Compaq Evo N160 Series Manual

Maintenance and Service Guide

Compaq Notebook Evo N160 Series

Document Part Number: 260552-001

October 2001

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying computer features, components, and

spare parts, troubleshooting computer problems, and performing

computer disassembly procedures.

Compaq, Evo, and the Compaq logo are trademarks of Compaq Information

Technologies Group, L.P.

Microsoft and Windows are trademarks of Microsoft Corporation.

Intel, Pentium, and Celeron are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. the warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

First Edition October 2001

Document Part Number: 260552-001

Maintenance and Service Guide iii

Contents

1 Product Description

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.2 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

1.4 Computer External Components . . . . . . . . . . . . . . . 1–12

1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . 2–1

Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . . . . . 2–2

Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 2–3

2.2 No Power, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

2.3 No Power, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.4 No Power, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

2.5 No Power, Part 4 . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

2.6 No Video, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.7 No Video, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

2.8 Nonfunctioning Docking Station

(if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

2.9 No Operating System (OS) Loading . . . . . . . . . 2–11

2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–12

2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–13

2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–14

2.13 No OS Loading from Diskette Drive. . . . . . . . 2–15

2.14 No OS Loading from CD- or

DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16

2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–17

iv Maintenance and Service Guide

Contents

2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–18

2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2–19

2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . . 2–20

2.19 Nonfunctioning Pointing Device. . . . . . . . . . . 2–21

2.20 Network or Modem Connection Problems . . . 2–22

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components. . . . . . . . . . . . 3–2

3.3 Plastics and Hardware Kit Components. . . . . . . . . . . 3–8

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . 3–9

3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . . 5–8

5.5 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Fan Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

Contents

Maintenance and Service Guide v

5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28

5.13 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . 5–30

5.14 Mini PCI Communications Board . . . . . . . . . . . . . 5–31

5.15 Sub I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The Compaq Notebook Evo N160 Series of Personal Computers

offers advanced modularity, Intel Pentium III processors with

64-bit architecture, industry-leading Accelerated Graphics Port

(AGP) implementation, and extensive multimedia support.

Figure 1-1. Compaq Notebook Evo N160

1–2Maintenance and Service Guide

Product Description

Models

Computer models are shown in Table1-1.

Table 1-1

Compaq Notebook Evo N160

Models and Model Naming Conventions

Key

N16 P 100 X4 20 V C 12 L 2 XXXXXX-XXX

123 45678910 11

Key Description Options

1 Brand / Series

designator

N=Notebook 16=160

2 Processor type P=Intel Pentium III C=Intel Celeron

3 Processor speed 120=1.20 GHz

113=1.13 GHz

106=1.06 GHz

100=1.00 GHz

933=933 MHz

866=866 MHz

4 Display type /

size / resolution

X=XGA (1024 ×

768)

4=14.x-inch

3=13.x-inch

5 Hard drive size 48=48 GB

30=30 GB

20=20 GB

15=15 GB

10=10 GB

6 Optical drive

designator

V=8X Max

DVD-ROM drive

D=24X Max

CD-ROM drive

7 Integrated

communication

M=modem

0=none

C=modem/NIC

combination card

8 RAM 12=128 MB

9 Battery cells / type L=8 cells, Lithium ion (Li ion)

10 Operating system 8=Windows 98 2=Windows 2000

11 SKU#

All computer models use configuration code KHYZ.

Product Description

Maintenance and Service Guide 1–3

123 45678910 11

N16P100X420VC12 L 8

Arabic 470024-097 The Netherlands 470024-099

Australia 470024-980 Norway 470024-101

Belgium 470024-081 Portugal 470024-103

Czech Republic 470024-083 Russia 470024-105

Denmark 470024-085 Slovakia /

Slovenia

470024-106

European 470024-070 Spain 470024-107

France 470024-087 Sweden /

Finland

470024-109

French Canada 470023-990 Switzerland 470024-111

470024-113

Germany 470024-089 Turkey 470024-115

Greece / Poland 470024-091 United Kingdom 470024-117

Hong Kong 470023-984 United States 470023-988

470024-072

(NAFTA)

Korea 470024-050 Taiwan 470023-982

Latin America 470024-055

470024-065

(NAFTA)

Table 1-1

Compaq Notebook Evo N160

Models and Model Naming Conventions (Continued)

1–4Maintenance and Service Guide

Product Description

N16P100X420VC12 L 2

Arabic 470024-098 Latin America 470024-058

470024-067

(NAFTA)

Australia 470024-981 The Netherlands 470024-100

Czech Republic 470024-084 Norway 470024-102

Denmark 470024-086 Portugal 470024-104

European 470024-082 Spain 470024-108

France 470024-088 Sweden /

Finland

470024-110

French Canada 470023-991 Switzerland 470024-112

470024-114

Germany 470024-090 Taiwan 470023-983

Hong Kong 470023-985 Turkey 470024-116

Italy 470024-096 United Kingdom 470024-118

Korea 470024-052 United States 470023-989

470024-074

(NAFTA)

Table 1-1

Compaq Notebook Evo N160

Models and Model Naming Conventions (Continued)

Product Description

Maintenance and Service Guide 1–5

N16 C 933 X4 15 V C 12 L 8

Australia 470024-079 The Netherlands 470024-061

Denmark 470024-044 Norway 470024-064

European 470024-043 People’s

Republic of

China

470024-036

France 470024-048 Portugal 470024-068

French Canada 470024-042 Sweden /

Finland

470024-073

Germany 470024-051 Taiwan 470024-023

Greece / Poland 470024-054 Turkey 470024-076

Hong Kong 470024-026 United Kingdom 470024-077

Japan 470024-030

470024-034

United States 470024-041

Korea 470024-039

N16 C 933 X4 15 V 0 12 L 8

European 470024-080

Table 1-1

Compaq Notebook Evo N160

Models and Model Naming Conventions (Continued)

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