett Horizon Elite HCD1010A Manual de operación

HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W 1

HCC1010A/W, HCC1410A/W, HMC1010A/W, HMC1410A/W

Horizon Elite™ Ice Machines (Self-contained)

801 Church Lane • Easton, PA 18040, USA

Toll free (877) 612-5086 • +1 (610) 252-7301

www.follettice.com

Following installation, please forward this manual

to the appropriate operations person.

Operation and Service Manual

Serial Number L60418 to R03746

Order parts online

www.follettice.com

01096106R08

2 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W

CAUTION

• Warranty does not cover exterior or outside installations.

• Moving parts. Do not operate with front cover removed.

• Hot parts. Do not operate with cover removed.

• To reduce risk of shock, disconnect power before servicing.

• Drain line must not be vented.

• Water supply must have particle ltration.

• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label

on product and follow instructions carefully.

• Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Contents

Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Before you begin............................................................................... 3

Specications ................................................................................. 4

Operation ..................................................................................... 7

Preventive maintenance ....................................................................... 7

Weekly exterior care .......................................................................... 7

Service .......................................................................................11

The Horizon ice machine overview ..............................................................11

Harvest system diagram.......................................................................11

Water system diagram ....................................................................... 13

Water level diagram ......................................................................... 13

Normal control board operation ................................................................ 14

DIP Switch Settings ......................................................................... 14

Error faults: ............................................................................... 15

Soft errors: ................................................................................ 15

Run errors: ................................................................................ 15

Evaporator ushing sequence: ................................................................. 15

Wiring diagram ............................................................................. 16

Fan motor data ............................................................................. 17

Mechanical System ............................................................................ 18

Reservoir/rear bushing disassembly ............................................................ 25

1010 - Refrigerant pressure data ............................................................... 26

1410 - Refrigerant pressure data ............................................................... 26

Refrigeration system diagram.................................................................. 26

Refrigeration charge ......................................................................... 27

Refrigerant replacement requirements........................................................... 27

Evacuation ................................................................................ 27

Ice capacity test ............................................................................ 27

Troubleshooting .............................................................................. 28

Replacement parts ............................................................................ 30

HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W 3

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding

after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask that you review

the installation manual (provided as a separate document) before beginning to install the unit. Our instructions are

designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at

any time, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If

damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of

a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide

information about the type and capacity of Follett equipment. Following is an explanation of the different model

numbers in the series.

ConfigurationApplication

S RIDE™

(RIDE remote

ice delivery

equipment)

T Top-mount

425 up to

425 lbs

(193 kg)

710 up to

675 lbs

(306 kg)

1010 up to

1061 lbs

(482 kg)

1410 up to

1466 lbs

(665 kg)

1810 up to

1790 lbs

(812 kg)

2110 up to

2039 lbs

(925 kg)

V Vision™

H Harmony™

B Ice storage bin

J Drop-in

M Ice Manager

diverter valve

system

P Cornelius Profile

PR150

CondenserSeriesVoltageIcemaker

C 208-230/60/1 (icemaking head)

Self-contained only.

D 115/60/1 (icemaking head)

Self-contained and remote. If remote

unit, high side is 208-230/60/1.

E 230/50/1 (icemaking head)

Self-contained only.

F 115/60/1 (icemaking head)

Remote only. High side is

208-230/60/3.

MC Maestro™

Chewblet®

(425 Series)

HC Horizon

Chewblet

(710, 1010,

1410, 1810,

2110 Series)

HM Horizon

Micro Chewblet

HC 1810D SVA

A Air-cooled, self-contained

W Water-cooled, self-contained

R Air-cooled, remote condensing unit

N Air-cooled, no condensing unit for

connection to parallel rack system

Chewblet®Ice Machine Model Number Configurations

Specications

Electrical

Each ice machine requires its own separate circuit with electrical disconnect within 10 ft (6m).

Equipment ground required.

Standard electrical:

§HCC1010: 208-230/60/1 (6 ft (2m) NEMA 6-15 cord and plug provided)

§HCC1410: 208-230/60/1 (6 ft (2m) NEMA 6-20 cord and plug provided)

§Amperage: 1010A/W - 11A

1410A/W - 14A

4 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W

Plumbing

WARNING

This equipment to be installed with adequate backow protection to comply with applicable federal, state,

and local codes.

§3/8" OD push-in water inlet - 3/8" OD tubing required

§3/4" MPT drain

§1/4" FPT condenser inlet (water-cooled condenser only)

§1/4" FPT condenser drain (water-cooled condenser only)

Notes:

§Water shut-off recommended within 10 feet (3m).

§Water supply must have particle ltration. Follett recommends the lter system that has integral scale inhibitors.

(Follett item# 00130286).

§Follett does not recommend the use of water softeners or bowl scale inhibitors.

Flush drain plumbing

§3/4" MPT ush drain connection at the rear of the machine.

§Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).

§Drain line should not be shared with any other piece of equipment.

§Drain line cannot be reduced to a size smaller than 1 inch.

§Drain should be piped without a vent.

3/4" barb x 3/4" FPT

1" Stand pipe/Drain

2 ft. x 1" OD

silicone tubing

Minimum 8"

radius

3/4" MPT x 1" slip

1" PVC Drain

2 ft. x 1" OD

silicone tubing 3/4" MPT x 1" slip

3/4" barb x 3/4" FPT

1/4" per foot

(6,4 mm per 0,3 m)

Chassis drain plumbing

§Plug must be removed from John Guest tting.

§Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest tting

connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain.

§Drain must slope 1/4" inch per foot (6 mm per 30,4 cm).

HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W 5

Ambient

Air temperature 100 F/38 C max. 50 F/10 C min.

Water temperature 90 F/32 C max. 45 F/7 C min.

Water pressure – potable 70 psi max. (483 kPa) 10 psi min. (89 kPa)

Heat rejection

1010 1410

Air-cooled 11,300 BTU/hr 16,000 BTU/hr

Water-cooled 12,800 BTU/hr 16,400 BTU/hr

Ice production

1010 Air-cooled ice machine capacity/24 hrs.

Ambient Air Temperature F/C

Evap Potable Water Temperature F/C

F 60 70 80 90 100

C16 21 27 32 38

50 1160 1061 962 825 688 lbs

10 526 481 436 374 312 kg

60 1093 1001 909 795 681 lbs

16 496 454 412 361 309 kg

70 1026 941 857 765 6 74 lbs

21 465 427 389 345 306 kg

80 971 893 815 730 644 lbs

27 440 405 370 331 292 kg

90 917 845 773 694 614 lbs

32 416 383 351 315 279 kg

1010 Water-cooled ice machine capacity/24 hrs.

Condenser Water Temperature F/C

Evap Potable Water Temperature F/C

F 50 60 70 80 90

C10 16 21 27 32

50 1096 1043 1011 947 892 lbs

10 497 473 454 430 405 kg

60 1006 970 938 888 839 lbs

16 456 440 425 403 381 kg

70 917 898 874 830 778 lbs

21 416 407 396 376 353 kg

80 874 888 830 787 749 lbs

27 396 403 376 357 340 kg

90 831 807 778 745 712 lbs

32 377 366 353 338 323 kg

1410 Air-cooled ice machine capacity/24 hrs.

Ambient Air Temperature F/C

Evap Potable Water Temperature F/C

F 60 70 80 90 100

C16 21 27 32 38

50 1593 1466 1339 1230 1121 lbs

10 723 665 609 558 508 kg

60 1518 1396 1275 116 3 1052 lbs

16 689 633 578 528 477 kg

70 1442 1327 12 11 1097 982 lbs

21 654 602 549 498 445 kg

80 1394 1272 115 0 1050 950 lbs

27 632 577 522 476 431 kg

90 1345 1217 1089 1004 918 lbs

32 610 552 494 455 416 kg

1410 Water-cooled ice machine capacity/24 hrs.

Condenser Water Temperature F/C

Evap Potable Water Temperature F/C

F 50 60 70 80 90

C10 16 21 27 32

50 1393 1368 1343 1328 1313 lbs

10 632 621 609 602 596 kg

60 1374 1326 1278 1268 1257 lbs

16 623 601 580 575 570 kg

70 1335 1284 1213 1207 1201 lbs

21 606 582 550 547 545 kg

80 1278 1216 1153 113 5 1116 lbs

27 580 552 523 515 506 kg

90 1201 114 7 1093 1063 1032 lbs

32 545 520 496 482 468 kg

6 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W

Dimensions and clearances

§Entire front of ice machine must be clear of obstructions/connections to allow removal.

§1" (26mm) clearance above ice machine for service.

§1" (26mm) minimum clearance on sides.

§The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area.

§Air-cooled ice machines – 18" (458 mm) minimum clearance between discharge and air intake-grilles.

1010: NEMA 6-15

1410: NEMA 6-20 A 22.51" (57.2 cm)

B22.48" (57.1 cm)

C25.15" (56.3 cm)

D2.66" (6.8 cm)

E20.84" (52.9 cm)

F17.49" (44.4 cm)

G15.00" (38.1 cm)

H2.73" (6.9 cm)

I2.30" (5.8 cm)

J3.34" (8.5 cm)

K10.44" (26.5 cm)

L1.81" (4.6 cm)

M28.50" (72.4 cm)

N29.15" (74.0 cm)

C (1410 ONLY)

D (1410 ONLY)

1410 ONLY

HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W 7

Operation

Cleaning/sanitizing and preventive maintenance (all models)

Note: Do not use bleach to sanitize or clean the icemaker.

Preventive maintenance

Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean,

sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as

recommended, and more often if environmental conditions dictate.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system,

in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent.

Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed

according to the schedule below. Service problems resulting from lack of preventive maintenance will not be

covered under the Follett warranty.

Weekly exterior care

The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.

Monthly condenser cleaning (air-cooled icemaker only)

1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air-cooled icemakers to ensure

optimal performance.

2. When reinstalling counter panels in front of remote icemakers, be sure that ventilation louvers line up with

condenser air duct.

Semi-annual evaporator cleaning (every 6 months)

WARNING

• Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer.

CAUTION

• Use only Follett approved SafeCLEAN Plus™ cleaning solution.

• DO NOT USE BLEACH.

• It is a violation of Federal law to use these solutions in a manner inconsistent with their labeling.

• Read and understand all labels printed on packaging before use.

Note: Complete procedure for cleaning an sanitizing MUST be followed. Ice must be collected for 10minutes

before putting ice machine back into service.

Fig. 1

1. Press the CLEAN button. The machine will drain. The

auger will run for a short time and then stop. Wait for

the LOW WATER light to come on. LO WATER

8 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W

Fig. 2

2. Follow the directions on the SafeCLEAN Plus

packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN

Plus solution. Use 100 F (38 C) water.

3. Using a 1 quart (1L) container, slowly ll cleaning cup

until CLEANER FULL light comes on. Do not overll.

4. Place one Sani-Sponge™ in remaining sanitizing and

cleaning solution and retain for Step 9.

Note: Do not use bleach to sanitize or clean the icemaker.

CLEANER FULL

Fig. 3

5. Replace cover on cleaner cup. Machine will clean,

then ush 3 times in approximately 15 minutes. Wait

until machine restarts.

Fig. 4

6. To clean/sanitize ice transport tube – Press power

switch OFF

HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W 9

Fig. 5

7. Disconnect coupling as shown.

Fig. 6

8. Using disposable food service grade gloves, insert

dry Sani-Sponge.

9. Insert Sani-Sponge soaked in SafeClean Plus (from

Step 4).

10. Push both Sani-Sponges down ice transport tube

with supplied pusher tube. 1

16"

(407 mm)

10 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W

Fig. 7

11. Remove and discard 16 inch (407 mm) pusher tube.

Fig. 8

12. Reconnect coupling. Press power switch ON. Ice

pushes Sani-Sponges through ice transport tube.

Fig. 9

13. Place a sanitary (2 gal. or larger) container in bin

or dispenser to collect Sani-Sponges and ice for 10

minutes.

14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and

Sani-Sponges.

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