Comdial Scout II Manual de usuario

Scout II User’s Guide

(for FX, DXP, DXP Plus Systems)

GCA70-380 Jun ‘02 ii

Scout II

User’s Guide

(for FX, DXP, DXP Plus Systems)

Scout II is a trademark of Comdial Corporation. All other product names

are trademarks of their respected owners.

First Edition

June, 2002

Printed in the USA

document is prohibited.

Comdial Corporation

106 Cattleman Road, Sarasota, FL 34232

(941) 922-3800 or (800) 419-3800

-Notice-

Comdial reserves the right to make any

changes and improvements in the product

described in this document at any time and

without prior notice.

GCA70-380 Jun ‘02 iii

This Scout II User’s Guide is applicable for the following system models.

For an optional headset or other accessories available for use with your

Scout II Digital Wireless Telephone, please contact your local dealer.

Product Required Software Version

FX II Supported in all software versions

FXS/FXT Supported in all software versions

DXP/DXP Plus 8A or later

iv GCA70-380 Jun ‘02

Document Revision History

Date Affected Pages Change

June 2002 i-108 Original Release

Jun ‘02 Comdial v

Scout II User’s Guide

TABLE OF CONTENTS

USING THIS GUIDE .............................................................1

1. INTRODUCING THE SCOUT II DIGITAL WIRELESS

TELEPHONE

1.1 Knowing your Digital Wireless Telephone........................3

1.1.1 Reviewing Important Safety Instructions ...................5

1.1.2 Reviewing The Technical Specifications..................11

1.2 Knowing your Telephone’s Functions ..............................12

1.2.1 Knowing The Handset .............................................12

1.2.2 Knowing the Base Unit ............................................15

1.2.3 Knowing the Charging Stand ...................................15

1.3 Using your Scout II Handset............................................16

1.3.1 Making a Call............................................................16

1.3.2 Answering a Call ....................................................18

1.3.3 Interpreting the Low Battery Indication ..................19

2. INSTALLING SCOUT II

2.1 Selecting the Installation Location ..................................22

2.2 Connecting to the Station Jack ........................................23

2.3 Applying Power to the Base Unit and Charging Station ..24

2.4 Wall Mounting the Base and Charger Units .....................26

2.4.1 Mounting Base Unit Using Standard Wall Plate......26

2.4.2 Mounting Base Unit Directly on Wall ......................27

2.4.3 Mounting Charging Unit on Wall .............................30

2.5 Installing the Battery Pack................................................33

Contents

vi Comdial Jun ‘02

2.6 Charging the Handset’s Battery Pack ...............................35

2.7 Charging Spare Battery Packs ..........................................37

2.8 Cleaning the Battery and Charging Unit Contacts ...........38

2.9 Attaching the Belt Clip to the Handset .............................39

2.10Testing the Coverage Range .............................................41

3. MAKING CALLS

3.1 Dialing Automatically ......................................................44

3.2 Dialing Manually..............................................................45

3.3 Redialing a Previously Dialed Number ..........................46

3.4 Using Line Groups............................................................46

3.5 Waiting for a Line (Queuing)............................................47

3.6 Making Intercom Calls .....................................................48

3.7 Camping on at a Busy Station and Waiting for an

Automatic Callback ........................................................49

3.8 Camping on at a Busy Station and Waiting for an Answer

(Call Waiting)...................................................................50

3.9 Overriding a Call or a Do Not Disturb Condition at

Another Telephone (Executive Override) ........................51

3.10 Making a Subdued Off-Hook Voice Announcement

(SOHVA)..........................................................................52

Jun ‘02 Comdial vii

Scout II User’s Guide

4. ANSWERING CALLS

4.1 Answering Outside and Intercom Calls............................54

4.2 Answering Calls at Monitored Stations............................54

4.3 Answering Night Transferred Calls..................................55

4.4 Making a Call Pick-Up .....................................................56

4.5 Responding to a Subdued Off-Hook Voice

Announcement .................................................................57

5. TRANSFERRING CALLS

5.1 Transferring Screened and Unscreened Calls...................59

5.2 Making a Hot Transfer......................................................60

6. PLACING CALLS ON HOLD

6.1 Holding Calls ....................................................................63

6.2 Handling Hold Recalls......................................................65

6.3 Parking Calls.....................................................................66

6.4 Handling Park Recalls ......................................................66

7. CONFERENCING CALLS

7.1 Setting Up a Conference Call ...........................................69

8. USING THE OTHER TELEPHONE FEATURES

8.1 Blocking Voice Announced Calls.....................................72

8.2 Displaying Status of Busy Lines and Stations..................73

8.3 Displaying Button Functions (Button Query) ..................73

8.4 Entering Account Codes ...................................................74

8.5 Entering Authorization Codes ..........................................75

Contents

viii Comdial Jun ‘02

8.6 Forwarding Calls ..............................................................76

8.7 Making a Call Non-Private (Privacy Release)..................77

8.8 Monitoring a Conversation Between Two Telephones

(Service Observing) .........................................................78

8.9 Muting Your Telephone ....................................................78

8.10 Sending a Paging Announcement....................................79

8.11 Setting a Do Not Disturb Condition at Your Telephone .80

8.12 Setting the Volume Controls...........................................81

8.12.1 Adjusting the Handset Volume During a Call..........82

8.12.2 Adjusting the Handset Ringer Tone and Volume

in Standby Mode ..................................................83

8.13 Switching the Dialing Mode between Pulse and Tone ...85

8.14 Using the Tracker Paging System....................................85

8.15 Using Your Digital Wireless Telephone with a DSS/BLF

Console ...........................................................................87

9. SENDING AND RECEIVING NON-VERBAL

MESSAGES

9.1 Lighting the Message-Waiting Light ................................89

9.2 Sending LCD Messages....................................................90

9.3 Sending Response Messages ............................................93

10. PROGRAMMING YOUR TELEPHONE

10.1 Programming for Speed Dialing ......................................95

10.2 Programming Outside Numbers as Speed Dials..............97

10.3 Programming DSS Numbers ...........................................98

Jun ‘02 Comdial ix

Scout II User’s Guide

10.4 Programming the Feature Codes......................................99

10.5 Programming the Response Message Button ................100

11. TROUBLESHOOTING YOUR TELEPHONE

11.1 Interpreting the Trouble Symptoms...............................101

11.2 Performing a Power Reset .............................................103

INDEX ..................................................................................105

Contents

x Comdial Jun ‘02

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