Follett ER400A Manual

MCC400A/W, C/ER400A/W,

C/ET400A/W, ED400A/W, MFE400A/W

- 220V 60Hz/230V 50Hz Icemakers

00124453R04

801 Church Lane • Easton, PA 18040, USA

Toll free (800) 523-9361 • (610) 252-7301

Fax (610) 250-0696 • www.follettice.com

Following installation, please forward this manual

to the appropriate operations person.

Installation, Operation and Service Manual

Order parts online

www.follettice.com

230V 50Hz

models only

Table of contents

Welcome to Follett Corporation

Specifications

Installation

Top mount

Satellite-fill

Ventilation

Ice transport tube

Start up

Operation

Cleaning

Weekly exterior care

Monthly condenser cleaning

Semi-annual evaporator cleaning

Service

Icemaker operation

Technical specifications

Refrigeration system diagram

T400A/W wiring diagram

Refrigeration pressure data

Compressor data

Gearmotor data

Electrical control system operation

Refrigeration system

Service procedures

Evaporator disassembly

Evaporator reassembly

Gearmotor replacement

Troubleshooting

Replacement parts

Follett Corporation

Equipment Return Policy

Follett equipment may be returned for credit under the following conditions:

1. The equipment is new and unused.

2. A return authorization number has been issued by customer service within 30 days after shipment.

3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.

4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at

the customer’s expense, new packaging.

Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of

improper packaging, Follett Corporation will not be held responsible.

Credit will be issued when:

The equipment has been inspected by Follett and deemed suitable to be returned to stock.

Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the

actual cost will be deducted.

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and

outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask

that you review the installation portion of this manual before beginning to install the unit. Our instructions are

designed to help you achieve a trouble-free installation. Should you have any questions or require technical help

at any time, please call our technical service group at (800) 523-9361 or (610) 252-7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is

found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim,

if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide information

about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the

400 series.

Important cautions

Moving parts. Do not operate with front cover removed.

Hot parts. Do not operate with cover removed.

To reduce risk of shock disconnect power before servicing.

Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution

label on product and follow instructions carefully.

Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

MCC400A

Condenser type

A – air-cooled

W – water-cooled

Icemaker capacity and refrigerant

400 – 400 lbs (181kg)/day, R404A

Icemaker Series

Nugget icemaker

MCC – 220V 60Hz - Remote installation, Vision™ ice and beverage dispenser

CR – 220V 60Hz - Satellite-fill installation, Symphony™ ice and water dispenser

ER – 230V 50Hz - Satellite-fill installation, Symphony ice and water dispenser

CT – 220V 60Hz - Top installation, Follett ice storage bin

ET – 230V 50Hz - Top installation, Follett ice storage bin

CD – 220V 60Hz - Replacement icemaker, Symphony ice and water dispenser

ED – 230V 50Hz - Replacement icemaker, Symphony ice and water dispenser

Flake icemaker

MFE – 230V 50Hz - Top installation, Follett ice storage bin

Specifications

Electrical

MCC and C series – 220V 60Hz 5.0 full load amps

E series – 230V 50Hz 5.0 full load amps

Power cord provided on icemaker and dispenser.

Plumbing

3/8" OD push-in water inlet

3/4" MPT drain

3/8" FPT condenser inlet (water-cooled condenser only)

3/8" MPT condenser drain (water-cooled condenser only)

Notes: Slope to drain of 1/4" per foot (6mm per 30.4cm run) with a 1/2" minimum is recommended

Water shut-off recommended within 10 feet (3m), drain to be hard piped and insulated

Separate drains for icemaker and condenser. To prevent back flow, do NOT connect drains.

Follett recommends installation of an activated carbon filter in icemaker inlet water line

Ambient

Air temp 38˚ C/100˚ F max. 10˚C/50˚F min. (best performance below 27˚C/80˚F)

Water temp 32˚C/90˚F max. 4˚C/40˚F min. (best performance below 21˚C/70˚F)

Water pressure 5 Bar/70 P.S.I max. (482kPa) .69 Bar/89kPa/10 P.S.I. min.

Electrical connections

Model Electrical connection Circuits required

C25FB400A/W, C50FB400A/W cord provided 220V 60Hz

E25FB400A/W, E50FB400A/W 230V 50Hz

C25CT400A/W, C50CT400A/W cord provided 220V 60Hz

E25CT400A/W, E50CT400A/W 230V 50Hz

C25CR400A/W, C50CR400A/W cord provided 220V 60Hz, (2) circuits required

E25CR400A/W, E50CR400A/W 230V 50Hz, (2) circuits required

MCC400A/W used with CVU155N icemaker and dispenser: 220V 60Hz, (2) circuits required

hard-wiring: Cord and plug

connection provided for

bin signal

(2) MCC400A/W used with CVU155N icemakers and dispenser: 220V 60Hz, (3) circuits required

hard-wiring: Cord and plug

connection provided for

bin signal

527mm (20.75")

578mm (22.75")

331mm

(13.00")

124mm

(4.875")

61mm

(2.375")

175mm

(6.875")

51mm

(2")

48mm (1.875")

178mm (7.00")

432mm

(17.00")

527mm (20.75")

432mm

(17.00")

NSF

Front view — air-cooled

Satellite-fill

Side view — air-cooled

Satellite-fill

Top back view — air-cooled

top mount

Front view — water-cooled Side view — water-cooled

327mm

(12.875")

121mm

(4.75")

213mm

(8.375")

57mm

(2.25")

48mm (1.875")

Dimensions and clearances

Entire front of icemaker must be clear of

obstructions/connections to allow removal.

305mm (12") clearance above icemaker for service.

153mm (6") minimum clearance between exhaust

side of icemaker and any adjacent equipment.

MCC400A & C/ER400A – 457mm (18") minimum,

3m (10 ft) maximum clearance between discharge

and air intake grilles.

A– 3/4" MPT drain

B– 3/8" OD push-in water inlet

C– Electrical cord

D– 3/8" FPT condenser inlet

E– 3/8" MPT condenser drain

F– Bin signal cord

Installation

Icemaker performance is very sensitive to the quality of installation. To ensure proper performance, ease of

service and warranty coverage, it is critical that you follow the requirements detailed in this manual. If you cannot

meet these requirements or have questions, call our technical service group immediately at (800) 523-9361 or

(610) 252-7301.

Top mount icemaker installation procedure

Install icemaker and rough-in utilities

1. Install ice storage bin in its final location.

2. Install one supplied grommet in large knockout in base of icemaker and second supplied grommet in ice

hole provided in top of ice storage bin.

3. Rough in plumbing and electrical per specs provided.

4. Flush all water lines before final hook up.

5. Position icemaker with utility connections facing rear of bin.

A. If new storage bin and icemaker – position icemaker with connections facing rear of bin.

B. If using existing bin – place supplied gasket 64mm (2.5") from front of bin (Fig. 2). Position icemaker

with utility connections facing rear of bin.

6. Make final plumbing and electrical connections.

7. Working from inside bin storage area, push end of transport tube without fasteners up through grommets

into icemaker, leaving about 51mm (2") hanging down in bin.

8. Route free end of tube to evaporator port.

9. Slip a hose clamp in free end of tube.

10. Push free end of tube on evaporator port and tighten clamp, making sure clamp is positioned on

evaporator side of flange.

11. Position ice tube under float bracket retaining tab.

Fig. 1

bin top

ice level control stat

ice level control

stat fastener

ice transport tube

Apply supplied gasket to bin top

as shown. Position icemaker on

bin top.

top view shown

front of icemaker

bin top

existing gasket

add gasket

Fig. 2 – Replacing existing icemakers

64mm

(2.5")

12. Carefully slip ice level control stat alongside transport tube through both grommets and down

into bin.

13. Run ice level control stat down through one side of cap tube fasteners attached to ice transport tube, form

a 180˚ bend at end of tube and run back up through fastener (Fig. 1).

14. Adjust loop length to provide desired ice level. Loop must below end of ice transport tube.

15. Carefully bend end of cap tube to prevent it from slipping out of clamp.

Before turning power on

1. Clean and sanitize ice storage bin in accordance with cleaning procedure in ice storage bin installation

information packed with ice storage bin.

2. Turn water to icemaker on.

3. Remove cover on float reservoir.

4. Push down on float to force water out overflow tube and into evaporator drain pan.

5. Check that water drains freely from evaporator drain pan.

6. Lift float and check that float valve shuts off incoming water when raised.

After turning power on

1. Turn power to icemaker on and confirm that gearmotor, compressor and

fan motor start immediately.

2. Check that ice begins to enter bin within approximately 10 minutes.

3. With icemaker running, check that float reservoir water level is approximately 10mm (3/8") below internal

overflow and adjust to this level (raised line on side of reservoir) if necessary.

4. After making ice for 10 minutes, put ice against ice level control stat cap tube and check that icemaker

shuts down.

5. Warm ice level control stat with your fingers and check that icemaker restarts in approximately 20 minutes.

(Bin must be calling for ice.)

Note: Diagram intended as guide only.

Satellite-fill icemaker installation procedure

Install icemaker and rough-in utilities without optional slide-out accessory

The requirements below are for icemaker installation without the Follett slide-out accessory. These procedures

ensure that the icemaker can be easily removed as one unit for cleaning and maintenance. For installation

with the slide-out accessory, refer to instructions to install icemaker and rough-in utilities with optional slide-out

accessory.

General requirements

Front of icemaker free of obstructions, plumbing lines, electric conduits.

305mm (12") minimum clearance above icemaker for access to icemaker components.

153mm (6") minimum clearance between exhaust side of icemaker and adjacent equipment.

Do NOT weld icemaker to counter channels.

Large, removable panels in counter face to allow icemaker removal.

Machine stand accessory required for icemakers not supported on counter channels.

Connection requirements

Compression fittings for water and drain lines.

Separate drains for condenser and icemaker. Do NOT connect drains.

Power supply with 6 feet.

bin signal from

dispenser

to icemaker

water shut off

compression fittings

for water and drain lines

separate power

to icemaker

separate power

to dispenser

305mm

(12")

clearance

front of

icemaker

clear

DISPENSER

Left junction box

GND

GRN

Right junction box

Lower junction box

(24Vbin signal)

Icemaker #2

(optional)

GNDGRN

Lower junction box

(24Vbin signal)

Icemaker #1

(optional)

Upper junction box

(power)

GNDGRN

Upper junction box

(power)

LEGEND

XEQUIPMENT

GROUND

WIRENUT FIELD

CONNECTIONS

B BLACK

WWHITE

GRNGREEN

BL BLUE

YYELLOW

RD RED

GNDGRN

Lower icemaker

junction box

(bin signal)

Dispenser

junction box

GNDGRN

Upper icemaker

junction box

(power)

Electric

power

source

Electric

power

source

Electric

power

source

Electric

power

source

Electric

power

source

Recommended junction box preparation of

hard-wired Satellite-fill icemakers.

1. Replace upper (power) strain relief with

a cord connector.

2. Mount two 51mm x 102mm (2" x 4")

junction boxes using supplied holes in

icemaker face.

3. Make power and bin signal connections.

Field wiring diagrams

Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works.

Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord and plug(s) and

follow the appropriate field wiring diagram.

MCC400A/W and C/ER400A/W icemakers have separate power supply from dispenser

Electric disconnects required within 3m (10 ft) for all hard-wired connections

25, 50 or 110 ice and water dispenser with ONE Satellite-fill icemaker

VU155/VU300 ice and beverage dispenser with either ONE or TWO autofill icemaker kits

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