Dell OptiPlex 330 Manual de usuario

www.dell.com | support.dell.com

Dell™ OptiPlex™ 330 User’s Guide

Model DCSM and DCNE

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" on

page 271.

If you purchased a Dell™ n Series computer, any references in this document to

Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, TravelLite, Dell OpenManage,

and Strike Zone are trademarks of Dell Inc.; Intel, Pentium, SpeedStep, and Celeron are registered

trademarksofIntelCorporation; Microsoft, Windows Vista, and Windows aretrademarksorregistered

trademarksofMicrosoftCorporation;ComputraceandAbsoluteareregisteredtrademarksofAbsolute

Software Corporation; Bluetoothis a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc.

underlicense.ENERGY STAR isaregisteredtrademark of the U.S. EnvironmentalProtection Agency.

As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR

guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model DCSM and DCNE

September 2007 P/N RW281 Rev. A00

Contents 3

Contents

1 Finding Information . . . . . . . . . . . . . . . . . 13

2 Mini Tower Computer Views . . . . . . . . . . 21

Front View . . . . . . . . . . . . . . . . . . . . . . . . 21

Back View . . . . . . . . . . . . . . . . . . . . . . . . 23

Back Panel Connectors . . . . . . . . . . . . . . . . . 24

Mini Tower Specifications . . . . . . . . . . . . . . . 27

3 Desktop Computer Views . . . . . . . . . . . . 33

Front View . . . . . . . . . . . . . . . . . . . . . . . . 33

Back View . . . . . . . . . . . . . . . . . . . . . . . . 35

Back Panel Connectors . . . . . . . . . . . . . . . . . 36

Desktop Computer Specifications . . . . . . . . . . . 39

4 Setting Up Your Computer . . . . . . . . . . . . 47

Installing Your Computer in an Enclosure . . . . . . . 47

Setting Up a Home and Office Network . . . . . . . . 49

Connecting to a Network Adapter . . . . . . . . . 49

Network Setup . . . . . . . . . . . . . . . . . . . 50

4Contents

Connecting to the Internet . . . . . . . . . . . . . . . . 51

Setting Up Your Internet Connection . . . . . . . . 51

Transferring Information to a New Computer . . . . . . 53

Microsoft®Windows®XP (Optional) . . . . . . . 53

Microsoft Windows Vista™ (Optional) . . . . . . . 57

Setting Up a Printer . . . . . . . . . . . . . . . . . . . 57

Printer Cable . . . . . . . . . . . . . . . . . . . . 57

Connecting a USB Printer . . . . . . . . . . . . . 57

Connecting a Parallel Printer . . . . . . . . . . . . 59

Connecting Two Monitors . . . . . . . . . . . . . . . . 60

Connecting Two Monitors With VGA Connectors . 60

Connecting One Monitor With a VGA Connector

and One Monitor With a DVI Connector . . . . . . 61

Connecting a TV . . . . . . . . . . . . . . . . . . 62

Changing the Display Settings . . . . . . . . . . . 62

Power Protection Devices . . . . . . . . . . . . . . . 62

Surge Protectors . . . . . . . . . . . . . . . . . . 62

Line Conditioners . . . . . . . . . . . . . . . . . . 63

Uninterruptible Power Supplies . . . . . . . . . . 63

5 Advanced Features . . . . . . . . . . . . . . . . . 65

LegacySelect Technology Control . . . . . . . . . . . 65

Manageability . . . . . . . . . . . . . . . . . . . . . . 65

Dell OpenManage™ IT Assistant . . . . . . . . . 65

Dell OpenManage Client Instrumentation . . . . . 65

Power Management . . . . . . . . . . . . . . . . . . . 66

Using Multimedia . . . . . . . . . . . . . . . . . . . . 69

Playing CDs or DVDs . . . . . . . . . . . . . . . . 69

Contents 5

Adjusting the Volume . . . . . . . . . . . . . . . . 70

Adjusting the Picture . . . . . . . . . . . . . . . . 71

6 Securing Your Computer . . . . . . . . . . . . . 75

Security Management Software . . . . . . . . . . . . 75

Password Types . . . . . . . . . . . . . . . . . . 75

Activating the Security Management Software . . 75

Using the Security Management Software . . . . 76

Computer Tracking Software . . . . . . . . . . . . . . 76

If Your Computer Is Lost or Stolen . . . . . . . . . . . 76

7SystemSetup. . . . . . . . . . . . . . . . . . . . . . 79

Overview . . . . . . . . . . . . . . . . . . . . . . . . 79

Entering System Setup . . . . . . . . . . . . . . . . . 79

System Setup Screens . . . . . . . . . . . . . . . . . . 79

System Setup Options . . . . . . . . . . . . . . . 80

Boot Sequence . . . . . . . . . . . . . . . . . . . 88

Clearing Forgotten Passwords . . . . . . . . . . . . . 91

Clearing CMOS Settings . . . . . . . . . . . . . . . . 92

Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 93

About RAID Configurations . . . . . . . . . . . . . . . 95

Verifying That RAID Is Working . . . . . . . . . . 95

RAID Level 1 Configuration . . . . . . . . . . . . . 96

Troubleshooting RAID . . . . . . . . . . . . . . . 96

Recovering From a Multiple Hard Drive Failure

Using the Intel®RAID Option ROM Utility . . . . . 97

6Contents

Recovering From a Single Hard Drive Failure

Using the Intel Matrix Storage Manager . . . . . . 98

Setting Your Computer to RAID-Enabled Mode . . 98

Cleaning Your Computer . . . . . . . . . . . . . . . . . 99

Computer, Keyboard, and Monitor . . . . . . . . . 99

Floppy Drive . . . . . . . . . . . . . . . . . . . . 99

CDs and DVDs . . . . . . . . . . . . . . . . . . . 99

8 Troubleshooting Tools . . . . . . . . . . . . . . 101

Power Lights . . . . . . . . . . . . . . . . . . . . . . . 101

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 102

System Messages . . . . . . . . . . . . . . . . . . . . 104

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 106

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 111

When to Use the Dell Diagnostics . . . . . . . . . 111

Starting the Dell Diagnostics From Your

Hard Drive . . . . . . . . . . . . . . . . . . . . . 111

Starting the Dell Diagnostics From the

Drivers and

Utilities media . . . . . . . . . . . . . . . . . . . 112

Dell Diagnostics Main Menu . . . . . . . . . . . . 112

9 Troubleshooting . . . . . . . . . . . . . . . . . . . 115

Solving Problems . . . . . . . . . . . . . . . . . . . . 115

Battery Problems . . . . . . . . . . . . . . . . . . 115

Drive Problems . . . . . . . . . . . . . . . . . . . 115

E-Mail, Modem, and Internet Problems . . . . . . 117

Error Messages . . . . . . . . . . . . . . . . . . 118

Contents 7

IEEE 1394 Device Problems . . . . . . . . . . . . 119

Keyboard Problems . . . . . . . . . . . . . . . . 120

Lockups and Software Problems . . . . . . . . . 120

Memory Problems . . . . . . . . . . . . . . . . . 122

Mouse Problems . . . . . . . . . . . . . . . . . . 123

Network Problems . . . . . . . . . . . . . . . . . 124

Power Problems . . . . . . . . . . . . . . . . . . 124

Printer Problems . . . . . . . . . . . . . . . . . . 125

Scanner Problems . . . . . . . . . . . . . . . . . 126

Sound and Speaker Problems . . . . . . . . . . . 127

Video and Monitor Problems . . . . . . . . . . . . 128

If only part of the display is readable . . . . . . . 130

Power Lights . . . . . . . . . . . . . . . . . . . . . . 130

10 Reinstalling Software . . . . . . . . . . . . . . 133

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 133

What Is a Driver? . . . . . . . . . . . . . . . . . . 133

Identifying Drivers . . . . . . . . . . . . . . . . . 133

Reinstalling Drivers and Utilities . . . . . . . . . . 134

Troubleshooting Software and Hardware Problems . . 136

Restoring Your Operating System . . . . . . . . . . . . 137

Using Microsoft Windows System Restore . . . . 137

Using Dell™ PC Restore and

Dell Factory Image Restore . . . . . . . . . . . . 139

Using the Operating System Media . . . . . . . . 142

11 Adding and Replacing Parts . . . . . . . . . 143

Before You Begin . . . . . . . . . . . . . . . . . . . . 143

Recommended Tools . . . . . . . . . . . . . . . . 143

8Contents

Turning Off Your Computer . . . . . . . . . . . . . 143

Before Working Inside Your Computer . . . . . . . 144

12 Mini Tower Computer Parts . . . . . . . . . . 147

Removing the Computer Cover . . . . . . . . . . . . . 147

Inside View of Your Computer . . . . . . . . . . . . . . 149

System Board Components . . . . . . . . . . . . . . . 150

Power Supply DC Connector Pin Assignments . . . . . 152

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 155

Installation Guidelines . . . . . . . . . . . . . . . 155

Installing Memory . . . . . . . . . . . . . . . . . 156

Removing Memory . . . . . . . . . . . . . . . . . 157

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

PCI and PCI Express Cards . . . . . . . . . . . . . 158

Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Removing the Bezel . . . . . . . . . . . . . . . . 165

Replacing the Bezel . . . . . . . . . . . . . . . . 166

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Recommended Drive Cable Connections . . . . . 167

Connecting Drive Cables . . . . . . . . . . . . . . 167

Drive Interface Connectors . . . . . . . . . . . . 167

Connecting and Disconnecting Drive Cables . . . 168

Hard Drives . . . . . . . . . . . . . . . . . . . . . 168

Installing a Second Hard Drive . . . . . . . . . . . 174

Drive-Panel Inserts . . . . . . . . . . . . . . . . . 178

Floppy Drive . . . . . . . . . . . . . . . . . . . . 180

Optical Drive . . . . . . . . . . . . . . . . . . . . 185

Contents 9

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Replacing the Battery . . . . . . . . . . . . . . . 190

Power Supply . . . . . . . . . . . . . . . . . . . . . . 192

Replacing the Power Supply . . . . . . . . . . . . 192

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . 194

Installing a Speaker . . . . . . . . . . . . . . . . 194

Removing a Speaker . . . . . . . . . . . . . . . . 195

Processor . . . . . . . . . . . . . . . . . . . . . . . . 196

Removing the Processor and Heat Sink . . . . . . 197

Installing the Processor and Heat Sink . . . . . . 199

I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . 203

Removing the I/O Panel . . . . . . . . . . . . . . 203

Installing the I/O Panel . . . . . . . . . . . . . . . 204

System Board . . . . . . . . . . . . . . . . . . . . . . 205

Removing the System Board . . . . . . . . . . . . 205

Installing the System Board . . . . . . . . . . . . 207

Replacing the Computer Cover . . . . . . . . . . . . . 207

13 Desktop Computer Parts . . . . . . . . . . . . 209

Removing the Computer Cover . . . . . . . . . . . . . 209

Inside View of Your Computer . . . . . . . . . . . . . 210

System Board Components . . . . . . . . . . . . . . . 212

Power Supply DC Connector Pin Assignments . . . . . 214

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 217

Installation Guidelines . . . . . . . . . . . . . . . 217

Installing Memory . . . . . . . . . . . . . . . . . 217

10 Contents

Removing Memory . . . . . . . . . . . . . . . . . 219

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

PCI and PCI Express Cards . . . . . . . . . . . . . 220

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Recommended Drive Cable Connections . . . . . 227

Connecting Drive Cables . . . . . . . . . . . . . . 227

Drive Interface Connectors . . . . . . . . . . . . 228

Connecting and Disconnecting Drive Cables . . . 228

Hard Drives . . . . . . . . . . . . . . . . . . . . . 229

Floppy Drive . . . . . . . . . . . . . . . . . . . . 233

Optical Drive . . . . . . . . . . . . . . . . . . . . 237

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Replacing the Battery . . . . . . . . . . . . . . . 241

Power Supply . . . . . . . . . . . . . . . . . . . . . . 242

Replacing the Power Supply . . . . . . . . . . . . 243

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . 245

Installing a Speaker . . . . . . . . . . . . . . . . 245

Removing a Speaker . . . . . . . . . . . . . . . . 246

Processor . . . . . . . . . . . . . . . . . . . . . . . . 247

Removing the Processor and Heat Sink . . . . . . 247

Installing the Processor . . . . . . . . . . . . . . 249

I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . 253

Removing the I/O Panel . . . . . . . . . . . . . . 253

Installing the I/O Panel . . . . . . . . . . . . . . . 254

System Board . . . . . . . . . . . . . . . . . . . . . . 255

Removing the System Board . . . . . . . . . . . . 255

Installing the System Board . . . . . . . . . . . . 257

Replacing the Computer Cover . . . . . . . . . . . . . 257

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