Comdial DSU II Digital Expandable Systems Manual de usuario

DSU II Digital Expandable Systems

Single Line Proprietary Telephone

Station User’s Guide

This publication supports the

Impact LCD Speakerphones

GCA70–246.06 07/00

Printed in U.S.A.

This User’s Guide is for the following system:

DSU II Digital Expandable Systems

This user’s guide applies to the following telephone models:

•Impact 8101N-** Rev. A and later.

•Impact 8201N-** Rev. A and later.

Contact your Comdial dealer for updates of this as well

as other Comdial publications.

About This Book

This user’s guide serves as both an introduction for new speakerphone users and a

reference for experienced users.

Introduction

Thefirstchapterof themanual describesthe initialsetup andadjustments necessary

to begin using your speakerphone.

1Getting Started

The following chapters describe the basic and advanced features of the DSU II

Digital Expandable Systems.

2Answering Calls

3Making Calls

4Advanced Call Handling

5Nonverbal Messaging

6Programming

7Other Advanced Features

Following the advanced features descriptions are a reference table and a glossary

that defines many general phrases and abbreviations which may not be familiar to

users.

Appendix A Quick Reference Guide

Appendix B Glossary

Finally, at the end of this publication, an index provides a detailed reference to the

feature locations.

Index

Single Line Proprietary Telephone Station User’s Guide i

GCA70-246 Contents

NOTE: Throughout this book, all references to fixed buttons (keypad,

DSS/BLF,SPEAKER,HOLD,etc...) are printed in upper case, italic type; for

example, “PRESS INTERCOM .”

All references to interactive buttons (which are used to make selections on

the speakerphone display) are printed in upper case, bold italic type; for

example, “SELECT OPTIONS .”

Also, to eliminate confusion, the text of this guide instructs users to

“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons

as in the examples above. Instructions to “DIAL” refer to numbers or

symbols on the keypad.

ii Single Line Proprietary Telephone Station User’s Guide

Contents GCA70-246

Contents

1 Getting Started ..................1

Setting Up Your Station ..............1

Your Station’s Buttons ...............4

Your Station’s Display Lights ...........6

8 Answering Calls .................7

Answering Outside Calls ..............7

Answering Intercom Calls .............7

Holding Calls ....................8

Call Pickup ....................10

Night Transferred Calls - Line Access

From Any Station .................11

Receiving Subdued Off-Hook

Voice Announcements (SOHVA) .........12

9 Making Calls ...................13

Making Outside Calls ...............13

Making Intercom Calls ..............14

Automatic Dialing.................14

Paging .......................15

Camping On Options ...............16

Redialing .....................18

10 Advanced Call Handling ............19

Waiting for a Line (Queuing) ...........19

Conferencing ...................20

Call Forwarding ..................22

Call Parking ....................24

Call Transferring .................26

Single Line Proprietary Telephone Station User’s Guide iii

GCA70-246 Contents

11 Nonverbal Messaging ..............27

Station-To-Station Message Delivery.......27

LCD Message Delivery ..............28

Message Waiting Light and Messaging ......30

12 Programming ..................31

Speed Dial Numbers ...............31

13 Other Advanced Features ...........33

Line Groups ....................33

Tracker Paging System ..............34

Account Codes ..................36

Do Not Disturb Condition.............37

Volume Control ..................38

Automatic Set Relocation .............40

B Feature Access Codes .............41

C Glossary .....................45

iv Single Line Proprietary Telephone Station User’s Guide

Contents GCA70-246

Getting Started

Welcome

CongratulationsandthankyouforusingaComdialtelephone!Yourdigitalstationis

supported by a communication system with hundreds of built-in, standard features.

This manual serves as a helpful guide for using these various functions.

The sections in this introductory chapter help you initially set up your station and

become familiar with the controls and indicators. The remaining sections are titled

as follows:

•Setting Up Your Station

•Understanding the Basic Functions

•Your Station’s Buttons

•Your Station’s Display Lights

Setting Up Your Station

When your new station arrives, the system

installer unpacks your station and connects

the line to a system jack. The following

sections describe a few initial adjustments

that will allow you to quickly begin making

and answering calls with some of the most

basic features.

Single Line Proprietary Telephone Station User’s Guide 1

GCA70-246 Getting Started

An Impact 8101 Station

Positioning Your Station

If you are using an Impact 8201N SCS model, your telephone has an adjustable

pedestal to allow you to select the most comfortable viewing angle. When you

receive the telephone, the pedestal is in its lowest position—flush against the

pedestal.

·To adjust the pedestal (8201N

only),

1. GRASPtherearof thepedestal base

firmlywithonehandANDLIFTthe

rear portion of the telephone upward

with your other hand.

2. LIFT the telephone upward with

one hand AND RAISE the

telephone supporting arms upward

with your other hand. (Notice there

are three sets of notches under the

telephonecorresponding tothethree

positions available.)

3. When the telephone is at the desired height, SELECT the closest

pair of notches AND INSERT the supporting arms in the notches.

PRESS DOWN slightly on the telephone UNTIL you feel the

supporting arms snap into place.

Setting a Personal Ringing Tone and Volume

You can choose one of eight different ring tones for your telephone. Often, when

several telephones are located close together, each user chooses a different personal

ring tone.

·To select one of the ring tones, proceed as follows:

1. PRESS INTERCOM.

2. DIAL **4.

3. DIAL number ( 1to 8) to select ring tone.

4. The next time your telephone rings, you will hear the new ring

tone.

NOTE: On the 8101N, a three-position switch on the bottom of the telephone

controls the ringer volume. There is no handset volume control.

2 Single Line Proprietary Telephone Station User’s Guide

Getting Started GCA70-246

Telephone

Pedestal Base

Supporting Arm

PED01

First Notch

Second Notch

Third Notch

(For Highest Position)

Adjusting The Pedestal

Thevolumecontrolonyourtelephoneisamultipur-

pose control you can use to set the volume

(loudness) of the ringer, the speaker, and the

handset.

·To set the ringer loudness level,

1. While your telephone is on-hook and

idle, PRESS the VOLUME UP OR

VOLUME DOWN button once for each

change in loudness you desire. The

ringer sounds once for each change as

an example of the current setting.

Answering and Making Calls

Your station is now properly configured to answer and making calls to both stations

withinyour system (intercomcalls) andoutside lines. Remember, when youdial an

outside number, you must first select a line to connect your system to the local

exchange.

·When you hear outside ringing (two long bursts) or

intercom ringing (two short bursts),

1. LIFT handset.

·To dial an outside number manually,

1. LIFT handset .

2. DIAL 9OR other line button to select line (See Line Groups

in the system specific Advanced Features chapters for more infor-

mation on selecting an outside line).

3. LISTEN for dial tone.

4. DIAL number.

Single Line Proprietary Telephone Station User’s Guide 3

GCA70-246 Getting Started

Volume Up

Button Volume

Down

Button

TAP

MUTE

HOLD

TRNS/CONF

INTERCOM

MESSAGE

*0#

WXY 9

TUV 8

PRS 7

GHI 4JKL 5MNO 6

DEF 31 ABC 2

TAP

MUTE

HOLD

TRNS/CONF

MESSAGE

Impact SCS Volume Buttons

Your Station’s Buttons

Hold Button (HOLD)

·Places a line or intercom call on hold.

·Stores pauses in number sequences during programming.

·If multiple held calls feature is available, scans or scrolls through calls

placed on hold (when hold light is flashing).

Intercom Button (INTERCOM)

·Selects an intercom line.

·Allows you to initiate many of the telephone’s features.

Mute Button (MUTE)

·Keeps the person on the line from hearing your conversation.

Message Button (MESSAGE) (8201N only)

·Allows you to activate the message waiting light at another station by

pressing this button and dialing the extension.

·Allows user to quickly return the call of another station that left a

message using the indicating light.

Tap Button (TAP)

·Recalls dial tone or generates a hookflash.

·Retrieves held calls or last call placed on hold.

Transfer/Conference Button (TRNS/CONF)

·Transfers calls.

·Sets up conference calls.

4 Single Line Proprietary Telephone Station User’s Guide

Getting Started GCA70-246

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