Datamax ST-3210 Manual de usuario

ST/SV 3210 & ST/SV 3306

Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its

suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to,

duplicate or copy the EPROM’s or the information contained in the EPROM’s. The

firmware (Software) is protected by applicable copyright laws and Licensor retains all

rights not expressly granted. In no event will Licensor or its suppliers be liable for any

damages or loss, including direct, incidental, economic, special, or consequential

damages, arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a

commitment on the part of Datamax Barcode Products Corporation. No part of this

manual may be reproduced or transmitted in any form or by any means, for any purpose

other than the purchaser's personal use, without the expressed written permission of

Datamax Corporation.

Part Number: 88-2240-01

Revision: E

Agency Compliance and Approvals:

C US

Listed

UL1950 Information Technology Equipment

C22.2 No. 950-M93

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting

of a min H05VV-F cord which has a minimum 0.75 square mm diameter

conductors, provided with an IEC 320 receptacle and a male plug for the

country of installation rated 6A, 250V

Für 230 Volt (Europa):Benützen Sie ein Kabel, das mit "HAR" markiert ist,

bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75

Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und

einen für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has determined that this product

meets the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms

to the following standards or other normative documents:

EMC: EN55022 (1993) Class B

EN50082-1 (1992)

EN61000-3-2(1995)

EN61000-3-3(1995)

IEC 801-2 (1991), 8kV CD; 15kV AD

IEC 801-3 (1984), 3 V/m

IEC 801-4 (1988), 500V Signal Lines

1kV AC Power Lines

EN 55024 (1998) SV Model Only

Safety:This product complies with the requirements of EN 60950/A11:1997

Gost-R

FCC: This device complies with FCC CFR 47 Part 15 Class A.

þNote: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with

the instructions in this manual, it may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the

interference at his own expense.

Important Safety Instructions:

This printer has been carefully designed to give many years of safe and

reliable performance; however, as with all types of electronic equipment,

there are some basic precautions that should taken to avoid personal

injury or damage to the printer:

ØCarefully read the installation and operating instructions provided

with this printer.

ØRead and follow all warning instruction labels on the printer.

ØPlace ST Model printers on a flat, firm surface; mount SV Model

printers in a flat, rigid enclosure.

ØTo protect the printer from overheating, make sure no openings on

the printer are blocked.

ØDo not place the printer on or near a heat source.

ØDo not use the printer near water and never spill liquid into it.

ØEnsure that the power source meets the ratings listed on the printer;

if uncertain, check with your dealer, electrician, or utility company.

ØDo not place the power cord where it may be walked on. Should the

power cord becomes damaged or frayed, replace it immediately.

ØOnly qualified, trained service technicians should attempt to repair

this printer.

Contents

Printer Overview

1.0 About the Printer ...........................................................1

1.0.1 Standard Features...........................................2

1.0.2 Optional Features............................................3

Getting Started

2.0 Unpacking the Printer ...................................................5

2.0.1 Inspection ........................................................6

2.0.2 Additional Requirements .................................6

Setting up the Printer

3.0 AC Voltage Configuration .............................................7

3.1 Interfacing the Printer....................................................8

3.2 Loading Ticket Stock...................................................10

3.2.1 ST Models .....................................................10

3.2.2 SV Models .....................................................12

3.3 Installing a Memory Module ........................................13

3.4 Using the Front Panel .................................................14

3.5 Resident Formats........................................................17

3.5.1 Configuration Ticket.......................................17

3.5.2 Test Pattern Ticket ........................................18

3.5.3 Internal Test Ticket ........................................19

3.6 Resetting the Printer ...................................................20

3.6.1 Warm Reset ..................................................20

3.6.2 Factory Default Reset....................................20

Adjusting and Maintaining the Printer

4.0 TOF Sensor Adjustment .............................................21

4.0.1 ST Model .......................................................22

4.0.2 SV Model .......................................................23

4.1 Stock ID Selections.....................................................24

4.2 Start of Print & Cut/Tear Adjustment...........................26

4.3 Operational Database Modification.............................27

4.3.1 Database Modification Example ....................30

4.4 Maintenance ...............................................................31

4.4.1 Cleaning the Printhead ..................................32

4.4.2 Cleaning the Platen Roller.............................33

4.4.3 TOF Sensor Cleaning....................................34

4.4.4 Ticket Detect Sensor Cleaning ......................35

4.4.5 Interior Cleaning ............................................36

4.4.6 Exterior Surface Cleaning..............................36

Troubleshooting

5.0 Troubleshooting Tips ..................................................37

5.1 Hex Dump Mode .........................................................41

Specifications

6.0 Specifications..............................................................43

6.1 Approved Ticket Stocks ..............................................47

Appendix A

ASCII Control Code Chart...................................................49

Appendix B

Available Fonts and Barcodes ............................................51

Appendix C

Cable Listings .....................................................................61

Appendix D

SV Model Mounting Dimensions.........................................63

iii

Warranty Information..................................................65

Glossary ..........................................................................69

Index.................................................................................73

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