Compaq Compaq Presario Manual

Maintenance and Service Guide

Compaq Evo Notebook N1005 Series

Compaq Presario 900 Series Mobile PC

Document Part Number: 272638-002

November 2002

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying computer features, components, and

spare parts, troubleshooting computer problems, and performing

computer disassembly procedures.

272638-002.book Page i Wednesday, November 27, 2002 4:52 PM

Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq

Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. All other product names mentioned herein may be

trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties

for Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

Second Edition November 2002

First Edition July 2002

Document Part Number: 272638-002

272638-002.book Page ii Wednesday, November 27, 2002 4:52 PM

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–18

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–19

1.5 Computer External Components . . . . . . . . . . . . . . . 1–20

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–30

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or Compaq Diagnostics . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

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iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components. . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–16

3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–18

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–19

3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12

5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14

5.7 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . . 5–17

5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

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Contents

Maintenance and Service Guide v

5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41

5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–43

5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.23 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

272638-002.book Page v Wednesday, November 27, 2002 4:52 PM

Maintenance and Service Guide 1–1

Product Description

The Compaq Evo Notebook N1015 Series, Evo Notebook N1005

Series, and Presario 900 Series Mobile PCs offer advanced

modularity, AMD Athlon and Duron processors, industry-leading

Accelerated Graphics Port (AGP) implementation, and extensive

multimedia support.

Figure 1-1. Compaq Evo Notebook N1015 Series,

Evo Notebook N1005 Series, and Presario 900 Series

Mobile PCs

272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Computer models are shown in Tables 1-1 through 1-4.

Table 1-1

Compaq Evo Notebook N1015, Notebook N1005, and Presario 900

Model Naming Conventions

Key

P900 P 220 P5 40 V C 51 O XXXXXX-XXX

123456789 10

Key Description Options

1 Brand/Series

designator

E = Evo

P = Presario

1015 = 1015 Series

1005 = 1005 Series

900 = 900 Series

2 Processor type A = AMD Athlon XP+ D = AMD Duron

3 Processor speed 167 = 1.67 GHz

160 = 1.60 GHz

153 = 1.53 GHz

147 = 1.47 GHz

140 = 1.40 GHz

130 = 1.30 GHz

120 = 1.20 GHz

4Displaytype/

size/resolution

X = XGA

(1024 × 768)

5 = 15.x-inch

4 = 14.x-inch

5 Hard drive size 40 = 40 GB

30 = 30 GB

20 = 20 MB

6 Optical drive

designator

V = DVD-ROM drive

W = DVD-RW drive

D = CD-ROM drive

R = CD-RW drive

7 Integrated

communication

M = Modem

0 = None

7 = 802.11b wireless

LAN

C = Modem/NIC

combination card

8 RAM 51 = 512 MB 25 = 256 MB

9 Operating system O = Windows XP Pro E = Windows XP

Home

10 SKU#

272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM

Product Description

Maintenance and Service Guide 1–3

Table 1-2

Compaq Evo Notebook N1015 Series Models

The following Evo Notebook N1015 Series model uses config. code KSXZ and

features:

■TouchPad

■8-cell, 4.0-Ah lithium ion (Li ion) battery pack

■2-year warranty

■diskette drive

N1015 A 130 X4 20 D C 12 E

Germany 470046-613

The following Evo Notebook N1015 Series model uses config. code KSBZ and

features:

■TouchPad

■8-cell, 4.0-Ah lithium ion (Li ion) battery pack

■1-year warranty

■diskette drive

N1015 A 167 X5 40 W C 25 O

Asia Pacific

Australia/New Zealand

India

470046-548

470049-166

470046-554

Korea

Thailand

470046-555

470046-547

N1015 A 167 X5 40 V C 25 O

Taiwan 470046-559

N1015 A 153 X5 40 W C 25 O

French Canada 470045-404 United States 470045-397

N1015 A 153 X5 40 W C 25 O

United States 470046-091 includes Microsoft Office Pro

software

N1015 A 153 X4 30 V C 25 O

Asia Pacific

Australia/New Zealand

India

470046-549

470046-545

470046-552

Korea

Ta i w an

Thailand

470046-557

470046-558

470046-546

272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM

1–4 Maintenance and Service Guide

Product Description

N1015 A 153 X4 20 R C 25 O

Asia Pacific 470047-372

N1015 A 140 X5 30 R C 25 O

Latin America 470050-296 United States NEW - 0.2LA

N1015 A 140 X4 30 V C 25 O

French Canada 470045-406 United States 470045-407

N1015 A 140 X4 30 V C 25 O

United States 470046-093 includes Microsoft Office Pro

software

N1015 A 140 X4 30 D 7 25 O

French Canada 470046-577 United States 470046-574

N1015 A 140 X4 30 D 7 25 O

United States 470046-576 includes Microsoft Office SE

software

N1015 A 130 X4 20 W C 25 O

Japan 470049-213 Japan English 470049-215

N1015 A 130 X4 20 R C 25 O

Japan 470049-211 Japan English 470049-216

N1015 A 130 X4 20 R C 12 O

Japan NEW - 0.3AP Japan (English) NEW - 0.3AP

N1015 A 130 X4 20 R C 12 O

Japan NEW - 0.4AP Japan (English) NEW - 0.4AP

Table 1-2

Compaq Evo Notebook N1015 Series Models

(Continued)

272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM

Product Description

Maintenance and Service Guide 1–5

N1015 A 130 X4 20 D C 12 E

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

470046-581

470046-582

470046-583

470046-584

470046-585

470046-586

470046-587

470046-588

470046-589

470046-590

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Tu r k ey

United Kingdom

470046-591

470046-592

470046-600

470046-580

470046-602

470046-603

470046-605

470046-607

470046-611

470046-612

N1015 A 120 X4 20 D C 25 O

Latin America NEW - 0.4LA United States NEW - 0.4LA

N1015 A 120 X4 20 D C 12 E

Latin America NEW - 0.3LA United States NEW - 0.3LA

N1015 A 120 X3 20 R C 25 O

Asia Pacific

Australia/New Zealand

470049-163

470046-544

India

Hong Kong

470049-164

470049-165

N1015 A 120 X3 20 R C 12 O

Asia Pacific

India

470046-550

470046-551

Hong Kong 470046-561

N1015 A 120 X3 20 D 7 12 E

United States 470046-575

N1015 A 120 X3 20 D C 25 O

Latin America 470050-294 United States NEW - 0.1LA

Table 1-2

Compaq Evo Notebook N1015 Series Models

(Continued)

272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM

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