Exacq ExacqVision Start Manual de usuario

Network Video Recorder

User Manual

(updated September 13, 2013)

Information in this document is subject to change without notice.

Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in

this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies,

Inc., disclaims any proprietary interest in trademarks and trade names other than its own.

Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the

implied warranties of merchantability and fitness for a particular purpose. Exacq Technologies shall not be liable

for errors contained herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this manual.

Exacq Technologies, Inc.

11955 Exit Five Parkway, Bldg 3

Fishers, IN 46037 USA

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

TABLE OF CONTENTS

1 System Installation Checklist....................................................................................5

2 Installing exacqVision Software on Third-Party Clients and Servers.....................8

Server Requirements.............................................................................................................................................. 8

Networking.............................................................................................................................................................. 8

Web Server.............................................................................................................................................................. 9

Server Software Installation................................................................................................................................... 9

Client Software Installation.................................................................................................................................... 9

3 exacqVision Software Overview..............................................................................10

Client/Server Architecture.................................................................................................................................... 10

Logging In............................................................................................................................................................. 11

Updating exacqVision Client Software................................................................................................................ 12

Main Pages............................................................................................................................................................ 13

exacqVision Help.................................................................................................................................................. 13

4 Config (Setup) Page Overview ................................................................................14

Add Systems......................................................................................................................................................... 15

System................................................................................................................................................................... 16

Add IP Cameras.................................................................................................................................................... 21

IP Camera Recording............................................................................................................................................ 22

Analog Camera Recording................................................................................................................................... 23

Camera Settings ................................................................................................................................................... 24

Motion Masks, Video Masks, and Motion Windows............................................................................................ 27

Serial Profiles........................................................................................................................................................ 29

Serial Ports............................................................................................................................................................ 31

PTZ Configuration................................................................................................................................................. 33

Audio Inputs.......................................................................................................................................................... 36

Trigger Inputs........................................................................................................................................................ 37

Alarm Outputs....................................................................................................................................................... 38

Video Output......................................................................................................................................................... 39

Storage.................................................................................................................................................................. 40

Event Linking........................................................................................................................................................ 44

Schedule................................................................................................................................................................ 47

Archiving............................................................................................................................................................... 49

Users ..................................................................................................................................................................... 54

Systems................................................................................................................................................................. 55

Device.................................................................................................................................................................... 57

Client ..................................................................................................................................................................... 58

Views..................................................................................................................................................................... 60

Tours ..................................................................................................................................................................... 61

Layouts.................................................................................................................................................................. 62

System Information .............................................................................................................................................. 63

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

5 Live Page Overview .................................................................................................64

Layout Panel ......................................................................................................................................................... 65

PTZ Control........................................................................................................................................................... 67

exacqReplay.......................................................................................................................................................... 70

Camera Views ....................................................................................................................................................... 72

6 Search Page Overview.............................................................................................74

Searching for Video and Other Data.................................................................................................................... 76

Video Playback ..................................................................................................................................................... 78

Searching Views................................................................................................................................................... 80

Search Serial......................................................................................................................................................... 81

Exporting Files...................................................................................................................................................... 82

A Technical Support...................................................................................................86

B Regulatory Notice....................................................................................................87

C Warranty...................................................................................................................88

D Manual Updates.......................................................................................................89

Release 4.6..................................................................................................................................................... 89

Release 4.7..................................................................................................................................................... 89

Release 4.8..................................................................................................................................................... 89

Release 4.9..................................................................................................................................................... 89

Release 4.11................................................................................................................................................... 90

Release 5.0..................................................................................................................................................... 90

Release 5.2..................................................................................................................................................... 90

Release 5.4..................................................................................................................................................... 90

Release 5.6..................................................................................................................................................... 90

Release 5.8..................................................................................................................................................... 90

1 System Installation Checklist

Quick Start

Installation

See the server’s Quick Start Guide for information on installing the hardware.

Establishing Initial Communications

See the server’s Quick Start Guide for information on establishing initial communications from the client software to an

exacqVision Server.

Configure IP Cameras

See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords.

This document can be found at http://www.exacq.com/support/specsheets.html.

Config (Setup) Page (see Chapter 4)

System*

Set exacqVision server for static IP address.

Configure the system name, time, and time zone.

Storage

Ensure all disks are selected for recording except the system drive (“C:\”in Windows or “/mnt/edvr/0” in Linux)

Ensure total disk space matches the expected value.

Add IP Cameras

Add IP cameras to the exacqVision servers.

Camera Recording (IP cameras)

Set resolutions1.

Set frame rate1.

Camera Recording (analog cameras)

Set resolutions1.

Set frame rates1.

Disable cameras that are not connected.

Serial Port

Set up serial port for RS-485 mechanical PTZ control.

Set up serial port for input from serial devices.

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

Camera Settings

Name camera.

Enable onscreen display.

Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion

recording schedule won’t trigger recording.

Mask motion from irrelevant objects such as moving trees.

Create windows in relevant locations, such as doors and hallways.

Configure quality just high enough to see relevant details1.

If supported by the cameras, set recording format to MPEG4 or H.264 instead of JPEG for better storage.

Watch for blue border around live video window on setup page when motion is occurring to ensure that motion

sensitivity and masking are appropriately configured.

Configure mechanical PTZ presets.

Schedule

Motion is recorded by default. Change any cameras to continuously record or stop recording as needed.

Audio is not recorded by default. Schedule audio recording if necessary.

Users

Add user accounts for the people who will use the system.

Trigger Input

Name input triggers to be used.

Set radio button to normally open or closed to match physical switch.

Alarm Output

Name any alarm outputs to be used.

Notifications (Not available in exacqVision Start.)

Create email profile for system health administrator.

Create email profile for security events such as unexpected motion or input triggers.

Create email profile for the installer.

Event Linking

Create events to alert administrator via email of system health issues.

Create events to record video on input triggers.

Create events to email security administrator upon unexpected triggers or motion.

Create event to email installer when license subscription is near expiration.

Export Settings

Save settings and license to a USB flash drive to aid the recovery process, if necessary.

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

Live Page (see Chapter 5)

Live

Create views as required by users for live viewing or multi-camera search and playback.

Install Client

Install the exacqVision Client on another computer and ensure that it can connect to the exacqVision Server using the

static IP address and one of the configured user accounts.

Search Page (see Chapter 6)

Search*

Connect after 24 hours.

Connect after 7 days.

*Search to ensure cameras are not recording excessive amounts of motion; if they are, adjust motion sensitivity or

windows/masks, or possibly adjust camera for low-light noise. Look at Storage page and extrapolate the storage duration to ensure

that it meets requirements; if it does not, decrease frame rate, quality, or resolution.

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

2Installing exacqVision Software on Third-Party Clients and Servers

Server Requirements

Hardware Requirements

See the Exacq website at https://www.exacq.com/products/vms_requirements.html for current minimum

hardware requirements. Actual hardware requirements vary considerably based on each user’s application:

CPU requirements increase greatly when hosting multiple concurrent web clients.

The exacqVision server application requires a maximum of 4GB, although additional memory is required

for the operating system, web hosting, or any other server applications.

The storage system is often the performance limitation because of the large amount of read and write

processes. Your storage system should be capable of sustained reads/writes at least twice the maximum

data rate from all cameras. Exacq highly recommends using RAID 5 or RAID 6 for all video storage to

reduce the likelihood of catastrophic failure.

Enterprise-grade hard drives are highly recommended to handle constant video recording.

The server operating system and exacqVision software should be installed on a dedicated, mirrored

operating system drive.

Servers should always be UPS-powered to avoid data corruption during power failure.

Operating System Requirements

See the Exacq website for minimum operating system requirements. In addition:

If automatic updating is enabled, your server might stop recording video when the operating-system

restarts.

Anti-virus programs should scan only the operating system and exacqVision software drives. Virus

scanning should be disabled on all video storage drives to avoid large decreases in drive performance.

Port blocking is not recommended because many edge devices use multiple or dynamic port assignment.

MAC addressing requirements

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that

obscure the MAC require an additional USB-based NIC to provide a licensing MAC.

Networking

For the greatest system reliability and performance, the network administrator should observe the following best

practices:

A dedicated VLAN and NIC port for all cameras.

A dedicated VLAN and NIC port for storage networks (if used).

A separate VLAN and NIC for all client connections.

Cameras and servers should use fixed IP addresses. Clients can use DHCP.

Camera-to-server network capacity should be twice to maximum video data rate.

Server-to-thick-client network capacity should be 1.5 times the maximum total data rate of all

simultaneously viewed cameras.

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

Web Server

The exacqVision Web Services installer provides lighttpd as the default web service. For systems where more than

five to ten concurrent client connections are expected, you should upgrade to Apache web services. For more

information, see https://www.exacq.com/kb/?kbid=34927.

As noted previously, web services increase server hardware requirements and can require installation on a

dedicated web server. For additional information on configuring web services, see the Exacq knowledge base at

https://www.exacq.com/kb/.

Server Software Installation

1. For Windows servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/exacqVision.exe

2. For Linux servers, download the latest server and web services software installation from

http://downloads.exacq.com/reseller/Ubuntu/Dapper/exacqVisionServer.deb.

3. Using an administrator account, run the executable to start the installation wizard.

4. Configure the IP address, username, and password on all cameras by following the manufacturer’s

instructions or the exacqVision IP Camera Quickstart Guide found at

https://www.exacq.com/downloads/ev-ip-quickstart-0311.pdf.

5. Test connectivity to each camera with the ping command.

Client Software Installation

1. Download the latest client software from

https://downloads.exacq.com/downloads/exacqVisionClient.exe.

2. Using an administrator account, run the executable to start the installation wizard.

3. Confirm connectivity with the server using the ping command and server IP address. If the client PC

cannot communicate with the server, contact the network administrator.

4. Start the exacqVision Client software and enter the configuration page.

5. In the site tree, select Add Systems.

6. Click New and enter the username admin, password admin256, and IP address (static) or hostname (fixed)

that was configured in previous steps. Click Apply. If the new server appears in the system list table with a

status of Connected, the initial server configuration is complete. If the server does NOT connect, but

server connectivity was confirmed in previous steps, ensure that the PC anti-virus software is not blocking

communications with the server IP addresses and ports.

7. Proceed to Chapter 4 to start exacqVision server configuration.

www.exacq.com

+1.317.845.5710

+5255.56080817

+44.1438.310163

USA (Corporate Headquarters)

Mexico

Europe/Middle East/Asia

3exacqVision Software Overview

Client/Server Architecture

exacqVision software is based on a client/server architecture in which every computer is a client, server, or

client/server combination. These configurations are defined as follows:

A client computer provides access to a remote service on another computer over a TCP/IP network. The

exacqVision Client software is a thick client, and the web browser is a thin client.

A server computer provides services to client computers over the TCP/IP network. An exacqVision server

receives and stores video from cameras; provides audio, video, and data as requested by thick clients; and

hosts a web server (if enabled) for thin clients. The exacqVision Server software does not have a graphical

user interface; only the client software allows interaction. A server can serve multiple simultaneous client

connections, within hardware limitations.

A client/server combination simultaneously operates client and server software. A loopback TCP/IP

address of “localhost” (127.0.0.1) allows the client software to communicate with the server software on

the same computer. exacqVision servers are configured at the factory as a client/server combination to

provide a convenient initial configuration experience.

Tabla de contenidos

Otros manuales de Software de Exacq

Exacq

Exacq Vision Manual de usuario

Exacq

Exacq Vision Manual de usuario

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

HP ProLiant BL420c Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario

Exacq exacqVision Start Manual de usuario

Manuales populares de Software de otras marcas