Dell Precision 370 WHM Manual de usuario

www.dell.com | support.dell.com

Dell Precision™ Workstation

370 Systems

Quick Reference Guide

Models DHM and WHM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Glossary in your

User’s Guide

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.;

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names

or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models DHM and WHM

April 2004 P/N T3914 Rev. A00

Contents 3

Contents

Finding Information and Assistance . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Mini-Tower Computer . . . . . . . . . . . . . . . . . . . 9

Setting Up Your Desktop Computer . . . . . . . . . . . . . . . . . . . . . 14

Locating Your User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . 19

Opening Your Mini-Tower Computer . . . . . . . . . . . . . . . . . . . . 20

The Card Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Opening Your Desktop Computer . . . . . . . . . . . . . . . . . . . . . . 23

Caring for Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . 25

Resolving Software and Hardware Incompatibilities . . . . . . . . . . 25

Using Microsoft Windows XP System Restore . . . . . . . . . . . . . 26

Using Last Known Good Configuration . . . . . . . . . . . . . . . . . 28

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Before You Start Testing . . . . . . . . . . . . . . . . . . . . . . . . 30

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . 36

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4Contents

Quick Reference Guide 5

Finding Information and Assistance

What Are You Looking For? Find it Here

• A diagnostic program for my computer

• Drivers for my computer

• My device documentation

Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed on your

computer. You can use the CD to reinstall drivers, run the

Dell Diagnostics (see page 28), or access your device

documentation.

Readme files may be

included on your CD

to provide last-minute

updates about technical

changes to your

computer or advanced

technical-reference

material for technicians

or experienced users.

NOTE: The latest drivers and documentation updates

can be found at support.dell.com.

• System board connectors

• Location of system board components

System Information Label

Located on the inside cover of your computer.

6Quick Reference Guide

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• Warranty information

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to remove and replace parts

• Technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell Precision User’s Guide

Microsoft®Windows®XP Help and Support Center

Click the

Start

button and click

Help and Support.

Click

User’s and system guides

and click

User’s guides

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag

to identify your

computer when you

use

support.dell.com

or contact technical

support.

• Enter the Express

Service Code to direct your call when contacting

technical support. The Express Service Code is not

available in all countries.

What Are You Looking For? Find it Here

Quick Reference Guide 7

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical

support

• Documentation for my computer

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

The Dell Support website provides several online tools,

including:

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status,

warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product

specifications, and white papers

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

Dell Premier Support Website — premiersupport.dell.com

The Dell Premier Support website is customized for

corporate, government, and education customers. This

website may not be available in all regions.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem

and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

• How to use Linux

• E-mail discussions with Dell Precision and Linux users

• Additional information regarding Linux and my Dell

Precision computer

Dell Supported Linux Sites

• http://linux.dell.com

• http://lists.us.dell.com/mailman/listinfo/linux-

precision

• http://docs.us.dell.com/docs/software/oslinux/

• http://docs.us.dell.com/docs/software/OSRHEL3/

What Are You Looking For? Find it Here

8Quick Reference Guide

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• How to reinstall my operating system

Operating System CD

The operating system is already installed on your

computer. To reinstall your operating system, use the

Operating System CD. See your Precision User’s Guide

for instructions.

After you reinstall your

operating system, use the

Drivers and Utilities CD

to reinstall drivers for the

devices that came with

your computer.

Your operating system

product key label is

located on your

computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

What Are You Looking For? Find it Here

Quick Reference Guide 9

Setting Up Your Mini-Tower Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

You must complete all steps to properly set up your computer.

1Connect the keyboard and the mouse.

2Connect the modem or the network cable.

NOTICE: Do not connect a modem cable to the

network adapter. Voltage from telephone

communications can damage the network adapter.

NOTE: If your computer has a network card installed,

connect the network cable to the card.

10 Quick Reference Guide

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3Connect the monitor.

Depending on your graphics

card, you can connect your

monitor in various ways.

NOTE: You may need to use

the provided adapter or

cable to connect your

monitor to the computer.

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