Dell Inspiron 8200 Manual de usuario

www.dell.com | support.dell.com

Dell™ Dimension™ 8200

Solutions Guide

9p915bk0.book Page 1 Thursday, April 4, 2002 9:26 AM

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

Abbreviations and Acronyms

For a completelist of abbreviations and acronyms, seethe Tell Me How help

file. To access help files, see page 24.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell

Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation; EMC is the

registered trademark of EMC Corporation; Intel and Pentium are registered trademarks of Intel

Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Othertrademarksandtradenamesmaybeusedinthisdocumenttorefertoeithertheentitiesclaiming

themarksandnamesortheirproducts.DellComputerCorporationdisclaimsanyproprietaryinterest

in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and

other rights owners. Use of this copyright protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited viewing uses only unless otherwise

authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

April 2002 P/N 9P915 Rev. A00

9p915bk0.book Page 2 Thursday, April 4, 2002 9:26 AM

Contents 3

Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 9

When Using Your Computer . . . . . . . . . . . . . . . . . . . 9

Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 10

When Working Inside Your Computer . . . . . . . . . . . . . . 12

Protecting Against Electrostatic Discharge . . . . . . . . . . . 13

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 14

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 18

Transferring Information to a New Computer

(Windows XP Only) . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting Up a Home and Office Network

(Windows XP Only) . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 20

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Windows Me and Windows 2000 . . . . . . . . . . . . . . . . 20

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 24

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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4Contents

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 25

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . 26

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 26

If the screen is difficult to read . . . . . . . . . . . . . . . . . 27

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 28

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29

If you cannot print to a parallel port printer . . . . . . . . . . 29

If you cannot print to a USB printer . . . . . . . . . . . . . . 30

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 31

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 35

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If you cannot save a file to a floppy disk . . . . . . . . . . . . 36

If you cannot play a music CD or install a program

from a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 38

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 38

If you have a hard drive problem . . . . . . . . . . . . . . . . 39

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 39

Microsoft®Windows®Error Messages . . . . . . . . . . . . . . 40

General Program Problems . . . . . . . . . . . . . . . . . . . . 41

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 41

A program stops responding . . . . . . . . . . . . . . . . . . 41

A program error causes the system to lock up . . . . . . . . . 41

A solid blue screen appears . . . . . . . . . . . . . . . . . . 41

A program is designed for an earlier Windows

operating system . . . . . . . . . . . . . . . . . . . . . . . . 42

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Contents 5

Internet Connection Problems . . . . . . . . . . . . . . . . . . . 42

If you have a problem with your Internet connection . . . . . . . 42

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 44

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the Windows XP Device Driver Rollback . . . . . . . . . 46

Resolving Software and Hardware Incompatibilities . . . . . . . 47

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 50

Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 51

Restoring the Computer to an Earlier Operating State . . . . . . 52

Undoing the Last System Restore . . . . . . . . . . . . . . . . 53

Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 53

Reinstalling Windows Me . . . . . . . . . . . . . . . . . . . . . . 55

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 57

3Adding Parts

Front and Back View of the Computer . . . . . . . . . . . . . . . 62

Reattaching the Front Door and Hinge Arms . . . . . . . . . . . 64

Reattaching the Front Door . . . . . . . . . . . . . . . . . . . 64

Reattaching the Hinge Arms . . . . . . . . . . . . . . . . . . 65

Opening the Computer Cover . . . . . . . . . . . . . . . . . . . 67

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 68

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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6Contents

Removing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 75

RDRAM Overview . . . . . . . . . . . . . . . . . . . . . . . 76

Replacing the AGP Card . . . . . . . . . . . . . . . . . . . . . . 80

Adding a Second Hard Drive . . . . . . . . . . . . . . . . . . . 81

Adding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . 84

5.25-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . 85

3.5-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . . 87

Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 90

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 96

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 97

System Setup Program Screens . . . . . . . . . . . . . . . . 98

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 98

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 99

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 101

Definition of "Dell-Installed" Software and Peripherals . . . . . 101

Definition of "Third-Party" Software and Peripherals . . . . . . 102

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Returning Items for Warranty Repair or Credit . . . . . . . . . 117

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 117

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 119

Limited Warranties and Return Policy . . . . . . . . . . . . . . 120

One-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 120

Two-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 122

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Contents 7

Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 126

Four-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 129

One-Year Limited Warranty (Canada Only) . . . . . . . . . . 132

Two-Year Limited Warranty (Canada Only) . . . . . . . . . . 134

Three-Year Limited Warranty (Canada Only) . . . . . . . . . 137

"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 141

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 142

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

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8Contents

9p915bk0.book Page 8 Thursday, April 4, 2002 9:26 AM

Safety Instructions 9

Safety Instructions

As you use your computer, observe the following safe-handling guidelines.

When Using Your Computer

CAUTION: Do not operate your computer with any cover(s)

(including the computer cover, filler brackets, front-panel inserts,

and so on) removed or opened.

• To help avoid damaging your computer, be sure that the voltage

selection switch is set to match the AC power available at your

location:

– 115 V/60 Hz in most of North and South America and some Far

Eastern countries such as South Korea and Taiwan

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

NOTE: The voltage selection switch must be set to the 115V position

even though the AC supply in Japan is 100 V.

– 230 V/50 Hz in most of Europe, the Middle East, and the Far East

Also be sure that your monitor and attached devices are electrically

rated to operate with the AC power available in your location.

• To avoid shorting out your computer when disconnecting a network

cable, first unplug the cable from the network adapter on the back of

your computer, and then from the network jack. When reconnecting a

network cable to your computer, first plug the cable into the network

jack, and then into the network adapter.

• To help avoid possible damage to the system board, wait 5 seconds

after turning off the computer before disconnecting or connecting a

non-USB device from the computer.

9p915bk0.book Page 9 Thursday, April 4, 2002 9:26 AM

10 Safety Instructions

www.dell.com | support.dell.com

• To help prevent electric shock, plug the computer and device power

cables into properly grounded power sources. These cables are

equipped with 3-prong plugs to help ensure proper grounding. Do not

use adapter plugs or remove the grounding prong from a cable. If you

must use an extension cable, use a 3-wire cable with properly grounded

plugs.

• To help protect your computer from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner,

or uninterruptible power supply.

• Be sure that nothing rests on your computer’s cables and that the

cables are not located where they can be stepped on or tripped over.

• Do not spill food or liquids on your computer. If the computer gets

wet, contact Dell (see page 102).

• Do not push any objects into the openings of yourcomputer. Doing so

can cause fire or electric shock by shorting out interior components.

• Keep yourcomputer awayfrom radiators andheatsources.Also, do not

block cooling vents. Avoid placing loose papers underneath your

computer; do not place your computer in a closed-in wall unit or on a

bed, sofa, or rug.

Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in

injury.

CAUTION: Viewing the monitor screen for extended periods of

time may result in eye strain.

For comfort and efficiency, observe the following ergonomic guidelines

when setting up and using your computer:

• Position your computer so that the monitor and keyboard are directly

in front of you as you work. Special shelves are available (from Dell and

other sources) to help you correctly position your keyboard.

• Set the monitor at a comfortable viewing distance (usually 510 to

610 millimeters [20 to 24 inches] from your eyes).

• Make sure the monitor screen is at eye level or slightly lower when you

are sitting in front of the monitor.

9p915bk0.book Page 10 Thursday, April 4, 2002 9:26 AM

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