Digital Watchdog DWC-MPH2W28TW Manual de usuario

Before installing and using the camera, please read this manual carefully.

Be sure to keep it handy for future reference.

MEGApix® IVA 2.1MP/1080p pinhole ATM

IP camera

DWC-MPH2W28TW - IVA license pre-loaded

DWC-MPPH2W28TW - IVA+ license pre-loaded

User’s Manual Ver. 10/21

WARNING

To prevent damage that may result in fire or electric shock

hazards, do not expose this appliance to rain or moisture.

WARNING

1. Be sure to use only the standard adapter that is

specified in the specification sheet. Using any other

adapter could cause fire, electrical shock, or damage to

the product.

2. Incorrectly connecting the power supply or replacing

the battery may cause an explosion, fire, electric shock,

or damage to the product.

3. Do not connect multiple cameras to a single adapter.

Exceeding the capacity may cause excessive heat

generation or ﬁre.

4. Securely plug the power cord into the power

receptacle. An insecure connection may cause ﬁre.

5. When installing the camera, fasten it securely and

ﬁrmly. A falling camera may cause personal injury.

6. Do not place conductive objects (e.g. screwdrivers,

coins, metal items, etc.) or containers ﬁlled with water

on top of the camera. Doing so may cause personal

injury due to ﬁre, electric shock, or falling objects.

7. Do not install the unit in humid, dusty, or sooty

locations. Doing so may cause ﬁre or electric shock.

8. If any unusual smells or smoke come from the unit, stop

using the product. Immediately disconnect the power

source and contact the service center. Continued use in

such a condition may cause ﬁre or electric shock.

9. If this product fails to operate normally, contact the

nearest service center. Never disassemble or modify

this product in any way.

10. When cleaning, do not spray water directly onto parts

of the product. Doing so may cause ﬁre or electric

shock.

Precaution

Operating

• Before using, make sure the power supply and all other

parts are properly connected.

• While operating, if any abnormal condition or

malfunction is observed, stop using the camera

immediately and contact your dealer.

Handling

• Do not disassemble or tamper with parts inside the

camera.

• Do not drop the camera or subject it to shock or

vibration as this can damage the camera.

• Clean the clear dome cover with extra care. Scratches

and dust can ruin the quality of the camera image.

Installation and Storage

• Do not install the camera in areas of extreme

temperature, exceeding the allowed range.

• Avoid installing in humid or dusty environments.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong

magnetic fields and electric signals.

• Avoid installing in places where the camera would be

subject to strong vibrations.

• Never expose the camera to rain or water.

Warning

This symbol indicates that dangerous

voltage consisting of a risk of electric

shock is present within this unit.

Precaution

This exclamation point symbol is intended

to alert the user to the presence of

important operating and maintenance

(servicing) instructions in the literature

accompanying the appliance.

Safety Information

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION :

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE

PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Important Safety Instructions

1. Read these Instructions. - All these safety and operating instructions should be read before the product is installed

or operated.

2. Keep these Instructions. - The safety, operating and use instructions should be retained for future reference.

3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to.

4. Follow all instructions. - All operating and use instructions should be followed.

5. Do not use this device near water. - For example: near a bathtub, washbowl, kitchen sink, laundry tub, in a wet

basement; near a swimming pool; etc.

6. Clean only with a dry cloth. - Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.

7. Do not block any ventilation openings. Install following the manufacturer’s instructions. - Slots and openings

in the cabinet are provided for ventilation, to ensure reliable operation of the product and to protect it from over-

heating. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surfaces.

This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is

provided and the manufacturer’s instructions have been adhered to.

8. Do not install near any heat sources such as radiators, heat registers, or other apparatus (including amplifiers)

that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with

one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or

the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician

for the replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the

point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold

with the apparatus. When a cart is used, use caution when moving the cart/apparatus

combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged

in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the

apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Disposal of Old Appliances

1. When this crossed-out wheel bin symbol is attached to a product it means the

product is covered by the European Directive 2002/96/EC.

2. All electrical and electronic products should be disposed of separately from the

municipal waste stream per laws designated by the government or the local

authorities.

3. The correct disposal of your old appliance will help prevent potential negative

consequences for the environment and human health.

4. For more detailed information about disposal of your old appliance, please contact

your city office, waste disposal service, or the shop where you purchased the product.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a

commercial environment.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at his own expense.

Table of Contents

Introduction

Product and accessories..................................................................................................................................................................4

Parts identification............................................................................................................................................................................5

Installation

Disassemble the camera.................................................................................................................................................................6

Installation............................................................................................................................................................................................6

Cabling..................................................................................................................................................................................................9

Network Setup

DW IP finder.......................................................................................................................................................................................12

Web Viewer

Login to the camera.......................................................................................................................................................................13

GUI overview.....................................................................................................................................................................................14

Camera Settings

Settings > Video and audio setup.............................................................................................................................................15

Settings > Camera setup > Image adjustment.....................................................................................................................22

Settings > Camera setup > Exposure settings......................................................................................................................23

Settings > Camera setup > Day and night settings............................................................................................................24

Settings > Camera setup > Backlight settings......................................................................................................................25

Settings > Camera setup > White Balance settings............................................................................................................26

Settings > Camera setup > Image enhancement settings...............................................................................................27

Settings > Camera setup > Video enhancement.................................................................................................................28

Settings > Network setup.............................................................................................................................................................29

Settings > Trigger action setup..................................................................................................................................................40

Settings > Event setup..................................................................................................................................................................44

Settings > Security setup..............................................................................................................................................................55

Settings > System setup > System information...................................................................................................................62

Settings > System setup > Firmware.......................................................................................................................................65

Settings > System setup > Date and time..............................................................................................................................66

Settings > System setup > DST..................................................................................................................................................67

Settings > System setup > Users...............................................................................................................................................68

Settings > System setup > System log....................................................................................................................................69

Settings > System setup > Factory reset................................................................................................................................70

Settings > System setup > Restart............................................................................................................................................71

Settings > System setup > System open-source license...................................................................................................72

Network setup guides...............................................................................................................................74

FAQs............................................................................................................................................................81

Dimensions.................................................................................................................................................82

Specifications.............................................................................................................................................83

Warranty.....................................................................................................................................................84

Limits and exclusions................................................................................................................................85

Factory reset........................................................................................................................................................................................8

Managing the SD card....................................................................................................................................................................11

Settings > Record setup................................................................................................................................................................49

Settings > System setup > Configuration backup...............................................................................................................64

Settings > System setup > Plug-in............................................................................................................................................73

Introduction -

Product and Accessories

Double-Sided Tape

for Pinhole Cover Rotating Ring

Pan/Tilt Bracket

4-Pin Terminal Block

Ferrite Core

Cable Clamps 3ea

Surface Mount

Bracket

Anchor Blocks

(M4x25) 5ea

Tapping Screws

(TP1 M4x20) 3ea

Tapping Screws

(TS1 M4x25) 5ea

Screws

(TP2 M3x6(Ni)) 2ea

Tapping Screws

(TP1 M3x20) 2ea

Pinhole Cover

Camera

(Cable Length: 2.13ft/ 6.5m)

Main Unit

Please check that the camera and all accessories are included in the package.

Introduction -

Part Name

Camera

Terminal Ports

Lan Port

Reset Button

DIN Connector

Camera Port

Side Plates

SD Card Slot

Power Adapter

Port

Installation -

Installation

Before installing your camera, you have to read the following cautions.

1. The mounting surface must support five times the camera weight.

2. Protect the cables. If the cover of the electrical line becomes damaged, this may cause a short or fire.

3. Pass the wires through and make all necessary connections. See page 9 for more information.

4. Install the ferrite core on the LAN cable to reduce high-frequency noise:

• Open the ferrite core by lifting the closing clip.

• Make one loop with the cable through the ferrite core.

• Close the ferrite core to hold the cable loop in place.

Concealed installation:

(Camera is mounted BEHIND the mounting

surface, with the lens peeping through)

1. Drill a hole (diameter: 0.11”/ 3mm) on the mounting

surface where the camera lens will be installed.

2. Peel o one side of the double-sided tape included

with the camera and attach it to the ﬂat surface of

the pinhole cover. Aligning the grooves on the tape

with the screw holes on the pinhole cover.

3. Peel o the other side of the tape and stick to the

mounting surface. Align the pinhole cover and the

mounting surface, keeping the top screw at the top

of the pinhole cover upright.

4. Secure the pinhole cover to the mounting surface

using the tapping screws (M3x20) included with the

camera.

5. Pass the camera’s cable through the cable holder

on the pinhole cover and place the camera module

inside the pinhole cover. The camera lens should be

facing the mounting surface, aligned with the 1mm

hole drilled in #1. Tighten the top screw head to ﬁx

the camera module in place.

6. Use the cable clamps to secure the camera’s cable

with a tapping screw (M4x20) included with the

camera (optional).

Tape

Installation -

Installation

Visible installation:

1. Place the camera module on the installation surface.

2. Pass the camera module’s cable into the cable holder on the bracket

and cover the camera module with the surface mount bracket.

3. Secure the bracket to the mounting surface using the tapping screws

(M3x20) and anchor blocks included with the camera.

4. Use the cable clamps to secure the camera’s cable with a tapping

screw (M4x20) included with the camera (optional).

Visible installation with the pan/tilt bracket:

1. Drill a hole on the mounting surface and insert an anchor block into the

hole.

2. Secure the pan/tilt bracket to the mounting surface using the tapping

screws (M4x25) included and tighten it into the anchor block.

3. Press the rotate ring into the bracket’s mount ring.

4. Place the camera module on the pan/tilt bracket. Make sure the lens is

facing outward from the bracket

5. Secure the surface mount bracket on top of the camera module using

the tapping screws (M3x6) included. Align the screw holes with the

holes on the rotate ring on the pan/tilt bracket and tighten the screws

to secure.

6. Use the cable clamps to secure the camera’s cable with a tapping

screw (M4x20) included with the camera (optional).

Installation -

Installation

1. Pull out the slide plates at the bottom of the

main unit.

2. Using the main unit, mark and drill the necessary

holes in the mounting surface to align with the

slide plates’ holes.

3. Insert the anchor blocks and tighten them into

the mounting surface.

4. Align the main unit with the mounting holes

and secure it to the mounting surface using the

included tapping screws.

Main Unit Installation

Reset to the Factory Default

Resetting the camera: Press the

reset button in the back of the

main unit. Pressing the button

for five (5) seconds will initiate

a camera-wide reset of all the

settings, including the network

settings.

Warning:

If you press the ‘Reset’ button, you will lose all

setting data. If needed, please, make a note for

further installation.

Installation -

Cabling

1. Using a PoE-Enabled Switch

The Camera is PoE-compliant, allowing transmission

of power and data via a single Ethernet cable.

PoE eliminates the need for the different cables used

to power, record, or control the camera. Follow the

illustration below to connect the camera to a PoE-

enabled switch using an Ethernet cable.

2. Using a Non-PoE Switch

If a PoE-enabled switch is not used, use a power

adaptor for power transmission and a non-PoE

switch for data transmission.

Follow the illustrations below to connect the camera

without a PoE-enabled Switch.

Two Options

Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording

images instantly. A non-PoE switch will require an adaptor for power transmission.

Ethernet Cable Ethernet Cable

Power

Use of Ferrite Core

Install the ferrite core on the LAN cable to reduce

high-frequency noise:

• Open the ferrite core by lifting the closing clip.

• Make one loop with the cable through the

ferrite core.

• Close the ferrite core to hold the cable loop in

place.

Power requirements Power consumption

DC 12V, PoE IEEE 802.3af Class

3. (Adapter not included)

DC12V: 3.6W

PoE: 4W

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