Exacq Vision Manual de usuario

Network Video Recorder

(updated

Information in this document is subject to change without notice.

Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in

this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies,

Inc., disclaims any proprietary interest in trademarks and trade names other than its own.

Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the

implied warranties of merchantability and fitness

for errors contained herein or for incidental or consequential damages in connection with the furnishing,

Network Video Recorder

User Manual

(updated

December 7, 2011)

Information in this document is subject to change without notice.

-2011, Exacq Technologies, Inc.

Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in

this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies,

Inc., disclaims any proprietary interest in trademarks and trade names other than its own.

Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the

implied warranties of merchantability and fitness

for a particular purpose. Exacq Technologies shall not be liable

for errors contained herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this manual.

Exacq Technologies, Inc.

11955 Exit Five Parkway, Bldg 3

Fishers, IN 46037 USA

Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in

this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies,

Inc., disclaims any proprietary interest in trademarks and trade names other than its own.

Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the

for a particular purpose. Exacq Technologies shall not be liable

for errors contained herein or for incidental or consequential damages in connection with the furnishing,

www.exacq.com

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+31.485.324.347

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www.exacq.com

1 System Installation Checklist

Installing exacqVision Software on Third

Server Requirements

................................

Networking ................................

................................

Web Server................................

................................

Server Software Installation

................................

Client Software Installation

................................

exacqVision Software Overview

Client/Server Architecture

................................

Logging In ................................

................................

Updating exacqVision Client Software

Operating Modes

................................

exacqVision Help

................................

4 Setup Mode Overview

................................

Add System................................

................................

System Setup................................

................................

Add IP Cameras ................................

................................

IP Camera Recording Setup

................................

Analog Camera Recording Setup

................................

Camera Setup................................

................................

Motion Masks, Video Masks, and Motion Windows

Serial Profile Setup

................................

Serial Port Setup

................................

PTZ Configuration

................................

Audio Input Setup

................................

Trigger Input Setup

................................

Alarm Output Setup

................................

Video Output Setup

................................

Storage Setup ................................

................................

Notifications................................

................................

exacqRecall Button Configuration

................................

Event Linking ................................

................................

Event Monitoring

................................

Schedule................................

................................

Users Setup................................

................................

My Systems................................

................................

eDVR 4000 Device

................................

Client Setup................................

................................

Joystick Setup ................................

................................

Group Setup................................

................................

Map Setup ................................

................................

System Information

................................

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TABLE OF CONTENTS

1 System Installation Checklist

................................................................

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Installing exacqVision Software on Third

-Party Clients and Servers

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exacqVision Software Overview

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Updating exacqVision Client Software

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Motion Masks, Video Masks, and Motion Windows

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www.exacq.com

5 Live Mode Overview

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Layout Panel ................................

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PTZ Control ................................

................................

Event Buttons ................................

................................

exacqReplay................................

................................

Live Event Monitoring

................................

Camera Groups................................

................................

Camera Views ................................

................................

Camera View Tours

................................

Live Maps ................................

................................

6 Search Mode Overview

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Searching for Video and Other Data

................................

Video Playback ................................

................................

Smart Search ................................

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Searching Maps ................................

................................

Searching Views

................................

Searching Events

................................

Search Serial................................

................................

Exporting Files................................

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7 Enterprise Management

................................

Enterprise Cameras

................................

Enterprise Notifications

................................

Enterprise User Setup

................................

Enterprise Server Setup

................................

A Technical Support

................................

B Regulatory Notice

................................

C Warranty

................................

D Manual Updates

................................

Release 4.0 ................................

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Release 4.1 ................................

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Release 4.2 ................................

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Release 4.3 ................................

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Release 4.4 ................................

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Release 4.5 ................................

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Release 4.6 ................................

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Release 4.7 ................................

................................

Release 4.8 ................................

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USA (Corporate Headquarters)

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Europe

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www.exacq.com

System Installation

Quick Start

Installation



See the server’s Quick Start Guide for information on installing the hardware.

Establishing Initial Communications



See the server’s Quick Start Guide for information on establishing initial communications from the

exacqVision Server.

Configure IP Cameras



See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords.

This document can be found at http://www.exacq.com/support/specsheets.h

Setup Mode (see Chapter 4)

System Setup*



Set exacqVision server for static IP address.



Configure the system name, time, and time zone.

Storage Setup



Ensure all disks are selected for recording



Ensure total disk space matches the expected value.

Add IP Cameras



Add IP cameras to the exacqVision servers.

Camera Recording Setup (IP cameras)



Set resolutions1.



Set frame rate1.

Camera Recording Setup (analog cameras)



Set resolutions1.



Set frame rates1.



Disable cameras that are not connected.

Serial Port Setup



Set up serial port for RS-

485 mechanical PTZ control.



Set up serial port for input from serial devices.

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System Installation

Checklist

See the server’s Quick Start Guide for information on installing the hardware.

See the server’s Quick Start Guide for information on establishing initial communications from the

See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords.

This document can be found at http://www.exacq.com/support/specsheets.h

tml.

Set exacqVision server for static IP address.

Configure the system name, time, and time zone.

Ensure all disks are selected for recording

except the system drive (“C:\” in Windows or

“/mnt/edvr/0”

Ensure total disk space matches the expected value.

Add IP cameras to the exacqVision servers.

Camera Recording Setup (analog cameras)

Disable cameras that are not connected.

485 mechanical PTZ control.

Set up serial port for input from serial devices.

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Kingdom

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See the server’s Quick Start Guide for information on establishing initial communications from the

client software to an

See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords.

“/mnt/edvr/0”

in Linux)

www.exacq.com

Camera Setup



Name camera.



Enable onscreen display.



Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion

recording schedule won’t trigger recording.



Mask motion from irrelevant objects such as moving trees.



Create windows in relevant locatio



Configure quality just high enough to see relevant details



If supported by the cameras, set recording format to MPEG4 or H.264 instead of JPEG for better storage.



Watch for blue border around live video window on setup pag

sensitivity and masking are appropriately configured.



Configure mechanical PTZ presets.

Schedule



Motion is recorded by default. Change any cameras to continuously record or stop recording as needed.



Audio

is not recorded by default. Schedule audio recording if necessary.



Schedule events for notification only when they are unexpected.

Users



Add user accounts for the people who will use the system.

Trigger Input Setup



Name input triggers to be used.



Set radio button to normally open or closed to match physical switch.

Alarm Output Setup



Name any alarm outputs to be used.

Notifications

(Not available in exacqVision Start.)



Create email profile for system



Create email profile for security events such as unexpected motion or input triggers.



Create email profile for the installer.

exacqRecall

(Not available in exacqVision Start.)



Create profile for video sources and duration to



Insert blank CD or DVD in DVD drive.

Event Linking



Create events to alert administrator via email of system health issues.



Create events to record video on input triggers.



Create events to email security administrator upo



Create event to burn CD via exacqRecall profile upon button push or other event



Create event to email installer when license subscription is near expiration.

Export Settings



Save

settings and license to a USB flash drive to aid the recovery process, if necessary.

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Mexico

United

Europe

Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion

recording schedule won’t trigger recording.

Mask motion from irrelevant objects such as moving trees.

Create windows in relevant locatio

ns, such as doors and hallways.

Configure quality just high enough to see relevant details

If supported by the cameras, set recording format to MPEG4 or H.264 instead of JPEG for better storage.

Watch for blue border around live video window on setup pag

e when motion is occurring to ensure that motion

sensitivity and masking are appropriately configured.

Configure mechanical PTZ presets.

Motion is recorded by default. Change any cameras to continuously record or stop recording as needed.

is not recorded by default. Schedule audio recording if necessary.

Schedule events for notification only when they are unexpected.

(Not available in exacqVision Start.)

Add user accounts for the people who will use the system.

Name input triggers to be used.

Set radio button to normally open or closed to match physical switch.

Name any alarm outputs to be used.

(Not available in exacqVision Start.)

Create email profile for system

health administrator.

Create email profile for security events such as unexpected motion or input triggers.

Create email profile for the installer.

(Not available in exacqVision Start.)

Create profile for video sources and duration to

store on high-priority event.

Insert blank CD or DVD in DVD drive.

Create events to alert administrator via email of system health issues.

Create events to record video on input triggers.

Create events to email security administrator upo

n unexpected triggers or motion.

Create event to burn CD via exacqRecall profile upon button push or other event

(Not available in exacqVision Start.)

Create event to email installer when license subscription is near expiration.

settings and license to a USB flash drive to aid the recovery process, if necessary.

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Mexico

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Kingdom

Europe

Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion

If supported by the cameras, set recording format to MPEG4 or H.264 instead of JPEG for better storage.

e when motion is occurring to ensure that motion

Motion is recorded by default. Change any cameras to continuously record or stop recording as needed.

(Not available in exacqVision Start.)

www.exacq.com

Live Mode (see Chapter 5)

Live



Create views as required by users for live viewing or multi

Install Client



Install the exacqVision

Client on another computer and ensure that it can connect to the exacqVision Server using the

static IP address and one of the configured user accounts.

Search Mode (see Chapter 6)

Search*



Connect after 24 hours.



Connect after 7 days.

*Search to

ensure cameras are not recording excessive amounts of motion; if they are, adjust motion sensitivity or

windows/masks, or possibly adjust camera for low

ensure that it meets re

quirements; if it does not, decrease frame rate, quality, or resolution.

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Create views as required by users for live viewing or multi

-camera search and playback.

Client on another computer and ensure that it can connect to the exacqVision Server using the

static IP address and one of the configured user accounts.

ensure cameras are not recording excessive amounts of motion; if they are, adjust motion sensitivity or

windows/masks, or possibly adjust camera for low

light noise. Look at Storage setup page and extrapolate the storage duration to

quirements; if it does not, decrease frame rate, quality, or resolution.

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Client on another computer and ensure that it can connect to the exacqVision Server using the

ensure cameras are not recording excessive amounts of motion; if they are, adjust motion sensitivity or

light noise. Look at Storage setup page and extrapolate the storage duration to

www.exacq.com

Installing exacqVision Software on Third

Server Requirements

Hardware Requirements

See the Exacq website at

https://www.exacq.com/products/vms_requirements.html

requirements. Actual hardware requirements vary considerably based on each user’s application:

CPU requireme

nts increase greatly when hosting multiple concurrent web clients.



The exacqVision server application requires a maximum of 4GB, although additional memory is required for the

operating system, web hosting, or any other server applications.

The storage

system is often the performance limitation because of the large amount of read and write

processes. Your storage system should be capable of sustained reads/writes at least twice the maximum data

rate from all cameras. Exacq highly recommends using RAID

likelihood of catastrophic failure.

Enterprise-

grade hard drives are highly recommended to handle constant video recording.



The server operating system and exacqVision software should be installed on a

system drive.

Servers should always be UPS

Operating System Requirements

See the Exacq website for minimum operating system requirements. In addition:

If automatic updating is

enabled, your server might stop recording video when the operating

Anti-virus programs should

scan

should be disabled on all video storage drives to avoid large decr



Port blocking is not recommended

MAC addressing requirements

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrang

obscure the MAC require an additional USB

Networking

For the greatest system reliability and performance,

practices:



A dedicated VLAN and NIC por



A dedicated VLAN and NIC port for storage networks (if used).



A separate VLAN and NIC for all client connections.



Cameras and servers should use fixed IP addresses. Clients can use DHCP.

Camera-to-

server network capacity should be twice

Server-to-thick-

client network capacity should be 1.5 times the maximum total data rate of all simultaneously

viewed cameras.

www.exacq.com

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+31.485.324.347

USA (Corporate Headquarters)

Mexico

United

Europe

Installing exacqVision Software on Third

Party Clients and Servers

https://www.exacq.com/products/vms_requirements.html

for current minimum hardware

requirements. Actual hardware requirements vary considerably based on each user’s application:

nts increase greatly when hosting multiple concurrent web clients.

The exacqVision server application requires a maximum of 4GB, although additional memory is required for the

operating system, web hosting, or any other server applications.

system is often the performance limitation because of the large amount of read and write

processes. Your storage system should be capable of sustained reads/writes at least twice the maximum data

rate from all cameras. Exacq highly recommends using RAID

5 or RAID

6 for all video storage to reduce the

likelihood of catastrophic failure.

grade hard drives are highly recommended to handle constant video recording.

The server operating system and exacqVision software should be installed on a

dedicat

powered to avoid data corruption during power failure.

See the Exacq website for minimum operating system requirements. In addition:

enabled, your server might stop recording video when the operating

scan

only the operating system and exacqVision software

drives

should be disabled on all video storage drives to avoid large decr

eases in drive performance.

Port blocking is not recommended

because

many edge devices use multiple or dynamic port assignment.

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrang

obscure the MAC require an additional USB

-based NIC to provide a licensing MAC.

For the greatest system reliability and performance,

the network administrator should

observe the following best

A dedicated VLAN and NIC por

t for all cameras.

A dedicated VLAN and NIC port for storage networks (if used).

A separate VLAN and NIC for all client connections.

Cameras and servers should use fixed IP addresses. Clients can use DHCP.

server network capacity should be twice

to maximum video data rate.

client network capacity should be 1.5 times the maximum total data rate of all simultaneously

USA (Corporate Headquarters)

Mexico

United

Kingdom

Europe

Party Clients and Servers

for current minimum hardware

requirements. Actual hardware requirements vary considerably based on each user’s application:

The exacqVision server application requires a maximum of 4GB, although additional memory is required for the

system is often the performance limitation because of the large amount of read and write

processes. Your storage system should be capable of sustained reads/writes at least twice the maximum data

6 for all video storage to reduce the

grade hard drives are highly recommended to handle constant video recording.

dedicat

ed, mirrored operating

enabled, your server might stop recording video when the operating

-system restarts.

drives

. Virus scanning

eases in drive performance.

many edge devices use multiple or dynamic port assignment.

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrang

ements that

observe the following best

client network capacity should be 1.5 times the maximum total data rate of all simultaneously

www.exacq.com

Web Server

The exacqVision Web Services installer provides lighttpd as the default web service. For

ten concurrent client connections are expected

https://www.exacq.com/kb/?kbid=34927

As noted previously, web services increase server hardware requirements and can require installation on a dedicated

web server. For additional information on configuring web services, see the Exacq knowledge base at

https://www.exacq.com/kb/.

Server Software Installation

For Windows servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/exacqV

For Linux servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/Ubuntu/Dapper/exacqVisionServer.de

Using an administrator account, run the executable to start the installation wizard.

Configure the IP address, username

or the exacqVision IP C

amera

0311.pdf.

Test connectivity to each camera with the

Client Software Installation

Download the latest client software from

Using an administrator account, run the executable to start the installation wizard.

Confirm connectivity with the serv

communicate with the server, contact the network administrator.

4. Start the exacqVision C

lient software and en

5. In the site

tree, select Add System.

6. Click New

and enter the username admin, password admin256, and IP address (static) or hostname (fixed) that

was configured in previous steps. Click Apply. If the new server appears in the system list table with a status of

Connected, the initial server configuration

was confirmed in previous steps,

server IP addresses and ports.

7. Proceed to Chapter 4 to

start exacqVision

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The exacqVision Web Services installer provides lighttpd as the default web service. For

systems where more than five to

ten concurrent client connections are expected

, you should upgrade to Apache web services.

For more information, see

https://www.exacq.com/kb/?kbid=34927

As noted previously, web services increase server hardware requirements and can require installation on a dedicated

web server. For additional information on configuring web services, see the Exacq knowledge base at

For Windows servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/exacqV

ision.exe

For Linux servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/Ubuntu/Dapper/exacqVisionServer.de

Using an administrator account, run the executable to start the installation wizard.

Configure the IP address, username

, and password on all cameras by following the

manufacturer

amera

Quickstart Guide found at

https://www.exacq.com/downloads/ev

Test connectivity to each camera with the

ping command.

Download the latest client software from

https://downloads.exacq.com/downloads/exacqVisionClient.exe

Using an administrator account, run the executable to start the installation wizard.

Confirm connectivity with the serv

er using the ping command and server IP address. If the client PC cannot

communicate with the server, contact the network administrator.

lient software and en

ter the configuration page.

tree, select Add System.

and enter the username admin, password admin256, and IP address (static) or hostname (fixed) that

was configured in previous steps. Click Apply. If the new server appears in the system list table with a status of

Connected, the initial server configuration

is complete. I

f the server does NOT connect, but server connectivity

was confirmed in previous steps,

ensure that the PC anti-

virus software is not blocking communications with the

server IP addresses and ports.

start exacqVision

server configuration.

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systems where more than five to

For more information, see

As noted previously, web services increase server hardware requirements and can require installation on a dedicated

web server. For additional information on configuring web services, see the Exacq knowledge base at

For Windows servers, download the latest server and web services software installation from

For Linux servers, download the latest server and web services software installation from

manufacturer

’s instructions

https://www.exacq.com/downloads/ev

-ip-quickstart-

https://downloads.exacq.com/downloads/exacqVisionClient.exe

er using the ping command and server IP address. If the client PC cannot

and enter the username admin, password admin256, and IP address (static) or hostname (fixed) that

was configured in previous steps. Click Apply. If the new server appears in the system list table with a status of

f the server does NOT connect, but server connectivity

virus software is not blocking communications with the

www.exacq.com

exacqVision Software Overview

Client/Server Architecture

exacqVision software is based on a client/server architecture in which every computer is a client, server, or client/server

combination. These configurations are defined



A client computer provides access to a remote service on another computer over a TCP/IP network. The

exacqVision Client software is a thick client, and the web browser is a thin client.



A server computer provides services to client computers

receives and stores video from cameras; provides audio, video, and data as requested by thick clients; and hosts

a web server (if enabled) for thin clients. The exacqVision Server software does not have a grap

interface; only the client software allows interaction. A server can serve multiple simultaneous client

connections, within hardware limitations.



A client/server combination simultaneously operates client and server software. A loopback TCP/IP a

“localhost” (127.0.0.1)

allows the client software to communicate with the server software on the same

computer. exacqVision servers are configured at the factory as a client/server combination to provide a

convenient initial configuration experi

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

+31.485.324.347

USA (Corporate Headquarters)

Mexico

United

Europe

exacqVision Software Overview

exacqVision software is based on a client/server architecture in which every computer is a client, server, or client/server

combination. These configurations are defined

as follows:

A client computer provides access to a remote service on another computer over a TCP/IP network. The

exacqVision Client software is a thick client, and the web browser is a thin client.

A server computer provides services to client computers

over the TCP/IP network. An exacqVision server

receives and stores video from cameras; provides audio, video, and data as requested by thick clients; and hosts

a web server (if enabled) for thin clients. The exacqVision Server software does not have a grap

interface; only the client software allows interaction. A server can serve multiple simultaneous client

connections, within hardware limitations.

A client/server combination simultaneously operates client and server software. A loopback TCP/IP a

allows the client software to communicate with the server software on the same

computer. exacqVision servers are configured at the factory as a client/server combination to provide a

convenient initial configuration experi

ence.

USA (Corporate Headquarters)

Mexico

United

Kingdom

Europe

exacqVision software is based on a client/server architecture in which every computer is a client, server, or client/server

A client computer provides access to a remote service on another computer over a TCP/IP network. The

over the TCP/IP network. An exacqVision server

receives and stores video from cameras; provides audio, video, and data as requested by thick clients; and hosts

a web server (if enabled) for thin clients. The exacqVision Server software does not have a grap

hical user

interface; only the client software allows interaction. A server can serve multiple simultaneous client

A client/server combination simultaneously operates client and server software. A loopback TCP/IP a

ddress of

allows the client software to communicate with the server software on the same

computer. exacqVision servers are configured at the factory as a client/server combination to provide a

Otros manuales para Vision

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de Exacq

Exacq

Exacq Vision Manual de usuario

Exacq

Exacq exacqVision Start Manual de usuario

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