Evolis Primacy 2 SE Manual de usuario
Company © 2022. All rights reserved.
User-Guide_MDD_ENG_20220829_A
Primacy 2 SE
USER GUIDE
TABLE OF CONTENTS
Copyright and Trademarks 5
Warranty 5
Environmental information 5
Recycling of end-of-life products 5
Icons 5
About your new printer 6
1. GETTING STARTED 7
Unpacking 7
Description of the printer and its functions 8
Installation 11
Connecting the Printer Power Supply Cable 11
Installing the Printer Driver 12
Connecting to a Network 13
Ribbons 14
Cards 15
Managing the rear output hopper 16
2. MANAGING PRINT SETTINGS 17
3. PRINTING AND INTERACTING WITH THE PRINTER 18
Printing a card 18
On Microsoft®Word 18
On Cardpresso (depending on the conguration of the printer) 18
On TextEdit 18
Using the control panels 19
LED Control panel 19
LCD Touchscreen 21
Pop-ups 22
THE PRINTER
TABLE OF CONTENTS
4. ADVANCED FEATURES 23
Available options 23
Duplex Printing 24
LCD Touchscreen 25
Card Lamination Module 27
Encoding Options 35
Conguring a Wi-Fi Network 38
Security Options 38
Advanced Features 39
Rewrite (Option) 39
UV Effect With The Overlay Panel 39
Color Prole 40
5. MAINTENANCE 41
Regular Cleaning 42
Printer Cleaning 43
Print Head Cleaning 43
Advanced Cleaning 44
Printer cleaning 44
Print head cleaning 44
Dust lter cleaning 45
Card Lamination Module Cleaning 45
Card Lamination Module Cleaning 45
Lamination Dust Filter Cleaning 46
THE PRINTER
TABLE OF CONTENTS
6. HELP 47
Diagnostic help 47
Printing a Technical Test Card 47
Printing a Graphical Test Card 47
Identifying Installed Software Versions 47
Troubleshooting 48
Printing problems 48
Jammed Cards 51
Replacing the print head 52
Updating the rmware 54
Updating the print driver 54
7. DECLARATIONS OF CONFORMITY 55
General 55
United-Kingdom 56
THE PRINTER
5
COPYRIGHT AND TRADEMARKS
Company © 2022. All rights reserved.
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or transmitted,
in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Company.
All the information contained in this document is subject to change without prior notice.
Company cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of
dissemination or use of this manual.
WARRANTY
Refer to the warranty booklet delivered with the equipment for warranty terms and conditions and limitations.
ENVIRONMENTAL INFORMATION
Company is committed to helping the environment by reducing the energy consumption of its products.
RECYCLING OF END-OF-LIFE PRODUCTS
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that are
hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use existing
collection systems. These systems appropriately re-use or recycle most of the materials in your end-of-life equipment.
For more information on collection, re-use and recycling systems, contact your local or regional waste management body.
ICONS
The following icons are used in this manual to highlight important information:
NOTE Information providing further details or depth about specic points in the main text.
!Indicates that failing to take the recommended action is liable to damage the printer
THE PRINTER
6
ABOUT YOUR NEW PRINTER
Thank you for choosing an Company printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which
can be printed in various thicknesses, colors and styles. This printer uses consumables and accessories available from Company.
Certifications and declarations of conformity:
CE, UKCA, ICES, VCCI, BIS, CCC, KC, EAC, ROHS,
FCC (Evolis contact: Evolis, Rising Sun Mills, 188 Valley St., Suite 421, RI 02909 Providence, evolisnortham@evolis.com)
Icons on the printer label:
Evaluation for apparatus only based on altitude not exceeding 2000m, therefore it’s the only operating condition applied for the
equipment. There may be some potential safety hazard if the equipment is used at altitude above 2000m.
Evaluation for apparatus only based on temperate climate condition, therefore it’s the only operating condition applied for the equipment.
There may be some potential safety hazard if the equipment is used in tropical climate region.
Reminder to use existing collection facilities.
Dimensions
•Printer (HxWxD) without locking system: 246,2x 204.95x 381.2mm
Weight
• 4.11 kg
Connectivity
•USB (1.0, 1.1, 2.0, 3.0), Ethernet, Wi-Fi (option)
Environmental Conditions
•Standard operating temperature: 15°C / 30 °C (59°F / 86°F)
•Min / Max operating temperature and humidity rate: 0° / 40° C (32°F / 104°F) and 20% to 65% non-condensing
•Min/max storage temperature: –5°C / +70°C (23°F / 158°F)
•Storage humidity: 20% to 70% without condensation
• Operating ventilation: free air
Electrical Information
• Power supply unit: 100-240 Volts AC, 50-60 Hz, 1.5A
• Printer: 24 Volts DC, 2.5A
THE PRINTER
7
1. GETTING STARTED
UNPACKING
Your printer is supplied with several accessories that we ask you to look at closely.
This list may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact the
shipper and immediately inform your Company dealer, who will tell you the procedure to follow.
Company takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
!
The full original packaging (outer box, inner wedges and protective bags) is required in the event that the printer is returned. If the
printer is returned without its original packaging and components are damaged in transit, these components are nolonger covered
by the warranty. You will be charged for new packaging for shipping the printer back to you.
Accessories supplied with your printer:
• Power supply unit – FSP type FSP060-RAAK3
• Mains power cable
• USB cable
• Rear output hopper
• Starter cleaning kit
•Card designing software Cardpresso (depending on the conguration of the printer)
!If any of these components are missing, contact your Company dealer.
Use only the power supply unit supplied with the printer.
Use only the USB cable supplied with the printer.
NOTE The printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Make sure to keep your printer on a
at, sturdy surface able to bear its weight.
THE PRINTER
8
DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
!
Access to the side panels of the machine and the option module tting/removal areas is restricted to your retailer/installer or
toexperienced users. Always disconnect the machine from the power supply (unplugged) before performing workon it.
NOTE If the printer is equipped with an LCD screen, refer to the corresponding user guide for more information.
A
B
C
D
E
A. Card input feeder (100 cards)
B. Internal output hopper
C. LCD Screen (option)
D. Power button
E.LED Control Panel
THE PRINTER
9
KJ
I
H
G
F
L
N
Protective cover
O
M
F.Place for reject box (See "Managing the rear output hopper", page 16)
G. Location for security locking (option)
H. Power cable socket
I. Ethernet connector
J. USB socket (type A)
K.USB socket (type B)
L.Cleaning Roller
M. Side panel opening mechanism
N. Thermal print head with protective cover
O. Card thickness adjustment gauge
THE PRINTER
10
PQ
R
S
P.Printer serial number label
Q. Dust lter
R. Location for double-sided printing activation key (option)
S.Side panel opening mechanism
THE PRINTER
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